maintenance MERCEDES-BENZ E-CLASS SALOON 2021 Owner's Manual

-
temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely re paired. In such
cases, visit a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pr otected bya decorative foil aTer removing a
decorative foil. %
Have workor repairs todecorative foils car-
ri ed out at a quali/ed specialist workshop,
e.g. in a Mercedes-Benz Se rvice Centre. N
No
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and theve hicle before cleaning the wind-
screen or wiper blades. &
W
WARNING
ARNING Risk of burns from theta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could burn
yo urself. #
Always be particular lycareful around the
ta ilpipe and theta ilpipe trims and super-
vise children especially closely in this
area. #
Allow vehicle parts tocool down before
to uching them. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing vehicle
parts:
Wheels and r Wheels and r ims
ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes
aTer cleaning before parking it. The brake
disks and brakepads warm up and dry out.
W W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz. 370 370
Maintenance and care

R
Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen
th oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 216).
W
W iper blades
iper blades
R Movethe wiper arms into there placement
position (/ page 144).
R With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
% Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen. Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents, such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 216).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm.
Rev
Rev er
ersing camer
sing camer a and 360° Camera
a and 360° Camera
R Toopen there ar camera co ver,switch on the
ve hicle.
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.T
T
ailpipes
ailpipes
R Clean with a cleaning agent recommended for
Mercedes-Benz, especially in the winter and
aTer washing theve hicle.
R Do not use acidic cleaning agents.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball, forex ample,
with a wire brush.
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. Maintenance and care
371
371

N
N
o
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: Seat belts
Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. R
Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
St eer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leather or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamage caused bywrong cleaners #
Do not use sol vent-based cleaning
agents such as tarre mo ver or wheel 372
372
Maintenance and care

cleane
r;neither should you use polishes
or wa xes. Otherwise you may damage
th e /nish. R
Clean with a damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Leather is a natural product. It has natural
surface properties, such as di.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colour di.erences. These sur face
properties are characteristics of leather and
not material faults. What's more, leather is
subject toa natural ageing process during
which the sur face properties change.
Genuine leat
Genuine leat her seat cov her seat covers
ers
R Clean with a damp clo thand then wipe with a
dry clo th. R
Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Regular cleaning and care ofthe leather
re duces soiling, wear mar ksand ageing dam-
age and thus signi/cant lyex tends its life
span. Clo thing that can lea vestains, e.g.
jeans, can le ave discolouration on the leather.
DIN
DINAMIC AMIC A seat cov
A seat cov ers
ers
R Clean with a damp clo th.
R Do not use a micro/bre clo th.
Imit
Imit ation leat
ation leat her seat cov
her seat cov ers
ers
R Clean with a damp clo thand 1% soapy water.
R Do not use a micro/bre clo th.
F
F abr
abr ic seat cov
ic seat cov ers
ers
R Clean with a damp micro/bre clo thand 1%
soapy water and allow todry.
EASY
EASY -PAC
-P AC K boo
K boo t box
t box
R Clean wi tha damp clo th. R
Do not use any alcohol-based thinners, petrol
or abrasive cleaning agents. Maintenance and care
373
373

At
a dis tance of app roximately 1 m tothe tyre
in0ation compressor and appr oximately 1.6 m
abo vethegr ound, thefo llowing sound pres-
sure le vels appl y:
R Emissions sound pressure le vel
L PA 83 dB (A)
R Sound po wer le vel L
WA 91 dB (A)
The tyre in0ation compressor is maintenance-
free. If there is a malfunction, please contact
a qu ali/ed specialist workshop. Using t
Using t
he TIREFIT kit
he TIREFIT kit R
R
eq
eq uir
uir ements:
ements:
R Tyre sealant bottle and tyre in0ation compres-
sor (/ page 377)
R TIREFIT stic ker
R Gloves
Yo u can use TIREFIT tyre sealant toseal per fora-
tion damage of up to4 mm, particular lythose in
th e tyre contact sur face. You can use TIREFIT in
outside temp eratures down to-20 °C. &
W
WARNING
ARNING Risk of accident when using
tyre sealant
The tyre sealant may be unable toseal the
tyre proper ly, especially in thefo llowing cases:
R there are lar gecuts or punctures in the
tyre (la rger than damage pr eviously men-
tioned)
R the wheel rims ha vebeen damaged
R aTer journe yswith very low tyre pressure
or with 0at tyres #
Do not continue driving. #
Consult a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of injury and poisoning
from tyre sealant
Ty re sealant is hazardous tohealth and causes
ir rita tion. Do not allow it tocome into contact
with your skin, eyes or clo thing, and do not
swallow it. Do not inhale any vapours. Keep
th e tyre sealant away from children. Obser
vethefo llowing if you come into contact
with the tyre sealant: #
Rinse o. the tyre sealant from your skin
using water immediatel y. #
If tyre sealant gets into your eyes, thor-
oughly rinse them using clean water
immediatel y. #
If tyre sealant has been swallo wed,thor-
oughly rinse out your mouth immediately
and drink plenty of water. Do not induce
vo miting and seek medical attention
immediatel y. #
Change out of clo thing which has come
into contact with tyre sealant immedi-
atel y. #
If an alle rgic reaction occurs, seek medi-
cal attention immediatel y. *
N NO
OTE
TE Overheating due tothe tyre in0ation
compressor running too long #
Do not runth e tyre in0ation compressor
fo r longer than ten minutes without inter-
ru ption. 378 378
Breakdown assistance

Inter
changing the front and rear wheels if the
wheels or tyres ha vedi.erent dimensions can
re nder thege neral ope rating permit in valid.
The wear patterns on the front and rear wheels
di.er:
R front wheels wear more on the tyre shoulder
R rear wheels wear more in the centre of the
tyre
Do not drive with tyres that ha vetoo little tread
dep th. This signi/cantly reduces traction on wet
ro ads (aquaplaning).
On vehicles with the same front and rear wheel
size, you can inter change the wheels every
5,000 to10,000 km, depending on thewe ar.
Ensu rethe direction of rotation is maintained for
th e wheels.
Obser vethe inst ructions and saf ety no tes on
"Changing a wheel" when doing so (/ page 405). N
No
ot
tes on st
es on st or
oring wheels
ing wheels When storing wheels, obser
vethefo llowing no tes:
R ATer removing wheels, store them in a cool,
dry and preferably dark place.
R Protect the tyres from contact with oil, grease
or fuel. Ov
Ov
er
ervie
vie w of t
w of t he tyr
he tyr e-c
e-chang
hang e t
e tool kit
ool kit *
N
NOOTE
TE Mercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Apart from some countr
y-speci/c variants, vehi-
cles are not equipped with a tyre-change tool kit.
Fo r more information on which tyre-changing
to ols are requ ired and appr ovedfo r per form ing a
wheel change on your vehicle, consult a quali/ed
specialist workshop.
Yo ure qu ire thefo llowing tools, forex ample, to
ch ange a wheel:
R Jack R
Chock
R Wheel wrench
R Centring pin
% The jack weighs appr oximately 3.4 kg.
The maximum load capacity of the jack can
be found on the stic ker a1xed tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a quali/ed spe-
cialist workshop.
The tyre-change tool kit is located under the boot
0oor.
% Depending on the model, the tyre change tool
kit may be located at other positions under
th e boot 0oor. 404
404
Wheels and tyres

#
Position the hub cap and turn the centre co ver
clockwise until the hub cap engages ph ysically
and audibl y.
Aluminium hub cap
Aluminium hub cap #
T
To r
o r emov
emov e:
e:position soc ket2 from the tyre-
ch ange tool kit on hub cap 1.#
Position wheel spanner 3on soc ket2. #
Using wheel spanner 3, turn hub cap1
anti-clockwise and remo veit. #
T
To
o /t:
/t: follow the inst ructions abo veinreve rse
order.
% Speci/ed
Speci/ed tight
tightening t
ening t orq
orque:ue: 25 Nm. R
R
aising t
aising t he v
he vehicle when c
ehicle when c hanging a wheel
hanging a wheel R R
eq
eq uir uir ements:
ements:
R There are no persons in theve hicle.
R The vehicle has been prepared for a wheel
ch ange (/ page 405).
R The wheel trims and hub caps ha vebeen
re mo ved (/ page 405).
Impor tant no tes on using the jack:
R Use only a vehicle-speci/c jack that has been
appr ovedby Mercedes-Benz toraise theve hi-
cle.
R The jack is only designed forra ising and hold-
ing theve hicle for a short time while a wheel
is being changed and not for maintenance
wo rkunder theve hicle.
R The jack must be placed on a /rm, 0at and
non-slip sur face. If necessar y,use a lar ge, 0at,
load-bearing, non-slip underla y.
R The foot ofthe jack must be positioned verti-
cally under the jack support point. Ru
les of conduct when theve hicle is raised:
R Never place your hands or feet under theve hi-
cle.
R Never lie under theve hicle. 406
406
Wheels and tyres

N
N
o
ot
tes on t
es on t ec
echnical data
hnical data
* NO
NOTE
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical data was de term ined in accordance
with EU Directives. The data stated only applies to
ve hicles with standard equipment. You can obtain
fur ther information from a Mercedes-Benz Service
Centre.
Onl Onl y f
y for cert
or cert ain countr
ain countr ies:
ies:you can /n dvehicle-
speci/c vehicle data in theCO C documents (CER-
TIFIC ATE OF CONFORMITY). These documents
are deli vered with your vehicle. On-boar
On-boar
d electr
d electronics
onics N
No
ot
tes on t
es on t am
amper
per ing wit
ing wit h t
h the engine electr
he engine electr onics
onics *
N
NOOTE
TE Prematu rewe arthro ugh improper
maintenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha veworkon the engine elec-
tronics and related components car ried
out at a quali/ed specialist workshop. T
T
w
w o-wa
o-wa y r
y radios
adios N
No
ot
tes on
es on /tting
/tting tw
two-wa
o-wa y r
y radios
adios &
W
WARNING
ARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retro/t-
ted incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with the
ve hicle elect ronics and jeopardise the operat-
ing saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due to
improper operation of two-w ayradios
If yo u use two-w ayradios in theve hicle
improper ly,th eir electromagnetic radiation
can disrupt theve hicle's elect ronics. This is
th e case in thefo llowing situations, in particu-
lar:
R The two-w ayradio is not connected toan
ex terior aerial.
R The exterior aerial is /tted incor rectly or is
not a lo w-re0ection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-re0ection exterior aerial /t-
ted at a quali/ed specialist workshop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe lo w-
re 0ection exterior aerial. 412
412
Te
ch nical data

A
A
dBlue
dBlue ®
®
r
rang
ang e and
e and /ll
/lllev
level
el
The AdBlue ®
/ll le vel and range can be displa yed
via the on-board computer. The AdBlue ®
range
sh ow n depends strongly on the driving style and
operating conditions. The actual range can there-
fo re deviate from thera nge cur rently displa yed in
th e on-board computer. The information supplied
in the operator's manual rega rding there ser ve
qu antity at the /rst display warning and on the
minimum top-up quantity when the fuel tank is
em pty is also tobe understood as guide values. Engine oil
Engine oil
N
No
ot
tes on engine oil
es on engine oil
Obser vethe no tes on operating 0uids
(/ page 417). *
N
NOOTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters other
th an those which meet the speci/cations
necessary forth e prescribed service
inter vals. #
Do not alter the engine oil or oil /lter in
order toachie velonger change inter vals
th an prescribed. #
Do not use additives. #
Have the engine oil changed aTer the
prescribed inter vals. Mercedes-Benz
recommends having the oil
ch anged at a quali/ed specialist workshop.
Only use engine oils appr ovedfo ryo ur vehicle by
Mercedes-Benz.
P P e
etr
tr ol engines:
ol engines: for cer tain countries, di.erent
engine oils can be used in conjunction with
re duced maintenance inter vals. Further informa-
tion on di.erent engine oils can be obtained at a
qu ali/ed specialist workshop.
Quality and capacity of engine oil (plug-in h Quality and capacity of engine oil (plug-in h ybr
ybr id)
id)
Engine oil
Engine oil speci/cation
speci/cation P
P
e
etr
tr ol engines
ol engines MB-Fr
MB-Freig
eigabe or MB-
abe or MB-
Appr ov
Approv al
al
All models 229.5* P
P
e
etr
tr ol engines:
ol engines: Only useSAE 0W-40 or SAE
5W-40 viscosity class engine oils.
Engine oil Engine oil speci/cation
speci/cation Diesel engines
Diesel engines
MB-Fr
MB-Freig
eigabe or MB-
abe or MB-
Appr ov
Approv al
al
All models 229.52* Te
ch nical data
423
423

Air v
Air v
ents
ents
see Air vents
Air
Air -conditioning syst
-conditioning syst em
em
see Climate cont rol
Air
Air -r
-recir
ecir culation mode
culation mode................................. .153
Air
Air -w
-wat
ater duct
er duct
Ke eping free.......................................... 367
Airbag
Airbag Activation................................................ 44
Au tomatic co-driver airbag shuto............ .53
Fr ont airbag (driver, front passenger)........ 50
Installation locations................................ 50
Knee airbag............................................. 50
Overview.................................................. 50
PA SSENGER AIR BAG indicator la mps...... 54
Pr otection................................................ 51
Re duced pr otection.................................. 52
Side airbag.............................................. 50
Wi ndow airbag......................................... 50
Air0 ow
Air0ow
Setting................................................... 150
Alar Alar m syst
m syst em
em
see ATA (anti-theT alarm system) All-wheel dr
All-wheel dr
ive
ive
see 4M ATIC
Ambient lighting
Ambient lighting Setting (MBUX multimedia system)........ .143
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in theve hicle.................................... 77
Anti-loc
Anti-loc k br
k braking syst
aking syst em
em
see ABS (Anti-lock Braking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 81
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alarm system)
Anticipat
Anticipat or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus) Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf ety sy stem
ASS YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 360
Displaying the service due dat e.............. 359
Fu nction/no tes...................................... 359
Re gular maintenance work..................... 359
Special service requ irements................. 359
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm........................... 100
Fu nction................................................ 100
Interior pr otection function.....................1 01
Priming/deactivating interior pr otec-
tion........................................................ 102
Priming/deactivating tow- awa y pro-
te ction................................................... 101
To w- awa y protection function................. 100
A
A TTENTION ASSIST TTENTION ASSIST
Function................................................ 223
Setting.................................................. .224
System limitations.................................. 223 518
518
Index