MERCEDES-BENZ E-CLASS SALOON 2009 Owners Manual

X
Grasp release wheel ;with your hand
such that the thumb is in the thumb rest
and turn it anti-clockwise.
The ball coupling unlocks and lowers. Indi-
cator lamp :flashes. X
Press the ball coupling in the direction of
the arrow until it engages behind the
bumper.
Indicator lamp :goes out and the mes-
sage in the multi-function display disap-
pears. Trailer power supply
When it leaves the factory, your vehicle's
trailer socket outlet is equipped with a per-
manent power supply and a power supply that
is switched on via the ignition lock.
The permanent power supply is supplied via
trailer socket pin 9.
The power supply that is switched on via the
ignition lock is supplied via trailer socket
pin 10.
! You can connect consumers with a power
rating of up to 240 W to the permanent
power supply and up to 180 W to the power
supply that is switched on via the ignition
lock.
You must not charge a trailer battery using
the power supply.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest. You can obtain further information about
installing the trailer electrics from a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.
X
To switch the connected power supply
on or off: turn the key in the ignition lock
to position 2or 0, respectively. Bulb failure indicator for LEDs
i If LED lamps are fitted in the trailer, an
error message may appear in the multi-
function display – even if there is no fault –
if the corresponding LED chain's current
draw drops below 50 milliamperes (mA).
To ensure reliable operation of the bulb failure
indicator, a minimum current of 50 mA must
be guaranteed by the manufacturer of each
LED chain in the trailer lighting. Trailer with 7-pin connector
If your trailer has a 7-pin connector, you can
connect it to the 13-pin socket on the ball
coupling using an adapter or, if necessary, an
adapter cable. Both of these can be obtained
at a qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre.
Fitting the adapter 238
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X
Open the socket cover.
X Insert connector with lug :into
groove ;on the socket and turn the con-
nector clockwise to the stop.
X Make the cover engage.
X If you are using an adapter cable, secure
the cable to the trailer with cable ties.
! Make sure that there is sufficient cable
play so that the cable cannot become
detached when cornering. Service
ASSYST PLUS service interval display
The ASSYST PLUS service interval display
informs you of the next service due date.
The service due date is shown in the multi-
function display, for example:
Next service A in .. days
Next service A in ... km
Service A due
The letter indicates which service is due. A
stands for a minor service and Bfor a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed. If you report this displayed
information to a qualified specialist work-
shop, for example a Mercedes-Benz Service
Centre, they can inform you of the costs the
service will incur.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted. Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
before disconnecting the battery.
or
X Subtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding a service message X
Press %ora on the steering wheel.
Service overdue A display message is shown in the multi-func-
tion display, for example:
Service A overdue by ... days
Service A overdue by .. km
i
If you fail to have the service performed
by the specified date, you may be violating
applicable laws. Your warranty may be inva-
lidated and goodwill settlements may be
refused.
Calling up a service due date X
Switch on the ignition.
X Press =or; to select the Service
menu on the steering wheel.
X Press 9or: to select the ASSYST
PLUS submenu and press ato confirm.
The multi-function display shows the
service due date. AdBlue
®
service indicator
i For Blue-TEC vehicles only.
The BlueTEC exhaust gas aftertreatment
must be operated with a reducing agent
(AdBlue ®
) in order for it to function correctly.
AdBlue ®
is topped up as part of maintenance
work. Under normal operating conditions, a
full tank of AdBlue ®
should last until the next
service due date. Service
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Depending on how and where the vehicle is
used, there may be an increase in the
AdBlue ®
consumption, resulting in the next
service due date being brought forward.
The following messages tell you about the
AdBlue ®
supply:
Refill AdBlue at workshop See Own‐
er's Manual
Refill AdBlue at workshop No start
in ... km
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked
and, if necessary, topped up at a qualified
specialist workshop. Before using your vehi-
cle for an extended period in countries out-
side Europe, contact a qualified specialist
workshop.
! Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Damage or consequential damage is not
covered by the Mercedes-Benz implied
warranty.
You can obtain general information about
BlueTEC exhaust gas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre.
Further information about AdBlue ®
(Y page 335). Care
Care and cleaning products
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use only care products and cleaning agents
recommended and approved by Mercedes-
Benz. !
For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
and do not scrub.
Do not touch the surfaces and protective
films with hard objects, e.g. rings or ice
scrapers. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging, cleaning cloths
and polishing wads in an environmentally
responsible manner.
! Do not park the vehicle for a long period
of time directly after cleaning, especially if
the wheels have just been cleaned with a
wheel cleaner. Wheel cleaners could cause
rapid corrosion of the brake discs and
brake pads/linings. After cleaning, park
the vehicle when it is at normal operating
temperature. Exterior care
Automatic car wash G
Risk of accident
The vehicle is braked when the HOLD function
or Distronic Plus* is activated. Therefore,
deactivate the HOLD function and Distronic
Plus before the vehicle is washed in an auto-
matic car wash. G
Risk of accident
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, until the brakes are dry, drive with
particular care after the vehicle is washed.
You can wash the vehicle in an automatic car
wash from the beginning. 240
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If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. There is otherwise a risk of dam-
age to the exterior mirrors.
! When washing your vehicle in a tow-
through car wash, make sure that the auto-
matic transmission* is in position N. The
vehicle could otherwise be damaged.
R Vehicles with DIRECT SELECT lever and
key:
Do not remove the key from the ignition
lock. Do not open the driver's or front-
passenger door when the engine is
switched off, as this automatically shifts
the automatic transmission to park posi-
tion Pand locks the wheels, unless you
have previously shifted the automatic
transmission to N.
R Vehicles with DIRECT SELECT lever and
KEYLESS GO*:
Do not open the driver's or front-
passenger door when the engine is
switched off, as this shifts the automatic
transmission to park position Pand locks
the wheels.
! Make sure that the side windows are
closed completely, that the blower for the
ventilation/heating is switched off and that
the windscreen wiper switch is in position
0. The rain/light sensor could otherwise be
activated and thereby cause unintentional
wiping. This could result in damage to the
vehicle.
After using an automatic car wash, wipe off
wax and drying agents from the windscreen
and the wiper blades. This will prevent smears
and reduce wiping noises caused by residue
on the windscreen. High-pressure cleaners G
Risk of accident
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Observe the instructions issued by the
equipment manufacturer concerning the
distance to be maintained between the
nozzle of the high-pressure cleaner and the
vehicle (at least 30 cm).
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door joint
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to failures or leaks.
Care and treatment of matt paint-
work* Your vehicle has a clear matt finish. For this
reason, you should make sure that you
adhere to the following instructions to avoid
damage to paintwork due to improper treat-
ment.
!
Under no circumstances should you pol-
ish the vehicle. Polishing will make the
paintwork shine.
! When caring for your paintwork, do not
use paint cleaner, grinding or polishing Care
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products, or gloss preservers such as wax.
These products are only suitable for high-
gloss finishes. Using them on a vehicle with
a matt finish results in serious damage to
the surface (gleaming, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
i From the range of available Mercedes-
Benz care products, use only the insect
remover and the car shampoo.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop immediately, e.g. a
Mercedes-Benz Service Centre.
X Remove the following types of dirt immedi-
ately, whilst avoiding rubbing too hard.
Soak:
R insect remains with insect remover
R bird droppings with water
and rinse off the treated surface after-
wards.
Remove:
R tree resin, oils, fuels and greases by rub-
bing gently with a cloth soaked in petro-
leum ether or lighter fluid.
R tar stain with tar remover
R wax with silicone remover
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. Otherwise, you could
damage the paintwork. Cleaning the wheels !
Do not use acidic wheel cleaners to
remove brake dust. This could damage
wheel bolts and brake components.
Cleaning the windows X
Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
product approved and recommended by
Mercedes-Benz.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from draining away
leading to corrosion damage.
Cleaning the wiper blades G
Risk of injury
Before cleaning the windscreen or wiper
blades, turn the key to position 0in the igni-
tion lock or press the Start/Stop button* until
all indicator lamps have gone out in the instru-
ment cluster. The windscreen wipers could
otherwise move and cause injury.
! Do not clean the wiper blades too often
and do not rub them too hard, as this will
result in damage to the graphite coating.
This could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully with a
damp cloth.
X Fold the wiper arms back again before
switching on the ignition.
Cleaning the headlamps X
Clean the plastic lenses of the headlamps
with a wet sponge and windscreen washer
fluid or cleaning cloths. 242
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!
Only use washer fluid or cleaning cloths
suitable for plastic lenses. Unsuitable
washer fluid or cleaning cloths could
scratch or damage the plastic lenses of the
headlamps.
Cleaning the sensors* Saloon (example)
X
Clean sensors :for the driving systems
with water, car shampoo and a soft cloth.
! If you clean the sensors using a high-pres-
sure cleaner or steam cleaner, observe the
manufacturer's information on maintaining
the correct distance between the vehicle
and the high-pressure cleaner.
Cleaning the reversing camera* Saloon (example) X
Use clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. Reg-
ular care of the exhaust tail pipes will ensure
that their original shine is restored.
!
Do not clean the exhaust tail pipes with
alkaline-based cleaning agents such as
wheel cleaner.
X Clean the exhaust tail pipes with a chrome
care product approved by Mercedes-Benz.
Trailer coupling* The ball coupling must be cleaned if it
becomes dirty or corroded.
X
Remove any rust using a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. Saloon (example)
X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer coupling is
working properly. Care
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!
Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer coupling can also be performed by
any Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the steering wheel boss and
dashboard G
Risk of injury
Do not use cleaning agents and cockpit care
spray containing solvents to clean the dash-
board and the steering wheel boss. If cleaning
agents containing solvents are used the sur-
faces become porous, then if an airbag is
deployed the disintegrating plastic parts may
cause serious injury.
X Wipe the dashboard and steering wheel
boss with a damp, lint-free cloth (e.g. a
microfibre cloth) and cleaning agent.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the COMAND display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing: R
alcohol-based solvents or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not exert pressure when cleaning the dis-
play surface as this may lead to irreversible
damage.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara ®
covers, as these are too aggres-
sive and, if used often, may damage the
cover.
! Clean:
R genuine leather covers with a damp
cloth, then wipe the covers down with a
dry cloth. Make sure that the leather
does not become soaked. For leather
care, use a leather care agent recom-
mended by Mercedes-Benz. You can
obtain information about this from any
Mercedes-Benz Service Centre.
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid).
R cloth covers with a microfibre cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R Alcantara ®
covers with a damp cloth.
Make sure you wipe entire seat sections
to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the quality (both appearance
and comfort) of the covers is retained over
time. 244
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Cleaning Night View Assist Plus*
!
Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. X
Fold down the camera cover by recess :.X
Use a soft cloth to clean the windscreen in
front of camera ;.
! If you are using a glass cleaner, do not
spray it onto the lens of the Night View
Assist camera. Cleaning the plastic trim !
Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Ensure that cosmetics, insect repellent
and suntan lotion do not come into contact
with the vehicle's trim. This will protect the
vehicle's high-quality trim and help retain
its overall appearance.
X Wipe the plastic trim with a damp, lint-free
cloth (e.g. a microfibre cloth).
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the wooden trim* and trim
strips X
Wipe the wooden trim and trim strips with
a damp, lint-free cloth (e.g. a microfibre
cloth).
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz. Care
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Where will I find...?
...........................248
Display messages ............................. 251
Troubleshooting ................................ 278
Locking/unlocking in an emer-
gency ................................................. 299
Resetting the active bonnet
(pedestrian protection) after trig-
gering ................................................. 302
Resetting triggered NECK-PRO
head restraints .................................. 303
Replacing batteries (key and
remote control) ................................. 303
Changing bulbs ................................. 304
Replacing the wiper blades ..............308
Flat tyre ............................................. 309
Battery ............................................... 319
Jump-starting .................................... 323
Towing and tow-starting ..................324
Fuses .................................................. 327 247Practical advice
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