air condition MERCEDES-BENZ E-CLASS SALOON 2020 Owner's Guide

fi
ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
ty re s must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display
can only calculate the service due da tewhen
th e bat tery is connected. #
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (/ page 299). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, the actuation of
th e active bonn etreduces therisk of injury to
pedestrians. The rear area of the bonn etis
ra ised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonn etyourself (/ page 300).
Af terth e active bonn ethas been actuated,
pedestrian pr otection may be limited.
Ha ve the full functionality of the active bonn et
re stored in a qualified specialist workshop. Re
setting the active bonnet &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain component parts in the engine com‐
partment can be very hot, e.g. the engine,
th e cooler and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. 300
Maintenance and care

#
Remo vecap 1bytheta b. #
Top up thewa sher fluid. Ke
eping the air-water duct free #
Keep the area between the bonn etand the
windscreen free of deposits, e.g. ice, sn ow
and lea ves. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function R
Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
during towing #
in a car wash *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. #
Ensure there is suf ficient ground clear‐
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is suf ficient. Maintenance and care
307

R
Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is
ot herwise a risk of damaging the decorative
fo il ir reparably.
R Ifth ere is dirt on thefinish or if the decora‐
tive foil is dull: use thePa int Cleaner recom‐
mended and appr ovedfo r Mercedes-Benz.
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Topreve ntwate rst ains, dry a foil-wrapped
ve hicle with a soft, absorbent clo thafter
eve rycar wash.
Av oiding dama getothe decorative foil
R The service life and colouring of decorative
foils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents -
oily products
R Do not use polish on matt decorative foil.
Po lishing will ha vethe ef fect of shining the
fo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative
fo ils with wax.Pe rm anent stains may occur.
Sc ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil.
% Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. &
WARNING Risk of bu rns from theta il‐
pipe and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could
burn yourself. #
Alw ays be particular lycareful around
th eta ilpipe and theta ilpipe trims and
supervise children especially closely in
th is area. 310
Maintenance and care

#
Toreduce the tyre pressure: press pres‐
su re re lease button 1next tomanome ter
2 . #
When the tyre pressure is cor rect, unscr ew
th efilling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filling hose stay s on the tyre sealant bot‐
tle. #
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys‐
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose cont rol of theve hicle in the
fo llowing situations in particular:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not drive on. #
Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page188)
R Further information on ESP ®
(/ page 188)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries which ha vebeen tes‐
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz.
All vehicles except vehicles with a lithium-
ion battery &
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can igni tethe highly
ex plosive gas mixture in the batter y. #
Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal 322
Breakdown assis tance

#
Neverfit snow chains on the front
wheels. #
Only fit snow chains on there ar wheels
in pairs. Obse
rveth efo llowing no tes when using snow
ch ains:
R Snow ch ains are on ly permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Cent re.
R For saf etyre asons, on lyuse sn ow chainsthat
ha ve been specifically appr ovedfo ryo ur
ve hicle byMercedes-Benz, or snow chains
with the same quality standard.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h.
R Vehicles with Active Park ing Assis t:do
not use Active Parking Assist when snow
ch ains are fitted.
R Vehicles with le vel control: if snowchains
are fitted, only drive at raised vehicle le vel . %
You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 199).
% You can deactivate ESP ®
to pull away
( / page 190). This all owsth e wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure &
WARNING Risk of accident due toinsuf‐
fi cient or excessive tyre pressure
Ty res with either too low or too high a pres‐
sure present thefo llowing hazards:
R the tyres could bur st
R the tyres could wearexcessively and/or
une venly
R the driving characteristics as well as
st eering and braking characteristics may
be se verely impaired #
Obse rveth ere commended tyre pres‐
su res and check the tyre pressures of
all tyres including the spare wheel:
R monthly
R if altering the load on theve hicle
R prior tolong journe ys
R ifth e operating conditions change, for
ex ample when driving off- road #
Adjust the tyre pressure where neces‐
sar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adversely af fect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. &
WARNING Risk of accident due torepea‐
te d pressure drop in the tyres
The wheels, valves or tyres could be dam‐
aged. 336
Wheels and tyres

The load conditions "partially laden" and "fully
laden" are defined in
theta ble for dif fere nt num‐
be rs of passengers and amounts of luggage. The
actual number of seats may dif fer from this. Ty
re pressure moni toring sy stem Fu
nction of the ty repressure moni toring sys‐
tem
The sy stem checks the tyre pressure and the
tyre temp erature of the tyres fitted totheve hicle
by means of a tyre pressu resensor.
The tyre pressure and the tyre temp erature
appear in the multifunction display
(/ page 338).
If th ere is a subs tantial pressure loss or if the
tyre temp erature is excessive, you will be
wa rned in thefo llowing ways:
R via display messa ges (/ page414)
R viatheh warning lamp in the instrument
clus ter
The tyre pressure monitoring sy stem is only an
aid. It is the driver's responsibility toset the tyre pressure
tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys‐
te m will auto maticallyupdate the new refere nce
va lues af teryo u ha vechanged the tyre pressure.
Yo u can, ho wever,also update there fere nce val‐
ues byrestarting the tyre pressure monitoring
sy stem manually (/ page 437).
Sy stem limits
The sy stem may be impaired or may not function
particular lyin thefo llowing situations:
R the tyre pressure has been set incor rectly
R there is a sudden pressure loss caused, for
ex ample, byafo re ign object penetrating the
tyre
R there is a malfunction caused byano ther
ra dio signal source
Checking the ty repressure with the tyre
pressure moni toring sy stem
Requ irements:
R The ignition is switched on. Driver display:
4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Cur rent tyre pressure and tyre temp erature
of the individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving
R Tyre pressure monitor active: thete ach-in
process of the sy stem is not yet compl ete.
The tyre pressures are already being moni‐
to re d. #
Compare the tyre pressure with there com‐
mended tyre pressure forth e cur rent operat‐ 338
Wheels and tyres

ing condition (/
page 337). Observethe
no tes on tyre temp erature (/ page 336).
% The values displa yed in the driver display
may deviate from those of the tyre pressure
ga uge as they referto sea le vel.At high ele‐
va tions, the tyre pressure values indicated
by a pressure gauge are higher than those
shown bythe driver displa y.In this case, do
not reduce the tyre pressure.
Re starting the ty repressure moni toring sys‐
tem
Re quirements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on all
of the wheels (/ page 336).
Re start the tyre pressure monitoring sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. Driver display:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Use current pressures as new reference
values? message is shown in the multifunc‐
tion displa y. #
Torestart, press Touch Control on the left-
hand side of thesteering wheel.
The Tyre press. monitor restarted message is
shown in the multifunction displa y.
Cur rent wa rning messages are dele ted and
th eye llow h warning lamp goes out.
Af teryo u ha vebeen driving for a few
minutes, the sy stem checks whe ther the cur‐
re nt tyre pressures are wi thin the specified
ra nge. The cur rent tyre pressures are then
accep ted as refere nce values and monitored.
Be sure toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page 336) Ty
re pressure loss warning sy stem Fu
nction of the ty repressure loss warning
sy stem
The tyre pressure loss warning sy stem warnsthe
driver bymeans of display messa ges when there
is a se vere tyre pressu reloss.
Sy stem limits
The sy stem may be impaired or may not function
particular lyin thefo llowing situations:
R incor rectly set tyre pressure
R sudden pressure loss caused, forex ample,
by afo re ign object penetrating the tyre
R steady pressure loss in se veral tyres
The sy stem has a restricted or del ayed function
particularly in thefo llowing situations:
R poor ground cond itions, e.g. snow or gr avel
R driving with snow chains
R when adopting a very sporty driving style
with high cornering speeds or sudden accel‐
eration
R driving with a very heavy or lar getrailer Wheels and tyres
339

It is only permissible
tofit a di fferent wheel
size in theev ent of a flat tyre in order to
drive tothe specialist workshop.
R Do not make any modifications tothe brake
sy stem, the wheels or the tyres.
The use of shims or brake dust shields is not
permitted and may in validate theve hicle's
ge neral operating pe rmit.
R Vehicles with a tyre pressure monitoring
sy stem: allfitted wheels mu stbe equipped
with functioning sensors forth e tyre pres‐
sure monitoring sy stem.
R Attemp eratures below 7 °C use winter tyres
or all-season tyres mar ked M+S for all
wheels.
Wi nter tyres bearing thei snowflake
symbol in addition tothe M+S marking pro‐
vide the best possible grip in wintry road
conditions.
R For M+S tyres, only use tyres with the same
tread.
R Obser vethe maximum permissible speed for
th e M+S tyres fitted. If
th e tyre's maximum speed is below that of
th eve hicle, this must be indicated byan
appropriate label in the driver's field of
vision.
R Run in new tyres at moderate speeds forthe
fi rs t10 0 km.
R Replace the tyres af ter six years at the latest,
re ga rdless of wear.
R When replacing with tyres that do not
fe ature run-flat characteristics: vehicles
with MOExtended tyres are not equipped
with a TIREFIT kit at thefa ctor y.Equip the
ve hicle with a TIREFIT kit af terre placing with
tyres that do not feature run-flat characteris‐
tics, e.g. winter tyres.
% You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 199).
Fo r more information on wheels and tyres, con‐
ta ct a qualified specialist workshop.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 336)R
Tyre pressure table (/ page 337)
R Notes on the emer gency spa rewheel
(/ page 350) Note
s on inter changing wheels &
WARNING Risk of inju rythro ugh dif fer‐
ent wheel sizes
Inter changing the front and rear wheels can
se verely impair the driving characteristics.
The disk brakes or wheel suspension compo‐
nents may also be damaged. #
Onlyinter change the front and rear
wheels if the wheels and tyres ha vethe
same dimensions. Inter
changing the front and rear wheels if the
wheels or tyres ha vediffere nt dimensions can
re nder thege neral operating pe rmit in valid.
The wear pat tern s on the front and rear wheels
dif fer:
R front wheels wear more on the tyre shoulder Wheels and tyres
343

Ad
Blue ® Note
s onAdBlue ®
Obser vethe no tes on operating fluids
(/ page 355).
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no AdBlue ®
or one that does not comply with the specifica‐
tions of these operating instructions.
* NO
TEMalfunctions due tothe dilution of
Ad Blue ®
or the use of additive-enhanced
Ad Blue ® The function of
the NOx exhaust gas af ter‐
treatment can be impaire dby the use of
unsuitable denoxification agents. #
Only use AdBlue ®
in accordance wi th
ISO 222 41 . #
Do not dilu teAd Blue ®
wi th wate r. #
Do not use additive-enhanced AdBlue ®
. *
NO
TEDama geand malfunctions due to
impurities in AdBlue ® Consequences of impu
rities in AdBlue ®
:
R increased emission values
R damage tothe catalytic con verter
R NOx exhaust gas af tertre atment malfunc‐
tions #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidues cr ystallise af ter a period of
time, and contamina tethe sur faces wi thwhich
th ey come into contact. Clean the dirty sur faces
wi th wate r as soon as possible.
When you open theAd Blue ®
tan k,small
amounts of ammonia vapour may escape. Do
not inhale any ammonia vapours that may be
re leased. Only fill th eAd Blue ®
tank in well-venti‐
lated areas. Ad
Blue ®
filling capacity and consum ption Model
Total capacity
All models 23.5 litres Ad
Blue ®
consu mption
The average AdBlue ®
consu mption is between
1% and 5% of fuel consumption. Li kefuel con‐
sum ption, AdBlue ®
consu mption is highly
dependent upon driving style and operating con‐
ditions. Forth is reason, your vehicle's actual
consum ption figures under da y-to -day operating
conditions may di ffer from the consum ption fig‐
ures calculated. The frequency at which you will
ha ve to to p up AdBlue ®
will also vary. Ha vethe
Ad Blue ®
supply checked at a qualified specialist
wo rkshop before making journe ysoutside of
Europe. Before a longer stay outside of Europe,
consult a qualified specialist workshop.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can 360
Tech nical da ta

Display messages
Possible causes/consequences and M
MSolutions
Front-passenger airbag dis-
abled See Owner's Manual *T
he front passenger airbag has been disabled eventh ough an adult or a person of adult build is on the front
passenger seat. If additional forc es are applied tothe seat, thewe ight the sy stem de tects may be too lo w. &
WARNING ‑ Risk of inju ryor eve nfa ta l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theeve nt of an accident and cannot pe rform
its intended pr otective function.
A person in the front passenger seat could then, forex ample, come into con tact wi th theve hicle interior, espe‐
cially if the person is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo thbefore and during the journe y. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Makesure that no objects are trapped under the front passenger seat. #
Check thest atus of automatic front passenger airbag actuation (/ page 46).#
If necessar y,consult a qualified specialist workshop immediatel y.
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passenger airbag will be enabled while theve hicle is in motion in thefo llowing situations:
R even when a child, a small adult or an object weighing less than the sy stem weight thre shold is located on the
front passenger seat
R even when the front passenger seat is not occupied
The sy stem may de tect objects or forc es that are adding tothewe ight applied tothe seat. Display messages and
warning/indicator lamps 371