fuel MERCEDES-BENZ E-CLASS SALOON 2020 User Guide

#
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2the engine continues running. For
fur ther vehicle starts ho wever,th eke y1
must be located in the mar ked space 2dur‐
ing the entire journe y. #
Have theke y1ch ecked at a qualified spe‐
cialist workshop. If
th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su fficiently full.
R The star ter battery is suf ficiently charge d. Charging
thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su fficiently full.
St arting theve hicle (Remo teOnline) &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. Driving and pa
rking 157

&
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case when theve hicle
becomes stuck in sn ow,fo rex ample. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the side of theve hi‐
cle facing away from the wind toensure
an adequate supply of fresh air. &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may over‐
heat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. *
NO
TEEngine dama gedue toexcessively
high engine speeds The engine will be damaged if
you drive with
th e engine in theov errevving range. #
Do not drive wi th the engine in theove r‐
re vving range. *
NO
TECausing wearto the brake linings
by permanently depressing the brake
pedal #
Do not permanently depress the brake
pedal while driving. #
Touse braking ef fect of the engine,
shift toa lo werge ar in good time. *
NO
TEDama getothe driv etra in and
engine when pulling away #
Do not warm upthe engine while the
ve hicle is stationar y.Pull away immedi‐
atel y. #
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. *
NO
TEDama getothe catalytic con verter
due tonon-combu sted fuel The engine is not
running smo othly and is
misfiring. Driving and parking
161

Non-combus
ted fuel may get into the cata‐
lytic con verter. #
Only depress the accelera tor pedal
slightl y. #
Have the cause rectified immediately at
a qu alified specialist workshop. Note
s on driving on salt-treated roads
The braking ef fect is limited on salt-trea ted
ro ads.
Therefore, obse rveth efo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking dis tance can increase
considerab lyor result in braking only on one
side
R maintain a much greater safe dis tance tothe
ve hicle in front
To remo vesalt build-up:
R brake occasionally while paying attention to
th e tra ffic conditions
R carefully depress the brake pedal at the end
of the journey and when starting the next
journey Note
s on aquaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulated on thero ad
sur face.
Obser vethefo llowing no tes during heavy precip‐
itation or in conditions in which aquaplaning may
occur:
R reduce speed
R avoid tyre ruts
R avoid sudden steering mo vements
R brake carefully
% Also obser vethe no tes on regular lych ecking
wheels and tyres (/ page 335).
Note s on driving through water on the road
sur face
Wa ter which has entered into theve hicle can
damage the engine, electrics and transmission.
Wa ter can also enter the air intake of the engine
and cause engine damage. Obser
vethefo llowing if you must drive thro ugh
wate r:
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Drive at walking pace at most, otherwise
wate r can enter theve hicle interior or engine
compartment.
R Vehicles tr avelling in front, or oncoming vehi‐
cles, can create waves which may exceed the
maximum permissible dep thofthewa ter.
The braking ef fect of the brakes is reduced af ter
fo rd ing. Brake carefully while paying attention to
th e traf fic conditions until braking po wer has
been fully restored. ECO
start/s top function Ope
ration of the ECO start/s top function
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. 16 2
Driving and pa rking

The additional
range achi eved as a result of your
driving style in comparison with a driver with a
ve ry sporty driving style will be shown in the
centre of the display 4. Therange displ ayed
does not indicate a fixe dre duction in consump‐
tion. ECO Assist function
*
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Ve
hicles with a 48 V on-board electrical sys‐
te m (EQ Boo sttech nology):
ECO Assist analyses data forth eve hicle's expec‐
te dro ute. This allo wsthe sy stem tooptimally
adjust the driving style fo rth ero ute ahead, sa ve
fuel and recuperate. If the sy stem de tects an
eve nt ahead, e.g. a speed limit or a roundabout,
it will appear on the multifunction displa y.The
fo llowing symbols can be displa yed: Examples of an
event ahead 1
Event ahead
2 Distance displ ayforth eev ent ahead
3 "Foot off the accelerator" prom ptThe segments of dis
tance displ ay2 show the
dis tance totheeve nt ahead as follo ws:
R Afew segments light up: theeve nt ahead is
nea r.
R Many segments light up: theeve nt ahead is
fur ther aw ay.
When theve hicle nears theeve nt, ECO Assi st
will calculate the optimal speed for maximum
fuel economy and recuperati veenergy based on
th e dis tance, speed and gradient. The Foot off
the accelerator 3message will appear on the
multifunction displa y.The firs t segments in front
of theve hicle will turn green. The remaining seg‐
ments will initially stay white. If the driver takes
th eir foot off the accelera tor pedal in good time,
th ere maining segments on the display will suc‐
cessively turn green until theeve nt shown is
re ached. The driv etra in will be set for maximum
fuel econom y.Re cuperation will charge the bat‐
te ry.Re cuperation will be adap tedto the selec‐
te d drive prog ram.
The event will be shown for a short time af ter it
has been passed. If there is no response tothe Driving and pa
rking 16 5

%
The prom ptappears on ly ifthe pr eviously
active settings deviate from thest andard
settings.
Fu nction off: the next time theve hicle is star‐
te dth eA drive program is set automaticall y.
The ECO start/ stop function is activated auto‐
matically.
% This function must be activated for each user
profile sepa rately. Only when this function is
activated will the drive prog ram and Eco
st art/ stop setting forth e pr evious journey
be sa vedfo rth ere spective user profile. Displaying
vehicle data Multimedia sy
stem:
4 © 5
Info #
Select Vehicle.
The vehicle data is displa yed. Displaying engine data
Multimedia sy
stem:
4 © 5
Info #
Select Engine.
The engine data is displa yed.
% The actual (maximum) values that can be
achie vedfo r engine output and engine tor‐
qu e may deviate from the certified values
within the count ry-specific guidelines for
permissible tolerances (basis: UN-ECE No.
85 or country -specific guidelines).
Fa ctors that can influence this are, forex am‐
ple:
R Sea le vel
R Fuel grade
R Outside temp erature
R Operating temp erature of the engine
% The values displa yed ser veonly as orienta‐
tion. The values for engine output and
engine torque sh own in the media display
may deviate from the actual values. Calling up
the consum ption indicator Multimedia sy
stem:
4 © 5
Info #
Select Consumption.
The cur rent and average consu mption is dis‐
pl ay ed. Au
tomatic transmission DIRECT SELECT le
ver Fu
nction of the DIRECT SELECT le ver &
WARNING Risk of accident due toincor‐
re ct gearshifting
If th e engine speed is higher than the idle
speed and you en gage the transmission posi‐
tion hork, theve hicle may accelerate
sharply. #
Ifyo u en gage the transmission position
h ork when theve hicle is at a
st andstill, alw ays depress the brake
pedal firm lyand do not accelerate at
th e same time. 16 8
Driving and pa rking

The automatic transmission shifts up
tothe next
ge ar when the maximum engine speed is
re ached toprotect the engine from overrev ving. Glide mode function
*
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Wi
th an anticipatory driving style, Glide mode
helps youto reduce fuel consum ption.
Glide mode is characterised bythefo llowing:
R the combustion engine is disconnected from
th e driv etra in and continues torun in neutral.
R the transmission position display his
shown in green. R
Vehicles with 48 V on-board electrical
sy stem (EQ-Boost technology): the com‐
bustion engine can be switched off. All of the
ve hicle functions remain active.
Glide mode is activated if thefo llowing condi‐
tions are me t:
R drive program ;is selected.
R the speed is within a suitable range.
R thero ad's course is suitable, e.g. no steep
uphill or downhill inclines or tight bends.
R There is no trailer coupled tothe trailer hitch,
and no bicycle rack fitted.
R you do not depress the accelerator or brake
pedal (e xcept for light brake applications).
% Glide mode can also be activated if you ha ve
selected the "Eco" setting forth e drive in the
drive prog ram =.
Glide mode is deactivated again if one of the
conditions is no longer met.
Glide mode can also be pr evented bythefo llow‐
ing parame ters:
R incline R
Downhill gradient
R temp erature
R height
R Speed
R operating status of the engine
R traffic situation Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven.
To get her with ESP ®
and 4ETS, 4MATIC impr oves
th e traction of your vehicle whene ver a driven
wheel spins due toinsuf ficient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take
ac count of road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. 17 2
Driving and pa rking

%
In wintry road conditions, the maximum
ef fect of 4MATIC can be achie ved only if you
use winter tyres (M+S tyres), with sn ow
ch ains if necessar y. Re
fuelling Re
fuelling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fuelling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact wi thfuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can igni tefuel vapour. #
Before you open the fuel filler cap or
ta ke hold of the pump nozzle, touch the
me tallic vehicle body. #
Toavo id creating ano ther electros tatic
ch arge , do not getinto theve hicle again
during there fuelling process. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
While the engine is running, component
pa rts in theex haust sy stem may overheat
without warning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a petrol engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. Driving and parking
17 3

#
Only refuel using unleaded, sulphu r-free
fuel that con form sto European EN 228,
or an equi valent specification.
Fu el of this specification may con tain up to
10 %ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel with one of thefo llowing fuels:
R diesel
R regular petrol with an octane number
lo we rth an 91 RON
R petrol with more than 10%ethanol byvol‐
ume, e.g. E15, E20, E85, E100
R petrol with more than 3% me thanol by
vo lume, e.g. M15, M30
R petrol with additives con taining me tal
If yo u ha veacciden tally refuelled with the
wrong fuel: #
do not swit ch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using sulphu r-free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-f ree diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. #
Vehicles without diesel particulate
fi lter: refuel using only diesel fuel with
a sulphur content less than 500 ppm.
Ne verre fuel using any of thefo llowing fuels:
R petrol
R marine diesel
R heating oil
R pure bio-diesel fuel or vege table oil R
paraf fin or kerosene
If yo u accidentally refuel with the wrong fuel: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDo not use diesel torefuel vehi‐
cles with a petrol engine If
yo u ha veacciden tally refuelled with the
wrong fuel:
R do not swit chthe ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. 174
Driving and pa rking

*
NO
TEDo not use petrol torefuel vehi‐
cles with a diesel engine If
yo u ha veacciden tally refuelled with the
wrong fuel:
R do not swit chthe ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEPlug-in hybrid #
Forve hicles with petrol engines,
obser vethe no tes in the Supplement. Yo
u could otherwise failto recognise
dangers. Re
quirements:
R The vehicle is unloc ked.
% Do not get into theve hicle again during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids and fuel.
The recommended octane number foryo ur vehi‐
cle can be found on the information label in the
fuel filler flap. 1
Fuelfiller flap
2 Brac ketfo r fuel filler cap
3 Tyre pressure table
4 QR code forre scue card
5 Fuel type #
Press on the back area of fuel filler flap 1. #
Turn the fuel filler cap anti-clockwise and
re mo veit. Driving and parking
175

#
Insert the fuel filler cap from abo veinto
brac ket2. #
Comp lete ly inse rtthe pump nozzle into the
ta nk filler nec k,hook in place and refuel. #
Only fill th e fuel tank until the pump nozzle
switches off.
% Vehicles with a diesel engine: theta nk
fi ller neck is designed forre fuelling at diesel
fi lling pumps.
% Vehicles with a diesel engine: whenthe
fuel tank is compl etely em pty, top up with at
least 5 litres of diesel.
% Vehicles with a diesel engine: use afiller
neck with a lar gediame terfo rve hicles with
a diesel engine when topping up fuel from a
fuel can. Otherwise, thefiller neck cannot
slide into theta nk. #
Replace the cap on thefiller neck and turn
clockwise until it engages audibl y.#
Close fuel filler flap 1.
% Close the fuel filler flap before locking the
ve hicle. Ad
Blue ®
(vehicles with a diesel engine on ly) Note
s onrefilling AdBlue ®
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion proper ly, only use AdBlue ®
in accordance
wi th ISO 222 41 .
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only fill the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once. Obser
vethe no tes on operating fluids
(/ page 355).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip. 176
Driving and pa rking