MERCEDES-BENZ E-CLASS SALOON 2020 Owners Manual

%
If Mercedes me connect is active 5,the
ve hicle is linked with Mercedes me connect.
Ve hicle data is then transmit tedto the bac k-
end sy stem. What data is transmit ted
depends on which services are activated.
Fu rther de tails can be found in the Mercedes
me connect term s and conditions and data
pr otection information. The function is coun‐
tr y- dependent.
If Transmission of vehicle position is active
6, Mercedes me connect services ha ve
been activated forth is vehicle which access
th eve hicle's geoposition. In which ins tances
th ege oposition is transmitted depends on
th e particular services. Further de tails can
be found in the Mercedes me connect terms
and conditions and data pr otection informa‐
tion. The function is count ry-dependent. Ope
rating the MBUX multimedia sy stem Using
Touch Control 1
© Shows th e home screen
2 Touch Control
=9Ì :swipe in the direction
of the ar row (navigate)
a Press (con firm)
3 G Returns tothe pr evious display
4 6 Makes or accepts a call
~ Rejects or ends a call
5 Increase volume: swipe upwards
Re duce volume: swipe down 8
Switchoff the sound: press
6 £ Starts LINGU ATRO NIC
ß Calls up favo urites (press brief ly) or
adds favo urites and themes (press and hold)
% For optimum operation of Touch Control 2,
use the tip of your thumb if possible.
Na vigation thro ugh the menus is car ried out with
To uch Control 2with sin gle-finger swipes. #
Toselect a menu option: swipe and press. #
Tomo vethe digital map: swipe in any
direction.
Using theto uchscreen #
Select menu options, symbols or characters
by pressing briefly. #
Tonavigate in menus: swipe up, down, left
or right. #
Touse handwriting toenter characters:
write thech aracter with one finger on the
to uchsc reen. #
Tozoom in and out of the map: movetwo
fi ngers toget her or apart. 258
MBUX multimedia sy stem

#
Tocall up thegl obal menu: press and hold
on theto uchsc reen until theOPTIONS menu
appears.
Using theto uchpad and controller Equipment with
touchpad
1 G Returns tothe pr evious display
2 ~ Calls up the audio control menu 3
© Calls up the home screen
4 Touchpad Equipment with
touchpad with cont roller
1 G Returns tothe pr evious display
2 Cont roller
3 © Calls up the home screen
4 Touchpad
5 © Calls up the home screen 6
~ Calls up the audio control menu
7 G Returns tothe pr evious display
% The equipment with touchpad and cont roller
is not available in all countries. #
Perform the operation according tothe
equipment.
Operating theto uchpad (e xamp les)
R Toselect a menu option, swipe and press.
R If handwriting recognition is acti ve, write a
ch aracter on theto uchpad.
R Swipe down or up with two fingers.
The Notifications Centre is opened or closed.
R Movetwo fingers apart or toge ther on the
map.
The map scale is increased or decreased.
Operating the controller
R Turn 3 anti-clockwise or clo ckwise.
R Slide 1 left orright.
R Slide 4 up or down.
R Slide 2 diagonally. MBUX multimedia sy
stem 259

R
Press 7briefly or press and hold.
Calling up applications using buttons 1
% button calls up thete lephone
2 z button calls up navigation
3 | button calls up radio or media
4 y button calls up vehicle functions
5 ß button
Press brief ly: calls up favo urites
Press and hold: adds a favo urite or creates a
new theme #
Alternatively, tap© ontheto uchsc reen.
or #
Press the© button on theTo uch Control
or on theto uchpad.
The home sc reen appears. #
Call up the application (/ page 257). Fu
nctions of LINGU ATRO NIC Wi
th LINGU ATRO NIC, various applications in the
MBUX multimedia sy stem are operable using
vo ice input. LINGU ATRO NIC is operational
appr oximately thirty seconds af terth e ignition is
switched on and is available forth e driver's seat
and front passenger seat.
The following multimedia sy stem applications
can be operated:
R Navigation
R Telephone
R Radio and TV
R Media pla yer
R Messages
R Vehicle functions St
arting LING UATRONIC #
Press 1.
or #
Say "Hello Mercedes". 260
MBUX multimedia sy stem

Overview of
the MBUX Interior Assistant &
WARNING Risk of inju ryfrom the cam‐
era's laser radiation
This product uses a classification 1 laser sys‐
te m. If the housing is opened or damaged,
laser radiation may damage your retina. #
Do not open the housing. #
Alw ays ha vemaintenance workand
re pairs car ried out byaqu alified spe‐
cialist workshop. This device is a class 1 laser product in accord‐
ance with DIN EN 60825-1:20
14
The camera is located in theove rhead control
panel.
If th eve hicle is fitted wi th the MBUX Interior
Assis tant, selected functions of the multimedia sy
stem can be operated conta ct-free. The MBUX
Interior Assi stant can dif fere ntia tebetween
driver and front passenger interactions and
de tects specific hand positions (poses).
Sy stem limits, display messages and no tes
fo rre ctification
The sy stem may be impaired or may not function
in thefo llowing situations:
R The camera in theove rhead control panel
may heat up due tooperating conditions. As
a re sult the camera may switch off temp ora‐
ri ly , particular lyduring longer periods of
operation and at high outside temp eratures.
Do not touch or co verth e camera and wait
until the camera has cooled down and is
av ailable again. R
The camera is co vered or dirty, mis ted up or
scratched.
Wa it until the camera has cooled down
before cleaning the camera lens.
Clean the outside of the camera lens with a
dry or damp cotton clo th. Do not use microfi‐
bre clo ths. Do notremo vethe co ver when
cleaning.
R Recognition can be impaired byreflective
clo thing, an adverse colour of clo thing or by
accesso ries, forex ample.
R Clothing being worn(hat, shawl, scarf) may
be limiting the de tection area of the camera.
Ke ep the camera's field of vision clear.
R The camera is not operational.
Consult a Mercedes-Benz service cent re. MBUX multimedia sy
stem 261

The MBUX In
terior Assistant supports thefo llowing interactions: Interaction area
Interaction Description
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assis tant recognises the approach of the hand towa rds a con‐
trol element.
Depending on the active application, the display will be adjus ted in the
media displa y.Some functions di fferentiate between driver and front
passenger.
No specific hand position is requ ired.
Abo vethe cent reconsole Defined poses With defined poses a function is triggered depending on the application
active.
Below the inside rearview mir rorB rief up and down mo vements With brief vertical up and down mo vements below the inside rearview mir‐
ro rth ere ading light forth e driver or the front passenger is switched on and
off.
Fr ont passenger seat Stretching out a hand ab ovethe
front passenger seat By
stre tching out a hand ab ovethe front passenger seat the sear chlight is
switched on. If you withdraw a hand from this area, the sear chlight is
switched off again. Switching
there ading light and sear chlight
and on or off Re
quirements: R
For the reading light: the function is availa‐
ble when it is dar k.
R The hand mo vement take s place in the inter‐
action area below the inside rearview mir ror. R
For the sear chlight: the function is availa‐
ble when it is dar k.
R The hand mo vement take s place in the inter‐
action area abo vethe front passenger seat. 262
MBUX multimedia sy stem

R
The seat belt on the front passenger seat
must notbe inser ted in the seat belt buckle.
Switching there ading light on and off #
Brief lymo vea hand up or down beneath the
inside rearview mir ror.
The reading light is swit ched on or off forthe
driver or front passenger. Switching
the sear chlight on and off #
Toswitch on: reach across the front
passenger seat with a hand.
The sear chlight is switched on forth e driver. #
Toswitch off: take a hand back away from
th e front passenger seat.
The sear chlight is switched off again. Information on profiles,
themes, suggestions
and favo urites Fo
r electrical lyadjus table seats obser vethefo l‐
lowing no tes. &
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a profile may trigger an adju stment
of the driver's seat tothe position sa ved
under the profile. You or other vehicle occu‐
pants could be injured in the process. #
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment.
If th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the
media displa y.
or #
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process is stopped. MBUX multimedia sy
stem 263

The driver's seat is equipped with an access pre‐
ve nter.
If th e driver's door is open, the driver's seat will
not be set af ter calling up the driver's profile.
Profiles store your vehicle settings and settings
fo rth e multimedia sy stem. If theve hicle is used
by several drivers, the driver can select their
ow n profile wi thout changing thestored profile
settings of other drivers.
% Information on profiles from Mercedes me
connect can be found in the Digital Opera‐
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
st eering wheel and mir ror settings, clima tecon‐
trol and ambient lighting. Forth e settings of the
multimedia sy stem, you can select, forex ample,
ra dio stations, pr evious destinations as well as
th emes, suggestions and favo urites.
Fo rre cur ring driving situations, su chas long
drives on the mo torw ay,yo u can sa veyour pre‐
fe rred settings in a theme in theve hicle. In a
th eme you can sa vethe display of the digital
map, your prefer redra dio station and prefer red
drive prog ram, forex ample. The
vehicle can learn the habits of the driver. It
th en of fers suggestions forth e most probable
navigation destinations, media sources, radio
st ations or con tacts. The pre-requirements for
th at are the selection of a profile, your consent
to there cording of da taand suf ficient collected
da ta.
Fa vourites pr ovide quick access toapplications
th at are used of ten. You can select favo urites
from categories or add them directly toan appli‐
cation. Configuring profiles,
themes and sugges‐
tions Multimedia sy
stem:
4 © 5
f Profiles
Creating a new profile #
Select WCreate profile . #
Select an avatar. #
Enterth e name and confi rmwith a. #
Select Continue r. #
Select Current settings. #
Select Save. #
Activate Blu etoo th®
and select Connect
phone, toconnect a mobile phone wi th the
user profile . #
Select Finished.
Selecting profile options #
Select Äfor a profile.
The following functions are available:
R Editing, resetting or deleting a profile
R Resetting themes or favo urites
R Con figuring suggestions
Configuring suggestions #
Select Äfor a profile. #
Select Suggestions settings . #
Switch Allow destination suggestions, Allow
music suggestions andAllow contact sugges-
tions on or off. 264
MBUX multimedia sy stem

#
Todeactivate the learning function for
one da y:activate Deact. learn. for 24h .
Fo r24 hours no new actions will be trained
and no data recorded forth e active profile.
Suggestions will continue tobe shown.
Example: if the option is switched on and a
ro ute toa new destination has been calcula‐
te d, this destination would not be take n into
account forth e learning function.
Creating new themes #
Select ©. #
Select THEMES . #
Select WSet theme.
The settings which are sa ved in theth eme
are shown. #
Select Continue r. #
Select AudioandNavigation (Navigation) and
st ore the active settings in theth eme. #
Select Continue r. #
Select an entry screen. #
Select Continue r. #
Select an image. #
Enter the names into the entry field and con‐
fi rm with a. #
Select Save. Sy
stem settings Overview of
the sy stem settings menu In
the sy stem settings menu, you can make set‐
tings in thefo llowing menus and control ele‐
ments:
R Display
- Styles
- Instrument lighting
- Display brightness
- Edge lighting
- Day/night design
R Control elements
- Keyboard language and handwriting rec‐
ognition
- Touchpad sensitivity
- Sensitivity of theTo uch Controls R
LINGU ATRO NIC
R MBUX Interior Assis tant
R Sound
- Enter tainment
- Navigation and traf fic announcements
- Telephone
- Voice amplification tothere ar
R Connectivity
- Wi-Fi, Blu etoo th, NFC
R MBUX Remo teControl
- Auth orising and deauthorising devices
R Time & date
R Langua ge
R Units for dis tance
R Software upda tes
R Data import/expo rt
R PIN pr otection
R System Reset MBUX multimedia sy
stem 265

Information on important sy
stem upda tes Impor
tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Ins tallth ese updates, or else the security of your
multimedia sy stem cann otbe ensured.
A sy stem update consists of thre esteps:
R Downloading or copying of the data required
fo r ins tallation
R Installation of the downloaded sy stem update
R Activation of the downloaded sy stem update
by restarting the sy stem
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
maticall y.
The multimedia sy stem pr ovides a message
when a sy stem update is available.
Yo u ha vethefo llowing selection options:
R Accept and install
The sy stem update will be downloaded in the
bac kground.
R Information In
fo rm ation about the pending sy stem
update is displa yed.
R Later
The sy stem update can be downloaded man‐
ually at a later time.
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the downloaded sy stem update is
re ady for ins tallation, you will be informed of this
af te rth e next ignition cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The elect ric pa rking brake is applied. If all
requirements ha vebeen fulfilled, the down‐
loaded sy stem update is ins talled. The multime‐
dia sy stem cann otbe operated while the down‐
loaded sy stem update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Consult a quali‐
fi ed specialist workshop toresolve the problem. Setting up a
Wi-Fi hotspot Requ
irements:
R Toset up theWi -Fi connection of the mul‐
timedia sy stem with extern al hotspots:
th ere is no communication module ins talled.
R The device tobe connec ted supports at least
one of the types of connection described. 266
MBUX multimedia sy stem

Multimedia sy
stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
Ac tivating/deactivating Wi-Fi #
Select Wi-Fi.
Connecting the multimedia sy stem with an
ex tern al hotspot using Wi-Fi
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connec ted.
% The connection procedure may dif fer
depending on the device. Follow the instruc‐
tions that are shown in the displa y.Fu rther
information can be found in the manufactur‐
er's operating instructions. #
Select Internet settings . #
Select Connect via Wi-Fi. #
Select Add hotspot.
Connecting using a security key#
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using security key . #
Have the security key displa yed on the device
to be connec ted (see the manufacturer's
operating instructions). #
Ente rth is security key on the multimedia sys‐
te m. #
Confirm the entry with¡.
Connecting using a WPS PIN #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using WPS PIN input .
The multimedia sy stem generates an eight-
digit PIN. #
Enter this PIN on the device tobe connec ted. #
Confirm the entry.
Connecting using a but ton #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC . #
Select "Connect via WPS PBC" in the options
on the device tobe connec ted (see the man‐
ufacturer's operating instructions). #
Press the WPS button on the device tobe
connec ted. #
Select Continue inthe multimedia sy stem.
Ac tivating automatic connection #
Select Connect via Wi-Fi . #
Select the options rofthe desired Wi-Fi
networ k. #
Activate Permanent Internet connection .
Connecting with a known Wi-Fi #
Select Connect via Wi-Fi . #
Select a Wi-Fi networ k.
The connection is es tablished again.
Configuring the multimedia sy stem as a Wi-
Fi hotspot forex tern al devices
The type of connection es tablished depends on
th e device tobe connec ted. The function must
be suppor tedby the multimedia sy stem and by
th e device tobe connec ted. The type of connec‐
tion es tablished must be selected on the multi‐ MBUX multimedia sy
stem 267