towing MERCEDES-BENZ E-CLASS COUPE 2018 Service Manual

only guaranteed with an
AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y. Fit any
existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. 432
Breakdown assis tance

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page 432). #
Make sure that the battery is connected and
ch arge d. Obser
vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj.
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐ te
dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( → page 435). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion. Breakdown assi
stance 433

*
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed th
e permissible gross mass of your own
ve hicle. If a
vehicle must be tow star ted or towe daw ay,
its permissible gross mass must not exceed the
permissible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (→ page 463). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (→ page 436). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(→ page 79). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection (→ page 96). #
Deactivate Active Brake Assi st (→page 200). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. 434
Breakdown assis tance

#
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( → page 433). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the
on-board electrical sy stem with po wer
( → page 430). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels. Ve
hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle. #
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly
R theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting Breakdown assis
tance 435

to
wing eye. Fasten theto w bar tothe trailer
hitch.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire. #
Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage. *
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems may be
damaged byincor rect fuses, or their func‐
tionality may be significant lyimpaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses mu
stbe replaced with fuses of the
same rating, which you can recognise bythe col‐
our and fuse rating. The fuse ratings and fu rther
information tobe obser ved are lis ted in the fuse
assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e boot (→ page 439).
* NO
TEDama geor malfunctions caused
by moisture Moisture may cause dama
getothe electrical
sy stem or cause it tomalfunction. Breakdown assi
stance 437

Height when opened
Model
1 1Height
when
opened
E 200 4MATIC
E 220 d 4MATIC 17
47 mm
E 350
E 350 d 17
41 mm
E 400 d 4MATIC
E 450 4MATIC 17
48 mm
All other models 1740 mm Ve
hicle dimensions All models
Ve
hicle lengt h4 826 mm
Ve hicle width including out‐
side mir rors 2055 mm All models
Ve
hicle width excluding out‐
side mir rors 18
60 mm
Wheelbase 2873 mm Ve
hicle height Model
E 200 4MATIC
E 220 d 4MATIC
14
38 mm
E 350
E 350 d 14
31 mm
E 400 d 4MATIC
E 450 4MATIC 14
39 mm
All other models 1430 mm We
ights and loads Please no
tethat forth e specified vehicle data:
R items of optional equipment increase the
unladen weight and reduce the pa yload.
R vehicle-specific weight information can be
fo und on theve hicle identification plate .
Ro of load All models
Maximum
roof load 75kg Tr
ailer hitch Gene
ral no tes on the trailer hit ch Not all models can be used
for trailer operation
(→ page 253).
Modi fications tothe engine cooling sy stem may
be necessar y,depending on theve hicle model.
The retrofitting of a trailer hitch is only pe rmissi‐
ble if a towing capacity is specified in your vehi‐
cle documents. Te
ch nical da ta475

Fu
rther information can be obtained at a quali‐
fi ed specialist workshop. Mounting dimensions
1
Fastening points
2 Overhang dimension
3 Rear axle centre line The
overhang dimension and fastening points
are valid for a trailer hitch ins talled at thefa c‐
to ry. Model
2 2Over‐
hang dimen‐ sion
All model s1 203 mm Pe
rm issible towing capacity The
tongue weight is not included in theto wing
capacity.
Pe rm issible towing capacit y,braked (at a
minimum start-off gradeability of 8%) Model
Perm issible towing
capacit y,braked
All models 476
Tech nical da ta

Pe
rm issible towing capacit y,braked (at a
minimum start-off gradeability of 12%) Model
Perm issible towing
capacit y,braked
All models 1800 kg Pe
rm issible towing capacit y,unbraked Model
Perm issible towing
capacit y,unbraked
All model s7 50kg Maximum
tongue weight *
NO
TEDama gecaused bythe trailer
coming loose If
th eto ngue weight used is too lo w,the
trailer may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. Maximum
tongue weight Model
All models
75kg Pe
rm issible rear axle load during trailer
operation Axle load
Model
Axle load
E 200 1240 kg
E 200 4MATIC 1250 kg
E 220 d1 290kg
E 220 d 4MATIC 1295 kg
E 300 1265 kg
E 300 d1 285kg Model
Axle load
E 350 1270 kg
E 350 d1 255kg
E 400 d 4MATIC 1275 kg
E 450 4MATIC 1270 kg Te
ch nical da ta477

Display messages
Possible causes/consequences and M
MSolutions
Check brake pads See
Owner's Manual *T
he brake pads ha vereached thewe ar limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking po wer may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified specialist workshop. #
Consult a qualified specialist workshop. Driving sy
stems Display messages
Possible causes/consequences and M
MSolutions
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stis una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Please reduce speed *Y
ou are driving toofast forth e selected vehicle le vel. #
In order toadjust theve hicle le vel,yo u must not drive at speeds greater than 60 km/h. #
In order toadjust theve hicle le vel during trailer operation, you must not drive at speeds greater than 30 km/h. Display messages and
warning/indicator lamps 493

Display messages
Possible causes/consequences and M
MSolutions #
Clean the windscreen.
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Consult a qualified specialist workshop. Fault Drive at max. 80
km/h
*T
he AIR BODY CONTROL function is restricted. The vehicle's handling characteristics may be af fected. #
Drive in a manner appropria teforth e cur rent le vel, but do not exceed 80 km/h. #
Consult a qualified specialist workshop.
DY NA MIC BODY CONT ROL is malfunctioning. The vehicle's handling characteristics may be af fected. #
Do not drive at speeds grea terth an 80 km/h. #
Consult a qualified specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist is una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
É Stop vehicle Vehicle too
low *Y
ou ha vepulled away despite theve hicle le vel being too lo w. #
Pull over and stop theve hicle, paying attention toroad and traf fic conditions.
The vehicle is raised tothe selected vehicle le vel. #
Wait until the display message disappears before pulling away.
If th e display message does not disappear and a warning tone also sounds, AIR BODY CONTROL is malfunctioning: #
Do not drive fasterthan 80 km/h and consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 497