phone MERCEDES-BENZ E-CLASS ESTATE 2021 Owners Manual

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Cockpit (Plug-in-Hybrid) ................................ .10
Indicator and warning lamps .......................... 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emer gencies and breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up the Digital Owner's Manual ............ 20
Calling up the Digital Owner's Manual ............ 21 Gener
Gener
al not
al not es
es............................................... 23 23
Pr otection of the environment ....................... 23
Ta ke -back of end-of-life vehicles .................... 23
Mercedes-Benz Genuine Parts ........................ 24
Owner's Manual ............................................ 25
Operating saf ety ............................................ 25
Declarations of con form ity and no tes on
driving in di.erent countries .......................... 28
Diagnostics connection ................................. 35 Quali/ed specialist
workshop ........................ 37
Ve hicle registration ....................................... 37
Cor rect use of theve hicle ............................. 37
Information on the REACH regulation ............. 38
No tesfo r persons with electronic medical
aids .............................................................. 38
Implied warranty .......................................... .39
QR code forre scue card .............................. .39
Data storage .................................................39
Copyright ...................................................... 42 Occupant safe Occupant safe
ty
ty............................................ 43 43
Re straint system .......................................... .43
Seat belts .................................................... .45
Airbags ......................................................... 50
PRE-SAFE ®
system ........................................ 56
Safely transporting children in theve hicle ...... 58
No tes on pets in theve hicle .......................... 78 Opening and closing Opening and closing
...................................... 79 79
Ke y .............................................................. .79
Doors ............................................................ 82
Load compartment ........................................ 87
Side windo ws................................................ 93 Sliding sunroof .............................................. 97
Ro ller sunblinds ...........................................1 01
Anti-theT pr otection ....................................1 02 Seats and sto Seats and sto
wing
wing....................................... 105 105
No tes on the cor rect driver's seat position .. 105
Seats ......................................................... .106
St eering wheel ............................................ 119
Easy entry and exitfeature .......................... 121
Memory function ......................................... 122
St owa geareas ............................................ 123
Soc kets ....................................................... 138
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 139
Fi tting and removing the 0oor mats ............. 141 Light and sight Light and sight
............................................ 142 142
Exterior lighting ........................................... 142
Interior lighting ............................................ 150
Wi ndsc reen wipers and windscreen
wa sher system ............................................ 152
Mir rors ........................................................ 156
Area permeable toradio waves on the
windscreen ................................................ .159 2 2
Contents

Infrared-re0ective windscreen function ........ 159
Climat
Climat
e contr
e contr ol
ol.......................................... .160
160
Overview of climate control systems ............ 160
Operating the climate control system .......... 161 Dr
Dr
iving and par
iving and par king
king..................................... 174 174
Driving ........................................................1 74
DY NAMIC SELECT switch ........................... .195
Au tomatic transmission .............................. .199
Fu nction of the 4MATIC ...............................2 03
Re fuelling .................................................... 203
Charging the high-voltage battery (plug-in
hy brid) ........................................................ 210
Pa rking .......................................................2 22
Driving and driving saf ety sy stems ............... 229
Tr ailer hitch ................................................ .287
Bicycle rack function ................................... 293
Ve hicle towing instructions .......................... 295 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 296 296
No tes on the inst rument display and on-
board computer .......................................... 296
Overview of instrument display .................... 297
Overview of buttons on the steering wheel ... 298
Operating the on-board computer ................2 98
Fu nction of the po wer me ter (plug-in
hy brid) ........................................................ 300
Fu nction of the electric mo tor po wer
av ailability displ ay(plug-in hybrid) ................ 300
Displaying the po wer me ter (plug-in
hy brid) ........................................................ 301
Overview of displa yson the inst rument
display ........................................................ 301
Head-up display .......................................... 302 LIN LIN
GUA
GUA TR
TRONIC
ONIC .......................................... .305
305
No tes on operating saf ety .......................... .305
Operation .................................................... 305
Using LINGU ATRO NIC e.ectively ................ .307
Essential voice commands .......................... 308 MBUX multimedia syst
MBUX multimedia syst
em
em............................ 326 326
Overview and operation ...............................3 26
System settings .......................................... 336
Plug-in hybrid settings ................................ .341
Na vigation .................................................. .342
Te lephone ................................................... 350
Mercedes me app ....................................... 353
Mercedes-Benz emer gency call system ....... 362
Ra dio, media & TV....................................... 366
Sound settings ............................................ 372 Maint Maint
enance and car
enance and car e
e................................. 374 374
ASS YST PLUS service inter val display .......... 374
Engine compartment ................................... 375
Cleaning and care ....................................... 382 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 389 389
Emer gency .................................................. 389
Flat tyre ...................................................... 391
Battery (vehicle) .......................................... 396
To w- starting or towing away ........................ 402
Electrical fuses ............................................ 407 Contents
3 3

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y1 20 kHz (119–135 kHz) ≤ 42 dBμA/m at 10m
Wi reless Powe rTr ansmission 127 kHz (119–135 kHz)≤ 66 dBμA/m at 10m withthe magnetic /eld
strength le vel decreasing 3dB/oct aveabove119
kHz
Ne ar-/eld communication 13.553–13.567 MHz≤ 42 dBμA/m at 10m
Re mo teKeyless Entr y,Garage Door Opener, Tire
Pressure Monitoring 433 MHz (433.05–434.79 MHz)
≤ 10 mW ERP
Block Heater Remo teControl, Garage Door
Opener 868 MHz (868.0–868.6 MHz)≤
25 mW ERP
Block Heater Remo teControl, Garage Door
Opener 869 MHz (868.7–869.2 MHz)≤
25 mW ERP
Blue toot h, Kleer, RLAN, wireless Headphone s2.4 GHz ISM band (2400–2483.5 MHz) ≤ 100 mW EIRP
RLAN 5.1 GHz UNII-1 (5150–5250 MHz)≤ 25 mW EIRP
Interior Monitoring Radar, RLAN 5.8 GHz UNII-3 (5725–5875 MHz)≤ 25 mW EIRP
Re mo teKeyless Entr y7 .25 GHz UWB (6.0–8.5 GHz) ≤ -41.3 dBm/MHz EIRP mean ≤ 0 dBm/MHz
EIRP peak General no
tes
31 31

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
76 GHz radar 76–77 GHz ≤ 55 dBm peak EIRP
Carsharing Module NFC:
NFC:
13.553–13.567 MHz
Bluet Bluet ooth
oo th®
®
:
:
2402–2480 MHz NFC:
NFC:
≤ 42 dBμA/m at 10 m
Bluet Bluet
ooth
oo th®
®
:
:
≤ +4 dBm (class 2)
Re ar Seat Enter tainment System
Bluet
Bluet ooth
oo th®
®
:
:
2400–2483.5 MHz
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
2400–2483.5 MHz
WL WL AN 5 GHz:
AN 5 GHz:
5150–5250 MHz
5725–5875 MHz Bluet Bluet
ooth
oo th®
®
:
:
-0.8 dBm
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
14.5 dBm
WL WL AN 5 GHz:
AN 5 GHz:
20.5 dBm
13.3 dBm
Tw o-w ayradio (Tel7 telephone control unit) E-GSM (900 MHz)
GSM (1800 MHz) +33 dBm
+30 dBm
UMTS (Band I, III, VIII) +24 dBm (+1/-3 dB)
LT E (Band 1, 3, 7, 8, 20, 28) +23 dBm (±2 dB)32 32
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
RAMSES (Router And Mobile SErviceS) GSM (E-GSM 850 / E-GSM 900, Class 4)
GSM (E-GSM 1800 / E-GSM 1900, Class 4)< +32.5 dBm (±1 dB)
< +29.5 dBm (±1 dB)
UMTS (WCDMA FDD I, II, III, IV, V,VIII, XIX, Class
3) < +23.5 dBm (±1 dB)
LT E (FDD B1, B2, B3, B4, B5, B7, B8, B9, B18,
B19, B21, B28, Class 3) < +23 dBm (±1 dB)
LT E (TDD B38, B40, B41, Class 3) < +23 dBm (±1 dB)
GNSS (1559–1610 MHz )R eceiving onlyInf Inf
or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion rate
ate
Fo rFr ance onl y: The
values weredeterm ined and tested in acco rd-
ance with the Décr etn° 2019-1186 guideline re
ga rding the indication of the speci/c absor ption
ra te (SAR) of wireless vehicle components.
Inf
Inf or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion rate
ate V
V
ehicle com
ehicle com ponent (designation in
ponent (designation in
accor
accor dance wit
dance wit h EU DoC)
h EU DoC) S
S
AR v
AR v alue in W/kg
alue in W/kg Applicable limit v
Applicable limit value
alue
Ra dio data transmission telephone system 0.24 W/kg 2 W/kg
Hermes 2.1 < 0.4 W/kg2 W/kg General no
tes
33
33

Conv
Conv
enience and inf ot
enience and inf otainment functions
ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services These data
for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected.
Smar Smar tphone int tphone int egr
egration (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integ rated in
th eve hicle. Images and audio from the smart-
phone can be output via the multimedia system.
Cer tain information is simultaneously transfer red
to your smartphone. Depending on the type and
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Owner's
Manual of theve hicle/inf otainment system. This integ
ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no fu rther interaction between the
smartphone and theve hicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is de term ined bythe pro-
vider of the app being used. Which settings you
can make, if an y,depends on the speci/c app and
th e operating system of your smartphone. Online ser Online ser
vices
vices W
W
ir
ireless ne
eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
it enables data tobe exch anged between your
ve hicle and additional systems. The wireless net-
wo rkconnection is made possible bytheve hicle's
ow n transmitter and receiver or bya mobile end
device that you ha vebrought into theve hicle, for
ex ample, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
pr ov ided toyouby the manufacturer or by other
pr ov iders. General no
tes
41 41

R
There are no ha rdobjects, e.g. coat hangers,
hanging on thegr ab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, within the deployment area of an air-
bag, e.g. on the cockpit, on the door, on the
side wind owor on the side trim.
In addition, no connecting cables, tensioning
straps or retaining straps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accessory manu facturer's ins tallation inst ruc-
tions and, in particular, the no tes on suitable
places for installation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by airbags
y airbags &
W
WARNING
ARNING Risk of injury due tomodi/ca-
tions tothe co ver of an airbag
If yo u modify the co ver of an airbag or a1x
objects such as stic kers to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not a1x objects toit. The installation location of an airbag is identi/ed
by the AIRB AGsymbol (/ page 50). &
W
WARNING
ARNING Risk of injury or death due to
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cannot pr otect vehicle occupants as intended.
In addition, the operation of the automatic
front passenger airbag shuto. could be
re stric ted. #
You should only use seat co vers that
ha ve been appr oved forth e cor respond-
ing seats byMercedes-Benz. &
W
WARNI NG
ARNI NGRisk of injury due tomalfunc-
tioning sensors in the door
The function of the airbags can be impaired
due tomodi/cations or incor rect wo rkper-
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha veworkon the doors or door
trim car ried out at a quali/ed specialist
wo rkshop. &
W
WARNING
ARNING Risk of injury due todeplo yed
airbag
A depl oyed airbag no longer o.ers any pr otec-
tion. #
Have theve hicle towe dto a quali/ed
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediatel y.52
52
Occupant saf
ety

#
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the ar row
and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart-
ment 3. Obser vethe positive pole marking in
th e battery compartment and on the battery
when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Pr
Pr
oblems wit
oblems wit h t
h the key
he key , tr
, troubleshoo
oubleshoo ting
ting Y Y
ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle
ehicle
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theke ych ecked at a quali/ed specialist
wo rkshop.
Ther
Ther e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour sour ce ce
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets) R
shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce.
Y
Y ou hav
ou hav e los
e lost a key
t a key #
Have theke y deactivated at a quali/ed spe-
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Doors
N
No
ot
tes on t
es on t he additional door lock
he additional door lock The additional door lock is only
available forve hi-
cles forth e United Kingdom. 82
82
Opening and closing

%
Further information on con venience closing
(/ page 95).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 80). #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds. Opening and closing
85 85

ov
er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll or front-passenger foot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient clearance forthe
pedals. #
Do not use loose 0oor mats and do not
lay multiple 0oor mats on top of one
ano ther. V V
ehicles wit
ehicles wit h aut
h automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.:
o.:objects trapped under the front
passenger seat may inter fere with the function of
th e automatic front passenger airbag shuto. or
damage the system. Please obser vethe no tes on
th e function of the automatic front passenger air-
bag shuto. (/ page 53). &
W
WARNING
ARNING ‑ Risk of accident or injury
when using the cup holder while theve hi-
cle is in motion
The cup holder cann othold a container secure
while theve hicle is in motion.
If yo u use a cup holder while theve hicle is in
motion, the container may be 0ung around
and liquids could be spilled. The vehicle occu- 124
124
Seats and st
owing