keyless MERCEDES-BENZ E-CLASS ESTATE 2021 Owners Manual

F
F
or R
or R ussia onl y:
ussia onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that all
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay
ra dios. You can obtain fur ther information from a
Mercedes-Benz service centre. F
F or T
or T urke
ur ke y onl y:
y onl y:
Im
Im port
port er
er
Mercedes Benz Otomotiv Ticar etve Hizmetler
A. Ş. Genel Mer kez
Akçabu rgaz Mah. Süleyman Şah Cad. No: 6/1
34522 Esenyurt/İstanbul
Ukr Ukr aine onl y:
aine onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that the
wireless components ins talled in theve hicle com-
ply with thete ch nical regulations for two-w ay ra
dios. You can obtain fur ther information from a
Mercedes-Benz service centre.
Im Im port
port er
er
PJ SC “AUTOCAPITAL”
Ve lyka Vasylkivska st r.15/2
01004 Kyiv
Ukraine
W W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle
Besides the typical frequencies for mobile com-
munication cars byMercedes-Benz ma keuse of
th efo llowing automotive radio applications.
W
W ir
ireless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y2 0 kHz (9–90 kHz) ≤ 72 dBμA/m at 10m
Wi reless Powe rTr ansmission 105 kHz (90–119 kHz)≤ 42 dBμA/m at 10m30
30
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤ 42 dBμA/m at 10m
Wi reless Powe rTr ansmission 127 kHz (119–135 kHz)≤ 66 dBμA/m at 10m withthe magnetic /eld
strength le vel decreasing 3dB/oct aveabove119
kHz
Ne ar-/eld communication 13.553–13.567 MHz≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y,Garage Door Opener, Tire
Pressure Monitoring 433 MHz (433.05–434.79 MHz)
≤ 10 mW ERP
Block Heater Remo teControl, Garage Door
Opener 868 MHz (868.0–868.6 MHz)≤
25 mW ERP
Block Heater Remo teControl, Garage Door
Opener 869 MHz (868.7–869.2 MHz)≤
25 mW ERP
Blue toot h, Kleer, RLAN, wireless Headphone s2.4 GHz ISM band (2400–2483.5 MHz) ≤ 100 mW EIRP
RLAN 5.1 GHz UNII-1 (5150–5250 MHz)≤ 25 mW EIRP
Interior Monitoring Radar, RLAN 5.8 GHz UNII-3 (5725–5875 MHz)≤ 25 mW EIRP
Re mo teKeyless Entr y7 .25 GHz UWB (6.0–8.5 GHz) ≤ -41.3 dBm/MHz EIRP mean ≤ 0 dBm/MHz
EIRP peak General no
tes
31 31

A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the acous
he acous tic loc
tic locking
kingv
ver
er i/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Acoustic lock.
% Please observ
Please observ e:
e:
The selected setting forth e acoustic locking
ve ri/cation signal must comply with there le-
va nt national road and tra1c regulations. In
some countries, including German y,using the
acoustic locking veri/cation signal is forbid-
den bytra1c la ws(in accordance with §16
Pa ra. 1 and §30 Para. 1 of the German
national road tra1c regulations). The driver of
th eve hicle must comply with these regula-
tions. In countries where the use of this func-
tion is forbidden, this function is not activated
in theve hicle and must not be activated. Changing t
Changing t
he unloc
he unlocking se
king settings
ttings Po
ssible unlocking functions of theke y:
R Central unlocking
R Unlocking the driver's door and fuel /ller 0ap R
Plug-in h Plug-in h ybr ybrid:
id:unlocking the driver's door and
fuel /ller 0ap/soc ket0 ap #
T
T o switc
o switc h be
h betw
tween se
een se ttings:
ttings: presstheÜ
and ß buttons simultaneously for appr ox-
imately six seconds until the indicator lamp
0ashes twice.
Options if the unlocking function forth e driver's
door and fuel /ller 0ap has been selected:
R T To unloc o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
Vehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the fuel
/ller 0ap are unloc ked.
Options if the unlocking function forth e driver's
door and fuel /ller 0ap/soc ket0 ap has been
selected (plug-in-hybrid):
R T
To unloc
o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
V ehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the fuel
/ller 0ap/soc ket0 ap are unloc ked. Deactiv
Deactiv
ating t
ating the function of t
he function of t hekey
he key V
V
ehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo u deactivate the
function of theke y,the KEYLESS-GO functions are
also deactivated. Access or drive authorization by
KEYLESS-GO is then no longer possible with that
particular key.Activate the function of theke y so
th at all its functions will again be available.
Yo u can also deactivate the function of theke yto
re duce the energy consum ption of theke y if you
do not use theve hicle or a keyfo r an extended
period of time. #
T
To deactiv
o deactiv at
ate:
e: press theß button on the
ke y twice in quick succession.
The key indicator lamp 0ashes twice brie0y
and lights up once. #
T
To activ
o activ at
ate:
e: press any but ton on thekey.
% When theve hicle is star ted with theke y in the
st ow age compartment of the centre console,
th e function of theke y is automatical lyactiva-
te d (/ page 178). 80
80
Opening and closing

&
W
W ARNI NG
ARNI NGRisk of injury topersons inside
th eve hicle when the additional door lock
is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil-
dren, unattended in theve hicle. #
Ifth ere are persons in theve hicle, do not
activate the additional door loc k.The additional door lock is automatically activated
in
thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO.
If th eve hicle has been loc ked via Mercedes me
connect, the additional door lock is not activated
(/ page 357).
If th e additional door lock is activated, the doors
cannot be opened from the inside.
% ATer locking you can issue a signal with the
horn. Yo
u can pr event the additional door lock from
being activated bydeactivating interior pr otection
before locking theve hicle (/ page 104). U Unloc
nloc king/opening t
king/opening t he door
he doors fr
s from t
om t he inside
he inside #
U
Unitnit ed Kingdom only
ed Kingdom only :
:obser vethe no tes on
th e additional door lock (/ page 82). #
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Centr
Centr
all
ally loc
y loc king and unloc
king and unloc king t
king the v
he v ehicle fr
ehicle fr om
om
t
t he inside
he inside #
T
To unloc
o unloc k:
k:press button 1. #
T
To loc
o loc k:
k:press button 2. Opening and closing
83
83

This does not lock or unlo
ckthe fuel /ller 0ap.
Plug-in h
Plug-in h ybr
ybrid:
id:the soc ket 0ap is also loc ked and
unloc ked. The soc ket 0ap can be opened even if a
ke y is de tected in the car.
The vehicle is not unloc ked:
R ifyo u ha veloc kedth eve hicle using thekey
R ifyo u ha veloc kedth eve hicle using KEYLESS-
GO Loc
Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit h KEYLESS-GO
h KEYLESS-GO R R
eq eq uir
uir ements:
ements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door on which the
door handle is used are closed.
* NO
NO TE
TEVehicle damage due touninten-
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deacti vate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 m away from theve hicle. Obser
vethe no tes:
R onwashing theve hicle in a car wash
(/ page 382)
R on using a high pressure cleaner
(/ page 383) #
T To unloc o unloc k t
k the v
he v ehicle:
ehicle: touch the inner sur face
of the door handle. #
T To loc o loc k t
k the v
he v ehicle:
ehicle: touch sensor sur face 1
or 2. #
Conv Conv enience closing:
enience closing: touch recessed sensor
sur face 2 until the closing process has been
comple ted. 84 84
Opening and closing

%
Further information on con venience closing
(/ page 95).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 80). #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds. Opening and closing
85 85

&
W
W ARNI NG
ARNI NGRisk of becoming trapped dur-
ing automatic closing of theta ilgate
Body parts may become trapped. There may
be people in the closing area. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process.
Use one of thefo llowing options tostop the
closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. V V
ehicles wit
ehicles wit h HANDS-FREE A
h HANDS-FREE A CCESS:
CCESS: it is also
possible tostop the closing process bymaking a
kicking mo vement below there ar bumper. #
Switch on the po wer supply or theve hicle. #
Push remo teoperating switch 1until theta il-
ga te is fully closed. #
Press closing button 1ontheta ilgate.
V V ehicles wit
ehicles wit h KEYLESS-GO
h KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle. Opening and closing
89
89

#
T To e o e xt
xtend or re
end or retr
tract
act :
:press button 1. Anti-t
Anti-theT
heTprot
pr otection
ection F
F
unction of t
unction of t he immobiliser
he immobiliser The immobiliser pr
events your vehicle from being
star ted without the cor rect key. The immobiliser is automatically activated when
th
eve hicle is switched o., and deactivated when
th eve hicle is switched on. A A
T
TA
A (Anti-
(Anti- TheT
TheT Alar
Alarm syst
m syst em)
em) F
F
unction of t
unction of t heAT
he ATA systA syst em
em
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonnet is opened
R when interior pr otection is triggered
(/ page 103)
R when tow- awa y protection is triggered
(/ page 103)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO 102 102
Opening and closing

R
aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 178)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 362).
Deactiv
Deactiv ating t
ating theATA
he ATA #
Press theÜ, ßorp button on the
key.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 178)
Deactiv
Deactiv ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed. To
w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 178)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS
Information on collision de tection on a par ked
ve hicle (/ page 228). Pr Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Opening and closing
103
103

Interior pr
otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 178)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS
The following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a sliding sunroof is open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating inter
er ior prot
ior prot ection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor.
Interior pr otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. 104 104
Opening and closing