service MERCEDES-BENZ E-CLASS COUPE 2021 Workshop Manual

*
N
NO
OTE
TE Damage tocomponents of theve hi-
cle body or chassis due to/tted snow
ch ains If
yo u /t snow chains tothe front wheels of
4MATIC vehicles, you may damage compo-
nents of theve hicle body or chassis. #
Only /t snow chains tothere ar wheels
of 4MATIC vehicles. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow chains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Centre.
R For saf etyre asons, only use snow chains that
ha ve been speci/cally appr oved foryo ur vehi-
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R If snow chains are /tted, the maximum per-
missible speed is 50 km/h. R
V Vehicles wit ehicles wit h A
h Activ
ctiv e P
e Par
arking Assist
king Assist: :do not use
Ac tive Parking Assist when snow chains are
/tted.
R V
Vehicles wit
ehicles wit h lev
h lev el contr
el contr ol:
ol:if snow chains are
/tted, only drive at raised vehicle le vel
( / page 220).
% You can permanently limit the maximum
speed for driving with winter tyres
(/ page 196).
% You can deactivate ESP ®
to pull away
( / page 189). This allo ws the wheels tospin,
achieving an increased driving forc e. T
T
yr
yr e pr
e pr essure
essure N
No
ot
tes on tyr
es on tyr e pr
e pressure
essure &
W
WARNING
ARNING Risk of accident due toinsu1-
cient or excessive tyre pressure
Un derin0a tedorove rin0ated ty res pose in par-
ticular thefo llowing risks:
R The tyres can burst. R
The tyres can wearexcessively and/or
une venly.
R The driving characteristics as well as the
stee ring and braking characteristics may
be greatly impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres, including the spare wheel, regu-
lar ly:
R monthly
R when the load changes
R before embarking on a lon ger journey
R if operating conditions change, e.g. o.-
ro ad driving #
Adjust the tyre pressure, if necessar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adve rsely a.ect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. 338
338
Wheels and tyres

The load conditions "pa
rtially laden" and "fully
laden" are de/ned in theta ble for di.erent num-
bers of passengers and amounts of luggage. The
actual number of seats may di.er from this. T
T
yr
yr e pr
e pr essur
essur e monit
e monit or
oring syst
ing syst em
em F
F
unction of t
unction of t he tyr
he tyre pr
e pressur
essur e monit
e monit or
oring syst
ing syst em
em
The system checks the tyre pressure and the tyre
te mp erature of the tyres /t tedtotheve hicle by
means of a tyre pressure sensor.
The tyre pressure and the tyre temp erature
appear in the on-board computer (/ page 340).
If th ere is a substantial pressure loss or if the tyre
te mp erature is excessive, you will be warned with
display messages (/ page 417) ortheh
wa rning lamp in the inst rument cluster
(/ page 441).
The tyre pressure monitoring system is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys-
te m will automatically update the new refere nce va
lues aTer you ha vechanged the tyre pressure.
Yo u can, ho wever, also update there fere nce val-
ues byrestarting the tyre pressure monitoring
system manually (/ page 341).
Syst
Syst em limits em limits
The system may be impaired or may not function
particular lyin thefo llowing situations:
R incor rect refere nce values were ta ught in
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R there is a malfunction caused byano ther radio
signal source
Chec
Chec king t
king t he tyr
he tyr e pr
e pressur
essur e wit
e with t
h t he tyr
he tyr e pr
e pressure
essure
monit
monit or
oring syst
ing syst em
em
R
R eq
equir uir ements:
ements:
R The vehicle is switched on.
On-board computer: 4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Current tyre pressure and tyre temp erature of
th e individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving
R Tyre pressure monitor active: thete ach-in
process of the system is not yetcomple te. The
tyre pressures are already being monitored. #
Compare the tyre pressure with there com-
mended tyre pressure forth e cur rent ope rat-
ing condition (/ page 339).Additionall y,
obser vethe no tes on cold tyres
(/ page 338). 340 340
Wheels and tyres

%
The values displa yed in the on-board com-
puter may deviate from those of the tyre pres-
sure gauge as they referto sea le vel.At high
ele vations, the tyre pressure values indicated
by a pressure gauge are higher than those
shown bythe on-board computer. In this case,
do not reduce the tyre pressure.
R
R est
est ar
arting t
ting t he tyr
he tyr e pr
e pressur
essur e monit
e monit or
oring syst
ing syst em
em
R
R eq
eq uir
uir ements:
ements:
R The recommended tyre pressure is cor rectly
set forth ere specti veoperating status on all of
th e wheels (/ page 338).
Re start the tyre pressure monitoring system in the
fo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
ne wly /tted. On-board computer:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
leT-hand side of the steering wheel.
The Use current pressures as new reference
values? message is shown in the Instrument
Displa y. #
Torestart, press Touch Control on the leT-
hand side of the steering wheel.
The Tyre press. monitor restarted message is
shown in the Instrument Displa y.
Cur rent wa rning message s are deleted and
th eye llow h warning lamp goes out.
ATer you ha vebeen driving for a few minutes,
th e system checks whe ther the cur rent tyre
pressures are within the speci/ed range. The
cur rent tyre pressures are then accep ted as
re fere nce values and monitored.
Be sure toalso pay attention tothefo llowing rela-
te dto pic:
R Notes on tyre pressure (/ page 338) T
T
yr
yr e pr
e pr essur
essur e loss w
e loss w ar
arning syst
ning syst em
em F
F
unction of t
unction of t he tyr
he tyre pr
e pressur
essur e loss w
e loss w ar
arning syst
ning syst em
em
The tyre pressure loss warning system warnsthe
driver bymeans of display messages when there
is a se vere tyre pressure loss.
Syst
Syst em limits
em limits
The system may be impaired or may not function
particula rly in thefo llowing situations:
R incor rect refere nce values were ta ught in
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R aneven pressure loss on more than one tyre
occurs
The system has a restric ted or dela yed function
particular lyin thefo llowing situations:
R poor ground conditions, e.g. snow or grav el
R driving with snow chains
R when adopting a very sporty driving st yle with
high cornering speeds or sudden acceleration
R driving with a very heavy or lar getrailer
R driving with a high load Wheels and tyres
341
341

The tyre pressure loss
warning system is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation and tocheck
it.
Be sure toalso obser vethefo llowing fur ther rela-
te d subjects:
R Notes on tyre pressure (/ page 338)
R Displ aymessages about the tyres
(/ page 417)
R
R est est ar
arting t
ting t he tyr
he tyr e pr
e pressur
essur e loss w
e loss w ar
arning syst
ning syst em
em
R
R eq
eq uir
uir ements:
ements:
R The recommended tyre pressure is cor rectly
set forth ere specti veoperating status on all
wheels.
Re start the tyre pressure loss warning system in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
ne wly /tted. On-board computer:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
leT-hand side of the steering wheel.
The Run Flat Indicator active Restart mes-
sage is shown in the displa y. #
Tobegin restart, press Touch Control on the
leT-hand side of the steering wheel.
The Tyre pressure now OK? message is
shown in the displa y. #
Select Yes. #
Tocon/rm restart, press Touch Control on the
leT-hand side of the steering wheel.
The Run Flat Indicator restarted message is
shown in the displa y.
ATer you ha vedriven for a few minutes, the
tyre pressure loss warning system monitors
th e set tyre pressures of all the tyres.
Be sure toalso pay attention tothefo llowing rela-
te dto pic:
R Notes on tyre pressure (/ page 338) Wheel c
Wheel c
hange
hange N
No
ot
tes on selecting,
es on selecting, /tting
/ttingand r
and replacing tyr
eplacing tyr es
es *
N
NOOTE
TE Mercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
W
WARNING
ARNING Risk of accident due toincor-
re ct wheel and tyre dimensions
If wheels and tyres of the wrong size are /t ted,
th e service brakes or components in the brake
system and in the wheel suspension may be
damaged. #
Alwaysre place wheels and tyres with
th ose that ful/l the speci/cations of the
original part.
Fo r wheels, pay attention tothefo llowing:
R Designation
R Type 342
342
Wheels and tyres

N
N
o
ot
tes on t
es on t ec
echnical data
hnical data
* NO
NOTE
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical data was de term ined in accordance
with EU Directives. The data stated only applies to
ve hicles with standard equipment. You can obtain
fur ther information from a Mercedes-Benz Service
Centre.
Onl Onl y f
y for cert
or cert ain countr
ain countr ies:
ies:you can /n dvehicle-
speci/c vehicle data in theCO C documents (CER-
TIFIC ATE OF CONFORMITY). These documents
are deli vered with your vehicle. On-boar
On-boar
d electr
d electronics
onics N
No
ot
tes on t
es on t am
amper
per ing wit
ing wit h t
h the engine electr
he engine electr onics
onics *
N
NOOTE
TE Prematu rewe arthro ugh improper
maintenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha veworkon the engine elec-
tronics and related components car ried
out at a quali/ed specialist workshop. T
T
w
w o-wa
o-wa y r
y radios
adios N
No
ot
tes on
es on /tting
/tting tw
two-wa
o-wa y r
y radios
adios &
W
WARNING
ARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retro/t-
ted incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with the
ve hicle elect ronics and jeopardise the operat-
ing saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due to
improper operation of two-w ayradios
If yo u use two-w ayradios in theve hicle
improper ly,th eir electromagnetic radiation
can disrupt theve hicle's elect ronics. This is
th e case in thefo llowing situations, in particu-
lar:
R The two-w ayradio is not connected toan
ex terior aerial.
R The exterior aerial is /tted incor rectly or is
not a lo w-re0ection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-re0ection exterior aerial /t-
ted at a quali/ed specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe lo w-
re 0ection exterior aerial. 354
354
Te
ch nical data

If
yo u ha veacciden tally refuelled wi th the
wrong fuel: #
Do not switch on theve hicle. #
Consult a quali/ed specialist workshop. The
following compatibility indications for fuel
apply toyour vehicle. 1
For petrol with maximum 5% ethanol byvol-
ume
2 For petrol with maximum 10% ethanol byvol-
ume Ac
cording toEuropean standard EN 16942 you
can /nd the compatibility indications at thefo l-
lowing locations:
R Ontheve hicle on the information label in the
fuel /ller 0ap (/ page 172)
R Onthe fuel dispenser or pump nozzle suitable
fo ryo ur vehicle thro ughout Europe
If th eav ailable fuel is not su1ciently low in sul-
phur, this can produce unpleasant odours.
The recommended octane number foryo ur vehi-
cle can be found on the information label in the
fuel /ller 0ap (/ page 172).
E 350, E 450 4MA
E 350, E 450 4MA TIC:
TIC: Only refuel using super
unleaded petrol wi that least 98 RON if you wish
to achie vemaximum engine output. Alternativel y,
yo u can also refuel using premium-g rade unlea-
ded petrol with at least 95 RON.
All models: All models: As atemp orary measure, if there com-
mended fuel is not available, you may also refuel
wi th regular unleaded petrol with an octane num-
ber of at least 91 RON.This may reduce engine
output and increase fuel consumption.
Ne verre fuel using petrol wi than even lo werRO N. Fu
rther information on fuel can be obtained at a
/lling station or a quali/ed specialist workshop.
Inf
Inf or
ormation on additiv
mation on additiv es in pe
es in petr
trol
ol
Obser vethe no tes on operating 0uids
(/ page 359).
* NO
NOTE
TEDamage from use of unsuitable
additives Even small amounts of
the wrong additive may
lead tomalfunctions occur ring. #
Only add cleaning additives recommen-
ded byMercedes-Benz tothe fuel. Mercedes-Benz
recommends that you use brand-
name fuels with additives.
In some countries, the fuel available may not ha ve
su1cient additives. Residue could build up in the
fuel injection system as a result. In this case, in
consultation with a Mercedes-Benz service
centre, mix the fuel with the cleaning additive rec-
ommended byMercedes-Benz. Obser vethe no tes
and mixing ratios indica ted on theta nk. Te
ch nical data
361 361

R
NOx exhaust gas aTertreatment malfunc-
tions #
Avoid impurities in AdBlue ®
. Ad
Blue ®
residues cr ystallise aTer a period of
time, and contaminate the sur faces with which
th ey come into contact. Clean the dirty sur faces
with water as soon as possible.
When you open theAd Blue ®
tank, small amounts
of ammonia vapour may escape. Do not inhale
any ammonia vapours that may be released. Only
/ll theAd Blue ®
tank in well-ventilated areas.
A
A dBlue
dBlue ®
®
/lling
/lling capacity and consump
capacity and consump tion
tion
Tot
Tot al capacity of A
al capacity of A dBlue
dBlue®
®
t
tank
ank Model
Tot
Mode lT otal capacity
al capacity
All model s2 5 litresA A
dBlue
dBlue ®
®
consump
consump tion
tion
The average AdBlue ®
consu mption is between 1%
and 5% of fuel consum ption. Like fuel consump-
tion, AdBlue ®
consu mption is high lydependent upon driving style and operating conditions.
For
th is reason, your vehicle's actual consu mption /g-
ures under da y-to -day operating conditions may
di.er from the consum ption /gures calculate d.
The frequency at which you will ha veto to p up
Ad Blue ®
will also vary. Ha vetheAd Blue ®
supply
ch ecked at a quali/ed specialist workshop before
making jou rney s outside of Europe. Before a lon-
ge r st ayoutside of Europe, consult a quali/ed
specialist workshop.
A
A dBlue dBlue ®
®
r
rang
ang e and
e and /ll
/lllev
level
el
Yo u can ha vetheAd Blue ®
range and le vel dis-
pla yed in the driver's displa y.
% The AdBlue ®
range sh own depends strongly
on the driving style and operating conditions.
The actual range can therefore deviate from
th era nge cur rently displa yed in the driver's
displa y.
The information supplied in the operator's manual
re ga rding there ser vequantity at the /r stwa rning
in the driver's display and on the minimum top-up
qu antity when theAd Blue ®
tank is em pty is also
to be understood as guide values. Engine oil
Engine oil
N
No
ot
tes on engine oil
es on engine oil
Obser vethe no tes on operating 0uids
(/ page 359). *
N NOOTE TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters other
th an those which meet the speci/cations
necessary forth e prescribed service
inter vals. 364
364
Te
ch nical data

Displa
Displa
y messag
y messag es
es Intr
Intr
oduction
oduction Inf
Inf
or
ormation about displa
mation about displa y messag
y messages
es
Display messages appear on the inst rument dis-
pla y.
Display messages with graphic symbols are sim-
pli/ed in the Owner's Manual and may di.er from
th e symbols on the inst rument displa y.The instru-
ment display sh ows high-priority display messages
in red. Cer tain display message s are accompa-
nied byawa rning tone.
Please act in accordance with the display mes-
sages and follow the additional no tes in the Own-
er's Manual.
Fo r some display messages, symbols will also be
shown:
R Õ Further information
R ¨ Hide displ aymessage
Wi th th e leT-hand Touch Control, you can select
th ere specti vesymbol byswiping tothe leT or
ri ght. Pressing Õdispla ysfur ther information on th
e media displa y.Press the¨ symbol tohide
th e display message.
Yo u can hide lo w-priority display messages by
pressing the back button Gorthe leT-hand
To uch Control. The display message s willthen be
stored in the message memor y.
Re ctify the cause of a display message as quickly
as possible.
High-priority display message s cannotbe hidden.
The instrument display will show these display
messages permanently until the cause of the dis-
play message has been recti/ed.
Calling up sav
Calling up sav ed displa ed display messag
y messag es
es
On-board computer:
4 Service 5
1 message
If th ere are no display messages, No messages
will appear on the inst rument displa y. #
Scroll thro ugh the display messages byswip-
ing upwards or down wards on the leT-hand
To uch Control. #
T
To e
o e xit t
xit t he messag
he messag e memory
e memory:
:press the back
button G. Display messages and
warning/indicator lamps
371
371

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Ifth e display message still appears, consult a quali/ed specialist workshop.
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* N NO
OTE
TE Engine damage due toinsu1cient coolant #
Avoid long journe yswith insu1cient coolant. #
Add coolant (/ page 307). #
Have the engine cooling system checked at a quali/ed specialist workshop.
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. &
W WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theev ent of an overheated engine or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the bonnet closed and call the /re service. Display messages and
warning/indicator lamps
387
387

W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
R The engine coolant pump is faulty
If th ere is an additional warning tone, the coolant temp erature has exceeded 120°C. &
W
WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theeve nt of an overheated engine or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the bonnet closed and call the /re service. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. Do not continue driving. #
Notethe messages on the instrument displa y.
If t If t he coolant t
he coolant t em
emper
per atur
atur e displa
e displa y is at t
y is at the low
he lower end of t
er end of t he t
he tem
emper
per atur
atur e scale:
e scale: #
Consult a quali/ed specialist workshop.
If t
If t he coolant t he coolant t em
emper
per atur
atur e displa
e displa y is at t
y is at the upper end of t
he upper end of t he t
he tem
emper
per atur
atur e scale:
e scale: #
Exit theve hicle and keep a safe distance from it until the engine has cooled down. #
Check the coolant le vel (/ page 307). 432
432
Display message
s andwarning/indicator lamps