maintenance MERCEDES-BENZ E-CLASS SALOON 2009 Owners Manual

ASSYST PLUS service interval dis-
play ..................................................... 239
Calling up the date (on-board
computer) ...................................... 239
Display message ............................ 239
ATA (anti-theft alarm system) ............65
Switching off the alarm ....................66
ATTENTION ASSIST ...........................163
Activating/deactivating (on-
board computer) ............................ 130
Display message ............................ 265
AUTO lights
Display message ............................ 271
Automatic car wash ..........................240
Automatic engine start With ECO Start/Stop function .......109
Automatic engine switch-off
Using the ECO Start/Stop func-
tion ................................................ 108
Automatic lane recognition system
see Lane Keeping Assist ................130
Automatic transmission
Changing gear yoursel f.................. 112
Display message ............................ 253
Driving tips .................................... 114
Emergency running mode ..............293
Kickdown ....................................... 114
Malfunction ................................... .293
One-touch gearshifting ..................112
Program selector button ................113
Releasing the parking lock man-
ually ............................................... 301
Selector lever positions .................111
Shift ranges ................................... 113
Trailer towing ................................. 114
Auxiliary heating ............................... 181
Display message ............................ 276
Notes ............................................. 181
Remote control .............................. 182
Setting (on-board computer) .......... 135
Auxiliary ventilation ..........................181 B
Backrest Display message ............................ 277
Bag hook ............................................ 200Ball coupling
Folding in ....................................... 237
Folding out ..................................... 234
BAS (Brake Assist) ............................... 59
BAS PLUS (Brake Assist System
Plus*) .................................................... 59
Battery Changing (auxiliary heating
remote control) .............................. 304
Changing (key )............................... 304
Charging ........................................ 322
Checking (key) ............................... 304
Check lamp (key )........................... 304
Disconnecting ................................ 321
Display message ...........253, 265, 274
Fitting the battery ..........................323
Jump-starting ................................. 323
Maintenance (vehicle) .................... 319
Reconnecting ................................. 323
Removing/fitting ........................... 322
Vehicle battery .............................. 319
Belt force limiters
Activation ......................................... 37
Belt height adjustment .......................91
Belt tensioners Activation ......................................... 37
Belt warning ......................................... 91
Blind Spot Assist ............................... 167
Activating/deactivating (on-
board computer) ............................ 130
Display message ............................ 261
Indicator lamp ................................ 280
Trailer towing ................................. 169
Warning lamp ................................. 280
BlueTEC
AdBlue ®
......................................... 335
Bonnet
Active bonnet (pedestrian protec-
tion) ............................................... 219
Bonnet catch ................................. 220
Display message ............................ 263
Opening/closing ........................... 219
Resetting the active bonnet
(pedestrian protection) after
being triggered .............................. 302
Bonnet release lever
Release leve r................................. 220 Index
5 212_AKB; 2; 4, en-GB
mkalafa,
Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 5Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:15:26; WK

Loss
............................................... 297
Malfunction ................................... .296
Modifying the programming .............71
KEYLESS GO
Button .............................................. 75
Changing the battery .....................304
Checking the battery .....................304
Convenience closing ......................103
Display message ............................ 274
Locking ............................................ 70
Malfunction ................................... .296
Starting the engine ........................105
Unlocking ......................................... 70
Key positions
Key .................................................. 75
KEYLESS GO .................................... 75
Kickdown ........................... 114, 116, 117 L
Lamps see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist .....................167
Lane Keeping Assist .......................... 169
Activating/deactivating (on-
board computer) ............................ 130
Display message ............................ 258
Lane package ..................................... 167
Lashing eyelets ................................. 197
Licence plate lighting Display message ............................ 272
Lighting
see Lights
Lights
Active light function .........................97
Automatic headlamp mode ..............94
Combination switch .........................93
Cornering light function ...................97
Daytime driving lights ......................94
Dipped-beam headlamps .................94
Display message ............................ 273
Foglamps ................................... 94, 98
Hazard warning lamps .....................96
Headlamp flasher ............................. 94
Headlamp range .............................. 98
Light switch ..................................... 93
Main-beam headlamps ..................... 95 Motorway mode
............................... 98
Rear foglamp ................................... 95
Switching surround lighting on/
off (on-board computer) ................. 134
Switching the daytime driving
lights on/off (on-board computer) .132
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 134
Switching the Intelligent Light
System on/off (on-board com-
puter) ............................................. 133
Turn signals ..................................... 96
LIM indicator lamp
Cruise control ................................ 138
Distronic Plus ................................ 141
Variable Speedtronic .....................149
Loading guidelines ............................187
Loading sill protector ........................ 205
Locking Automatic ........................................ 72
Emergency locking ........................299
From the inside (central locking
button) ............................................. 71
Luggage compartment enlarge-
ment ................................................... 196
Luggage compartment floor stowage well, unde r....................... 204
Luggage cover ................................... 198
Luggage holder (EASY-PACK load-
securing kit) ....................................... 203
Luggage net Front-passenger footwell ...............193
Lumbar support ................................... 78
4-way ............................................... 78
Luxury head restraint .........................81 M
Main-beam headlamps Adaptive Highbeam Assist .............133
Display message .................... 253, 272
Maintenance
Battery ........................................... 319
Manual drive program ..............115, 116
Manual transmission ........................110
Massage function (PULSE) .................81 Index
11 212_AKB; 2; 4, en-GB
mkalafa,
Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 11Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:15:27; WK

Protection of the environment
H
Environmental note
Daimler's declared policy is one of integrated
environmental protection.
The objectives are for the natural resources
which form the basis of our existence on this
planet to be used sparingly and in a manner
which takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors.
You should bear the following in mind:
Operating conditions
R avoid short trips as these increase fuel con-
sumption.
R make sure that the tyre pressures are
always correct.
R do not carry any unnecessary weight.
R keep an eye on the vehicle's fuel consump-
tion.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have maintenance work carried out
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Personal driving style
R
do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine with the vehicle
stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration.
R change gear in good time and use each gear
only up to 2
/ 3of its maximum engine speed.
R switch off the engine in stationary traffic. Returning used vehicles
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally-responsible manner, in accordance
with the European Union (EU) End of Life
Vehicles Directive.
The End of Life Vehicles Directive applies to
vehicles of up to 3.5 t gross vehicle weight, in
accordance with national regulations. For
several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and re-use.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally-responsible man-
ner. The options for recycling vehicles and
parts are constantly being developed and
improved. This means that your Mercedes-
Benz will also continue to meet even the
increased recycling quotas in the future in
good time. You can obtain further information
from your national Mercedes-Benz homepage
or your national hotline number. Introduction
19212_AKB; 2; 4, en-GB
mkalafa,
Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 19 ZDateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:15:27; WK

Operating safety
Safety notes
G
Risk of accident and injury
Always have work on the vehicle carried out
by a qualified specialist workshop. In particu-
lar, work relevant to safety or on safety-rela-
ted systems as well as maintenance work
must be carried out at a qualified specialist
workshop. The workshop must have the nec-
essary specialist knowledge and tools to carry
out the work required. Mercedes-Benz rec-
ommends that you use a Mercedes-Benz
Service Centre for this purpose. G
Risk of accident and injury
Some safety systems only function when the
engine is running. Therefore, do not switch off
the engine when driving. Otherwise, the
safety systems in your vehicle may no longer
function correctly and thereby not provide
you or others with the intended degree of pro-
tection. This also increases the danger of your
losing control of your vehicle and thereby the
risk of causing an accident. G
Risk of accident and injury
Work carried out incorrectly, or alterations
made to the vehicle, e.g. re-routing of cables
under coverings, could cause the safety sys-
tems of your vehicle to stop working properly.
The safety systems would thus no longer pro-
tect you and other persons as intended. In
addition, there is a risk that you may lose con-
trol of your vehicle and thus cause an acci-
dent.
All work and alterations to the vehicle, e.g.
installations or modifications, should there-
fore be carried out at a qualified specialist
workshop. G
Risk of accident
If you drive over obstacles at high speed or if
the vehicle bottoms out in rough terrain, it
could cause heavy impacts to the vehicle
underbody, tyres or wheels. This could cause your vehicle to be damaged, which in turn
might lead to an accident. This also applies to
vehicles which are equipped with underbody
protection.
You should therefore drive over obstacles
slowly and prevent the vehicle from bottom-
ing out when driving off-road. If necessary,
have your vehicle inspected at a qualified spe-
cialist workshop. G
Risk of accident
If work on electronic equipment and its soft-
ware is carried out incorrectly, this equipment
could stop functioning. The electronic sys-
tems are networked via interfaces. Tampering
with these electronic systems could cause
malfunctions in systems which have not been
modified. Such malfunctions can seriously
jeopardise the vehicle's operating safety and
your own safety as well.
Therefore, have all work on and modifications
to electronic components carried out at a
qualified workshop. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles to improve their quality or safety.
If you did not purchase your vehicle from an
authorised specialist dealer and your vehicle
has never been inspected at a Mercedes-
Benz Service Centre, it is possible that your
vehicle is not registered in your name with
Mercedes-Benz. Mercedes-Benz can only
inform you about vehicle checks if it has your
registration data.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. 20
Introduction 212_AKB; 2; 4, en-GB
mkalafa, Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 20Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:15:28; WK

Occupant safety
Notes on occupant safety
Seat belts, together with belt tensioners, belt
force limiters and airbags, are complemen-
tary, coordinated restraint systems. They
reduce the risk of injury in specific, pre-
defined types of accident situations and
thereby increase occupant safety. However,
seat belts and airbags generally do not pro-
tect against objects penetrating the vehicle
from the outside.
To ensure that the restraint systems can
deliver their full potential protection, make
sure that:
R the seat and head restraint are adjusted
properly (Y page 76).
R the seat belt has been fastened properly
(Y page 89).
R the airbags can inflate properly if they are
deployed (Y page 39).
R the steering wheel is adjusted properly
(Y page 84).
R the restraint systems have not been modi-
fied.
i An airbag increases the protection of
vehicle occupants wearing a seat belt.
However, airbags are only an additional
restraint system which complements, but
does not replace, the seat belt. All vehicle
occupants must wear their seat belt cor-
rectly at all times, even if the vehicle is
equipped with airbags. This is because – on
the one hand – airbags are not deployed in
all types of accident, as in some situations
airbag deployment would not increase the
protection afforded to vehicle occupants,
provided they are wearing their seat belt
correctly. On the other hand, airbag deploy-
ment only provides increased protection if
the seat belt is worn correctly because: R
the seat belt helps to keep the vehicle
occupant in the best position in relation
to the airbag.
R for example, in a head-on collision, the
seat belt can more adequately prevent
the occupant from being propelled
towards the point of the impact, and is
thus better suited to prevent injury.
Therefore, in accident situations where an
airbag is deployed, it only provides protec-
tion in addition to the seat belt if the seat
belt is being worn correctly. G
Risk of accident and injury
Always have maintenance work carried out at
a qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop. If this work is
not carried out correctly, the operating safety
of your vehicle may be affected. There is a risk
of an accident and injury. G
Risk of injury
The restraint system may not work as inten-
ded if the following components have been
modified or work on these components has
not been performed correctly:
R restraint system, consisting of the seat
belts and anchorages, belt tensioners, belt
force limiters, airbags
R wiring
R networked electronic systems
Airbags or belt tensioners could then fail, e.g.
in the event of an accident in which the decel-
eration force would normally be high enough
to trigger the systems, or they could be trig-
gered unintentionally. Never carry out any
modifications on the restraint systems. 36
Occupant safetySafety
212_AKB; 2; 4, en-GB
mkalafa,
Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 36
Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:15:36; WK

X
Open the socket cover.
X Insert connector with lug :into
groove ;on the socket and turn the con-
nector clockwise to the stop.
X Make the cover engage.
X If you are using an adapter cable, secure
the cable to the trailer with cable ties.
! Make sure that there is sufficient cable
play so that the cable cannot become
detached when cornering. Service
ASSYST PLUS service interval display
The ASSYST PLUS service interval display
informs you of the next service due date.
The service due date is shown in the multi-
function display, for example:
Next service A in .. days
Next service A in ... km
Service A due
The letter indicates which service is due. A
stands for a minor service and Bfor a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed. If you report this displayed
information to a qualified specialist work-
shop, for example a Mercedes-Benz Service
Centre, they can inform you of the costs the
service will incur.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted. Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
before disconnecting the battery.
or
X Subtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding a service message X
Press %ora on the steering wheel.
Service overdue A display message is shown in the multi-func-
tion display, for example:
Service A overdue by ... days
Service A overdue by .. km
i
If you fail to have the service performed
by the specified date, you may be violating
applicable laws. Your warranty may be inva-
lidated and goodwill settlements may be
refused.
Calling up a service due date X
Switch on the ignition.
X Press =or; to select the Service
menu on the steering wheel.
X Press 9or: to select the ASSYST
PLUS submenu and press ato confirm.
The multi-function display shows the
service due date. AdBlue
®
service indicator
i For Blue-TEC vehicles only.
The BlueTEC exhaust gas aftertreatment
must be operated with a reducing agent
(AdBlue ®
) in order for it to function correctly.
AdBlue ®
is topped up as part of maintenance
work. Under normal operating conditions, a
full tank of AdBlue ®
should last until the next
service due date. Service
239Operation
212_AKB; 2; 4, en-GB
mkalafa, Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 239 Z
Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:17:01; WK

!
Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer coupling can also be performed by
any Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the steering wheel boss and
dashboard G
Risk of injury
Do not use cleaning agents and cockpit care
spray containing solvents to clean the dash-
board and the steering wheel boss. If cleaning
agents containing solvents are used the sur-
faces become porous, then if an airbag is
deployed the disintegrating plastic parts may
cause serious injury.
X Wipe the dashboard and steering wheel
boss with a damp, lint-free cloth (e.g. a
microfibre cloth) and cleaning agent.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the COMAND display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing: R
alcohol-based solvents or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not exert pressure when cleaning the dis-
play surface as this may lead to irreversible
damage.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara ®
covers, as these are too aggres-
sive and, if used often, may damage the
cover.
! Clean:
R genuine leather covers with a damp
cloth, then wipe the covers down with a
dry cloth. Make sure that the leather
does not become soaked. For leather
care, use a leather care agent recom-
mended by Mercedes-Benz. You can
obtain information about this from any
Mercedes-Benz Service Centre.
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid).
R cloth covers with a microfibre cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R Alcantara ®
covers with a damp cloth.
Make sure you wipe entire seat sections
to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the quality (both appearance
and comfort) of the covers is retained over
time. 244
CareOperation
212_AKB; 2; 4, en-GB
mkalafa,
Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 244
Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:17:02; WK

outside temperature, warning and indicator
lamps, display messages or the failure of sys-
tems. The vehicle’s handling characteristics
may be affected. Adapt your driving style and
speed accordingly.
Immediately consult a qualified specialist
workshop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for
this purpose. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist workshop.
When you stop and park the vehicle, please
observe the instructions provided for HOLD
(Y page 151)and parking (Y page 107).
Calling up display messages The on-board computer saves certain display
messages, which you can call up.
X Press =or; on the steering wheel
to select the Servicemenu.
If there are display messages, the multi-
function display shows, e.g. 2 messages.
X Using 9or: select the entry, e.g.
2 messages. X
Confirm with a.
X Using :or9 scroll through the dis-
play messages.
Hiding display messages You cannot hide display messages of the
highest priority. The multi-function display
shows these messages continuously until
their causes have been remedied.
Use the buttons on the multi-function steer-
ing wheel.
X
Use the aor% button on the steer-
ing wheel to hide the display message.
The following tables contain all the display
messages. Text messages
G
Risk of accident and injury
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. This could cause you to lose control of the vehicle and cause an accident. The safety
systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified spe-
cialist workshop must have the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to safety or on safety-related systems must be carried out
at a qualified specialist workshop. 252
Display messagesPractical advice
212_AKB; 2; 4, en-GB
mkalafa,
Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 252
Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:17:07; WK

Symbol messages
G
Risk of accident and injury
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. This could cause you to lose control of the vehicle and cause an accident. The safety
systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified spe-
cialist workshop must have the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to safety or on safety-related systems must be carried out
at a qualified specialist workshop. Display messages
Possible causes/consequences and
X
X Solutions 7 If the symbol appears in the multi-function display, a seat belt
tongue has been clipped into a rear seat belt buckle.
Further information on the status indicator for the rear seat
belts (Y
page 91) a G
Risk of injury
If the symbol appears in the multi-function display, a seat belt
tongue has not been clipped into a rear seat belt buckle.
X If necessary, ask occupants in the rear to fasten their seat
belts.
Further information on the status indicator for the rear seat
belts (Y page 91) N Saloon: the boot lid is open.
X
Close the boot lid. A Estate: the tailgate is open.
X
Close the tailgate. M
or
? G
Risk of accident
The bonnet is open. A warning tone also sounds.
X Stop immediately, paying attention to road and traffic con-
ditions.
X Close the bonnet.
If the active bonnet (pedestrian protection) is triggered:
X Reset the bonnet (Y page 302).
X Close the bonnet. ; At least one door is open. A warning tone also sounds.
X
Close the doors. Display messages
263Practical advice
212_AKB; 2; 4, en-GB
mkalafa, Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 263 Z
Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:17:09; WK

Display messages
Possible causes/consequences and
X
X Solutions 6 Rear
centre
malfunc‐
tion Con‐
sult work‐
shop
G
Risk of injury
SRS has malfunctioned at the rear centre*. The 6warning
lamp also lights up in the instrument cluster.
X Visit a qualified specialist workshop. 6 Left
windowbag
malfunc‐
tion Con‐
sult work‐
shop
or
Right
windowbag
malfunc‐
tion Con‐
sult work‐
shop
G
Risk of injury
There is a malfunction in the left-hand or right-hand window-
bag. The 6warning lamp also lights up in the instrument
cluster.
X Visit a qualified specialist workshop. C There is only a small amount of fuel in the fuel tank.
X
Refuel at the nearest filling station. 8 Reserve
fuel level The fuel level has fallen below the reserve range. The opera-
tion of the auxiliary heating* can no longer be guaranteed.
X
Refuel at the nearest filling station. ¥ Top up
washer
fluid The washer fluid level in the washer fluid reservoir has drop-
ped below the minimum.
X
Top up the windscreen washer fluid (Y page 222).Troubleshooting
Points to remember
G
Risk of accident and injury
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. This could cause you to lose control of the vehicle and cause an accident. The safety
systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified spe-
cialist workshop must have the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that you use a Mercedes-Benz Service Centre for this
purpose. In particular, work relevant to safety or on safety-related systems must be carried out
at a qualified specialist workshop. 278
TroubleshootingPractical advice
* optional
212_AKB; 2; 4, en-GB
mkalafa,
Version: 2.11.8.1 2009-05-05T14:17:16+02:00 - Seite 278
Dateiname: 6515346702_buchblock.pdf; erzeugt am 07. May 2009 14:17:11; WK