service MERCEDES-BENZ E-CLASS SALOON 2022 Owner's Guide

%
If Mercedes me connect 5is acti ve,the
ve hicle is lin ked with Mercedes me connect.
Ve hicle data is then transmitted tothe back
end system. What data is transmitted
depends on which services are activated. Fur-
th er de tails can be found in the Mercedes me
connect term s and conditions and data pro-
te ction information. The function is count ry-
dependent.
If transmission of vehicle position 6is
active , Mercedes me connect services ha ve
been activated forth is vehicle which access
th eve hicle's geoposition. In which ins tances
th ege oposition is transmitted depends on the
particular services. Further de tails can be
fo und in the Mercedes me connect term s and
conditions and data pr otection information.
The function is countr y-dependent. Oper Oper
ating t
ating t he MBUX multimedia syst
he MBUX multimedia syst em
em Using T Using T
ouc ouch Contr
h Contr ol
ol 1
© Shows th e home screen
2 Touch Control
=9Ì: swipe inthe direction of
th e ar row (navigate)
a Press (con/rm)
3 G Returns tothe pr evious display
4 6 Makes or accepts a call
~ Rejects or ends a call
5 Toincrease volume: swipe upwards
To reduce volume: swipe down 8
Toswitch o. the sound: press
6 £ Starts LINGU ATRO NIC
ß Calls up favo urites (press brie0y) or
adds favo urites and themes (press and hold)
% Tooperate Touch Control 2inthe most
e.ective way,use the tip of your thumb if pos-
sible.
Na vigation thro ugh the menus is car ried out with
To uch Control 2with single-/nger swipes. #
T
To select a menu op
o select a menu op tion:
tion:swipe and press. #
T
To mov
o mov e t
e the digit
he digit al map:
al map: swipe in any direc-
tion.
Using t
Using t he t
he touc
ouchscr
hscr een
een #
Select menu options, symbols or characters
by pressing brie0y. #
T
To na
o na vig
vigat
ate in menus:
e in menus: swipe up, down, leT or
ri ght. #
T
To use handwr
o use handwr iting t
iting to ent
o enter c
er c har
haract
acter
ers:
s: write
th ech aracter with one /nger on the
to uchscreen. MBUX multimedia system
295
295

Syst
Syst
em limits, displa
em limits, displa y messag
y messages and not
es and not es f
es for
or
r
r ec ti/cation
ecti/cation
The system may be impai red or may not function
in thefo llowing situations:
R The camera in theove rhead control panel may
heat up due tooperating conditions. As a
re sult the camera may switch o. temp oraril y,
particular lyduring longer periods of operation
and at high outside temp eratures.
Do not touch or co verth e camera and wait
until the camera has cooled down and is avail-
able again. R
The camera is co vered, dirty, misted up or
scratched.
Wa it until the camera has cooled down before
cleaning the camera lens.
Clean the outside of the camera lens with a
dry or damp cotton clo th. Do not use micro/-
bre clo ths. Do no not tre mo vethe co ver when
cleaning.
R Recognition can be impaired byre0ective
clo thing, an adverse colour of clo thing or by
accessories, forex ample. R
Clothing being worn(hat, sha wl, scarf) may be
limiting the de tection area of the camera.
Ke ep the camera's /eld of vision clear.
R The camera is not operational.
Consult a Mercedes-Benz service centre.
The MBUX Int
The MBUX Int er
er ior Assist ior Assist ant suppor
ant suppor ts t
ts the f
he f ollo
ollowing int
wing int er
eractions:
actions: Int
Int
er
eraction ar
action ar ea
ea Int
Int er
eraction
action Descr
Descrip
iption
tion
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assistant recognises the approach of the hand towa rds a cont rol
element.
Depending on the active application, the display will be adjusted in the media
displa y.Some functions di.e rentiate between driver and front passenger.
No speci/c hand position is requ ired.
Ab ove the centre console De/ned pose Afavo urite is called up with a de/ned pose. MBUX multimedia system
299 299

%
Vehicles with rear telephon y:The handset
must be in the cradle while the system is
re set.
A prom ptappears again asking whe ther youre ally
wish toreset. #
Select Yes.
The multimedia system is reset tothefa ctory
settings. If you ha veset a PIN foryo ur system,
th is will also be reset. Plug-in h
Plug-in h
ybr
ybr id se
id se ttings
ttings Con/gur
Con/gur
ing
ingse
settings f
ttings f or plug-in h
or plug-in h ybr
ybrid v
id v ehicles
ehicles Multimedia system:
4 © 5
EQ
Se
Se tting t
tting t he c
he char
harging pr
ging pr ocess
ocess #
Select Departure time .
The following charging times can be selected:
R Once
R Week profile #
Select a setting. Se
Se
tting a single depar
tting a single depar tur
ture time
e time #
Select Departure time . #
Select Edit single time . #
Set a departure time.
Se
Se tting t
tting t he w
he week
eekpr
pro/le
o/le #
Select Departure time . #
Select Edit week profile. #
Add new time #
Set the desired departure times, e.g. every
day at 8 a.m. #
Select a.
Se
Se tting t
tting t he maximum c
he maximum c har
harging curr
ging curr ent
ent #
Select Maximum charge current. #
Select Maximum, 8 ampsor6 amps.
When the battery is charge d, thech arging cur-
re nt is limi tedto the selected amperage.
% For saf etyre asons, only use thech arging
cable supplied with theve hicle or an original
Mercedes-Benz charging cable. Mercedes-
Benz thoroughly tests these original charging
cables forth eir suitability forth e high-voltage ch
arging of your vehicle. Pur chase these parts
from your Mercedes-Benz Service Centre and
obtain advice there.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating r
ating rout
oute-based oper
e-based oper ating
ating
mode s
mode str trat
at egy
egy #
Select Electric in city .
Depending on the pr evious status, the func-
tion is activated or deactivated. Calling up t Calling up t
he ener he energy
gy0ow
0ow display
display Multimedia system:
4 © 5
EQ #
Select Energy flow.
The visualisation of the energy 0ow in theve hi-
cle is displ ayed.
Information on the status of thehy brid system
and the cur rent state of charge ofthe high-voltage
battery is displa yed in addition tothe energy 0o w. MBUX multimedia system
307
307

The
following entries can be made, forex ample:
R Town, st reet, house number
R Street,to wn
R Postcode
R POI name or POI ca tegor y,e.g. Parking
R Contact name #
Select a sear chresult in list 3. #
Calculate thero ute (/ page 311).
% You can /nd fur ther information about desti-
nation entr y,e.g. thre e-word addresses, in the
Digital Owner's Manual.
Changing country
Changing country #
Select the country indicator in 1.#
Enter the country indicator. #
Select the country in 3.
Using online sear ch
Using online sear ch
% Requirements: the media display sho wsan
Internet connection in the status line with the
Q symbol. Destination ent
ryuses online map services. If the
on-board sear ch/nds no sui table destinations or
if yo uch ange countries, the online sear chisavail-
able.
Fo rth e destination you can enter an address, a
POI or a thre e-word address. #
Enter the destination in input line 2.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displa yed.
or #
Select country indicator 1. #
Select the pr ovider forth e online service from
th e countries list. #
Enter the destination in input line 2. #
Select the destination in the list. Calculating a r Calculating a r
out
out e and using se
e and using se ttings f
ttings for r
or route
oute
guidance
guidance R
R
eq
eq uir
uir ements:
ements:
R The destination has been entered.
R The destination address is shown. Multimedia system:
4 © 5
Navigation 1
¥ Noroute yet.
¦ Aro ute has been mapped. #
Select ¥.
The route tothe destination is calculated.
Ro ute guidance begins.
or #
Select ¦. #
Select Set as intermediate dest..
The destination address is set as the next
intermediate destination. MBUX multimedia system
311
311

#
Activate or deactivate Motorway information .Using ser
Using ser
vices
vices R
R
eq
eq uir
uir ements:
ements:
R There is an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service.
Fu rther information can be found at: https://
www.mercedes.me
R The service is available and has been activa-
te d.
R The following additional conditions apply to
th ePa rking service:
- The navigation services option is available,
subscribed toand activated in the
Mercedes me Portal.
- The parking service is part of the scope of
th eNa vigation Services. Multimedia system:
4 © 5
Navigation
Displa
Displa ying t
ying t he
he tr
tr a1c
a1c situation wit
situation wit h Liv
h Live
eTr
Tra1c
a1c
Inf
Inf or
ormation
mation #
Select Z. #
Activate Traffic . #
Select Advanced. #
Select View. #
Select Map elements . #
Activate Traffic incidents, Free-flowing traffic
and Delay.
If tra1c information has been received, then
tra1c incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn-
ing message s are displayed.
The tra1c delay is displa yedfo rth e cur rent
ro ute. Tra1c dela yslasting one minute or lon-
ge r are take n into consideration.
Displa
Displa ying hazar
ying hazar d w
d war
arnings wit
nings wit h Car
h Car-t
-to-X commu-
o-X commu-
nication
nication
If hazard warnings are available these can be
shown as symbols on the map. The display depends on
the settings forth eTraffic andTraf-
fic incidents options. #
Set the options.
If Traffic is switched o. and Traffic incidents
is switched on, the symbols are shown on the
prospective route.
Displa Displa ying w
ying w eat
eather inf
her inf or
ormation and ot
mation and other map
her map
cont
cont ents
ents #
Select Z. #
Select Advanced. #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y. #
Switch on a se rvice, e.g. Weather.
Cur rent we ather information is displ ayed on
th e navigation map, e.g. temp erature or cloud
co ver. MBUX multimedia system
313
313

P
P
ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N
NOOTE
TE Vehicle damage due tofailure to
obser velocal information and parking
conditions The data is based on
the information pr ovided
by there specti veservice pr oviders. Mercedes-Benz does not guarantee
the accu-
ra cy of the information pr ovided in relation to
th e car park or parking area. #
Always obser vethe local information and
conditions. %
This service is not available in all countries. #
Select Zand activate Parking. #
Tap on jinthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity.
The following information is displa yed (if avail-
able):
R Destination address, dis tance from cur rent
ve hicle position and ar riva l time
R Information on the multi-s tore y car
park/car par k,forex ample:
- Opening times
- Parking charges
- Current occupancy
- Maximum parking time -
Maximum access height Maximum access height
The maximum access height sh ownby
th e parking service does not replace
th e need for obser vation of the actual
circumstances.
R Available payment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of available parking spaces
R Payment me thod (e.g. at the parking
me ter)
R Services/facilities at the parking option
R Telephone number #
Calculate thero ute (/ page 311). N
No
ot
tes on t
es on t he dashcam
he dashcam *
N
NOOTE
TE Obser velegal regulations and data
pr otection provisions Yo
u are legally responsible for operation and
use of the dashcam functions. 314
314
MBUX multimedia system

R
The camera is not functional, theCamera
unavailable message appears.
Ha ve the camera checked in a Mercedes-Benz
service centre. T
T
elephone
elephone T
T
elephony
elephony N
No
ot
tes on t
es on t elephony
elephony &
W
WARNING
ARNING Risk of dist raction from operat-
ing integ rated communication equipment
while theve hicle is in motion
If yo u operate communication equipment inte-
gr ated in theve hicle when driving, you could
be distracted from the tra1c situation. This
could also cause youto lose control of the
ve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad and tra1c conditions and operate
the
equipment with theve hicle stationar y. &
W
WARNI NG
ARNI NGRisk of accident from operating
mobile communication equipment while
th eve hicle is in motion
Mobile communication devices distract the
driver from the tra1c situation. This can also
cause the driver tolose control of theve hicle. #
As a driver, only operate mobile commu-
nication devices when theve hicle is sta-
tionar y. #
As a vehicle occupant, use mobile com-
munication devices only in the designa-
te d area, e.g. in there ar passen ger com-
partment. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating mobile communication equipment in
th eve hicle. &
W WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cann ot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. 316 316
MBUX multimedia system

Obser
vethe additional information on st owing
mobile communications devices cor rectl y:
R Loading theve hicle (/ page 121)
Blu et
Bluet ooth
oo th®
®
connection:
connection:
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing Blue-
to oth ®
pro/les:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions. N
N e
etw
tw or
or k connection:
k connection:
The following cases can lead tothe call being dis-
connected while theve hicle is in motion:
R You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is log ged into
th e network with the second SIM card at the
same time
The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire-
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may 0uctuate.
Fu rther information can be obtained from a
Mercedes-Benz service cent reor at: https://
www.mercedes-benz.com/connect MBUX multimedia system
317 317

R
Two mobile phones are connected with the
multimedia system via Blue tooth ®
(two phone
mode).
- You can use all the functions of the multi-
media system with the mobile phone in the
fo re ground.
- You can receive incoming calls and mes-
sages with the mobile phone in the bac k-
gr ound.
Yo u can inter change the mobile phone in
th efo re ground and backg round.
R A mobile phone is connected as the car
phone.
Connecting a mobile phone
Connecting a mobile phone
R R eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc-
tions).
R Blue tooth ®
is activated on the multimedia sys-
te m. Multimedia system:
4 © 5
Phone
Searc
Searc hing f
hing for a mobile phone
or a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone
Au thorisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F F unctions in t
unctions in t he t
he telephon
elephon y menu
y menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
- R Accept a call
- k End call
- i Create conferen. call
- Accept or reject a waiting call R
Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a contact's name
- Saving a contact as a favo urite
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Mer
Mer
cedes me app
cedes me app Mer
Mer
cedes me calls
cedes me calls Making a call via t
Making a call via t
heov
he overerhead contr
head contr ol panel
ol panel
% Mercedes me calls are not possible in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y. MBUX multimedia system
319
319

1
me button for service or information calls
2 SOS button co ver
3 SOS button (eme rgency call system)
Making a Mer
Making a Mer cedes me call
cedes me call#
Press me button 1. Making an emerg
Making an emerg
ency call
ency call #
Toopen the co ver of SOS button 2, press it
brie0y. #
Press and hold SOS button 3for at least one
second.
If a Mercedes me call is active, an emer gency call
can still be triggered. This has priority over all
ot her active calls.
Inf
Inf or
ormation about t
mation about t he Mer
he Mercedes me call
cedes me call
A call tothe Mercedes-Benz Customer Centre has
been initiated via the me button in theove rhead
control panel or the multimedia system
(/ page 319).
Using thevo ice dialogue system you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cus tomer Cent reforge neral
information about theve hicle
Yo u can /nd information on thefo llowing topics:
R Activation of Mercedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service cent re
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Customer Centre (/ page 322).
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centre
omer Centre
using t
using t he multimedia syst
he multimedia syst em
em
R
R eq
eq uir
uir ements:
ements:
R Access toa mobile phone network is available.
R The cont ract partner's mobile network co ver-
age is available in there spective region.
R The vehicle must be switched on so that vehi-
cle data can be transfer red automaticall y.
Multimedia system: 4 © 5
Phone 5
g #
Call Mercedes me connect .
ATer con/rmation, the multimedia system
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.320
320
MBUX multimedia system