data MERCEDES-BENZ E-Class SEDAN 2012 W212 User Guide

workshop, e.g. at an authorized Mercedes-
Benz Center.
i Vehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the
Onboard Diagnosis System may otherwise
provide inaccurate values. Some of these
values are required by law and must
therefore always be accurate.
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the i snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWARNING
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced immediately.
They are no longer suitable for use in winter.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have mounted the winter tires:
XCheck the tire pressures ( Y page 353).XRestart the tire pressure monitor
( Y page 355).GWARNING
If you use your spare wheel when M+S tires
are mounted on the other wheels, be aware
that the difference in tire characteristics
impairs cornering ability and reduces driving
stability. Adapt your driving style accordingly.
Have the spare wheel replaced by a normal
wheel with an M+S tire at the nearest
Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! On vehicles with AIRMATIC, you must
drive at raised vehicle level if snow chains
have been mounted. The vehicle may
otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on
roads completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
174Driving tipsDriving and parking

direction ?. This decreases in size as you
approach the announced change of direction.
Change of direction announced with a
lane recommendation
Lane recommendations are only displayed if
the relevant data is available on the digital
map.:Road into which the change of direction
leads;Distance to change of direction and visual
distance display=Lane recommendation?Symbol for change of direction
On multi-lane roads, lane recommendation
= may be shown for the next change of
direction. Lanes may be added during a
change of direction.
Lane recommendation display (example)
:Uninterrupted lane;New lane during a change of direction
Other status indicators of the
navigation system
R O : you have reached the destination or
an intermediate destination.
R New Route... or Calculating Route : a
new route is being calculated.
R Off Map or Off Mapped Road : the vehicle
position is outside the area of the digital
map (off-map position).
R No Route : no route could be calculated to
the selected destination.
Audio menu
Selecting a radio station
i SIRIUS XM satellite radio acts like a
normal radio.
For more information on satellite radio
operation, see the separate operating
instructions.
You can only change the waveband and store
new stations using COMAND.
XSwitch on COMAND and select Radio (see
the separate operating instructions).XPress the = or ; button on the
steering wheel to select the Audio menu.:Waveband;Station 22XTo select a stored station:
briefly press
the 9 or : button.XTo select a station from the station
list: press and briefly hold the 9
or : button.XTo select a station using station
search 23
: press and briefly hold the 9
or : button.22
If the station has been stored, the memory position will also be displayed.
23 Only if no station list is received.Menus and submenus221On-board computer and displaysZ

Operating audio player or audio media
Audio data from various audio devices or
media can be played, depending on the
equipment installed in the vehicle.
XSwitch on COMAND and select the audio
device or medium (see the separate
operating instructions).XPress the = or ; button on the
steering wheel to select the Audio menu.
CD changer display (example)
:Current trackXTo select the next/previous track:
briefly press the 9 or : button.XTo select a track from the track list
(rapid scrolling): press and hold the
9 or : button until the desired track
has been reached.
If you press and hold the 9 or :
button, the rapid scrolling speed is increased.
Not all audio devices or media support this
function.
If track information is stored on the audio
device or medium, the multifunction display
will show the number and name of the track.
The current track does not appear in audio
AUX mode ( Auxiliary audio mode: external
audio source connected).
Operating video DVD
XSwitch on COMAND and select video DVD
(see the separate operating instructions).XPress the = or ; button on the
steering wheel to select the Audio menu.
DVD changer display (example)
:Current sceneXTo select the next or previous scene:
briefly press the 9 or : button.XTo select a scene from the scene list
(rapid scrolling): press and hold the
9 or : button until the desired
scene has been reached.
Telephone menu
Introduction
You can establish a Bluetooth ®
connection to
COMAND (see the separate operating
instructions).
GWARNING
A driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the
telephone while driving, please use the hands-
free device and only use the telephone when
weather, road and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
XSwitch on the mobile phone and COMAND
(see the separate operating instructions).XPress the = or ; button on the
steering wheel to select the Tel menu.222Menus and submenusOn-board computer and displays

If indicator lamp ; does not light up,
consult the section on malfunctions.XTo turn off: disconnect the plug from 115 V
power socket :.
Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board power supply is not within a
permissible volt range.
R the temperature of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, 115 V power socket : will
not supply it with power.
If indicator lamp ; still does not light up,
contact a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 24
.
The mbrace system is available if:
R it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 25
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
24 USA only.
25 USA only.296FeaturesStowing and features

GWARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call
XTo initiate an emergency call
manually: press cover : briefly to open
it.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.XAfter the emergency call is ended, close
cover :.GWARNING
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Roadside Assistance buttonXPress and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
298FeaturesStowing and features

A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
MB Info call button
XPress and hold MB Info call button : for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button : flashes while
the connection is being established. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 26
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
26 USA only.Features299Stowing and featuresZ

This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on COMAND.
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location.
Downloading destinations in COMAND
i Information on the components and
operating principles of COMAND can be
found in the separate COMAND operating
instructions.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
300FeaturesStowing and features

available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.XPull the trunk handle/tailgate handle for at
least 20 seconds until the indicator lamp in
the SOS button ( Y page 297) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 27
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Service for recovering a stolen vehicle
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center.
27 USA only.Features301Stowing and featuresZ

Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have mounted the winter tires:XCheck the tire pressures ( Y page 353).XRestart the tire pressure monitor
( Y page 355).GWARNING
If you use your spare wheel when M+S tires
are mounted on the other wheels, be aware
that the difference in tire characteristics
impairs cornering ability and reduces driving
stability. Adapt your driving style accordingly.
Have the spare wheel replaced by a normal
wheel with an M+S tire at the nearest
Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! On vehicles with AIRMATIC, you must
drive at raised vehicle level if snow chains
have been mounted. The vehicle may
otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on
roads completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels: if you wish
to mount snow chains on steel wheels,
make sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 66) when pulling away with
snow chains mounted. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Tire pressure
Tire pressure specifications
GWARNING
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
Tire pressure349Wheels and tiresZ

and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.Option 1) Tire and Loading Information
placard on the B-pillar on the driver's side of
the vehicle ( Y page 358).
The Tire and Loading Information placard
contains the recommended tire pressures for
cold tires on a fully loaded vehicle and for the
maximum permissible vehicle speed.
i The specifications given on the following
Tire and Loading Information placard are
examples. Tire pressure specifications are
vehicle-specific and may deviate from the
data shown here. The tire pressures
applicable to your vehicle can be found on
the Tire and Loading Information placard on
your vehicle.
:Recommended tire pressuresOption 2) Tire pressure table on the inside
of the fuel filler flap.The tire pressure table contains the
recommended pressures for cold tires for
various operating conditions, i.e. differing
load and speed conditions.
i Specifications shown in the examples of
tire pressure tables are for illustration
purposes only. Tire pressure specifications
are vehicle-specific and may deviate from
the data shown here. Tire pressure
specifications applicable to your vehicle
are located in your vehicle's tire pressure
table.
Example: tire pressure table for all tires approved
ex-works for this vehicle
If a tire size precedes a tire pressure, the tire
pressure information following is only valid
for that tire size. The load conditions "partially
laden" and "fully laden" are defined in the
table for different numbers of passengers and
amounts of luggage. The actual number of
seats may differ.
Example: tire pressure table with tire dimensions
Some tire pressure tables show only the rim
diameters instead of the full tire size, e.g.
350Tire pressureWheels and tires