ignition MERCEDES-BENZ E-CLASS ESTATE 2012 Repair Manual

Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle using the emergency key element
(Y page 84).
X Open the boot lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 181). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Am oving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Parking
183Driving and parking Z

Switching off the engine
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
Vehicles with automatic transmission X
All vehicles (except AMG vehicles): shift
the transmission to position P.Selector lever in AMG vehicles with P button
X AMG vehicles: pressPbutton :.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
i All vehicles (except AMG vehicles)
with aselector lever: you can only remove
the key if the transmission is in position P.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine with the transmission in position R
or D, the automatic transmission shifts to
N automatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the auto- matic transmission remains in
Neven if a
door is opened.
Using KEYLESS-GO
X Press the Start/Stop butto n(Ypage 161).
The engine stops and all the indicator
lamps in the instrument cluster go out.
X Firmly depress the parkin gbrake.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine using the Start/Stop button, the
automatic transmission shifts to Nauto-
matically. If you then open one of the front
doors, the automatic transmission shifts to
P.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop butto nfor about three sec-
onds. This function operates independently
of the ECO start/stop automatic engine
switch-off function. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. This increa-
ses the risk of skidding and an accident.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting a manual transmission into neutral
R starting the engine 184
ParkingDriving and parking

They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. When you apply the parking brake to brake
the vehicle, the brake lamps do not light up.
X To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevan tfunctions are only available
with limitations, or no tatall. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. ECO display
ECO display (example)
The ECO display gives you information on how
economical your driving style is. The ECO dis-
play assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into con-
sideration. Your driving style can significantly
influence the vehicle's consumption.
The ECO display consists of three bars:
R Acceleration
R Constant
R Coasting
The percent value is the average value of the
three bars. The three bars and the average
value commence with a value of 50%. Ahigher
percentage indicates a mor eeconomical driv-
ing style.
The ECO display provides no information on
the actual fuel consumption. Afixed percent-
age value of the ECO display does not corre-
spond to a fixed consumption figure in
l/100km. Driving tips
185Driving and parking Z

Drive program
S+is activated .SPORT han-
dling mode remains activated.
RACE START is deactivated immediately if
you release the accelerator pedal during
RACE START or if any of the activation condi-
tions are no longer fulfilled. The RACE START
not possible See Owner's Manual mes-
sage appears in the multifunction display.
i After using it several times in short suc-
cession, RACE START will be unavailable
until a certain distance has been driven. AIRMATIC
Vehicle level Important safety notes
G
WARNING
If you have selected "Comfort tuning", the
vehicle will be lowered if you lock it within
60 seconds of the engine being switched off.
Make sure, therefore, that nobody is in the
vicinity of the wheel housing or under the
vehicle when you lock the vehicle. Otherwise,
limbs could become trapped.
! The vehicle is lowered by about 15 mm if:
R you have selected "Comfort tuning"
R you switch off the engine and
R you lock the vehicle within approximately
60 seconds
When parking, position your vehicle so that
it does not make contact with the kerb as
the vehicle is lowered. Your vehicle could
otherwise be damaged.
Observe the notes on driving with a trailer
(Y page 236).
Your vehicle regulates its height automati-
cally. All-round level control ensures the best
possible suspension and constant ground
clearance, even with a laden vehicle. When
you drive fast, the vehicle is lowered auto-
matically to improve driving safety and to
reduce fuel consumption. The following vehicle levels are possible:
R
normal
R raised (vehicles without 4MATIC): the vehi-
cle is raised by about 25 mm when com-
pared with the normal level.
R raised (vehicles with 4MATIC): the vehicle
is raised by about 35 mm when compared
with the normal level.
R lowered: the vehicle is lowered by about
10 mm when compared with the normal
level.
The "Normal" and "Raised" vehicle levels can
be set manually.
The "Lowered” vehicle level is set automati-
cally:
R at speeds above 140 km/h
R if you have selected "Sports tuning"
(Y page 209)
Setting the vehicle level G
WARNING
Make sure that nobody is in the vicinity of the
wheel housing or under the vehicle while low-
ering the vehicle when it is stationary. Other-
wise, limbs could become trapped.
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces.
Your selection remains stored even if you
remove the key from the ignition lock.
Setting raised level X
Start the engine. 208
Driving systemsDriving and parking

If indicator lamp
;is not lit:
X Press button :.
Indicator lamp ;lights up. The vehicle
heighti s adjusted to raised level.
The Vehicle rising message appears in
the display.
The "Raised level" setting is cancelled if you:
R drive at a speed above approximately
120 km/h.
R drive for approximately three minutes at a
speed above 80 km/h.
The "Raised Level" remains saved when you
are not driving within these speed ranges.
Setting the normal level
X Start the engine.
If indicator lamp ;is lit:
X Press button :.
Indicator lamp ;goes out. The vehicle is
adjusted to normal level.
Suspension tuning General notes
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection, i.e. sports or com-
fort
Your selection remains stored even if you
remove the key from the ignition lock. Sports tuning The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode when employing a sporty
driving style, e.g. on winding country roads.
X
Press button :.
Indicator lamp ;lights up. You have selec-
ted "Sports tuning".
The AIRMATIC SPORT message appears in
the multifunction display.
Comfort tuning
In comfort mode, the driving characteristics
of your vehicle are more comfortable. There-
fore, select this mode if you prefer a more
comfortable driving style. Select comfort
mode also when driving fast on straight roads,
e.g. on straight stretches of motorway.
X Press button :.
Indicator lamp =lights up. You have selec-
ted "Comfort tuning".
The AIRMATIC COMFORT message appears
in the multifunction display. AMG RIDE CONTROL sports suspen-
sion
General notes i
AMG RIDE CONTROL sports suspension
is available for the E63AMG model. Driving systems
209Driving and parking Z

X
To store: press AMG button ;until you
hea ratone.
X To call up: press AMG button ;.
The stored suspensio ntuning and drive
program are selected.
X To display: briefly press AMG button ;.
Your selection appears in the multifunction
display. 4MATIC (permanent all-wheel drive)
G
WARNING
4MATIC canno treduce the risk of an accident
if you drive too fast.
If a drive wheel spins due to insufficient grip:
R only depress the accelerator pedal as far as
necessary when pulling away.
R accelerate less when driving.
R adapt your driving style to suit road and
traffic conditions.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz implied warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tyres (M+ Styres), with snow
chains if necessary.
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP ®
, it
improves the traction of your vehicle when-
eve radrive wheel spins due to insufficient
grip. PARKTRONIC
Important safety notes G
WARNING
PARKTRONIC is only an aid and may not
detec tall obstacles. It is not a substitute for
attentive driving.
You are always responsible for safety and
must continue to pay attention to your imme-
diate surroundings when parking and
manoeuvring. You could otherwise endanger
yourself and others. G
WARNING
Make sure that no persons or animals are in
the manoeuvring range. Otherwise, they
could be injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors .Itindicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically if
you:
R switch on the ignition
R shift to position D,Ror Non vehicles with
automatic transmission
R release the parking brake
PARKTRONIC is deactivated at speeds above
18 km/h. It is reactivated at lower speeds.
PARKTRONIC monitors the area around your
vehicle using si xsensors in the fron tbumper
and four sensors in the rear bumper.
Range of the sensors General notes
!
When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars. PARK-
TRONIC does no tdetec tsuch objects when
they are in the immediat evicinity of the
vehicle. You could damage the vehicle or
the objects. Driving systems
211Driving and parking Z

Warning displays
Warning display for the front area
:
Segments on the left-hand side of the
vehicle
; Segments on the right-hand side of the
vehicle
= Segments showing operational readiness
The warning displays show the distance
between the sensors and the obstacle. The
warning display for the front area is located
on the dashboard above the centre airv ents.
The warning display for the rear area is loca-
ted on the roof lining in the rear compart-
ment.
The warning display for each side of the vehi-
cle is divided into five yellow and two red seg-
ments. PARKTRONIC is operational if yellow
segments showing operational readiness =
light up.
The gear lever position or the transmission
position of the automatic transmission deter-
mines which warning display is active when
the engine is running.
Manual transmission: Gear lever posi-
tion Warning display
Forwards gear
or
Neutral
Front area activated
Reverse gear
Rear and front areas
activated Automatic transmission:
Transmission
position Warning display
D
Front area activated
R
or N Rear and front areas
activated
P
No areas activated
One or more segments light up as the vehicle
approaches an obstacle, depending on the
vehicle's distance from the obstacle.
From the:
R
sixth segmen tonwards, you will hea ran
intermittent warning ton efor approx-
imately two seconds.
R seventh segment onwards, you will hear a
warning tone for approximately two sec-
onds. This indicates that you have now
reached the minimum distance.
Deactivating/activating PARKTRONIC :
Indicator lamp
; To deactivate/activate PARKTRONIC
If indicator lamp :lights up, PARKTRONIC is
deactivated. Parking Guidance is also deacti-
vated.
i PARKTRONIC is automatically activated
when you turn the key to position 2in the
ignition lock. Driving systems
213Driving and parking Z

Problems with PARKTRONIC
Problem Possible causes/consequences and
M Solutions
Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds,
and the indicator lamp
in the PARKTRONIC
button lights up. PARKTRONIC has malfunctioned and has switched off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is deacti-
vated after approx-
imately 20seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Cleant he PARKTRONIC sensors (Y page 354).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Parking Guidance
Important safety notes G
WARNING
Parking Guidance is merely an aid and may
recommend parking spaces that are not suit-
able for parking. For example, these might be
spaces where parking is prohibited, drive-
ways, unsuitable surfaces, etc.
Parking Guidance measures the parking
space as you drive past it. Any later changes
to the parking space are not taken into
account. For instance, this may be the case
when the vehicle parked in front of or behind
the space changes its position or when an
obstacle is moved into the parking space.
Parking Guidance does not relieve you of the
responsibility for paying attention. If you rely
solely on Parking Guidance, you could cause
an accident and injure yourself and others. You are always responsible for safety and
must continue to pay attention to your imme-
diate surroundings when parking and
manoeuvring.
G
WARNING
Objects located above the height range of
Parking Guidance will not be detected when
the parking space is measured. These are not
taken into account when the parking proce-
dure is calculated, e.g. overhanging loads, tail
sections or loading ramps of goods vehicles.
In some circumstances, Parking Guidance
might therefore issue steering instructions
too soon. This may lead to a collision. For this
reason, you should avoid using Parking Guid-
ance in such situations. Driving systems
215Driving and parking Z

could otherwise endanger yoursel
fand oth-
ers. G
WARNING
Unde rthe following circumstances, the
reversing camera will not function, or will
function in a limited manner:
R if the tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop.
Mercedes-Ben zrecommends that you use
a Mercedes-Benz Service Centre for this
purpose.
Do not use the reversing camera in these
types of situation .You could otherwise injure
others or damage objects and your vehicle
while you are parking.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
Activating the reversing camera X
Make sure that the key is in position 2in
the ignition lock.
X Make sure that the "Reversing camera"
function is selected in COMAND APS (see
the separate operating instructions for
COMAND APS).
X Engage reverse gear.
The area behind the vehicle is shown with
guide lines in the COMAND display. Guide lines in the COMAND display G
WARNING
Using the reversing camera can be dangerous
if you are colour blind or your ability to distin-
guish colours is impaired.
Only use the reversing camera if you can see
and distinguish between all the coloured
guide lines that are displayed by the reversing
camera in the COMAND display. G
WARNING
Please note that objects not at ground level
may appear to be further away than they
actually are. These include:
R the bumper of a vehicle that is parked
behind your vehicle
R a trailer drawbar
R the ball coupling of a trailer tow hitch
R the tail-end of a lorry
R slanted posts
The lines are only guides, not accurate meas-
urements of the distance to an obstacle.
Therefore, you should never pass the red line
when approaching an obstacle. You could oth-
erwise cause an accident and injure yourself
and others. Example: information in the COMAND display
Guide lines
;and =show the approximate
distance to the rear area. Yellow guide
line ;approximately 1.0 mand red guide
line =approximately 0.25 m. The distances
only apply to objects that are at ground level.
Blue guide lines :depict the width required Driving systems
219Driving and parking Z

display in the multifunction display. This is
also the case if you cannot switch on the
main-beam headlamps due to oncoming traf-
fic.
i Infrared light is not visible to the human
eye and therefore does not dazzle. Night
View Assist Plus can therefore remain
switched on even if there is oncoming traf-
fic.
Activating Night View Assist Plus Activation conditions
You can only activate Night View Assist Plus
if:
R the key is in position 2in the ignition lock.
R it is dark.
R the light switch is in the ÃorL posi-
tion.
R reverse gear has not been engaged.
Activating Night View Assist Plus X
Make sure that COMAND APS is switched
on.
X Press button :.
The Night View Assist Plus display appears
in the COMAND display.
You can read about how to adjust the bright-
ness of the COMAND display in the COMAND
APS operating instructions.
i The infrared headlamps only switch on
when the vehicle is being driven at speeds
of at least 10 km/h. This means that you
do not have the full visual range while sta- tionary and cannot check whether Night
View Assist Plus is working.
Pedestrian recognition G
WARNING
Pedestrian recognition may be impaired or
inoperative if:
R pedestrians are partially or entirely
obscured by objects, e.g. by parked vehi-
cles.
R the silhouette of the pedestrian in the Night
View Assist Plus display is incomplete or
interrupted, e.g. by powerful light reflec-
tions.
R pedestrians do not contrast with the sur-
roundings.
R pedestrians are not in an upright position,
e.g. sitting, squatting or lying. :
Night View Assist Plus display
; Pedestrian recognised
= Framing
? Symbol for active pedestrian recognition
i Animals are not recognised by pedestrian
recognition.
Night View Assist Plus can recognise pedes-
trians using typical characteristics, e.g. when
there is a silhouette in the shape of a person. Driving systems
223Driving and parking Z