tow MERCEDES-BENZ E-CLASS COUPE 2021 Service Manual

&
W
W ARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 329). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission may be loc ked in posi-
tion jintheev ent of damage tothe electri-
cal system. ToshiT toi , pr ovide the on- board electrical system with po
wer
( / page 327). #
Load theve hicle onto the transpor ter. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. Breakdown assistance
331
331

F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V
V
ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. Breakdown assistance
333
333

N
N
o
ot
tes on t
es on t ec
echnical data
hnical data
* NO
NOTE
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical data was de term ined in accordance
with EU Directives. The data stated only applies to
ve hicles with standard equipment. You can obtain
fur ther information from a Mercedes-Benz Service
Centre.
Onl Onl y f
y for cert
or cert ain countr
ain countr ies:
ies:you can /n dvehicle-
speci/c vehicle data in theCO C documents (CER-
TIFIC ATE OF CONFORMITY). These documents
are deli vered with your vehicle. On-boar
On-boar
d electr
d electronics
onics N
No
ot
tes on t
es on t am
amper
per ing wit
ing wit h t
h the engine electr
he engine electr onics
onics *
N
NOOTE
TE Prematu rewe arthro ugh improper
maintenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha veworkon the engine elec-
tronics and related components car ried
out at a quali/ed specialist workshop. T
T
w
w o-wa
o-wa y r
y radios
adios N
No
ot
tes on
es on /tting
/tting tw
two-wa
o-wa y r
y radios
adios &
W
WARNING
ARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retro/t-
ted incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with the
ve hicle elect ronics and jeopardise the operat-
ing saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due to
improper operation of two-w ayradios
If yo u use two-w ayradios in theve hicle
improper ly,th eir electromagnetic radiation
can disrupt theve hicle's elect ronics. This is
th e case in thefo llowing situations, in particu-
lar:
R The two-w ayradio is not connected toan
ex terior aerial.
R The exterior aerial is /tted incor rectly or is
not a lo w-re0ection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-re0ection exterior aerial /t-
ted at a quali/ed specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe lo w-
re 0ection exterior aerial. 354
354
Te
ch nical data

Before
changing over towinter diesel fuel, the fuel
ta nk should be em pty, if possible. When /rst refu-
elling wi thwinter diesel fuel, keep the fuel le vel
lo w, e.g. toreser veleve l. The fuel tank can be /l-
led as usual when next refuelling.
Fu rther information on fuel can be obtained at a
/lling station or a quali/ed specialist workshop.
T
T ank cont
ank cont ent and fuel r
ent and fuel r eserve
eser ve
The tota l capacity of the fuel tank may vary,
depending on theve hicle equipment. Capacity
Capacity Mode
lT ot
Mode lT otal capacity
al capacity
E 220 d
E 300
E 350
E 450 4MATIC 66.0 lit
res
All other model s5 0.0 litres
or
66.0 litres Model Model
of whic
of which r
h r eserv
eserv e fuel
e fuel
All models 7.0 litres A
A
dBlue
dBlue ®
®
(v
(vehicles wit
ehicles wit h a diesel engine onl
h a diesel engine onl y)
y) N
No
ot
tes on A
es on A dBlue
dBlue®
®
Obser vethe no tes on operating 0uids
(/ page 359).
Ad Blue ®
is a water-soluble 0uid forth e NOx
ex haust gas aTertreatment of diesel engines. It may be improper or punishable in some coun-
tries tooperate a vehicle that uses no AdBlue ®
or
one that does not comply with the speci/cations
of these operating inst ructions.
* N
NO OTE
TE Malfunctions due tothe dilution of
Ad Blue ®
or the use of additive-enhanced
Ad Blue ® The function of
the NOx exhaust gas aTer-
treatment can be impaired bythe use of
unsuitable denoxi/cation agents. #
Only use AdBlue ®
in acco rdance with
ISO 22241. #
Do not dilu teAd Blue ®
wi th wa ter. #
Do not use additive-enhanced AdBlue ®
. *
N
NOOTE
TE Dama geand malfunctions due to
impurities in AdBlue ® Consequences of impurities in
AdBlue ®
:
R increased emission values
R damage tothe catalytic con verter Te
ch nical data
363
363

W
W
eights and loads
eights and loads Please obser
vethefo llowing no tesfo rth e speci-
/ed vehicle data:
R Items of optional equipment increase the unla-
den weight and reduce the pa yload.
R You will /n dvehicle-speci/c weight informa-
tion on theve hicle identi/cation plate
(/ page 357).
R
R oof load
oof load Model
Model
Maximum r
Maximum roof load
oof load
All model s7 5 kgT
T
r
railer hitch
ailer hitch Gener
Gener
al not
al notes on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop. Mounting dimensions Mounting dimensions
1
Fastening points
2 Overhang dimension
3 Rear axle cent reline The
overhang dimension and fastening points are
va lid for a trailer hitch installed at thefa ctor y.
Ov Ov er erhang dimension leng th
hang dimension length Model Model
2 2Ov
Over
erhang
hang
dimension
dimension
All model s1 203 mm T
T
o
o wing capacity
wing capacity The
tongue weight is not included in theto wing
capacity.
T T o
o wing capacity
wing capacity , br
, brak
aked (at a minimum
ed (at a minimum st
starar t-o.
t-o.
gr
gr adeability of 12%)
adeability of 12%) Model
To
Mode lT owing capacity,
wing capacity,
br
brak
ak ed
ed
All model s1 800 kg T
T
o
o wing capacity
wing capacity , unbr
, unbrak
aked
ed Model
To
Mode lT owing capacity,
wing capacity,
unbr
unbr ak
aked
ed
All model s7 50 kg Te
ch nical data
369
369

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
*T heyellow ! indicator lamp is lit and there d! indicator lamp 0ashes for appr oximately ten seconds aTer the
electric parking brake has been applied or released. It then remains lit or goes out. The electric parking brake is mal-
functioning.
If t
If t he st he st at
ate of c
e of c harg
harge is t
e is t oo low
oo low :
: #
Char gethe 12 V batter y.
T
T o apply
o apply :
: #
Switch o. theve hicle.
The elect ric parking brake will be applied automatical ly.
If yo u do not wantthe electric parking brake tobe applied, e.g. at an automatic car wash or when theve hicle is being
to we d, lea vetheve hicle switched on. This does not include having theve hicle towe d with there ar axle raised.
If th e electric parking brake is not applied automaticall y: #
Switch theve hicle o. and switch it back on #
Release and then apply the electric parking brake manually (/ page 183).
If it is still not possible toapply the electric parking brake: #
Consult a quali/ed specialist workshop. #
Where necessar y,also secure the par kedve hicle against rolling away.
T
T o r
o r elease:
elease: 394
394
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you establish the electrical connection tothe trailer, Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assist is temp orarily una vailable.
The system limits ha vebeen reached (/ page 213).
Once the cause of the problem is no longer present, the system will be available again. #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle. Displ
aymessages and warning/indicator lamps
403 403

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you establish the electrical connection tothe trailer, Active Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 216).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. 404 404
Displ
aymessages and warning/indicator lamps

W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ï
Tr ailer tow hitch warning
lamp *T
hered trailer hitch warning lamp is lit.
The trailer hitch is not operational. &
W
WARNING
ARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Notethe messages on the instrument displa y.Engine
Engine
W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ÿ
Coolant warning lamp (red) *T
he red coolant warning lamp is lit while the engine is running.
Po ssible causes:
R The temp erature sensor is malfunctioning
R The coolant le vel is too low
R The air supply tothera diator is obstructed
R The radiator fan is faulty Display message
s andwarning/indicator lamps
431
431

Airbag
Airbag
Activation................................................ 40
Au tomatic co-driver airbag shuto............ .49
Fr ont airbag (driver, front passenger)........ 46
Installation locations................................ 46
Knee airbag............................................. 46
Overview.................................................. 46
PA SSENGER AIR BAG indicator la mps...... 50
Pr otection................................................ 47
Re duced pr otection.................................. 48
Side airbag.............................................. 46
Wi ndow airbag......................................... 46
Air0 ow
Air0ow
Setting................................................... 143
AIRSC AIRSC ARF
ARF
Ad justing the outlets.............................. 153
Switching on/o.....................................1 08
Alar
Alar m syst
m syst em
em
see ATA (anti-theT alarm system)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambient lighting
Ambient lighting Setting (MBUX multimedia system)........ .135 Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in theve hicle.................................... 72
Anti-loc
Anti-loc k br
k braking syst
aking syst em
em
see ABS (Anti-lock Braking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 76
Immobiliser.............................................. 94
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alarm system)
Anticipat
Anticipat or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf ety sy stem ASS
YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 303
Displaying the service due dat e.............. 302
Fu nction/no tes...................................... 302
Re gular maintenance work..................... 302
Special service requ irements................. 302
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm............................. 95
Fu nction.................................................. 94
Interior pr otection function....................... 95
Priming/deactivating interior pr otection... 96
Priming/deactivating tow- awa y pro-
te ction..................................................... 95
To w- awa y protection function................... 95
A A TTENTION ASSIST TTENTION ASSIST
Function................................................ 191
Setting.................................................. .193
System limitations.................................. 191
A
A tt
tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A
A ut
ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 49 Ind
ex
445
445