towing MERCEDES-BENZ E-CLASS COUPE 2022 User Guide

T
T
o
o w
w -st
-st ar
ar ting or to
ting or towing away
wing away P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods *
N
NO OTE
TE Damage from automatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems. *
N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. V
V
ehicles wit
ehicles wit h r
h rear wheel dr
ear wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel lock 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No T
T
o
o wing wit
wing wit h a r
h a raised axle:
aised axle: towing should be per-
fo rm ed byato wing compan y. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods. #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R The vehicle cann otbe star ted. Breakdown assistance
333
333

R
the electric parking brake cannot be released
or applied
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission cannot be shiTed toposition i
or j.
% V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
transmission cannot be shiTed toposition i
or if the display does not show anything,
transport theve hicle (/ page 335). A towing
ve hicle with liTing equipment is requ ired for
ve hicle transpor tation.
* NO
NO TE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 361). #
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the transmission otherwise automati-
cally shiTs toposition j. #
Fitth eto wing eye (/ page 337). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 81). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection (/ page 97). #
Deactivate Active Brake Assist (/ page 214). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTto
position i. #
Release the electric parking brake. 334
334
Breakdown assistance

&
W
W ARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 333). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission may be loc ked in posi-
tion jintheev ent of damage tothe electri-
cal system. ToshiT toi , pr ovide the on- board electrical system with po
wer
( / page 331). #
Load theve hicle onto the transpor ter. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. Breakdown assistance
335
335

F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten. V
V
ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V V
ehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded. Breakdown assistance
337
337

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you establish the electrical connection tothe trailer, Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assist is temp orarily una vailable.
The system limits ha vebeen reached (/ page 216).
Once the cause of the problem is no longer present, the system will be available again. #
Drive on
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra1c conditions and restart
th eve hicle.
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. 408 408
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you establish the electrical connection tothe trailer, Active Blind Spot Assist will be una vailable. #
Press the leT-hand Touch Control and ackno wledge the display message.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the system limits (/ page 219).
As soon as the ambient conditions are within the system limits, the system will become available again. #
Drive on
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
409
409

#
See Owner's Manual..................... 419
Ù Steering malfunction Increased
ph ysical e.ort See Owner's Manual....... 388
Ù Steering malfunction Stop
immediately See Owner's Manual ........... 388
# Stop vehicle Lea veengine run-
ning ....................................................... 421
# Stop vehicle See Owner's Man-
ual......................................................... 420
É Stop vehicle Vehicle too low .......... 412
ç suspended .................................... 403
: Switch o. lights............................ 382
: Switch on headlamps .................... 382
á temp orarily una vailable Camera
view restric ted....................................... 411
¸ temp orarily una vailable Sensors
dirty....................................................... 410
Ø Top up AdBlue Emer gency op. in
XXX miles See Owner's Manual.............. 428 +
Top up coolant See Owner ’s
Manual.................................................. 391
¥ Top up washer 0uid...................... .390
! Turn on the ignition torelease
th e parking brake ................................... 400
d Vehicle is operational Switch o.
ignition before exiting............................. 386
É Vehicle rising Please wait.............. 413
É Vehicle rising ................................ 413
h Warning tyre defect....................... 425
h Wheel sensor(s) missing ................ 423
Ø XX,X l Top up AdBlue Swit chon
ignition, wait 60 sec. or eng. start not
poss...................................................... 428
Ac tive Blind Spot Assist cur rently
una vailable See Owner's Manual ............ 408
Ac tive Blind Spot Assist inoperative........ 408
Ac tive Blind Spot Assist not available
when towing a trailer See Owner's
Manual................................................. .409 Ac
tive bonnet malfunction See Own-
er's Manual............................................ 388
Ac tive Brake Assist Functions cur-
re ntly limi ted See Owner's Manual .........417
Ac tive Brake Assist Functions limited
See Owner's Manual.............................. 418
Ac tive Distance Assist available again ..... 404
Ac tive Distance Assist cur rently
una vailable See Owner's Manual ............ 403
Ac tive Distance Assist inoperative.......... 404
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual ............ 409
Ac tive Lane Keeping Assist inoperative... 409
Ac tive Steering Assist cur rently
una vailable due tomultiple emer-
ge ncy stops........................................... 405
Ac tive Steering Assist cur rently
una vailable See Owner's Manual ............ 405
Ac tive Steering Assist inoperative...........4 05456 456
Index

Manual.................................................. 295
Eme rg
Emerg ency call syst
ency call syst em
em, Mercedes
me connect.................................................. 294
Emerg
Emerg encykey
ency key
Door........................................................ 82
Inserting/removing.................................. 77
Emerg
Emerg ency oper ency oper ation mode
ation mode
St art theve hicle.................................... .159
Emerg
Emerg ency st
ency st op assist
op assist ant
ant,Ac tive Emer-
ge ncy Stop Assist........................................ .209
Emerg
Emerg ency syst
ency syst em
em....................................... 294
Engine
Engine Emer gency ope ration mode.................... 159
Engine number....................................... 361
St arting assis tance............................... .329
Switching o., start/s top button............. 181
To w- starting........................................... 337
Engine da ta
Engine data
Displaying............................................. .170
DY NAMIC SELECT................................. .170
Engine electr
Engine electr onics onics........................................ 358
Engine number
Engine number............................................. 361 Engine oil
Engine oil
Additives................................................ 368
Capacity................................................ 369
Checking the oil le vel using the on-
board computer.....................................3 08
MB-F reigabe / MB-Appr oval................... 369
Quality................................................... 369
To pping up............................................ .309
Engine st Engine st ar
arting
ting
Re mo teOnline...................................... .160
St art/stop but ton.................................. 158
ERA
ERA -GL
-GLON
ONASS t
ASS t es
est modet mode ............................ .296
Err
Err or message
or message
Inst rument cluster................................. .375
ESC
ESC, Electronic Stability Control.................. .191
ESP
ESP ®
®
, Electronic Stability Prog ram
Ac tivating/deactivating.......................... 192
Crosswind Assist.................................... 192
Fu nction................................................ 191
Tr ailer stabilisatio n................................ .192
EU type appr ov
EU type appr oval number
al number ............................. 361
Exhaus
Exhaus t g
t gas
as aTer
aTer tr
tr eatment,
eatment, diesel engine
diesel engine ....3 67
Exiting a par
Exiting a par king space
king space................................ 232 Ext
Ext
er
erior lighting
ior lighting
Care...................................................... 315 F
F
F
F act
act or
ory se
y se ttings
ttings
MBUX.................................................... 272
F
F ilm cov
ilm cov er
ering
ing
On cameras/sensor s............................. 188
On radar and ultrasonic sensor s............. 188
F
F ir
ir e e
e e xtinguisher
xtinguisher.......................................... 321
F
F irs
irst aid t aid
Fi rs t-aid kit (soT sided).......................... 321
F
F itting
itting
Snow chains.......................................... 341
Ty res...................................................... 355
Wheels................................................... 355
Flacon
Flacon.......................................................... 150
Flat to
Flat towing
wing ,To w bar system
Pulling/ towing...................................... .250
Flat tyre
Flat tyre
MOExtended.......................................... 322
No tes..................................................... 322
TIREFIT kit.............................................. 324 460
460
Index

P
P
er
er missible axle load
missible axle load ....................................3 61
P
P er
er mitt
mitt edto
ed towing met
wing met hods
hods........................... .333
P
P er
er sonalisation
sonalisation
User pro/les.......................................... 268
Pe
Pe tr
trol
ol........................................................... 364
Pe
Pe ts in t
ts in t he v
he vehicle
ehicle, Occupant saf ety............... 74
P
P oint of r
oint of r esist
esistance
ance
Ac celerator pedal................................... 174
Pow
Pow er closing function
er closing function
Door........................................................ 81
Pow
Pow er supply
er supply
St art/stop but ton.................................. 157
Switching on (start/stop button)............ 157
PRE-S
PRE-S AFE
AFE®
®
, Anticipa tory occupant pro-
te ction, Occupant saf ety, Prev entative
occupant pr otection system
Fu nction.................................................. 54
PRE-SAFE ®
Sound................................... 54
Re versing measures................................. 54
PRE-S
PRE-S AFE
AFE®
®
PL
PL US
US
Fu nction.................................................. 54 Pr
Pro/le
o/le
Creating a new pro/le............................ 268
No tes..................................................... 267
Selecting pro/le options......................... 268
Prot Prot ection ag
ection ag ains
ainst collisiont collision
Manoeuvring brake function................... 241
Prot
Prot ection of t
ection of t he en
he en vir
vironmentonment
No tes...................................................... .20
Ta ke -back of end-of-life vehicles............... 20
Pulling away
Pulling away
Optimised acceleration.......................... 161 Q
Q
QR code r
QR code r escue card
escue card ...................................... 36
Quali/ed
Quali/ed specialis
specialist w
t work
ork shop
shop ........................ .34 R
R
R
R adar and ultr
adar and ultr asonic senso rs
asonic senso rs....................... 188
R R adio
adio
Overview of functions/symbols.............. 301
R
R adio eq
adio eq uipment approv
uipment appr oval numbers al numbers .............. 360
R R ain closing function
ain closing function
Side wind ows.......................................... .89Sliding sunroof........................................
.94
R
R ain sensor
ain sensor
Side wind ows.......................................... .89
Sliding sunroof........................................ .94
Wi ndsc reen wipers.................................1 39
REAC
REACH r H regulation
egulation........................................... 35
R
R eading lamp
eading lamp
Interior lighting.......................................1 37
R
R ear f
ear f og light
og light............................................... 130
R
R ear seat belt
ear seat belt
Status displ ay.......................................... 46
R
R ear window
ear window
Roller sunblind......................................... 95
R
R ear windo
ear windo w heat
w heat er
er......................................1 46
R
R ear
ear -vie
-vie w mirr
w mirr or
or
Au tomatic anti-dazzle mode.................. .143
R
R ecy
ecy cling
cling ,Ta ke -back of end-of-life vehicles..... 20
R
R educing ag
educing ag ent
ent
Ad Blue ®
................................................ .179
R
R efuelling
efuelling
Fuel....................................................... 175
Re fuelling theve hicle............................ .175 468
468
Index

No
tes on wireless charging (mobile
phone)................................................... 125
Operating modes................................... 283
Te lephone menu overview......................2 83
T
T elephon elephon y oper
y operating modes
ating modes
Blue tooth ®
telephony............................. 283
Car telephon y........................................ 283
T
T em
em per
per ature
ature
Setting theve hicle interior temp era-
ture....................................................... 146
Themes
Themes Con/guring............................................ 268
T
T ie-do
ie-do wney
wn eyes
es.............................................. 121
TIREFIT kit
TIREFIT kit Declaration of conformity......................... 32
Storage location.................................... .323
T
T ongue w ongue w eight
eight.............................................. 374
T
T op Tet
op Tether
her...................................................... 66
T
T ouc
ouc h Contr
h Contr ol
ol
MBUX................................................... .261
On-board computer................................ 253
T
T ouc
ouc hpad
hpad
Operating.............................................. 261 T
T
ouc
ouc hscr
hscr een
een................................................ 261
To
To w bar syst
w bar syst em
em
To wing away.......................................... 250
Tow
Tow -awa
-a wa y pr ot
y pr otection
ection ...................................... 97
Tow
Tow -st
-star
arting
ting................................................. 337
To
To wing
wing ,To w bar system
Pulling/ towing...................................... .250
To wing me thods..................................... 333
To
To wing away
wing away................................................. 333
To
To wing eye
wing eye
St orage location.................................... .336
To
To wing met
wing met hods
hods.......................................... .333
Tr
Tr a1c
a1c inf
infor
ormation
mation
Ac tivating............................................... 278
Tr
Tr a1c
a1c Jam Assist
Jam Assist ant
ant
Ac tive Stop-and-Go Assist...................... 207
Tr
Tr a1c
a1c light w
light w ar
arning/displ ay
ning/display......................... 214
Tr
Tr a1c
a1c Sign Assist
Sign Assist
Fu nction................................................ 214
Setting.................................................. .216
Tr
Tr ailer coupling
ailer coupling , Ball neck............................ .245 T
T r
railer dra
ailer dra wbar
wbar, Pulling/to wing,Tow
bar system................................................... 250
Tr Tr ailer hitch
ailer hitch
Axle load................................................ 374
Bic ycle rack ........................................... 248
Care...................................................... 315
Coupling up/uncoupling a trailer............ 246
Fa stening points.................................... 373
Fo lding the ball neck out/in................... 245
General no tes....................................... .373
Mounting dimensions............................. 373
Overhang dimension..............................3 73
Soc ket................................................... 246
To ngue weight........................................ 374
To wing capacity.................................... .373
Tr ailer Manoeuvering Assis t....................242
Tr
Tr ailer Manoeuvr ailer Manoeuvr ing Assis
ing Assist, Manoeuvr
t, Manoeuvr ing
ing
assist
assist ant
ant, Shunting assis tant
Fu nction................................................ 242
Ope ration.............................................. 243
Tr
Tr ailer oper
ailer oper ation
ation
Ac tive Blind Spot Assist.......................... 218
Ac tive Lane Keeping Assist..................... 219
Bicycle rack ........................................... 248
Coupling up/uncoupling a trailer............ 246 Index
473
473