engine MERCEDES-BENZ E-CLASS SALOON 2017 Owners Manual

Display messages
Possible causes/consequences and M
MSolutions
Û Please wait Charging high-
voltage battery *T
he 48 V battery is dischar ged. You ha veswitched on the ignition while the12 V battery is being charge d with a
suitable charge r or while ano ther vehicle is pr oviding starting assis tance.
The discha rged 48 V battery is charge d automatically via thevo ltage con verter. Af ter a few minutes, theMotor can
be started again display message is shown on the multifunction displa y. #
Start the engine. #
Drive theve hicle for a while tocharge the12 V battery and the 48 V battery af ter disconnecting thech arger
from theve hicle.
If th eMotor can be started again display message does not appear af ter a few minutes: #
Tryto start the engine again. #
Ifth e engine does not start, consult a qualified specialist workshop.
Cannot start engine See
Owner's Manual *T
hecharge leve l of the 48 V battery is too lo w.You can no lon gerst art the engine. #
Switch off electrical consumers that are not required. #
Connect a suitable charge r appro vedby Mercedes-Benz with suf ficient charge output tothe jump-s tart connec‐
tion point of the12 V battery .
The 48 V battery is charge d via thevo ltage con verter in theve hicle.
Motor can be started again *T
he 48 V battery has been charge d automatically via thevo ltage con verter. #
Start the engine and drive theve hicle for a while tocharge the12 V battery and the 48 V batter y. 41 0
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
# Stop vehicle Leave engine
running *T
he battery charge leve l is too lo w. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Lea vethe engine running. #
Wait until the display message disappears before pulling away.
4 Check eng. oil lev. when
next refuelling *T
he engine oil le vel has dropped tothe minimum le vel.
* NO
TEEngine dama gecaused bydriving with insuf ficient engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Check the engine oil le vel when next refuelling.
To p up the engine oil (→ page311).
No tes on engine oil (→ page373). Displ
aymessa ges and warning/indicator lamps 411

Display messages
Possible causes/consequences and M
MSolutions
4 Engine oil level Stop vehi-
cle Switch engine off *D
isplay message only for cer tain engines:
The engine oil le vel is too lo w.
* NO
TEEngine dama gecaused bydriving with insuf ficient engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Switch off the engine. #
Check the engine oil le vel.
To p up the engine oil (→ page311).
No tes on engine oil (→ page373).
4 Engine oil level Reduce oil
level *D
isplay message only for cer tain engines:
The engine oil le vel is too high.
* NO
TEEngine dama gecaused bydriving with excess engine oil #
Avoid long journe yswith excess engine oil. #
Consult a qualified specialist workshop immediately and ha vethe engine oil siphoned off. 412
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
4 Add 1 litre engine oil when
next refuelling *D
isplay message only for cer tain engines:
The engine oil le vel has dropped tothe minimum le vel.
* NO
TEEngine dama gecaused bydriving with insuf ficient engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Check the engine oil le vel when next refuelling.
To p up the engine oil (→ page311).
No tes on engine oil (→ page373).
4 Engine oil pressure Stop
Switch off engine *D
isplay message only for cer tain engines:
The engine oil pressure is too lo w.
* NO
TEEngine dama gecaused bydriving with insuf ficient engine oil pressure #
Avoid long journe yswith insuf ficient engine oil pressure. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 413

Display messages
Possible causes/consequences and M
MSolutions
5 Engine oil level cannot be
measured *T
he electrical connection tothe oil le vel sensor is inter rupte d or the oil le vel sensor is faulty.
The engine oil le vel has dropped tothe minimum le vel. #
Consult a qualified specialist workshop.
! Clean the fuel filter *
Ve hicles with diesel engines: the fuel filter is dirty or thewate r inthe fuel filter must be drained off. #
Consult a qualified specialist workshop.
¸ Replace air cleaner *
Ve hicles with diesel engines: the engine air filter is dirty and must be replaced. #
Consult a qualified specialist workshop.
8 Reserve fuel level *T
he fuel supply has dropped into there ser verange. #
Refuel. 414
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
? *T
hefan mo tor is defective. #
Avoiding high loads on the engine, drive on tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
Ø
Refill AdBlue See Owner’s
Manual *
The AdBlue ®
leve l has fallen below there ser verange. #
Refill Ad Blue ®
immediately .
Ø Refill AdBlue No start in
XXX km *
The AdBlue ®
leve l is only suf ficient forth e displa yed dis tance. #
Refill Ad Blue ®
immediately .
% The message disappea rsafte r driving at a speed abo ve15 km/h for appro ximately one minu te.
Ø Refill AdBlue Eng. start not
possible *
The AdBlue ®
tank is em pty. Yo u can no lon gerst art the engine. #
Top up at least 4.5 l of AdBlue ®
. #
Switch the ignition on.
Yo u can restart the engine af ter appro ximately one minu te. Displ
aymessa ges and warning/indicator lamps 415

Display messages
Possible causes/consequences and M
MSolutions
Ø Check AdBlue See Owner’s
Manual *
The AdBlue ®
sy stem is malfunctioning. #
Consult a qualified specialist workshop.
Ø Eng. start not possible in
XXX km *
The AdBlue ®
sy stem is malfunctioning. #
Consult a qualified specialist workshop immediatel y.
Ø
Eng. start not possible *
The AdBlue ®
sy stem is malfunctioning. you can no lon gerst art the engine. #
Consult a qualified specialist workshop immediatel y.416
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Tyre(s) overheated Reduce
speed *A
t least one tyre is overheating. &
WARNING Risk of an accident from driving wi thove rheated tyres
Overheated tyres may bur st, particularly at high speeds. #
Reduce speed so that the tyres cool down. #
Reduce speed so that the tyres cool down. Key
Display messages
Possible causes/consequences and M MSolutions
 Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
, Replace key See Owner's
Manual *
Ve hicles with a digital vehicle key:only a few or no authorisations remain forst arting the engine. #
Make sure that the internet connection is not limited bycer tain mobile phone settings. #
Open the Mercedes me connect web app http://www.mercedes.me. and call up the digital vehicle key service. #
Deactivate the service firs t and then activate it again. #
Ifth e display message still appears, con tact the Mercedes-Benz Cus tomer Assis tance Center (C AC). Display messages and
warning/indicator lamps 421

Display messages
Possible causes/consequences and M
MSolutions
 Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery .
Â
Key not detected (white
display message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, start the engine with theke y in thestow age compartment .
 Key not detected (red dis‐
play message) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the engine:
R you can no lon gerst art the engine.
R you cannot centrally lock theve hicle. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Place theke y in thestow age compartment forst arting the engine with theke y . 422
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
j Check trailer hitch lock *T
he trailer hitch is not operational when you are driving with a trailer. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Uncouple the trailer and safeguard it against rolling away. #
Initiate a new swivelling procedure . #
Ifth e ball neck is extended, press and hold the button on the boot lid until the ball neck engages beneath the
bumper. #
When the display message disappears, couple up the trailer and drive on. &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. If
th e display message does not disappear, the trailer hitch is defective and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
The trailer hitch is not operational when theve hicle is at a standstill. 424
Display messages and warning/indicator lamps