maintenance MERCEDES-BENZ E-CLASS COUPE 2018 Owners Manual

Pr
otection of the environment
+ ENVIRONMENTAL
NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style The pollutant emission of
your vehicle is
directly related tothewa yyo u operate your
ve hicle.
Help toprotect the environment byoperating
yo ur vehicle in an environmentally responsi‐
ble manner. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while the
ve hicle is stationar y. #
Drive carefully and maintain a suitable
di st ance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Change gear in good time and use each
ge ar on lyup toÔ of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function. #
Drive fuel-ef ficiently. Obser vethe ECO
display for a fuel-ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in
accordance with the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-li fevehicles, and theta ke-
back conditions, please visit the national
Mercedes-Benz website foryo ur count ry. Gene
ral no tes 19

Alw
ays specify theve hicle identification number
(VIN) (→ page 463) when ordering Mercedes-
Benz Genuine Parts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase agreement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety &
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures. #
Alw ays ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified spe‐
cialist workshop. &
WARNING Risk of accident or inju rydue
to incor rect modifications on electronic
component pa rts
Modification of electronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf ety could also be af fected. As a
result, these may no longer function
proper lyand/or jeopardise the operating
saf ety of theve hicle. #
Neverta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid.
Obser vethe "On-board electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. General no
tes21

*
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Connecting equipment
tothe diagnostics con‐
nection can lead toemissions monitoring infor‐
mation being reset, forex ample. This may lead
to theve hicle failing tomeet therequ irements of
th e next emissions inspection during the main
inspection. Qualified specialist
workshop
A qu alified specialist workshop has the neces‐
sary special skills, tools and qualifications to
cor rectly car ryout any necessary workon your
ve hicle. This particularly applies tosaf ety-re le‐
va nt wo rks. Alw
ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
R safety-re leva nt wo rks
R service and maintenance work
R repair work
R modifications as well as ins tallations and
con versions
R workon electronic components
R vehicles with 48 V on-board electrical
sy stem (EQ boost tech nology): workon
high voltage components of the 48 V on-
board electrical sy stem
Mercedes‑Benz recommends a Mercedes‑Benz
service centre. Ve
hicle registration
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi‐
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection. Mercedes-Benz can only inform
you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data.
It is possible that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an
authorised specialist dealer.
R ifyo ur vehicle has not yet been examined at
a Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner‐
ship. You can do this at a Mercedes-Benz service
centre, forex ample. Cor
rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning sticke rs in position. General no
tes25

In
general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating status of sy stem components (e.g.
fi ll le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, longitudinal accel‐
eration, lateral acceleration, display of fas‐
te ned seat belts)
R malfunctions or faults in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is te
mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty claims and quality assur‐
ance measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmitted tothe manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk. Depending on
the selected equipment, you can
import data into theve hicle's comfort and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. smartphone, USB flash drive
or MP3 pla yer). If this data is stored in theve hi‐
cle, you can dele teit at any time. This data is
sent tothird parties only at your requ est, partic‐
ular lywhen you use online services in accord‐
ance with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time. General no
tes27

Fi
tting the wiper blades #
Inse rtthe new wiper blade into the wiper
arm in the direction of ar row1. #
Slide catch 2inthe direction of ar row 3
until it engages in the locking position. #
Make sure that the wiper blade sits cor rectly. #
Foldthe wiper arms back onto the wind‐
screen. #
Switch the ignition on. #
Press theî button on the combination
switch.
The wiper arms will mo veinto the original
position.
Maintenance display
The maintenance display is available on lyfor
st andard windsc reen wipers. #
Remo veprotective film 1 from the mainte‐
nance display on the tip of the newly fitted
wiper blades.
If th e colour of the maintenance display changes
from black to yellow, the wiper blades should be
re placed.
% The duration until the colour changes varies
depending on the usage conditions. Re
placing the windsc reen wiper blades
(MAGIC VISION CONT ROL) Moving
the wiper arms into thech ange posi‐
tion #
Switch the ignition on, and switch it off again
immediatel y. #
Within around 15seconds, press button
î onthe combination switch for around 3
seconds (→ page136).
The wiper arms will mo veinto thech ange
position. 13 8
Light and sight

R
the fuel tank is su fficiently filled.
R thest ar ter battery is suf ficiently charge d.
% You can also set thete mp erature with your
smartphone. In form ation on Mercedes me
connect and other services: http://
www.mercedes.me
This function is not available for all models.
Charging the bat tery before commencing
yo ur journey
R Ifth eve hicle battery is discharged, you
re cei vea message on your smartphone.
R You can then start theve hicle with the
smartphone tocharge the batter y.
R The vehicle is automatically switched off
af te rte n minu tes.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled. St
arting theve hicle &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. #
Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work. Re
quirements:
R park position jis selected.
R the anti- theft alarm sy stem is not activated.
R the panic alarm is not activated.
R the hazard warning lights are switched off.
R the bonn etis closed.
R the doors are closed and loc ked.
R the windo wsand sliding sun roof are closed. #
Start theve hicle using the smartphone: R
afte reve ryvehicle start, the engine runs for
te n minu tes.
R you can car ryout a maximum of two consec‐
utive starting attem pts. The vehicle must be
st ar ted once with theke y before trying to
st art theve hicle again with the smartphone.
R you can stop theve hicle again at any time.
R further information can be found in the
smartphone app.
Securing the engine against starting before
car rying out maintenance or repair work: #
switch on the hazard warning lights.
or #
unlock the doors.
or #
open a side window or the sliding sunroof. Ru
nning-in no tes Mercedes-AMG
vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. 16 2
Driving and pa rking

R
Operating theve hicle
R Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page 361).
Information on Mercedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (→ page 361).
An emer gency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R Avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre.
R If necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management.
Fo rw arding the call is not possible in all
count ries. R
If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Ar ranging a service appointment via
Mercedes me connect
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur agreement theve hicle data is sent
and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desi red
service outlet. This service outlet will
then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Giving consent todata transfer for Me rcedes
me connect
Re quirements:
R A service call is active using the multimedia
sy stem (→ page 358) or theove rhead control
panel (→ page 359).
If th e breakdown and Mercedes me connect
Concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request? mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me 360
Multimedia sy stem

Tr
ansfer red data during a se rvice call Obser
vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
When you make a service call via Mercedes me
connect, data will be transmitted.
Depending on which service is activated, thefo l‐
lowing data is transmitte d when a call is made:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
R Cur rent vehicle location
R Mileage and maintenance data
R Selected data about thest atus of theve hicle The
following data is transmitted if no service is
activated and the data pr otection prom pthas
been confirmed:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
The following data is transmitted if the data pro‐
te ction prom pthas been rejected:
R Reason for initiating the call
R Rejection of the data pr otection prom pt Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from the wireless service pr oviders.
Insuf ficient network co verage from the wireless service pr
oviders may result in an emergency
call not being transmitted.
The Mercedes-Benz emer gency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% The Mercedes-Benz emer gency call sy stem
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 362) or manually (→ page 362). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call
in theev ent of a breakdown or a similar situa‐
tion. Multimedia sy
stem 361

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service message using the
back button on the left-hand side of thesteering
wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may
shor tenth e service inter val, e.g. in thefo llowing
cases:
R mainly short-dis tance driving
R when the engine is of ten le ftidling for long
periods
R intheeve nt of frequent cold start phases
R Vehicles with a diesel particulate filter: in
th eev ent of frequently inter rupted rege nera‐
tion of the diesel particulate filter Mercedes-Benz
recommends avoiding such
operating conditions.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Displaying
the service due da te On-board computer:
Service ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel.
Make sure toobser vethefo llowing fur ther rela‐
te d subjec t:
R Operating the on-board computer
(→ page 262). Information on
regular maintenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Alw ays obser vethe prescribed service
inter vals. #
Alw ays ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of ten if theve hi‐
cle is operated under arduous conditions or
increased loads.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐ 400
Maintenance and care

fi
ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
ty re s must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (→ page 400). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the bonn et
is raised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. Af terth e active
bonn ethas been triggered, pedestrian pr otection
may be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. Maintenance and care
401