trailer MERCEDES-BENZ E-CLASS SALOON 2020 Service Manual

Pe
rm issible rear axle load (trailer operation) Model
Axle load
E 18 01 365kg
E 200 4MATIC 1405 kg
E 220 d (150 kW) 1445 kg
E 220 d 4MATIC
(143 kW) 13
80 kg
E 220 d 4MATIC
(150 kW)
E 300 d 4MATIC 14
50 kg
E 300 1420 kg
E 300 d1 395kg
E 350 1440 kg
E 350 d1 425kg
E 400 d 4MATIC 1430 kg Model
Axle load
E 450 4MATIC 1460 kg
All other models 1375 kg 368
Tech nical da ta

Lights
Display messages
Possible causes/consequences and M
MSolutions
: Left dipped beam (examp le) *T
he cor responding light source is defective. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when allthe light-emitting
diodes in the light are faulty.
: Malfunction See Owner's
Manual *T
heexterior lighting is malfunctioning. #
Consult a qualified specialist workshop.
* Ve hicles with a trailer hitch: a fuse may haveblown. #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the fuses and replace them if necessary (/ page 332).
:
Automatic driving lights
inoperative *T
he light sensor is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 375

Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 V
battery may dischar geand it will then be possible tostart theve hicle only with the aid of a second battery
(s ta rting assis tance).
ï Operation only possible in
transmission position P *
The ball neck will not swivel because transmission position h,kor neutral iis selected. #
Dep ress the brake pedal. #
Enga gepark position j.
ï
Trailer coupling extending… *T
he ball neck will retract/ extend.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear. Display messages and
warning/indicator lamps 37 9

Display messages
Possible causes/consequences and M
MSolutions
ï Check trailer hitch lock *T
he trailer hitch is not operational during a journey with a trailer. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Initiate a new swivel mo vement and, at the same time, pull and hold the button on the boot lid until the ball
neck engages beneath the bumper (/ page240). #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away. 380
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Ifth e ball neck is retracted: initiatea new swivel mo vement and, at the same time, pull and hold the button
on the boot lid until the ball neck engages vertically in the loc ked position and then engages beneath the
bumper (/ page240). #
Ifth e ball neck is extended: pull and hold the button on the boot lid until the ball neck engages beneath the
bumper.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
Ù Steering malfunction
Increased physical effort
See Owner's Manual *T
he po werst eering assis tance is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 381

Display messages
Possible causes/consequences and M
MSolutions
É Vehicle rising *Y
our vehicle is adjusting tothe le velyo u ha veselected.
É Vehicle rising Please wait *T
hevehicle le vel is too lo w.The vehicle will be raised tothe selected vehicle le vel. #
Wait until the display message disappears before pulling away.
É Please reduce speed *Y
ou are driving toofast forth e selected vehicle le vel. #
Toadjust theve hicle le vel,yo u must not drive at speeds greaterth an 60 km/h. #
Toadjust theve hicle le vel during trailer operation, you must not drive at speeds greaterth an 30 km/h.
Active Parking Assist and
PARKTRONIC inoperative
See Owner's Manual *A
ctive Parking Assist and Parking Assist PARKTRONIC are malfunctioning.
Once the cause of the problem is no longer present, the sy stem will be available again. #
Continue driving while paying attention totheve hicle's sur roundings.
or #
Stop theve hicle in accordance with the tra ffic conditions and restart the engine. #
Ifth e display message still appears, consult a qualified specialist workshop. 400
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Blind Spot Assist currently
unavailable See Owner's
Manual *B
lind Spot Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 233).
Once the cause of the problem is no longer present, the sy stem will be available again. #
Drive on.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e engine.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist will be una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assi stistemp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 233).
Once the cause of the problem is no longer present, the sy stem will be available again. #
Drive on.
or 402
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e engine.
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assi stis malfunctioning. #
Consult a qualified specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stwill be una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page 236).
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
Drive on.
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 403

Display messages
Possible causes/consequences and M
MSolutions
5 Engine oil level cannot be
measured *T
he electrical connection tothe oil le vel sensor has been inter rupte d or the oil le vel sensor is faulty. #
Consult a qualified specialist workshop. Wa
rning and indicator lamps Overview of indicator and
warning lamps Some sy
stems will per form a self-test when the
ignition is switched on. Some indicator and
wa rning lamps may briefly light up or flash. This
behaviour is non-critical. These indicator and
wa rning lamps indicate a malfunction only if they
light up or flash af terth e engine has been star‐
te d or during a journe y. Instrument display Depending on
the display setting, the positions
of the indicator lamps on the instrument display
may dif fer from theex ample shown. Indicator and
warning lamps:
6 Re
stra int sy stem (/ page 426)
ü Seat belt (/
page 426)
ï Trailer hit ch (/page 427)
Ù Powe rst eering (/ page 427)
ÿ Coolanttemp erature (/ page 428)
; Engine diagnostics (/
page 428)
% Preglow
# Elect
rical fault (/ page 428)
8 Re
ser vefuel with fuel filler flap loca‐
tion indicator (/ page 428)
! Elect
ric pa rking brake (red)
(/ page 431) 424
Display messages and warning/indicator lamps

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ü Seat belt warning lamp
lights up The
red seat belt warning lamp lights up once the engine has star ted.
In addition, an intermittent warning tone may sound.
*T he red seat belt warning lamp reminds the driver and front passenger tofast entheir seat belts. #
Fasten your seat belt (/ page 39).
If yo u ha veplaced objects on the front passenger seat, there d seat belt warning lamp may remain lit. Ve
hicle Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ï Tr ailer tow hit chwarning
lamp The
red trailer hitch warning lamp is lit.
*The trailer hitch is not operational or is swivelling. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Notethe messages on the multifunction displa y. Displ
aymessa ges and warning/indicator lamps 427