check engine MERCEDES-BENZ E-CLASS SALOON 2015 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: E-CLASS SALOON, Model: MERCEDES-BENZ E-CLASS SALOON 2015Pages: 497, PDF Size: 16.23 MB
Page 314 of 497

Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top Top
up
upcoolant
coolant See
See
Owner' sManual
Owner' sManual The coolant leve
listoolow.
! Avoid making lon
gjou rneys with to olittle coolant in th eengine
cooling system. The engin ewill otherwise be damaged.
X Top up th ecoolant ,observing th ewarning note sbefore doin gso
( Y page 382).
X If th ecoolant needs toppin gupmoreo ften than usual, have the
engin ecoolant system checked at aqualifie dspecialist work-
shop. ? The fan motor is faulty.
X If th ecoolant temperatur eisbelow 12 0†,you can continue
driving to th eneares tqualifie dspecialist workshop.
X Avoid putting th eengineu nde rheav yload as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
Coolan
tStopv ehi‐
Coolan tStopv ehi‐
cle Switch engine cle Switch engine
off off The coolant is to
ohot.
Aw arning tone also sounds.
G WARNING
Never driv ewith an overheate dengine. Drivin gwhen your engine
is overheate dcan caus esom efluids whic hmay have leaked into
th ee nginec ompartmen ttocatch fire.
In addition ,steam from an overheate denginec an caus eserious
burns, whic hcan occur jus tbyopening th ebonnet.
Ther eisar isk of injury.
X Stop th evehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off th eengine.
X Safeguard th evehicle against rolling away (Y page 205).
X Wait until th eengineh as cooled down.
X Mak esure that th eair supply to th eenginer adiator is not
blocked, e.g .byfrozenslush.
X Do no tstart th eenginea gain until th edisplay message goes out
and th ecoolant temperatur eisbelow 12 0†.The engin emay
otherwise be damaged.
X Pay attentio ntothecoolant temperatur edisplay.
X If th etem peratur eincreases again ,consult aqualifie dspecialist
workshop immediately.
Under normal operatin gcondition sand with th especified coolant
level, th ecoolant temperatur emay rise to 12 0†. Displa
ymessages
311On-boardcomputer and displays Z
Page 316 of 497

Display messages
Possible causes/consequences and
M
MSolutions 4
Check eng
.oil
Check eng .oil
lev .w henn ext
lev .w henn ext
refuelling refuelling The engin
eoil level has dropped to th eminimum level.
Aw arnin gtonea lso sounds.
! Avoid lon
gjou rneys when there is to olittl ec oolan tint hecool-
in gs ystem. Otherwise th eenginew ill be damaged.
X Chec kthe oil level when next refuelling, at th elatest
(Y page 381).
X If necessary, to puptheengin eoil (Y page 381).
X Hav ethe engin echecked ataq ualified specialist workshop if the
engin eoil needs toppin gupmoreo ften than usual.
Information on approve dengineo ils can be obtained from any
qualified specialist workshop or on th eInterne tathttp://
bevo.mercedes-benz.co m.4
Add 1 Add 1
litre
litre engine
engine
oil
oil when
when next
next refu‐
refu‐
elling
elling AMG vehicles: the engine oil level is too low.
!
Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 381).
X If necessary, top up the engine oil (Y page 381).
X Have the engine checked at aqualified specialist workshop if the
engine oil needs topping up more often than usual.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 4
Engine oil level Engine oil level
Stop vehicle Stop vehicle
Switch engine off Switch engine off The engine oil level is too low. There is
arisk of engine damage.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away( Ypage 205).
X Check the engine oil level (Y page 381).
X If necessary, top up the engine oil (Y page 381).8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuelatt he nearest filling station. C There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuelatt he nearest filling station without fail. Display messages
313On-board computer and displays Z
Page 317 of 497

Display messages
Possible causes/consequences and
M
MSolutions ¸
Please Please
replace
replace air
air
filter
filter Vehicles wit
hadiesel engine: th eenginea ir filte risdirty and must
be replaced.
X Consult aqualified specialist workshop. !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles wit
hadiesel engine: there is water in th efuel filter. The
water mus tbedrainedoff.
X Consult aqualified specialist workshop. ¯
Refill AdBlue at Refill AdBlue at
workshop See Own‐ workshop See Own‐
er'
sM anual
er' sM anual The AdBlue
®
level has fallen belo wthe reserv erange. Awarning
tone also sounds.
X Hav eAdBlue ®
refilled as soo naspossibleataq ualified spe-
cialist workshop. ¯
Refill AdBlue at Refill AdBlue at
workshop No start workshop No start
in .. km in .. km The AdBlue
®
level is only sufficien tfor thei nd icate ddistance. A
warnin gtonea lso sounds.
X Hav eAdBlue ®
refilled as soo naspossibleataq ualified spe-
cialist workshop. ¯
Refill AdBlue at Refill AdBlue at
workshop Eng. workshop Eng.
start not possible start not possible The AdBlue
®
tan kise mpty. Awarnin gtonea lso sounds. You can
no longer start th eengine.
X Consult aqualified specialist workshop immediately. ¯
Check AdBlue See Check AdBlue See
Owner'
sManual
Owner' sManual The AdBlue
®
system is malfunctioning. Awarnin gtonea lso
sounds.
X Consult aqualified specialist workshop. ¯
Eng. Eng.
start
start not
notpos‐
pos‐
sible in ..km
sible in ..km The AdBlue
®
system is malfunctioning. Awarnin gtonea lso
sounds.
X Consult aqualified specialist workshop immediately. ¯
Eng. Eng.
start
start not
notpos‐
pos‐
sible
sible The AdBlue
®
system is malfunctioning. Awarnin gtonea lso
sounds. You can no longer start th eengine.
X Consult aqualified specialist workshop immediately. 314
Display
messagesOn-boardcomputer an ddisplays
Page 330 of 497

Display messages
Possible causes/consequences and
M
MSolutions j
Check trailer Check trailer
hitch lock hitch lock The trailer to
whitch is no tcorrectly engaged.
Aw arnin gtonea lso sounds.
G WARNING
If th eball couplin gisnotengaged, th etrailer may come loose.
There is ariskofana ccident.
X Stop th evehicl eimmediately, payin gattention to roa dand traf-
fic conditions, and switch of fthe engine.
X Apply th eparkin gbrake.
X Engage th etrailer coupling's ball couplin gintheendp osition
(Y page 268). &
inoperative Bat‐ inoperative Bat‐
ter
yl ow
ter yl ow th
eo n-bo ardv oltag eistoolow The auxiliar yheatin ghas switched
itself of forcannotbes witched on (Y page 168).
X Drive fo raconsid erable distance.
The battery charges. The auxiliar yheatin gisoperational again as
soo nast heon-boar delectrica lsystem voltag eissufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is to
olittl efue lint hefuel tank. The auxiliar yheatin gcannot
be switched on (Y page 168).
X Refuel at th eneares tfillin gstation. &
inoperative See inoperative See
Owner'
sMan.
Owner' sMan. The auxiliar
yheatin gistemporarily malfunctionin gorfaulty.
X Whe nthe vehicl eisonal evel surfac eand th eengineh as cooled
down ,makeuptof oura ttempts to switch on th eauxiliar yheat-
ing, waitin gseveral minute sbetween eac hattempt
(Y page 168).
X If th eauxiliar yheatin gdoes no tswitch on ,consu ltaq ualified
specialist workshop. Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er' sM anual
er' sM anual The powe
rsteerin gassistanc eisfaulty.
Aw arnin gtonea lso sounds.
G WARNING
You will need to use mor eforce to steer.
There is ariskofana ccident.
X Chec kwhether you are able to apply th eextra forcerequired.
X If you ar eabletos teer safely: carefully drive on to aqualified
specialist workshop.
X If you ar eunable to steer safely: do notdrive on .Contac tthe
neares tqualified specialist workshop. Display
messages
327On-boardcomputer an ddisplays Z
Page 337 of 497

Problem
Possible causes/consequences and
M
MSolutions ÷
The yellowE
SP®
warn-
ing lamp flashes while
the vehicle is in motion. ESP
®
or traction control has intervened because there is arisk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Accelerate more gently while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
In rare cases (Y page 84) it may be best to deactivate ESP ®
.
Observe the important safety notes on ESP ®
(Y page 83). å
The yellowE
SP®
OFF
warning lamp is lit while the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is deactivated, ESP ®
is unable to stabilise the vehicle.
Further driving systems or driving safety systems are thus restric- ted, e.g. Active Blind Spot Assist. The system does not perform
braking actions.
There is an increased danger of skidding and risk of an accident.
X Reactivate ESP ®
.
In rare cases (Y page 84) it may be best to deactivate ESP ®
.
Observe the important safety notes on ESP ®
(Y page 83).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at aqualified specialist workshop. M
AMG vehicles only:
The yellowS
PORT han-
dling mode warning
lamp is lit while the
engine is running. SPORT handling mode is activated.
G WARNING
When SPORT handling mode is activated, ESP ®
is unable to sta-
bilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Only switch to SPORT handling mode in accordance with the
condition swritten in the "Activating/deactivating SPORT han-
dling mode" section (Y page 85).334
Warning and indicator lampsint
he instrument clusterOn-board computer and displays
Page 338 of 497

Problem
Possible causes/consequences and
M
MSolutions ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
,B AS ,BAS PLUS with Cross-Traffic Assist ,COLLISION PRE-
VENTION ASSIST PLUS, PRE-SAFE ®
,P RE-SAFE ®
PLUS,
PRE‑SA FE®
Brake, the HOLD function, hill start assist, ESP ®
trailer
stabilisation and the adaptive brake lights are unavailabl edue to a
malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distanc emay thus increase in an emergenc ybraking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult aqualified specialist workshop. 6
The red restraint sys-
tem warning lamp is lit
while the engine is run-
ning.
The restraint system is faulty.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident ,may not be triggered.
This poses an increased risk of injury.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Have the restraint system checked immediately at aqualified
specialist workshop.
Observe the additional information on the restraint system
(Y page 44). Warning and indicator lampsint
he instrument cluster
335On-board computer and displays Z
Page 339 of 497

Engine
Problem
Possible causes/consequences and
M
MSolutions ;
The yellow engin
ediag-
nostics warning lamp
light supw hile the
engin eisrunning. Ther
emay be afault ,for example:
R in th eenginem anagement
R in th efuel injection system
R in th eexhaust system
R in th eignition system (for vehicle swith petrol engines)
R in th efuel system
The emission limit values may be exceeded and th eenginem ay be
runnin ginemergency mode.
X Hav ethe vehicle checked as soon as possible at aqualified
specialist workshop. Vehicle
swithadiese leng ine: th efuel tan khas been run dry
(Y page 204).
X Afte rrefuellin gstart th eenginet hree to four times.
If th eyellow engin ediagnostics warning lamp goes out ,emer-
gency runnin gmode is cancelled. The vehicle need no tbe
checked. 8
The yellow reserv
efuel
warning lamp is on
while th eengineisr un-
ning. The fuel leve
lhas dropped int othe reserv erange.
Operatio noftheauxiliar yheating is deactivate difthefuel level
drops int othe reserv erange.
X Refuel at th eneares tfillin gstation. ?
The red coolant warn-
ing lamp light
supwhile
th ee ngineisr unning
and th ecoolant tem-
perature gauge is at the start of th escale. The temperatur
esensor for th ecoolant temperatur egauge is
faulty.
The coolant temperatur eisnolonger bein gmonitored. Ther eisa
risk of engin edamage if th ecoolant temperatur eistoohigh.
X Stop th evehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off th eengine. Do no tcontinue driving
unde rany circumstances.
X Safeguard th evehicle against rolling away (Y page 205).
X Consult aqualifie dspecialist workshop. 336
Warning and indicator lamps in th
einstrumen tclusterOn-boar dcomputer and displays
Page 340 of 497

Problem
Possible causes/consequences and
M
MSolutions ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct,t
he airflow to the engine radiator may
be blocked or the electric engine radiator fan may be malfunc-
tioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 205).
X Leave the vehicle and keep asafe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 382).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the coolant temperature is
below 120 †. The engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
Awarning tone
also sounds. The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartmen ttocatch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is arisk of injury.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 205).Warning and indicator lampsint
he instrument cluster
337On-board computer and displays Z
Page 341 of 497

Problem
Possible causes/consequences and
M
MSolutions X
Leave the vehicle and keep asafe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 382).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. Driving systems
Problem
Possible causes/consequences and
M MSolutions ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. The distance to the vehicle in front is too small for the speed
selected.
X Increase the distance. ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion. Aw arning tone also
sounds. You are approaching
avehicle, apedestrian or astationary obsta-
cle in your line of travel at too high aspeed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
Observe the additional information on PRE‑ SAFE®
Brake
(Y page 87).
Observe the additional information on the distance warning func-
tion of COLLISION PREVENTION ASSIST PLUS (Y page 80).338
Warning and indicator lampsint
he instrument clusterOn-board computer and displays
Page 382 of 497

i
The active bonnet is only available in cer-
tain countries. It is available for all models,
except for AMG vehicles.
The active bonnet can reduce the risk of injury to pedestrians in certain accident situations.
Raising the active bonnet increases the clear-
ance to hard components, such as the engine. If active bonnet
:has been triggered, it will
be raised at the back by about 50 mm. Lids ;
will then no longer rest on housings =.The
active bonnet is triggered by pyrotechnics.
You can reset atriggered active bonnet your-
self.
Even if the active bonnet has been triggered,
you can still continue driving and have it reset
at aq ualified specialist workshop. If you pull
the bonnet release lever, you must reset the
bonnet before driving on.
Resetting G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is arisk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. X
Open the bonnet (Y page 380).
X With both hands, lift the bonnet up in the
centre A.The bonnet is open wide enough
when both lids of bonnet lifter ;no longer
move.
If you push the lids back, you will notice
resistance.
X Release bonnet :.
X Check whether the lids of bonnet lifter ;
are restin gonhousings =(arrow).
X The lids of bonnet lifter ; ;are resting
on the housings: close bonnet:
(Y page 380).
or
X The lids of bonnet lifter ;
;are not rest-
ing on the housings: first, lift up bon-
net :on left-hand side ?and then on
right-hand side B.Lift up bonnet :until
the respective lid of bonnet lifter ;no lon-
ger moves.
The lids of bonnet lifter ;must rest on
housings =(arrow).
X Close bonnet :(Ypage 380).
If you cannot close bonnet :or if the L
symbol appears in the multifunction display,
repeat the steps.
If the bonnet still does not engage correctly or
the L symbol appears in the multifunction
display ,donot drive any further .Contact a
qualified specialist workshop.
If active bonnet :has been triggered, it will
be raised at the back by about 50 mm. Lids ;
will then no longer rest on housings =.The
active bonnet is triggered by pyrotechnics. Engine compartment
379Maintenance and care Z