tow MERCEDES-BENZ E-CLASS SALOON 2017 Manual Online

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (→ page 335) (→ page 336). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged:
R the engine cann otbe star ted.
R the electric parking brake cann otbe released
or applied. R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj. 336
Breakdown assis tance

%
vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor ted
aw ay( →page 338). A towing vehicle with lift‐
ing equipment is requiredforve hicle trans‐
por tation.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its weight must not exceed the permissible gross
mass of theto wing vehicle. #
Information on the permissible gross weight
of theve hicle can be found on theve hicle
identification plate . #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (→ page 340). #
Attach theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(→ page 75). #
Do not activate the HOLD function. #
Deactivate theto w- aw ay protection
(→ page 93). #
Deactivate Active Brake Assi st (→page 201). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Vehicles with manual transmission: shift
to neutral i. #
Release the electric parking brake. Breakdown assis
tance 337

#
Vehicles with manual transmission:
switch on the ignition, otherwise thesteering
wheel locking may engage. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( → page 336). #
Connect theto w bar totheto wing eyeto
load theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( → page 332). #
Vehicles with manual transmission: shift
to neutral. #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Use the electric parking brake tosecure the
ve hicle and pr event it from rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing. 338
Breakdown assis tance

Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer tow hit ch:ve hicles with
a trailer hitch do not ha veare ar brac ketfo rthe to
wing eye. Fasten theto w bar tothe trailer tow
hitch.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w- starting theve hicle (eme rgency engine
st arting) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission #
Obser vethe no tes on towing away
( → page 336). #
If necessar y,allow the engine and exhaust
sy stem tocool down. #
Switch the ignition on. #
Enga gesecond gear. #
Release the electric parking brake. #
Tow- start theve hicle while the clutch pedal
is fully depressed. #
Slowly release the clutch pedal. #
Immediately shift toneutral if the engine
st arts. #
Pull over and stop theve hicle, in accordance
with the traf fic conditions. #
Remo vetheto w bar. 340
Breakdown assis tance

The tyre pressure loss
warning sy stem does not
re place the need toregularly check the tyre
pressures.
Sy stem limitations
The sy stem may be impaired or may not function
in thefo llowing situations:
R Ifth e tyre pressure is set incor rectly.
R Ifth ere is a sudden pressure loss caused, for
ex ample, byafo re ign object penetrating the
tyre.
R Ifth e pressure loss in se veral tyres decrea‐
ses at the same rate.
The sy stem has a limited or dela yed function:
R When thero ad sur face is poo r,e.g. snow or
gr ave l.
R When driving with snow chains.
R When driving in a very sporty driving style
with high cornering speeds or sudden accel‐
eration.
R When towing a very heavy or lar getraile r.
R When driving with a high load. Be sure
toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (→ page 345)
R Display messages about the tyres
(→ page 417)
Rest arting the ty repressure loss warning
sy stem
Requ irement:
R The recommended tyre pressure is cor rectly
set forth ere spective operating condition on
each of thefo ur wheels (→ page 345).
On-board co mputer:
, Service .
Tyres
The Run Flat Indicator activeRestart with OK
message is shown in the multifunction displa y.
Re start the tyre pressure loss warning sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. #
Press atobegin the new start.
The Tyre pressure now OK? message is
shown in the multifunction displa y. #
Select Yes. #
Press atoconfirm there start.
The Run Flat Indicator restarted message is
shown in the multifunction displa y.
Af teryo u ha vedriven for a few minutes, the
tyre pressu reloss warning sy stem monitors
th e set tyre pressures of all the tyres.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (→ page 345) Wheel
change Note
s on selecting, fitting and replacing
tyres Mercedes
-AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. 352
Wheels and tyres

*
NO
TERisk todriving saf ety from retrea‐
ded tyres Re
treaded tyres are nei ther tested nor rec‐
ommended byMercedes-Benz, since pr evi‐
ous damage cannot alw ays be de tected on
re treaded tyres.
Fo rth is reason driving saf ety cannot be guar‐
anteed. #
Do not use used tyres if you ha veno
information about their pr evious usage. *
NO
TEPossible damage towheels or
tyres when driving over obs tacles Lar
gewheels ha vea lo wer tyre section width.
The lo werth e tyre section width, the greater
is therisk of damage towheels or tyres when
driving over obs tacles. #
Avoid obs tacles or drive pa rticular ly
carefully. *
NO
TEDama getoelectronic component
parts from the use of tyre-fitting tools Ve
hicles with a tyre pressure monitoring
sy stem: electronic component parts are
located in the wheel. Tyre-fitting tools should
not be applied in the area of theva lve.
The tools could damage the electronic com‐
ponent parts. #
Have the tyres changed at a qualified
specialist workshop onl y. *
NO
TEDama getosummer tyres at low
ambient temp eratures Using summer tyres at
very low ambient
te mp eratures can cause crac kstoform,
th ereby damaging the tyres permanentl y. #
Attemp eratures below 7 °C use M+S-
tyres. Ac
cessory pa rts th at are not appr ovedfo ryo ur
ve hicle byMercedes-Benz or are not being used
cor rectly can impair the operating saf ety. Before pu
rchasing and using non-appr oved
accesso ries, visit a qualified specialist workshop
and enquire about:
R Suitability
R Legal stipulations
R Factory recommendations &
WARNING Risk of accident wi thhigh
per form ance tyres
The special tyre tread in combination with
th e optimised tyre compound, means that
th erisk of skidding or hydroplaning on wet
ro ads is inc reased.
In addition, the tyre grip is greatly reduced at
a low outside temp erature and tyre running
te mp erature. #
Switch on the ESP ®
and adapt your
driving style accordingly. #
Use M+S tyres at outside temp eratures
of less than 50 °F. 354
Wheels and tyres

Note
s ontech nical data
Mercedes-AMG vehicles: be sure toobser ve
th e no tes in the Supplement. Otherwise, you
may failto recognise dangers.
The tech nical da tawa s de term ined in accord‐
ance with EU Directives. The data stated on ly
applies tovehicles with standard equipment. Yo u
can obtain fur ther information from a Mercedes-
Benz Service Centre.
Only for ce rtain countries: you can find vehi‐
cle-specific vehicle data in the COC documents
(CERTIFIC ATE OF CONFORMITY). These docu‐
ments are deli vered with your vehicle. On-board electronics
Note
s on tampering with the engine elec‐
tronics *
NO
TEPremature wearthro ugh improper
main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the ve
hicle's operating permit may be in valida‐
te d. #
Alw ays ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios Note
s on installing two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
The elect romagnetic radiation from two-w ay
ra dios can inter fere with the on-board elec‐
tronics if RF transmit ters are manipulated or
re trofitted inco rrectly.
This could jeopardise the operating saf ety of
th eve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u operate two- wayra dios inco rrectly in
th eve hicle, the electromagnetic radiation
could inter fere with the on-board electronics,
e.g.:
R ifth e two-w ayradio is not connec tedto
an exterior aerial
R ifth eex terior aerial is not cor rectly
mounted or is not of low reflection
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior aerial
fi tted at a qualified specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior aerial. 364
Tech nical da ta

We
ights and loads Please no
tethat forth e specified vehicle data:
R items of optional equipment increase the
unladen weight and reduce the maximum
pa yload.
R vehicle-specific weight information can be
fo und on theve hicle identification plate .
Ro of load All models
Maximum
roof load 100kg Tr
ailer hitch Gene
ral no tes on the trailer hit ch Not all models can be used
to tow a trailer
(→ page 244).
Modi fications tothe engine cooling sy stem may
be necessar y,depending on theve hicle model.
The retrofitting of a trailer hitch is only pe rmissi‐
ble if a towing capacity is specified in your vehi‐
cle documents. Fu
rther information can be obtained at a quali‐
fi ed specialist workshop. Mounting dimensions
1
Fastening point
2 Overhang dimension
3 Rear axle centre line 378
Tech nical da ta

The
overhang dimension and fastening points
are valid for a trailer hitch ins talled at thefa c‐
to ry. Model
2 2Over‐
hang dimen‐ sion
All model s1 243 mm Pe
rm issible towing capacity The
tongue weight is not included in theto wing
capacity.
Pe rm issible towing capacit y,braked (at a
minimum start-off gradeability of 8%) Model
Manual
trans‐
mission Au
to‐
matic
trans‐
mission
E 18 0— 1900 kg
E 200 1500 kg 1900 kg Model
Manual
trans‐
mission Au
to‐
matic
trans‐
mission
E 250 —2000kg
All other models —2100kg Pe
rm issible towing capacit y,braked (at a
minimum start-off gradeability of 12%) Model
Manual
trans‐
mission Au
to‐
matic
trans‐
mission
E 18 0— 1900 kg
E 200 1500 kg 1900 kg
E 250 —2000kg
All other models —2100kg Pe
rm issible towing capacit y,unbraked Model
Perm issible towing
capacit y,unbraked
All model s7 50kg Maximum
tongue weight *
NO
TEDama gecaused bythe trailer
coming loose If
th eto ngue weight used is too lo w,the
trailer may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. To
ngue weight Model
Maximumtongue
we ight
All models 84 kg Te
ch nical da ta37 9

Display messages
Possible causes/consequences and M
MSolutions
If th e electric parking brake should not be applied, e.g. when washing theve hicle in an automatic car wash or when
having theve hicle towe d, lea vethe ignition switched on. Do not do this when having theve hicle towe d with the
re ar axle raised.
If th e electric parking brake is not applied automatically: #
Switch off the ignition and switch it back on. #
Release and then apply the electric parking brake manually .
If it is still not possible toapply the electric parking brake: #
Consult a qualified specialist workshop. #
Where necessar y,also safeguard the par kedve hicle against rolling away.
To release: #
Ifth e conditions for auto matic release are fulfilled and the electric parking brake is not released automaticall y,
re lease the electric parking brake manually .
If it is still not possible torelease the electric parking brake: #
Do not continue driving under any circums tances. Consult a qualified specialist workshop. 390
Display messages and warning/indicator lamps