warning MERCEDES-BENZ E-CLASS ESTATE 2022 Owners Manual

Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 339).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Later,
th e message will be hidden and appear again
later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. 336
336
MBUX multimedia system

Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsS electtohave further options shown. Settings can be made tothefo llowing additional
functions, forex ample:
R Navigation and tra1c announcements
R Frequency /x function
R Radio additional text
R Emer gency warnings
The setting options are countr y-dependent.
2 Full screen Selecttoswitch totheDA B slide sh ow.
This function is not available in all countries.
8 Silent functionSelecttoswitch o. the sound.
f Store radio stations Select tosave a station in the presets.
4 Station lis tS electtohave the station list shown.
ª Search Selecttosear chinthe active menu. You can search for artists, genres or moods, for
ex ample. 352
352
MBUX multimedia system

R
Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is oTen leT idling for long
periods
R Operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air /lter, air /lter, engine oil and oil /lter,
fo rex ample, changed more frequentl y.Check the
tyres more frequently if theve hicle is operated
under increased st ress. Further information can
be obtained at a quali/ed specialist workshop. Batt Batt
er
ery disconnection per
y disconnection per iods
iods The AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 355). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 80 mm.
ATer being triggered, the active bonnet remains in
th era ised position. Limited visibility due tothe
ra ised bonnet cannot be ruled out.
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored immediatel y in aquali/ed specialist
wo rkshop.
If necessar y,adjust your seat position and drive
carefully toaqu ali/ed specialist workshop. If a
safe continued jou rney is not possible, contact a
qu ali/ed specialist workshop. Opening and closing t Opening and closing t
he bonnet
he bonn et &
D
DAN
AN GER
GER Risk of fatal injuries when car ry-
ing out maintenance workduring the
ch arging process
During thech arging process, the high-voltage
on-board electrical system is under high volt-
age. #
Do not per form any main tenance work
during thech arging process. &
W
WARNING
ARNING Risk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and inju ry
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position. 356
356
Maintenance and care

There is a
risk of injury for an yone in the
engine bonnet's range of mo vement. #
Do not open or close the bonnet if there
is a person in the bonnet's range of
mo vement. &
W
W ARNING
ARNING Risk of burns when opening the
bonnet
If yo u open the bonnet in theev ent of an over-
heated engine or /re in the engine compart-
ment, thefo llowing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other
escaping hot operating 0uids. #
Before opening the bonnet, allow the
engine tocool down. #
Intheev ent of a /re in the engine com-
partment, keep the bonnet closed and
call the /re service. &
W
WARNING
ARNING Risk of injury due tomoving
parts
Components in the engine compartment may
continue torun or start unexpectedly even
when the drive system is switched o..
Obser vethefo llowing if you must open the
bonnet: #
Switch o. theve hicle. #
Neverto uch the danger zones sur round-
ing moving components, e.g. thero tation
area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving pa rts. &
W
WARNING
ARNING Risk of injury from touching
components under voltage
The ignition system and the fuel injection sys-
te m operate at high voltage. You could receive
an elect ric shoc k. #
Neverto uch ignition system or fuel injec-
tion system components when theve hi-
cle is switched on. The live components include
thefo llowing, for
ex ample:
R Ignition coils
R Fuel injectors
R Electric lines tothe ignition coils and the fuel
injectors &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. Maintenance and care
357
357

#
Ifth e bonnet can still be liTed slightl y,open
th e bonnet again and close it with a little more
fo rc e until it engages cor rectl y. Engine oil
Engine oil
Chec
Chec
king t
king t he engine oil lev
he engine oil lev el using t
el using the oil dips
he oil dips tick
tick &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. R
R
eq
eq uir
uir ements:
ements:
R The engine has an oil dipstic k.If not, the
engine oil le vel can be checked only with the
on-board computer (/ page 359) .
Depending on the engine, the oil dipstick may be
installed in the engine compartment in di.erent
locations. The
waiting time before checking the oil le vel
when the engine is at normal operating temp era-
ture is /ve minutes. #
Park theve hicle on a le vel sur face. #
Pull oil dipstick 1out and wipe o.. #
Slowly slide oil dipstick 1into the guide tube
to the stop, and pull it out again aTer appr ox-
imately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o lo w:oil le vel is at 3or belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 litre of
engine oil. #
Ifth e oil le vel is too high, drain o. excess
engine oil. Consult a quali/ed specialist work-
shop.
Chec
Chec king t
king t he engine oil lev
he engine oil lev el using t
el using the on-board
he on-board
com
com put
puter
er
R
R eq
eq uir
uir ements:
ements:
R The engine has been warmed up.
R The vehicle is par ked on a le vel sur face.
R The engine is running at idle speed.
R The bonnet is closed.
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to Maintenance and ca
re
359
359

30 minutes with a normal driving style and
even
longer with an active driving style.
On-board computer: 4 Service 5
Engine oil level
One of thefo llowing message s will appear onthe
inst rument displa y:
R Engine oil level Measuring now: measu rement
of the oil le vel is not yet possible. #
Repeat there qu est aTer a maximum of
30 minutes' driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the inst rument dis-
play is green and is between "min" and "max":
th e oil le vel is cor rect.
R Engine oil level Add 1,0 l andthe bar display
fo r indicating the oil le vel on the inst rument
display is orange and is below "min": #
Add 1 l of engine oil.
R Reduce engine oil level andthe bar display for
indicating the oil le vel on the inst rument dis-
play is orange and is abo ve"max": #
Drain o. any excess engine oil that has been
added. Todo so, consult a quali/ed specialist
wo rkshop.
R For engine oil level turn on ignition #
Switch on theve hicle tocheck the engine oil
le ve l.
R Engine oil level System inoperative: The oil
le ve l sensor is defective or not connected. #
Consult a quali/ed specialist workshop.
R Engine oil level System currently unavail. #
Close the bonnet.
T
T op up engine oil
op up engine oil &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. *
N
NOOTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters which
do not cor respond tothe speci/cations
ex plicitly prescribed forth e service inter-
va ls. #
Follow the inst ructions on the service
inter val display forch anging the engine
oil and obser vethe prescribed change
inter vals. #
Do not use additives. 360 360
Maintenance and care

*
N
N O
OTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. %
Depending on driving st yle, theve hicle con-
sumes up to0.8 litre of oil per 1000 km. The
oil consum ption may be higher than this when
th eve hicle is new or if you frequently drive at
high engine speeds. #
Turn cap 1anti-clockwise and remo veit. #
Top up the engine oil. #
Replace cap 1and turn it clockwise until it
engages. #
Check the oil le vel again (/ page 359). Chec
Chec
king t
king t he coolant lev
he coolant lev el
el &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of scalding from hot cool-
ant
If yo u open the cap, you could be scalded. #
Let the mo tor cool down before opening
th e cap. #
When opening the cap, wear pr otective
glo ves and saf ety glasses. #
Open the cap slo wlytorelease pressure. Maintenance and care
361
361

#
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display on the
inst rument displa y.
The coolant temp erature must be below 70°C. #
Slowly turn cap 1anti-clockwise torelease
ove rpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. The coolant le
vel is cor rect in thefo llowing cases:
R Ifth e engine is cold, the coolant is up to
mar ker bar 2.
R Ifth e engine is warm,th e coolant is up to
1.5 cm overth e mar ker bar 2. #
If necessar y,re/ll with coolant that has been
appr ovedfo r Mercedes-Benz.
% Further information on coolant (/ page 423) T
T
opping up t
opping up t he windscr
he windscreen w
een washer syst
asher syst em
em &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING ‑ Risk of /re and injury due to
windscreen washer concent rate
Wi ndsc reen washer concent rate is highly 0am-
mable. It could ignite if it comes into contact
with hot engine component parts or the
ex haust system. #
Make sure that no windscreen washer
concent rate spills out next tothe /ller
opening. 362 362
Maintenance and care

#
Remo vecap 1bytheta b. #
Top up thewa sher 0uid.
% Further information about the windscreen
wa sher 0uid (/ page 424) K
K
eeping t
eeping t he air/w
he air/w at
ater duct fr
er duct fr ee
ee #
Keep the area between the bonnet and the
windscreen free of deposits, e.g. ice, snow or
lea ves. Cleaning and care Cleaning and care
Inf
Inf
or
ormation on w
mation on w ashing t
ashing the v
he vehicle in a car w
ehicle in a car w ash
ash &
W
WARNING
ARNING Risk of an accident due to
re duced braking po wer aTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer theve hicle has been washed, brake
carefully while paying attention tothe
tra1c conditions until braking po wer has
been fully restored. *
N
NOOTE
TE Dama gefrom au tomatic braking If one of
thefo llowing functions is activated,
th eve hicle brakes automatically in cer tain sit-
uations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
During towing. #
In a car wash. *
N
NOOTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. Main
tenance and ca re
363
363

#
Ensure there is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation and heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R For car washes with a con veyor system: -
Neutral iis engaged.
- Ifyo uwo uld like tolea vetheve hicle while
it is being washed, make sure theke y is
located in theve hicle. The park position
j isotherwise automatically engaged.
% If, aTer the car wash, youre mo vethewax
from the windscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise. Inf
Inf
or
ormation on using a high-pr
mation on using a high-pr essur
essure cleaner
e cleaner &
W
WARNING
ARNING Risk of an accident when using
high-pressure cleaners with round-spr ay
nozzles
The water jet can cause extern ally invisible
damage.
Components damaged in this wa y may un ex-
pectedly fail. #
Do not use a high-pressure cleaner with
round-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V
V ehicles wit ehicles with decor h decorativ
ative f
e f oil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's opera-
to r manual.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts such as
tyres, gaps, electrical component parts, bat-
te ries, illuminants and louvres. 364 364
Maintenance and care