fuel MERCEDES-BENZ E-CLASS ESTATE 2011 Owner's Manual

Problem Possible causes/consequences and
M Solutions
Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 324). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop-start traffic. Manual transmission
Important safety notes
G
WARNING
The movement of the pedals must not be
impaired in any way. Do not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als.
Do not place several floormats on top of one
another. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. This could cause you to lose control of your vehicle and cause an
accident.
Gear lever
Gear lever
!
Only engage gear when the clutch pedal
is depressed. Manual transmission
163Driving and parking Z

S+
SportPlus Extremely sporty driving
style
M
Manual Manual gearshifting
RS
RACE
START Optimal vehicle accelera-
tion from a standstill
i
For further information on the automatic
drive program, see (Y page 169).
X Turn drive program selector :until the
desired drive program appears in the mul-
tifunction display in the speedometer.
The drive program indicator on drive pro-
gram selector :lights up in red.
i The automatic transmission switches to
automatic drive program Ceach time the
engine is started.
i RScannot be selected during normal driv-
ing. For further information on RACE
START, see (Y page 196). Steering wheel gearshift paddles
:
Left-hand steering wheel gearshift paddle
; Right-hand steering wheel gearshift pad-
dle
In the automatic drive program, you can
restrict or derestrict the shift range by using
the steering wheel gearshift paddles or the
selector lever (Y page 169).
In the manual drive program, you can change
gear using the steering wheel gearshift pad-
dles or the selector lever (Y page 170).i
You can only change gear with the steer-
ing wheel gearshift paddles when the trans-
mission is in position D. Automatic drive program
Drive program E(drive program Con AMG
vehicles) is characterised by the following:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner.
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully.
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin.
Drive program S(or, in the case of AMG vehi-
cles, drive programs Sand S+) is character-
ised by the following:
R sporty engine and automatic transmission
settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-
sibly being higher Shift ranges
Introduction i
OnAMG vehicles andvehicles with
steering wheel gearshift paddles, you
can restrict or derestrict the shift range
using the steering wheel gearshift paddles.
On standard vehicles with aselector
lever , you can also restric torderestrict the
shift range using the selector lever. Automatic transmission
169Driving and parking Z

dles or the selector lever in manual drive pro-
gram Mif the transmission is in position D.
X Press the program selector button
(Y page 168 )repeatedly until Mappears in
the multifunction display.
X AMG vehicles: turn the drive program
selector (Y page 168)u ntilMappears in the
multifunctio ndisplay.
The indicator Mon the drive program selec-
tor lights up in red.
Upshifting X
Briefly press the selector lever to the right
towards D+.
or
X Pull the right-hand steering wheel gearshift
paddle (Y page 169).
The automatic transmission shifts up to the
next gear.
Vehicles with AMG engines
! In manual gearshift program M, the auto-
matic transmission does not shift up auto-
matically even when the engine limiting
speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
fro mo verrevving. You must make sure that
the engine speed does not reach the red
area of the rev counter. Otherwise, there is
a risk of engine damage.
X Shift up a gearift he colour in the multi-
function display in the speedometer
changes to red and the UP display message
is shown.
Downshifting X
Briefly press the selector lever to the left
towards D–.
or
X Pull the left-hand steering wheel gearshift
paddle (Y page 169).
The automatic transmission shifts down to
the next gear. i
If you desire maximum acceleration, push
the selector lever to the left or pull and hold
the left-hand steering wheel gearshift pad-
dle until the transmission shifts to the opti-
mal gear for the current speed.
Kickdown i
Vehicles with an AMG engine: it is not
possible to use kickdown in manual drive
program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Switching off the manuald rive program X
Standard vehicles with aselector lever
and vehicles with aDIRECT SELECT
lever: press the program selector button
(Y page 168) until Eor Sappears in the
multifunction display.
X AMG vehicles: turn the drive program
selector (Y page 168) until C,Sor S+
appears in the multifunction display. Automatic transmission
171Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
i The following description does not apply
to vehicles with a DIRECT SELECT lever and
AMG vehicles.
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P, e.g. if you wish to
tow the vehicle away. X
Apply the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object, (e.g. ascrewdriver wrapped in cloth) from the right-hand edge, pulling it
up and out.
X Press release button ;dow nand simul-
taneously move the selecto rlever out of
position P.
The selector lever can now be moved freely
until it is returned to position P. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. 172
RefuellingDriving and parking

G
WARNING
Do not use petrol to refuel a diesel tank. Never
mix diesel with petrol. Doing so could damage
the fuel system and the engine. The vehicle
could also catch fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel .Other-
wise, the fuel will ente rthe fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 384). Refuelling
Fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Fuel type
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the key from the ignition lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap anti-clockwise and
remove it. Refuelling
173Driving and parking Z

X
Saloon: insert the fuel filler cap into the
bracket on the inside of fuel filler flap ;.
or
X Estate: insert the fuel filler cap into the
recesses in the fuel filler flap hinge arm
horizontally from above.
X Completely insert the filler neck of the fuel
pump nozzle into the tank and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Press the fuel filler flap closed until it
engages audibly.
i Close the fuel filler flap before locking the
vehicle. Otherwise, the locking pin of the
central locking prevents the fuel filler flap
from closing. Fuel filler flap emergency release
G
WARNING
The edges on the inside of the vehicle body
can be sharp. You could injure yourself when
using the fuel filler flap emergency release.
Avoid contact with the edges on the inside of
the vehicle body.
X Open the boot lid/tailgate. X
Saloon: slide the luggage net down.
X Open the right-hand side trim panel.
X Remove the first-aid kit (Y page 336).
X Detach the emergency release from
retainer :.
X Pull the emergency release in the direction
of arrow ;.
The fuel filler flap is released.
X Open the fuel filler flap. X
Estate: open the right-hand side trim
panel.
X Fold down the trim.
X Pull emergency release :in the direction
of the arrow.
The fuel filler flap is released.
X Open the fuel filler flap. 174
RefuellingDriving and parking

Problems with the fuel and fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the key to position 0in the ignition lock immediately and
remove it (Y page 155).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X
Refuel the vehicle with at least 5litres of diesel.
X Turn the ignition on for around 10 seconds(Y page 155).
X Start the engine continuously for up to 10 seconds until it runs
smoothly.
or
X Start the engine using the touch-star tfunction .To do this, turn
the key to position 3in the ignition lock and then release it
immediately (Y page 155).
If the engine does not start:
X Turn the ignition on again for approximately
10 seconds(Y page 155).
X Start the engine again continuously for up to 10 seconds until
it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Refuelling
175Driving and parking Z

Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle using the emergency key element
(Y page 84).
X Open the boot lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 174). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Only remove the key from the ignition lock
when the vehicle is stationary, as you cannot
steer the vehicle when the key is removed.
Never leave children unsupervised in the vehi-
cle. They could release the parking brake. This
could lead to a serious or fatal accident. G
WARNING
Under no circumstances should the exhaust
system come into contact with flammable
materials such as dry grass or petrol, for
example. Do not park the vehicle on dry grass-
land or harvested grain fields. The hot exhaust
system could otherwise ignite the flammable
material and set the vehicle on fire.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be firmly applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand the key must be removed from the ignition
lock.
R on uphill or downhill gradients, turn the
front wheels towards the kerb. Switching off the engine
Important safety notes G
WARNING
If the engine is not running, there is no power
assistance for the steering and brakes. Steer-
ing and braking then requires significantly
greater effort.
As a result, you might lose control of the vehi-
cle, cause an accident and injure yourself and
others.
Therefore, do not switch off the engine while
you are driving.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the parking brake firmly. 176
ParkingDriving and parking

X
Disconnect the battery ( Ypage 352) or
connect it to a trickle charger.
i You can obtain information about trickle
chargers fro maqualified specialist work-
shop.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Rolling with the engine switched off G
WARNING
Never switch the engine off while the vehicle
is in motion.
There is no power assistance for the steering
and the service brake when the engine is not
running.
You will require considerably more effor tto
steer and brake, and you could therefore lose
control of the vehicle and cause an accident. Driving short distances
! Vehicles with adiesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Brakes
Important safety notes G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
Make sure that other road users are not
endangered by your braking.
Downhill gradients On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must shift to a lower gear in good time or,
on vehicles with automatic transmission,
select shift range 1,2or 3.
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to maintain
the speed. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Heavy and light loads G
WARNING
Never depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by applying constan tslight
pedal pressure. This causes the brake system
to overheat, increases the braking distance
and can lead to the brakes failing completely.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a shor twhile. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a 178
Driving tipsDriving and parking

X
Depress the accelerator pedal fully.
The engine speed rises to approximately
3500 rpm.
The multifunctio ndisplay shows the RACE START Release brake to start. mes-
sage.
i If you do not release the brake pedal
within five seconds, RACE START is cancel-
led. The multifunction display shows the
RACE START cancelled message.
X Take your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum accel-
eration.
The multifunction display shows the RACESTART active message.
RACE START is deactivated when the vehicle
reaches a speed of approximately 50 km/h.
Drive program S+is activated. SPORT han-
dling mode remains activated.
RACE START is deactivated immediately if
you release the accelerator pedal during
RACE START or if any of the activation condi-
tions are no longer fulfilled .The multifunction
display shows the RACE START not possi‐ ble See Owner's Manual message.
i If RACE START is used repeatedly in a
short period of time, it is only available
again after having driven the vehicle a cer-
tain distance. AIRMATIC
Vehicle level Important safety notes
Your vehicle regulates its height automati-
cally. All-round level control ensures the best
possible suspension and constant ground
clearance, even with a laden vehicle. When
you drive fast, the vehicle is lowered auto-
matically to improve driving safety and to
reduce fuel consumption. The following vehicle levels are possible:
R
normal
R raised (vehicles without 4MATIC): the vehi-
cle is raised by about 25 mm when com-
pared with the normal level.
R raised (vehicles with 4MATIC): the vehicle
is raised by about 35 mm when compared
with the normal level.
R lowered: the vehicle is lowered by about
10 mm when compared with the normal
level.
The "Normal" and "Raised" vehicle levels can
be set manually.
The "Lowered” vehicle level is set automati-
cally:
R at speeds above 140 km/h
R if you have selected "Sports tuning"
(Y page 198)
Setting the vehicle level
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces.
Your selection remains stored even if you
remove the key from the ignition lock. G
WARNING
Make sure that nobody is in the vicinity of the
wheel housing or under the vehicle while low-
ering the vehicle when it is stationary. Other-
wise, limbs could become trapped. Driving systems
197Driving and parking Z