towing MERCEDES-BENZ E-CLASS ESTATE 2021 Owners Manual

Infrared-re0ective windscreen function ........ 159
Climat
Climat
e contr
e contr ol
ol.......................................... .160
160
Overview of climate control systems ............ 160
Operating the climate control system .......... 161 Dr
Dr
iving and par
iving and par king
king..................................... 174 174
Driving ........................................................1 74
DY NAMIC SELECT switch ........................... .195
Au tomatic transmission .............................. .199
Fu nction of the 4MATIC ...............................2 03
Re fuelling .................................................... 203
Charging the high-voltage battery (plug-in
hy brid) ........................................................ 210
Pa rking .......................................................2 22
Driving and driving saf ety sy stems ............... 229
Tr ailer hitch ................................................ .287
Bicycle rack function ................................... 293
Ve hicle towing instructions .......................... 295 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 296 296
No tes on the inst rument display and on-
board computer .......................................... 296
Overview of instrument display .................... 297
Overview of buttons on the steering wheel ... 298
Operating the on-board computer ................2 98
Fu nction of the po wer me ter (plug-in
hy brid) ........................................................ 300
Fu nction of the electric mo tor po wer
av ailability displ ay(plug-in hybrid) ................ 300
Displaying the po wer me ter (plug-in
hy brid) ........................................................ 301
Overview of displa yson the inst rument
display ........................................................ 301
Head-up display .......................................... 302 LIN LIN
GUA
GUA TR
TRONIC
ONIC .......................................... .305
305
No tes on operating saf ety .......................... .305
Operation .................................................... 305
Using LINGU ATRO NIC e.ectively ................ .307
Essential voice commands .......................... 308 MBUX multimedia syst
MBUX multimedia syst
em
em............................ 326 326
Overview and operation ...............................3 26
System settings .......................................... 336
Plug-in hybrid settings ................................ .341
Na vigation .................................................. .342
Te lephone ................................................... 350
Mercedes me app ....................................... 353
Mercedes-Benz emer gency call system ....... 362
Ra dio, media & TV....................................... 366
Sound settings ............................................ 372 Maint Maint
enance and car
enance and car e
e................................. 374 374
ASS YST PLUS service inter val display .......... 374
Engine compartment ................................... 375
Cleaning and care ....................................... 382 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 389 389
Emer gency .................................................. 389
Flat tyre ...................................................... 391
Battery (vehicle) .......................................... 396
To w- starting or towing away ........................ 402
Electrical fuses ............................................ 407 Contents
3 3

1
B-pillar wi th:
QR code for accessing there scue card →
39
2 Safetyve sts →
389
3 ; me button →
353
G SOS button →
353
4 Tocheck and top up operating 0uids →
433
St arting assis tance →
400
5 Tow- starting or towing away →
403
6 Flat tyre →
391
7 £ Hazard warning light system →
144 8
Fire extinguisher →
390
9 Fuel /ller 0ap with:
information label on fuel type →
203
information label on tyre pressure →
413
QR code for accessing there scue card →
39
A Tow- starting or towing away →
403
B Warning triangle →
389
C TIREFIT kit →
393
D Firs t-aid kit (soT sided) →
390 At
a glance – Emer gencies and breakdowns
19
19

R
V
Vehicles wit
ehicles wit h memor
h memory function:
y function: movingthe
front passenger seat toa more favo urable seat
position.
R V
V ehicles wit
ehicles wit h multicont
h multicont our seat
our seat:
:increasing the
air pressure in the seat side bolsters of the
seat backrest.
R PRE-SAFE ®
Sound: pr ovided that the multime-
dia system is switched on, generating a brief
noise signal tostimula tethe innate pr otective
mechanism of a person's hearing.
* NO
NOTE
TEDamage caused byobjects in the
fo ot we ll or behind the seat The automatic adjustment of
the seat position
may result in damage tothe seat and/or the
object. #
Stow objects in a suitable place. R
R
e
ev
v er
er sing t
sing t he PRE-S
he PRE-S AFE
AFE®
®
syst
syst em measur
em measur es
es If an accident did not occur,
the pre-em ptive
measures that we re ta ken are reve rsed.
Yo u will need toper form certain settings yourself. #
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. F
F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
PL
PL US (anticipat
US (anticipat or
ory occu-
y occu-
pant pr ot
pant pr otection plus)
ection plus) PRE-SAFE
®
PLUS can de tect cer tain impacts, par-
ticular lyan imminent rear impact, and take pre-
em ptive measures toprotect theve hicle occu-
pants. These measures cann otnecessarily pre-
ve nt an imminent impact.
PRE-SAFE ®
PLUS can implement thefo llowing
measures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Activating there ar hazard warning lights at a
higher 0ashing frequency.
R Increasing brake pressure when theve hicle is
stationar y.This brake application is cancelled
automatically when theve hicle pulls away.
If an accident did not occur, the pre-em ptive
measures that we re ta ken are reve rsed. Syst
Syst em limits
em limits
The system will not initiate any action in thefo l-
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact
The system will not initiate any braking application
in thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space while
using Active Parking Assist F F
unction of PRE-S
unction of PRE-S AFE
AFE®
®
Im
Im pulse Side
pulse Side If an imminent side impact is de
tected, PRE-
SA FE®
Impulse Side can pre-em ptively mo vethe
front seat vehicle occupant's upper body towa rds
th e centre of theve hicle. It does this by rapidly
in0ating an air cushion in the outer seat side bol-
ster of the seat backrest on the side on which the Occupant saf
ety
57
57

Syst
Syst
em limits
em limits
The system limits of Tra1c Sign Assist apply to
th e de tection of tra1c signs (/ page 257).
Speed limits below 20 km/h are not automatical ly
adop tedby the system as the stored speed. Tem-
porary speed restrictions (e.g. for a cer tain time
or due towe ather conditions) cann otbe proper ly
de tected bythe system. The maximum permissi-
ble speed applying toave hicle with a trailer is not
de tected bythe system.
Ad just the speed in these situations. &
W
WARNING
ARNING Risk of accident due toActive
Speed Limit Assist ada pting theve hicle's
speed
The speed adop tedby Active Speed Limit
Assist may be too high or incor rect in some
individual cases, such as:
R at speed limits below 20 km/h
R inwe t conditions or in fog
R when towing a trailer #
Ensure that the driven speed complies
with tra1c regulations. #
Adjust the driving speed tosuit cur rent
tra1c and weather conditions. F
F
unction of r
unction of r out
oute-based speed adapt
e-based speed adapt ation
ation
When Active Distance Assist DISTRONIC is acti va-
te d, theve hicle speed will be adap ted accordingly
to thero ute events ahead. Depending on the drive
prog ram selected, theve hicle neg otiates a route
ev ent ahead in an economical, comfor table or
dynamic manner. When thero ute event has been
passed, theve hicle accelerates again tothe
stored speed. The set distance totheve hicle in
front, vehicles de tected ahead and speed restric-
tions ahead are take n into account.
Yo u can activate and deactivate route-based
speed adap tation in the multimedia system
(/ page 248).
The following route events are take n into account:
R Bends
R T-junctions, roundabouts and toll stations
R Turns and exits R
Tra1c jams ahead (only with Live Tra1c Infor-
mation )
% When theto ll station is reached, Active Dis-
ta nce Assist DISTRONIC ado ptsth e speed as
th e stored speed.
Also, the speed is reduced if the turn signal indi-
cator tochange lanes is switched on and one of
th efo llowing situations is de tected:
R Turning o. at junctions
R Driving on slowing-down lanes
R Driving on lanes adjacent toslowing-down
lanes
The driver is responsible forch oosing theright
speed and observing other road users. This
applies in particular tojunctions, roundabouts and
tra1c lights, as route-based speed adap tation
does not brake theve hicle toa standstill.
When route guidance is active, the /rst speed
adjustment is car ried out automaticall y.Ifth e turn
signal indicator is switched on, the selected route
is con/rmed and fur ther speed adjustment is acti-
va ted. Driving and parking
247
247

Speed adap
tation is cancelled in thefo llowing
cases:
R Ifth e turn signal indicator is switched o.
before thero ute event.
R Ifth e driver depresses the accelerator or
brake pedal during the process.
Syst
Syst em limits em limits
Ro ute-based speed adap tation does not take right
of wa yre gulations into account. The driver is
re sponsible for complying with road tra1c regula-
tions and driving at a suitable speed.
The speed ada ptation made bythe system may
not alw ays be suitable, particular lyin thefo llowing
situations:
R thero ad's course not clear lyvisible
R road nar rowing
R varying maximum permissible speeds in indi-
vidual lanes, forex ample at toll stations
R wetro ad sur faces, snow or ice
R when towing a trailer
In these situations the driver must inter vene
accordingl y. &
W
WARNI NG
ARNI NGRisk of accident in spi teof
ro ute-based speed adap tation
Ro ute-based speed adap tation can malfunc-
tion or be temp orarily una vailable in thefo l-
lowing situations:
R Ifth e driver does not follow the calculated
ro ute
R If map data is not up-to-date or available
R Intheev ent of roadwor ks
R In bad weather or road conditions
R Ifth e accelerator pedal is depressed
R Intheev ent of electronically displa yed
speed limi tations #
Adapt the speed tothe tra1c situation. Se Se
tting r
tting r out
oute-based speed adapt
e-based speed adapt ation
ation
R R eq
eq uir
uir ements:
ements:
R Active Distance Assist DISTRONIC is acti va-
te d.
R ECO Assist is active. Multimedia system:
4 © 5
Settings 5
Assistance
5 Route-based speed adapt. #
Activate or deactivate the function.
When the function is active, theve hicle speed
is adjusted depending on thero ute events
ahead.
% Further information on the route-based speed
adap tation (/ page 247).
F
F unction of A
unction of A ctiv
ctive
eTr
Tra1c
a1c Jam Assist
Jam Assist
Ac tive Tra1c Jam Assist helps you when in tra1c
jams on multi-lane roads with separate car riage-
wa ys by automatically pulling away within 60 sec-
onds and with mode rate stee ring manoeuvres. It
orients itself using theve hicle in front and lane
markings. Active Tra1c Jam Assist automatically
main tains a safe distance from theve hicle in front
and vehicles cutting in.
Ac tive Tra1c Jam Assist requ ires you, as the
driver, tokeep your hands on the steering wheel
at all times so that you are able tointer vene at
any time tocor rect the course of theve hicle and
ke ep it in lane. Obser vethe no tes on driving sys- 248
248
Driving and parking

R
The lane ma rkings are wornawa y,dark or co v-
ered up, e.g. bydirt or sno w.
R Ifth e distance totheve hicle in front is too
short and thus the lane markings cannot be
de tected.
R The road is nar row and winding.
R There are obs tacles on the lane or projecting
out into the lane, such as object mar kers.
The system does not pr ovide assistance in thefo l-
lowing conditions:
R On tight bends and when turning.
R When crossing junctions.
R Atroundabouts or toll stations.
R When towing a trailer.
R When the tyre pressure is too lo w. &
W
WARNI NG
ARNI NGRisk of accident if Active Steer-
ing Assist unexpectedly stops functioning
If th e system limits of Active Steering Assist
are reached there is no guarantee that the
system will remain active or will keep theve hi-
cle in lane. #
Alwayske ep your hands on the steering
wheel and obser vethe tra1c carefull y. #
Always steer theve hicle paying attention
to tra1c conditions. &
W
WARNI NG
ARNI NGRisk of accident if Active Steer-
ing Assist unexpectedly inter venes
The de tection of lane markings and objects
may malfunction and cause unexpected steer-
ing inter ventions. #
Steer according totra1c conditions. A A
ctiv
ctiv ating/deactiv
ating/deactiv ating A
ating Activ
ctiveSt
e St eer
eer ing Assist
ing Assist
R
R eq
eq uir
uir ements:
ements:
R ESP ®
is activated, but is not inter vening.
R Active Distance Assist DISTRONIC is acti va-
te d.
Multimedia system: 4 © 5
Settings 5
Quick access #
Select aAct. Steer. Asst . F
F
unction of A
unction of A ctiv
ctive Emerg
e Emerg encySt
ency Stop Assist
op Assist If
th e system de tects that the driver has not
steered theve hicle for a considerable period of
time or has remo vedth eir hands from the steering
wheel, display 1appears in the Instrument Dis-
pla y.Ifth e driver still does not steer theve hicle,
or gives no con/rmation tothe system, a warning
to ne sounds in addition tothe visual warning mes-
sage.
If th e driver still does not respond tothewa rning,
th eBeginning emergency stop message appears
in the Instrument Displa y.Ifth e driver still does
not respond, Active Distance Assist DISTRONIC 252 252
Driving and parking

#
Only use Trailer Manoeuv ring Assist with
trailers with /xed dr awbars and axles. *
N
NOOTE
TE Damage due toove rhanging loads
in front or dr awbar ins tallations The
vehicle and the trailer may be damaged
during manoeuvring due toove rhanging loads
at the front of the trailer or dr awbar ins talla-
tions. #
Pay attention toove rhanging loads or
dr aw bar ins tallations while manoeuvring. Tr
ailer Manoeuv ring Assist assists you when
re ve rsing with a trailer. Using there ve rsing cam-
era, it monitors the articulation angle between the
ve hicle and trailer and adjusts it toa speci/ed
va lue. Trailer Manoeuv ring Assist also limits your
speed.
Tr ailer Manoeuv ring Assist is only an aid. It is not
a substitute foryo ur attention tothe sur round-
ings. The responsibility for safe manoeuvring and
parking remains with you. Make sure that there
are no persons, animals or objects in the manoeu- vring area while manoeuvring and parking in/exit-
ing parking spaces.
Yo u can either enter the articulation angle value
directly via the multimedia system or use a
straightening manoeuvre. When car rying out a
straightening manoeuvre, the system calculates
th e articulation angle automatically and straight-
ens theve hicle/trailer combination tothe trailer's
cur rent direction.
Obser vethe no tes on towing a trailer
(/ page 287).
Syst
Syst em limits em limits
Obser vethe system limits of thefo llowing func-
tions:
R Active Parking Assist (/ page 279)
R 360° Camera (/ page 271)
R Reversing camera (/ page 268)
The system may be impaired or may not function
in thefo llowing situations:
R The gradient is greater than appr oximately
15%. Using
Tr
Using Trailer Manoeuvr ailer Manoeuvr ing Assist
ing Assist
R
R eq
eq uir
uir ements:
ements:
R The vehicle has been star ted and is stationar y.
R A trailer has been de tected.
R The gradient is less than appr oximately 15%.
R The tailgate is closed.
R The electric parking brake is not applied.
R The driver's seat belt is fastened. 286
286
Driving and pa
rking

Using
Tr
Using Trailer Manoeuvr
ailer Manoeuvr ing Assist
ing Assist #
Engage reve rsege ar k. #
Press but ton1.
The camera ima geis shown in the media dis-
pla y. #
Toadjust the articulation angle: select ¸.
Swipe leT or right on the media display or
to uchpad tochange the articulation angle. or #
Toactivate the straightening manoeuvre:
select º.
The system calculates the articulation angle in
such a wayth at the direction of the trailer at
th e time of activation is maintained. There is a
short countersteering mo vement of the trailer
while theve hicle is reve rsed, which then
guides it back tothe desired line. In this wa y,
th eve hicle is aligned st raight with the trailer
and, at the same time, the direction of the
trailer is maintained. #
Accelerate and brake as requ ired.
% The maximum articulation angle depends on
the length of the trailer. This is calculated by
th e system bydriving theve hicle forw ards,
including cornering. Before the length of the
trailer has been calcula ted, the maximum
articulation angle is appr oximately 23°. The
longer the trailer is, the higher the maximum
articulation angle (max. appr oximately 60°).
% Pay attention toyour sur roundings and be
re ady tobrake at all times. T T
r
railer hitch
ailer hitch N
No
ot
tes on tr
es on tr ailer oper
ailer oper ation
ation *
N
NOOTE
TE Mercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Obser
vethefo llowing no tes on theto ngue weight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight
Do not exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi-
cle
R Perm issible gross weight of theto wing vehicle
R Perm issible gross weight of the trailer
R Maximum permissible speed of the trailer Driving and parking
287
287

Loading t
Loading t
he bicy
he bicycle r
cle rack
ack 3 bicy
3 bicy
cles
cles 4 bicy
4 bicycles
cles
To talwe ight of
bicycle rack and
load Up
to75 kg Up to100 kg
Max. distance
1 420 mm 420 mm
Max. distance
2 300 mm 400 mmWhen transporting
four bicycles or a tota lwe ight
between 75 kg and 100 kg, alw ays use bicycle
ra ck s with additional support on the trailer hitch
guide pin. V V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar- anteed
forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside.
Obser vethefo llowing information:
R Perm itted towing me thods (/ page 402)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 403) Driving and parking
295
295

K
K
eeping t
eeping t he air
he air-w
-wat
ater duct fr
er duct fr ee
ee #
Keep the area between the bonnet and the
windscreen free of deposits, e.g. ice, snow
and lea ves. Cleaning and care
Cleaning and care
Inf
Inf
or
ormation on w
mation on w ashing t
ashing the v
he vehicle in a car w
ehicle in a car w ash
ash &
W
WARNING
ARNING Risk of an accident due to
re duced braking po wer aTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer theve hicle has been washed, brake
carefully while paying attention tothe
tra1c conditions until braking po wer has
been fully restored. *
N
NOOTE
TE Dama gefrom au tomatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash *
N
NOOTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation/heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.382
382
Maintenance and care