command MERCEDES-BENZ E-Class SEDAN 2010 W212 Comand Manual

Introduction
Vehicle Equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Safety Instructions
GWarning
For safety reasons, only enter a destination
when the vehicle is stationary. When the
vehicle is in motion, a passenger should enter
the destination. Study manual and select
route before driving.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
COMAND calculates the route to the
destination without taking account of the
following:
R Traffic lights
R Stop and right-of-way-signs
R Lane merging
R Parking or stopping prohibited areas
R Other road and traffic rules and regulations
R Narrow bridges
GWarning
COMAND may give incorrect navigation
commands if the data in the digital map does
not correspond with the actual road/traffic
situation. Digital maps do not cover all areas
nor all routes within an area. For example, if
the traffic routing has been changed or the
direction of a one-way road has been
reversed.
For this reason, you must always observe
applicable road and traffic rules and
regulations during your journey. Road and
traffic rules and regulations always have
priority over the navigation commands
generated by the system.GWarning
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your
attention from driving and increase your risk
of an accident.
Updating the Map Software
The digital data for the map software will
become obsolete, just like conventional road
maps. Optimum route guidance by the
navigation system is only achieved with up-
to-date map software. Information on new
map software versions is available from an
authorized Mercedes-Benz Center.
You can have the map software updated there
by means of a DVD or perform the update
process yourself.
Notes on DVD Discs
R Only touch the discs at the edges.
R Handle the discs with care in order to
prevent reading errors.
R Avoid scratching, leaving fingerprints and
dust on the discs.
R Use a commercially available cleaning cloth
to clean discs. Always wipe in a straight line
from the inside outwards, never in a circular
motion.
R After use, put the discs back into the box.
R Protect the discs from heat and direct
sunlight.
48IntroductionNavigation

ZAGAT example description
Entering a POI via the Map
i If the crosshairs are visible on the map,
you can enter POIs in the vicinity of the
crosshairs. If the crosshairs are not visible,
you can enter POIs in the vicinity of the
current vehicle location.
XIn the map display with the menu system
displayed ( Y page 54) select Guide.
POIs are available:
Depending on the map scale selected, POI
symbols are displayed on the map. The
scale starting at which symbols are
displayed on the map varies from symbol
to symbol.
You can select which symbols COMAND
should display (Y page 57). The POI nearest
to the center of the screen is selected
automatically.
No POIs available:
A corresponding message is displayed.
i This message is also displayed if the menu
item No Symbols under Map Display has
been selected ( Y page 57).
XTo confirm message: Press n.1Information about the highlighted POI2Highlighted POIXTo select a POI: Select Next or
Previous .XTo start route calculation: Select Start,
see also ( Y page 70).
You will be asked whether the POI should
be adopted as the destination.XSelect Yes or No.
Route calculation starts if Yes is selected;
a new POI can be chosen if No is selected.
Route Guidance
General Notes
GWarning
COMAND calculates the route to the
destination without taking account of the
following, for example:
R Traffic lights
R Stop and right-of-way signs
R Lane merging
R Parking or stopping prohibited areas
R Other road and traffic rules and regulations
R Narrow bridges
COMAND may give incorrect navigation
commands if the data in the digital map does
not correspond with the actual road/ traffic
situation. For example, if the traffic routing
has been changed or the direction of a one-
way road has been reversed.
80Route GuidanceNavigation

For this reason, you must always observe
applicable road and traffic rules and
regulations during your journey. Road and
traffic rules and regulations always have
priority over the navigation commands
generated by the system.
COMAND guides you to the destination by
means of driving recommendations in the
form of navigation announcements or route
guidance displays.
i The route guidance displays only appear
if the display has been switched to
navigation mode.
If, for some reason, you do not follow the
navigation announcements or if you leave the
calculated route, COMAND automatically
calculates a new route to the destination.
If the map data contains corresponding
information during route guidance, COMAND
tries to avoid roads with limited passability,
e.g. roads that are blocked for through-traffic
and are for residents only.
Driving Maneuver
Driving maneuvers are given in three phases:
R Preparation phase
R Announcement phase
R Maneuver phase
Preparation Phase
COMAND prepares you for the next driving
maneuver. Based on the example display
shown below, the announcement is made
using Prepare to turn right . The display
is not split and displays the map over the
entire width.
1Next road to be taken2Point at which the driving maneuver takes
place (dot)3Current vehicle location, the tip of the
triangle points in the vehicle’s direction of
travel4Road currently being driven down
i Depending on the basic setting selection
in “Information on map” you will see in 4
R Information on “Arrival time/distance”
R Road currently being driven down
R Geo-coordinate display.
If you have selected the None menu item,
the display is hidden.
Announcement Phase
COMAND announces the imminent driving
maneuver. Based on the example display
shown below, the announcement is made
400 ft. ahead of the driving maneuver using
Please turn left in 400 ft. and
follow the ’road name’.
i The announced distance to the maneuver
depends on the class of road and its speed
limit category.
The display is now split into two sectors. In
the left half, you see the normal map view.
The right side shows an enlarged section of
the area around the junction (Crossing Zoom)
or a 3D image of the road's course with the
route indicating the next maneuver.
Route Guidance81NavigationZ

XSelect Preferred , where applicable.
Depending on the previous state, switch
the option on Ç or off c. The phone
number is displayed as the first number in
the phone book and can be dialed
immediately.XSelect Save.
The new category is saved.
Initiating a Phone Call to an Entry
i The mobile phone must be connected via
the Bluetooth ®
interface.
XDisplay the details for an entry and
highlight the phone number data field
( Y page 115).XPress n.
The phone initiates the call. The display
switches to the phone mode display.
or
XSelect Options £Call .
The phone initiates the call.
Starting Navigation to an Entry
i You can use this function as soon as you
have saved a destination in the destination
memory ( Y page 91). COMAND then also
saves the destination in the address book
with the complete address data that
supports navigation.
XSearch for an address book entry with the
¤ symbol ( Y page 113).XDisplay the details about an entry and
highlight the address data field
( Y page 115).XPress n.
i
Pressing n only works if the address data
field contains complete navigable data.
This is indicated by the ¤ symbol.
or
XSelect Options £Navigate .i
Navigate can only be selected when the
address data field contains complete
navigable data. This is indicated by the ¤
symbol.1Address that supports navigation2Opens Enter Destination menu
The Enter Destination menu appears, the
selector bar is located at the menu item
Start (Y page 70).
Voice Names
i Voice names can be entered via Voice
Control System.
Adding Voice Name
i You can add one voice name per address
book entry.
XSearch for an address book entry without
or with a voice name ( ¦ icon)
( Y page 113).XSelect Options £Voice Name £Add .
The process continues by voice
commands. The Voice Control System
guides you through the dialogs
( Y page 197).116Address BookTelephone

Overview ............................................ 186
Phone ................................................. 188
Navigation ......................................... 191
Address Book .................................... 197
Radio and Satellite Radio .................201
DVD Changer ..................................... 203
External Equipment (Aux) ................205
Command List ................................... 205
Troubleshooting ................................ 211185Voice Control

Overview
Operating Safety
GWarning!
Please devote your attention first and
foremost to the traffic situation you are in.
While the system permits hands-free phone
operation, attention to traffic may be diverted
not only by physical operation of a phone, but
also by the distraction of a phone
conversation while driving. As such, for safety
reasons, we encourage the driver to stop the
vehicle in a safe place before answering or
placing a phone call.
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
pay attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your
attention from driving and increase your risk
of an accident.
GWarning!
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This could
cause a delay in completing your phone call
in a timely manner. This could distract you in
an emergency situation and cause you to be
involved in an accident.
Vehicle Equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Symbols Only Used in this Chapter
The following symbols indicate:
sthat you have to say somethingtthat there is a voice output from the
voice controluthat the system shows information on
the display.
Usage
You can use the voice control system to
operate the following systems depending on
the equipment in your vehicle:
R Phone
R Navigation
R Address book
R Audio (radio, satellite radio, DVD changer,
memory card, music register, media
interface)
Say the commands without pausing between
individual words. If you enter a command that
does not exist or is incorrect, the voice
control system asks you for a new command
with Please repeat or Please repeat
186OverviewVoice Control

your entry!. The voice control confirms
important commands to you and gives you
instructions in the event of incorrect entries.
Command Types
Voice control distinguishes between the
following types of command:
R Global commands:
These are commands which can be called
up at any time (e.g. help, navigation or
phone commands).
R Local commands:
These are commands which are only
available for the active application (e.g.
“Save”).
Active Application
The local commands refer to the application
currently shown on the display and to the
audio source you are currently listening to.
For example, if you are listening to the radio
while the navigation application is active on
the display, you can operate both
applications using voice control.
Operating Voice Control 1Multifunction display2x Mute, X decreases the volume,
W increases the volume3? Activates voice control?% Cancels voice control
Starting the Dialog
XSwitch on the ignition (see the vehicle
Operator's Manual).
i After the ignition has been switched on, it
takes about 30 seconds for the voice
control system to be ready for operation.
During this period the message Loading
Speech Data is displayed.
XPress the ? button.
An acoustic signal confirms that the dialog
has been started.XGive a command.
Interrupting the Dialog
If a list appears on the display, you can use
the “Pause” command to interrupt the dialog.
You can then select an entry using the
COMAND controller.
Overview187Voice ControlZ

To resume the dialog with voice control, press
the ? button on the multifunction steering
wheel.
Canceling the Dialog
XPress the % button.
or
XSay the command Cancel (except when
creating and storing voice tags, navigation
entries or during individualization).
or
XPress any button on COMAND.
Adjusting the Volume
XStart the dialog.XGive a command, e.g. Help.XPress the W or X button.
The volume increases or decreases during
voice output.
or
XSet the volume for the voice output on the
volume control for COMAND.
Display Messages
The audible help function can be
supplemented by visual help on the display
( Y page 42). If the help function is switched
on, the most important commands that are
currently possible appear in the display when
you start the dialog.
In the address book and navigation system, a
selection list is shown in the display if voice
control requires additional information from
you.
Entering Numbers
R Digits from “zero” to “nine” are permitted.
R Say the phone number in groups of three
to five digits.
Spell
R The letters of the alphabet and the numbers
0 to 9 are permitted.
R Say the letters in groups of five to seven
letters.
R Say each individual letter clearly.
i Using individualization, you can fine-tune
voice control to your own voice and thus
improve voice recognition. The process of
individualization is described in chapter
“System Settings” ( Y page 42).
i If you use individualization, it may impair
recognition of other users. Switch off
individualization if it makes recognition of
other users worse.
Phone
GWarning
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellular
telephone while the vehicle is in motion. Stop
the vehicle in a safe location before placing or
answering a call.
If you nonetheless choose to use the mobile
phone while driving, please use the handsfree
feature and be sure to pay attention to the
traffic situation at all times. Use the mobile
phone only when road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
188PhoneVoice Control

Operation
You can use voice control to:
R place a call by using your voice to input a
phone number
R store names and numbers in the address
book
R dial a number from the address book
R dial a number from the received calls or
latest calls list
R listen to the phone book
R retrieve and manage your voice mail and
recorded announcement services
R redial
Voice control recognizes whether:
R your phone is switched on
R your phone is connected via Bluetooth ®
R the car phone is registered with the
relevant mobile phone network
R it is possible to dial
If it is not possible to dial, voice control issues
a message to this effect.
i You can still operate your phone using the
keypad.
Commands
“Phone”
Use the “Phone” command to select the
phone application. Use this command if you
wish the digits entered to be shown on the
display.
“Help Phone”
Voice control has an extensive help function.
Using the “Help Phone” command, you can
have all the essential commands for the
phone read out ( Y page 206).
“Dial number”
You can use the “Dial number” command to
dial a phone number.
The digits 0 to 9 and the word “Plus” are
permitted.
“ Plus” replaces the international dialing code,
e.g. “00”.
Say the phone number in the form of a
continuous string of digits or as blocks of
digits, e.g. three to five digits.
Voice control repeats the digits it recognizes
after each block of digits (with a pause of
about half a second between each block of
digits) and waits for you to continue speaking.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesOkaytDialing number
i You can also dial the specified number if
you press the 6 button on the multi-
function steering wheel instead of the
concluding command “Okay”.
“Confirm”
While you are entering a number, you can use
the “Confirm” command to have all the
spoken digits repeated by voice control.
Voice control will then prompt you to
continue with the entry.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosConfirmtZero one three zero. Please continue.Phone189Voice ControlZ

sFive zero zero fivetFive zero zero fivesOkaytDialing number
iYou can also dial the specified number if
you press the 6 button on the multi-
function steering wheel instead of the
concluding command Okay.
“Correction”
While you are entering a number, you can use
the “Correction” command to correct the
block of digits last spoken. When you input
this command, voice control deletes the last
block of digits and repeats the digits input up
to this point. Voice control will then prompt
you to continue with the entry.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesCorrectiontZero one three zero. Please continue.sFive zero zero fivetFive zero zero fivesOkaytDialing number
“Delete”
While you are entering a number, you can use
the “Delete” command to delete all the digits
which have been entered. After you have
input this command, voice control prompts
you to enter additional digits or commands.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesDeletetNumber deleted, please say the
number againsZero three seven threetZero three seven threesThree nine onetThree nine onesOkaytDialing number
“Save Name” (Address Book)
( Y page 198)
“Dial Name” (Address Book)
( Y page 199)
“Delete Name” (Address Book)
( Y page 199)
“Read out Phone Book” and “Dialing a
Phone Number”
You can use the “Read out phone book”
command to listen to all entries in the phone
book in which a phone number is also stored
and, if required, select an entry.
Example of dialog:
sRead out phone book
The system reads out all the address
book entries with phone numbers. If
the list contains more than 30 entries,
the system asks you to say the name
from which the reading shall be
started.uThe system shows the list of phone
book entries being read out.XTo select an entry: Press the ? button
immediately after the desired entry has
been read out.190PhoneVoice Control