towing MERCEDES-BENZ E-CLASS SALOON 2020 Owner's Guide

#
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
WARNING Risk offire from placing
objects in the mobile phone stowage
compartment
Placing other objects in the mobile phone
stow age compartment could con stitute a fire
hazard. #
Apart from a mobile phone, do not
place any other objects in the mobile phone
stowage compartment, espe‐
cially those made of me tal. *
NO
TEDama getoobjects caused by
placing them in the mobile phone stow‐
age compartment If objects are placed in
the mobile phone
stow age compartment, they may be dam‐
aged byelectromagnetic fields. #
Do not place credit cards, data storage
devices, ski passes or other objects
sensitive toelectromagnetic fields in
th e mobile phone stowage compart‐
ment. *
NO
TEDama getothe mobile phone
stow age compartment caused byliquids If liquids enter
the mobile phone stowage
compartment, the compartment may be
damaged. #
Ensure that no liquids enter the mobile
phone stowage compartment. R
Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connec‐
tion of the mobile phone totheve hicle's
ex terior aerial are only available if the ignition
is switched on.
R Small mobile phones may not be able tobe
ch arge d in everyposition of the mobile
phone stowage compartment.
R Largemobile phones which do not rest flat in
th e mobile phone stowage compartment may
not be able tobe charge d or connec ted with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This depends on the appli‐
cations (apps) cur rently running.
The mobile phone can be cooled in the
mobile phone stowage compartment when
th e air conditioning sy stem is switched on.
The cooling output in the mobile phone stow‐
age compartment is highest when the con‐
troller in theglove box is closed. Seats and
stowing 12 3

R
Toensure more ef ficient charging and con‐
nection with theve hicle's exterior aerial,
re mo vethe pr otective co ver from the mobile
phone. Pr otective co vers which are designed
fo r wireless charging are excluded.
R When charging, the mat should be used if
possible. Wire
lessly charging a mobile phone Requ
irements:
R The mobile phone is suitable for wireless
ch arging (Qi-compatible mobile phone).
A list of Qi-compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com #
Place the mobile phone as close tothe
centre of mat 1as possible wi th the display
fa cing up wards.
When thech arging symbol is shown in the
multimedia sy stem, the mobile phone is
being charge d.
Malfunctions during thech arging process are
shown in the media displa y.
% The mat can be remo vedfo r cleaning, e.g.
using clean, luk ewarmwate r.
Ra dio equipment appr oval numbers for Brazil
This device operates on a secondary basis, that
is to say it has no pr otection against harmful
inter fere nce, not even from the same type of st
ations, and must not cause inter fere nce wi th
sy stems operating on a primary basis.
This product is permitted in accordance with the
procedure defined in Directive 242/2000 bythe
Brazilian telecommunications agency AN ATEL
and meets the applicable tech nical requ ire‐
ments.
Fu rther information is available on the AN ATEL
we bsite. www.anatel.go v.br #
Further information on the declaration of
confo rmity forve hicle components which
re cei veand/or transmit radio wav es. Fi
tting and removing the floormats &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. 124
Seats and stowing

#
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. #
Tofit: press studs 1onto holders 2. #
Toremo ve:pull thefloor mat off holders 2. Seats and
stowing 12 5

Deactivating
Active Di stance Assist
DISTRO NIC &
WARNING Risk of an accident due to
Ac tive Dis tance Assi stDISTRONIC being
acti vewhen you lea vethe driver's seat
If yo u lea vethe driver's seat while theve hicle
is being braked byActive Dis tance Assi st
DISTRONIC only, theve hicle can rollaw ay. #
Alw ays deactivate Active Dis tance
Assi stDISTRONIC and secure theve hi‐
cle topreve nt it from rolling away
before you lea vethe driver's seat. #
Press ±.
% Ifyo u brake, deactivate ESP ®
or if ESP ®
inter venes, Active Dis tance Assi st
DISTRONIC is deacti vated. Fu
nction of Active Speed Limit Assi stIf speed limit
change between 20 km/h and
13 0 km/h is de tected and the automatic adop‐
tion of speed limits is active, it will be automati‐ cally adop
ted as thestored speed
(/ page 233).
The driven speed is adjus ted when theve hicle is
le ve l with the traf fic sign at the latest. In the
case of signs indicating entry into an urban area,
th e speed is adap ted according tothe speed
permitted within the urban area. The speed limit
display in the Instrument Display is alw ays upda‐
te d when theve hicle is le vel with the tra ffic sign.
If th ere is no speed restriction on an unlimi ted
st re tch of road (e.g. on a mo torw ay),th ere com‐
mended speed is au tomatical lyadop ted as the
st ored speed. The sy stem uses the speed stored
on an unlimited stre tch of road as there com‐
mended speed. If you do not alter thestored
speed on an unlimited stre tch of road, there c‐
ommended speed is 130 km/h.
If Ac tive Dis tance Assi stDISTRONIC has been
put into passi vemode bypressing the accelera‐
to r pedal, only speed limits which are higher
th an the set speed are adop ted.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 186). Sy
stem limits
The sy stem limits of Traf fic Sign Assi stapply to
th e de tection of traf fic signs (/ page 231).
Speed limits bel ow20 km/h are not auto mati‐
cally adop tedby the sy stem as thestored speed.
Te mp orary speed restrictions (e.g. for a cer tain
time or due towe ather conditions) cannot be
proper ly detected bythe sy stem. The maximum
permissible speed applying toave hicle with a
trailer is not de tected bythe sy stem.
Ad just the speed in these situations. &
WARNING Risk of accident due toActive
Speed Limit Assi stadapting theve hicle's
speed
The speed adop tedby Active Speed Limit
Assi stmay be too high or incor rect in some
individual cases, su chas:
R at speed limits below 20 km/h
R inwe t conditions or in fog
R when towing a trailer 204
Driving and parking

#
Ensu rethat the driven speed complies
with traf fic re gulations. #
Adjust the driving speed tosuit cur rent
traf fic and weather conditions. Fu
nction of route-based speed adaptation When
Active Dis tance Assi stDISTRONIC is acti‐
va ted, theve hicle speed will be adap ted accord‐
ingly tothero ute events ahead. Depending on
th e drive prog ram selected, theve hicle negoti‐
ates a route event ahead in a fuel-s aving, com‐
fo rtable or dynamic manner. When thero ute
eve nt has been passed, theve hicle accelerates
again tothestored speed. The set dis tance to
th eve hicle in front, vehicles de tected ahead and
speed restrictions ahead are take n into account.
Yo u can activate and deactivate route-based
speed adap tation in the multimedia sy stem
(/ page 206).
The following route events are take n into
account:
R Bends R
T-junctions, roundabouts and tollst ations
R Turns and exits
R Traf fic jams ahead (only wi thLive Traf fic
Information )
% When theto llst ation is reached, Active Dis‐
ta nce Assi stDISTRONIC adopts the speed as
th estored speed.
Also, the speed is reduced if the turn signal indi‐
cator tochange lanes is swit ched on and one of
th efo llowing situations is de tected:
R Turning off at junctions
R Driving on slowing-down lanes
R Driving on lanes adjacent toslowing-down
lanes
The driver is responsible forch oosing theright
speed and observing other road users. This
applies in particular tojunctions, roundabouts
and traf fic lights, as route-based speed adap ta‐
tion does not brake theve hicle toast andstill.
When route guidance is active, thefirs t speed
adjustment is car ried out automaticall y.Ifthe
turn signal indica tor is switched on, the selected ro
ute is confirmed and fur ther speed adjustment
is activated.
Speed adap tation is cancelled in thefo llowing
cases:
R Ifth e turn signal indicator is switched off
before thero ute event.
R Ifth e driver depresses the accelerator or
brake pedal during the process.
Sy stem limits
Ro ute-based speed adap tation does not take
ri ght of wayre gulations into account. The driver
is responsible for complying with road traf fic
re gulations and driving at a suitable speed.
In dif ficult conditions, the speed selection made
by the sy stem may not alw ays be suitable:
R unclear roads
R road nar rowing
R wetro ad sur faces, snow or ice
R when towing a trailer
In these situations the driver must inter vene
acco rding ly. Driving and pa
rking 205

Ste
ering and touch de tection
The driver is requiredtokeep their hands on the
st eering wheel at all times and be able tointer‐
ve ne at any time tocor rect the course of the
ve hicle and keep it in lane. The driver must
ex pect a change from active topassive mode or
vice versa at any time. If
th e sy stem de tects that the driver has not
st eered theve hicle for a considerable period of
time or has remo vedth eir hands from thesteer‐
ing wheel, display 1appears. If the driver still
does not steer theve hicle, a warning tone
sounds in addition tothe visual warning mes‐
sage. If
th e driver does not react tothis wa rning for a
considerable period, an emergency stop is initi‐
ated (/ page 208).
If th e driver steers, no warning is issued, or the
wa rning is ended.
If Ac tive Steering Assist de tects that a sy stem
limit has been reached, a visual warning is
issued and a warning tone sounds.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 186).
Sy stem limits
Ac tive Steering Assist has a limited steering tor‐
qu efo r lateral guidance. In some cases, the
st eering inter vention is not su fficient tokeep the
ve hicle in the lane or todrive thro ugh exits.
The sy stem may be impaired or may not function
in thefo llowing ins tances:
R The reis poor visibilit y,e.g. due tosno w,rain,
fo g, heavy spr ay,greatly varying light condi‐
tions or strong shado wsonthe car riag ew ay.
R There is glare, e.g. from oncoming traf fic,
di re ct sunlight or reflections. R
Insuf ficient road illumination.
R The windsc reen is dirty, mis ted up, damaged
or co vered in the vicinity of the camera, e.g.
by ast icke r.
R No, or se veral, unclear lane markings are
present for one lane, or the markings change
qu ickl y,forex ample, in a con stru ction area
or junctions.
R The lane markings are wornaw ay, dark or
co vered up, e.g. bydirt or sno w.
R Ifth e dis tance totheve hicle in front is too
short and thus the lane markings cann otbe
de tected.
R The road is nar row and winding.
R There are obs tacles on the lane or projecting
out into the lane, such as object mar kers.
The sy stem does not pr ovide assis tance in the
fo llowing conditions:
R On tight bends and when turning.
R When crossing junctions.
R Atroundabouts or tollst ations.
R When towing a trailer. Driving and parking
207

R
Ifth e lane markings change quickl y,e.g.
lanes branch off, cross one ano ther or
mer ge.
R Ifth e car riag ewa y is very nar row and wind‐
ing.
R Vehicles with Driving Assistance Pack‐
age: ifth era dar sensors in there ar bumper
are dirty or co vered in snow and an obs tacle
is de tected in your lane, no lane-cor recting
brake application take s place.
Ac tivating/deactivating Active Lane Keeping
Assist
Multimedia sy stem:
4 © 5
Settings 5
Quick access
5 Active Lane Keeping Assist #
Activate or deacti vate the function. Setting
Active Lane Keeping Assist
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Active Lane Keeping Assist
Setting the sensitivity
% The availability of this function is dependent
on the count ry. #
Select Standard ,Sensitive orOff.
Ac tivating or deactivating the haptic warning #
Select Warning.
Ac tivate or deacti vate the function. Tr
ailer hitch Note
s on trailer operation *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Obser
vethefo llowing no tes on theto ngue
we ight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight
Do not exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi‐
cle
R Perm issible gross weight of theto wing vehi‐
cle
R Perm issible grossweight of the trailer
R Maximum permissible speed of the trailer Driving and parking
239

R
Alw ays distribute the load on the bicycle rack
as eve nly as possible across theve hicle's
longitudinal axis.
Mercedes-Benz recommends removing all
de tach able parts from bicycles (e.g. bask ets,
ch ild seats, rech arge able bat teries) before load‐
ing them onto the bicycle rack . This will impr ove
th e aerodynamic resis tance and centre of gr avity
of the bicycle rack.
Alw ays secure the bicycles topreve ntthem from
moving around and check them at regular inter‐
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driv‐
ing characteristics and rear view may be
impaired. In addition, aerodynamic resis tance
and the load on the trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical dis tance between centre of gr avity
and ball head
2 Horizon tal dis tance between centre of gr av‐
ity and ball head
3 The centre of gr avity is on theve hicle's
centre axis
Obse rveth efo llowing information when loading
th e bicycle rack: Loading
the bicycle rack 3 bicycles 4 bicycles
To talwe ight of
bicycle rack
and load Up
to75 kg Up to
10 0kg
Max. dis tance
1 420 mm 420 mm
Max. di stance
2 300 mm 400 mm When transpo
rting four bic ycles or with a total
we ight between 75kgand 100kg , alw ays use
bicycle rack s with additional support on the
trailer hitch guide pin. Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow bar
sy stems that are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow bar
sy stems can lead todamage on theve hicle.
When you are towing a vehicle with tow bar sys‐
te ms, safe driving characteristics cannot be 246
Driving and pa rking

guaranteed
forth eto wing vehicle or theto wed
ve hicle. The vehicle-trailer combination may
swer vefrom side toside. Comply with the per‐
mitted towing me thods (/ page 327) and the
instructions forto wing with bo thaxles on the
ground ( /page 328). Driving and parking
247

Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page111 )
Blue tooth ®
connection:
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing
Blue tooth ®
profiles:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem.
R MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
Ir re spective of this, Blue tooth ®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions. Ne
twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free.
R The SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
th e network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz.com/connect 276
MBUX multimedia sy stem