towing MERCEDES-BENZ E-CLASS ESTATE 2016 Workshop Manual

#
Automatic transmission: Shiftthe trans‐
mission toposition j. #
Manual transmission: Shift into neutral.#
Make sure that the ignition and all electrical
consumers are switched off. #
Open the engine bonn et. #
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
positive pole of donor battery using the jump
lead/charging cable. Alw ays begin with posi‐
tive clamp 2onyour ow nve hicle firs t. #
During thest arting assi stance proce‐
dure: start the engine of the donor vehicle
and run at idle speed. #
Connect the negative pole of the donor vehi‐
cle and ear thpoint 3ofyour ow nve hicle by
using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical consumer on
your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete: #
First,re mo vethe jump lead/charging cable
from ear thpoint 3and negative pole of the
donor vehicle, then from positive clamp 2
and positive pole of the donor vehicle. Begin
each time with the conta cts onyour own
ve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Yo u can obtain fur ther information on starting
assis tance at any qualified specialist workshop. To
w starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. 400
Breakdown assis tance

*
NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Pe
rm itted towing me thods Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page 400) (→ page 401). Breakdown assis
tance 401

#
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged:
R the engine cann otbe star ted.
R the electric parking brake cann otbe released
or applied.
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj.
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, transport theve hicle
(→ page 403). A towing vehicle with lifting
equipment is requiredforve hicle transport.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate . #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (→ page 405). #
Attach theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(→ page 71). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection (→ page 89). #
Deactivate Active Brake Assi st (→page 198). 402
Breakdown assi stance

#
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Vehicles with manual transmission: shift
to neutral i. #
Release the electric parking brake. #
Vehicles with manual transmission:
switch on the ignition, otherwise thesteering
wheel locking may engage. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( → page 401). #
Connect theto w bar totheto wing eyeto
load theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the
on-board electrical sy stem with po wer
( → page 398). #
Vehicles with manual transmission: shift
to neutral. #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Use the electric parking brake tosecure the
ve hicle and pr event it from rolling away. #
Only secure theve hicle bythe wheels. Breakdown assis
tance 403

Ve
hicles with folding bench seat: theto wing
ey e is located under a co ver. Fi
tting the towing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise tothe
st op. Ve
hicles with a trailer hitch: vehicles with a
trailer hitch do not ha vea brac ket at the back for
th eto wing eye. Connect theto w bar tothe
trailer hitch.
% Makesure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w- starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission #
Obser vethe no tes on towing away
( → page 401). #
If necessar y,allow the engine and exhaust
sy stem tocool down. #
Switch the ignition on. #
Enga gesecond gear. #
Release the electric parking brake. Breakdown assis
tance 405

The tyre pressure loss
warning sy stem does not
re place the need toregularly check the tyre
pressures.
Sy stem limitations
The tyre pressure loss warning sy stem does not
issue a warning:
R Ifth e tyre pressure is set incor rectl y.
R Ifth ere is a sudden pressure loss caused, for
ex ample, byafo re ign object penetrating the
tyre.
R Ifth e pressure loss in se veral tyres decrea‐
ses at the same rate.
The tyre pressure loss warning sy stem has a
limited or dela yed function:
R When thero ad sur face is poo r,e.g. snow or
gr ave l.
R When driving with snow chains.
R When driving in a very sporty driving style
with high cornering speeds or sudden accel‐
eration.
R When towing a very heavy or large trailer.
R When driving with a high load. Be sure
toalso obse rveth efo llowing fur ther
re lated subjects:
R Display messages about the tyres
(→ page 481)
R Notes on tyre pressure (→ page410)
Re starting the ty repressure loss warning
sy stem
Requ irements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating condition on
each of thefo ur wheels (→ page410).
On -boa rdcompu ter:
, Service .
Tyre pressure
The Run Flat Indicator active Restart with OK
messa geis shown in the multifunction displa y.
Re start the tyre pressure loss warning sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. #
Press atobegin the new start.
The Tyre pressure now OK? message is
shown in the multifunction displa y. #
Select Yes. #
Press atoconfirm there start.
The Run Flat Indicator restarted message is
shown in the multifunction displa y.
Af teryo u ha vedriven for a few minutes, the
tyre pressu reloss warning sy stem monitors
th e set tyre pressures of all the tyres.
Make sure you also obse rveth efo llowing related
subjects:
R Notes on tyre pressure (→ page410) Wheel
change Note
s on selecting, fitting and replacing
tyres Yo
u can ask for information rega rding permit ted
wheel/tyre combinations at a Mercedes-Benz
Service Cent re. Wheels and tyres
417

Opening height
Model
1 1
Opening
height 2 2
Head‐
ro om
E 400 4MATIC 20 61mm 1937 mm
E 200 4MATIC
E 220 d 4MATIC 20
76 mm 1950 mm
E 220 d 4MATIC All-
Te rrain 2098 mm
1972 mm
All other models 2070 mm 1944 mm Ve
hicle dimensions E 220 d 4MATIC All
-Ter rain
Ve hicle lengt h4 947 mm
Ve hicle width including out‐
side mir rors 2065 mm
Ve hicle width excluding out‐
side mir rors 18
61 mm E 220 d 4MATIC All-T
errain
Ve hicle height 1497 mm
Wheelbase 2939 mm All
other models
Ve hicle lengt h4 933 mm
Ve hicle width including out‐
side mir rors 2065 mm
Ve hicle width excluding out‐
side mir rors 18
52 mm
Wheelbase 2939 mm Model
sV ehicle
height
E 400 4MATIC 1466 mm
E 200 4MATIC
E 220 d 4MATIC 14
81 mm
All other models 1475 mm We
ights and loads Please no
tethat forth e specified vehicle data:
R items of optional equipment increase the
unladen weight and reduce the maximum
pa yload.
R vehicle-specific weight information can be
fo und on theve hicle identification plate .
Ro of load All models
Maximum
roof load 100kg Tr
ailer hitch Gene
ral no tes on the trailer hit ch Not all models can be used
to tow a trailer
(→ page 247).
Modi fications tothe engine cooling sy stem may
be necessar y,depending on theve hicle model.
The retrofitting of a trailer hitch is only pe rmissi‐
ble if a towing capacity is specified in your vehi‐
cle documents. 442
Tech nical da ta

Fu
rther information on the trailer hitch can be
obtained at a qualified specialist workshop. Pe
rm issible towing capacity Pe
rm issible towing capacit y,braked (at a
minimum start-off gradeability of 8% from a
st andstill) Model
Manual
trans‐
mission Au
to‐
matic
trans‐
mission
E 200 1500 kg 2100 kg
All other models —2100kg Pe
rm issible towing capacit y,braked (at a
minimum start-off gradeability of 12%) from
a st andstill) Model
Manual
trans‐
mission Au
to‐
matic
trans‐
mission
E 200 1500 kg 2100 kg
All other models —2100kg Pe
rm issible towing capacit y,unbraked Model
Perm issible towing
capacit y,unbraked
All model s7 50kg Maximum
tongue weight *
NO
TEDama gecaused bythe trailer
coming loose If
th eto ngue weight used is too lo w,the
trailer may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. To
ngue weight Model
Maximumtongue
we ight
All models 84 kg Pe
rm issible rear axle load during trailer
operation Axle load
Model
Axle load
E 200 4MATIC
E 200, manual trans‐
mission 14
50 kg
E 200, au tomatic
transmission 14
55 kg Te
ch nical da ta443

Display messages
Possible causes/consequences and M
MSolutions
Traffic Sign Assist inopera-
tive *T
raffic Sign Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist is una vailable. #
Press the left-hand Touch Control and confirm the display message.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stis una vailable. #
Press the left-hand Touch Control and confirm the display message.
Cruise control inoperative *C
ruise control is malfunctioning. #
Consult a qualified specialist workshop.
Parking Pilot Manoeuvring
assistance limited See
Owner's Manual *P
arking Pilot and Parking Assist PARKTRONIC are temp orarily una vailable. The ambient conditions are outside the
sy stem borders (→ page 227). Bewareofthe entire vehicle sur roundings. #
As soon as the ambient conditions are within the sy stem borders, the sy stem will become available again.
Parking Pilot and
PARKTRONIC inoperative
See Owner's Manual *P
arking Pilot and Parking Assist PARKTRONIC are malfunctioning. #
Stop theve hicle, paying attention toroad and traf fic conditions, and restart the engine. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop. Display messages and
warning/indicator lamps 471

Display (multimedia sy
stem)
Settings .............................................. .286
Display (on-board comp uter).................. 257
Display content Menu (on-boa rdcompu ter) .................. 264
Display message ..................................... 445
Calling up (on-board co mputer) .......... .445
No tes .................................................. 445
Display messages ? .......................................... .472, 497
A ...................................................4 98
C ................................................... 497
¯ .................................................... 469
Ac tive Blind Spot Assi stcur rently
una vailable See Owner's Manual .........468
Ac tive Blind Spot Assi stinope rative .... 468
Ac tive Blind Spot Assi stnot available
when towing a trailer See Owner's
Manual ................................................ .471
Ac tive bonnet malfunction See Own‐
er's Manual ......................................... 496 Ac
tive Brake Assi stFunctions cur‐
re ntly limited See Owner's Manual ...... 456
Ac tive Brake Assi stFunctions limited
See Owner's Manual ........................... 456
Ac tive Lane Keeping Assist Camera
view restricted See Owner's Manual ... 467
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual .........466
Ac tive Lane Keeping Assist inopera‐
tive ...................................................... 466
bAc tive Light Sy stem inoperative .. 499
Ad aptive Highbeam Assist Plus Cam‐
era view restricted See Owner's
Manual ................................................ 501
Ad aptive Highbeam Assist Plus cur‐
re ntly una vailable See Owner's Man‐
ual ...................................................... .501
Ad aptive Highbeam Assist Plus inop‐
erative ................................................ .500 4Ad
d 1 litre engine oil when next
re fuelling ............................................. 477
Air conditioning Malfunction See
Owner's Manual .................................. 493
App lybrake todeselect Park (P)
position ...............................................4 89
ÀAT TENTION ASSIST inoperative ... 462
ÀAT TENTION ASSIS T:Take a
break! .................................................. 462
bAU TOlights inope rative ............... 500
Au xilia rybattery malfunction .............. 492
_Before starting the engine, turn
th esteering wheel. .............................. 493
Blind Spot Assist cur rently una vaila‐
ble See Owner's Manual ...................... 467
Blind Spot Assist inope rative ............... 468
Blind Spot Assi stnot available when
to wing a trailer See Owner's Manual ...4 71
Brake immediately ............................... 455
ÂChange key bat teries .................. 486 526
Index