Air MERCEDES-BENZ E-Class SEDAN 2017 W213 Owner's Manual

Atag lance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Doorc ontrol panel and sea tadjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperato r'sM anua l........................ .18
Callin gupt he Digital Operator's Manual ...... 18
Generalnotes ............................................. 19
Pr otection of thee nvironment. .................... .19
Mercedes-BenzG enuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety. .......................................... 22
Declarat ionofc onformity forw ireless
ve hicle components. ....................................2 3
Diagno stics connection ................................ 24
Qualified specialis tworks hop ....................... 24
Cor rect us eoft hevehicle ............................2 5
Problems wit hyour vehicle ........................... 25
Re portin gsafet yd efects .............................. .25
Limited Warrant y......................................... .26 QR cod
efor rescue car d...............................2 6
Ve hicle dat astorage .....................................2 6
Copyright .. .................................................... 28
Occupant safety......................................... 30
Re stra int sy stem .......................................... .30
Seatb elts ..................................................... 33
Airbag s......................................................... 37
PRE-SAFE
®................................................... 44
Childr eninthev ehicle ................................. .45
Pe ts in thev ehicle ....................................... .54
Opening and closing .................................. 55
SmartK ey...................................................... 55
Door s............................................................ 60
Tr unk ............................................................ 63
Ro ller sun blinds .......................................... .69
Sid ew indo ws ............................................... 70
Sliding sunroof .............................................. 74
Anti-thef tprotection .................................... .79
Seats and stowing ...................................... 81
Cor rect driver's seatp osition ........................ 81Seats ............................................................ 82
St
eering wheel ............................................. .91
Using them emor yfunction .......................... 93
St ow agea reas .............................................. 94
Cup holder .................................................. 103
Ashtr ayand cigar ette lighter ...................... .105
Soc kets ....................................................... 106
Wi reless chargingoft he mobile phone
and connection wit hthe exterior antenna .. 107
Ins talling/ removing floor mats ...................1 09
Light and visibility.................................... 110
Exterio rlighting ........................................... 110
Interior lighting ............................................ 114
Wi ndshield wipe rand windshield washer
sy stem ........................................................ 115
Mir rors ........................................................ 118
Operating thes un visor s............................. 120
Infrared reflectiv ewindshield ..................... .121
Climat econtrol ......................................... 122
Overvie wofclimatecontro lsystems ......... .122
Operating thec limat econtrol sy stem ......... 122
2
Conte nts

1Steering wheel gearshif tpaddle →
137
2 Combination switch →
111
3 DIRECT SELECTs elector lever →
135
4 Displ ay(multimedia sy stem) →
217
5 Start/ Stop button →
128
6 Control panel form ultimedia sy stem →
217
7 Climat econtrol sy stems →
122
8 Glovecompart ment →
96
9 Hazardw arning lights →
112
A Stow agec ompartment →
96
B Controls fort he multimedia sy stem →
217
C Rear wind ow roller sunblind →
69
D ECOs tart/s topf unction →
133
E Tosetthe vehicle le vel →
171
Pa rking Pilot →
181F
DYNA MIC SELECT switch →
134
G PASSENGER AIR BAGi ndicator lamps →
41
H Control panel form ultimedia sy stem →
195
I Adjusts thes teering wheel →
92
J Control panel foro n-board computer →
195
K Cruise cont rollev er →
158
L Tounlo cktheh ood →
278
M Electric pa rking brake →
144
N Light switch →
110
O Control panel for:
St eering Pilot →
167
Ac tiveL aneK eeping Assist →
192
PA RKTRONI C →
173
Head-up Display →
205
Atag lanc e–C ockpit 7

*NO
TEImpairment of theo perating ef fi‐
ciency of ther estraint sy stems from
ins talling accessories or from repair sor
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control unit sand sensor sfor the
re stra int sy stems, ma ybeinstalled in thef ol‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoors ills
RSeats
RCockpit
RInstrument clus ter
RCente rconsole
#Do no tins tall accessories suc hasaudio
sy stems in these areas.
#Do no tcarry out repair sorw elding.
#Have accessori esretrofitted at aquali‐
fi ed specialis tworks hop.
Yo uc ould je opardizet he operating saf etyofy our
ve hicle if youu se parts ,tires and wheelsasw ell
as accessories releva nt tosaf etyw hichh ave not
been appr ovedbyM ercedes-Benz. This could
lead tomalfunctions in saf ety-re leva nt sy stems,
e.g. theb rake system. Onl yuse Mercedes-Benz
GenuineParts or parts of equal quality. Onlyuse
tires, wheels and accessories that ha vebeen
specificall yappr ove dfor your vehicle model.
Mercedes-BenzG enuineParts aresubject to
st rict qualityc ontrol. Eac hparth as been spe‐
ciall ydeve loped, manufactured or selecte dfor
Mercedes-Benzv ehicles andfine-tuned fort hem.
Therefore, onl yMercedes-Benz GenuineParts
should be used.
Mor ethan 300,000 dif fere nt Mercedes-Benz
GenuineParts ar eavailable forM ercedes-Benz
models.
All Mercedes-Benz service center smaintain a
supply of Mercedes-Benz GenuineParts forn ec‐
essary service and repair work.Ina ddition, stra ‐
te gicall ylocated parts-deliver ycenter sprovide
fo rq uic ka nd reliable parts service. Alw
ayss pecify thev ehicle identification number
(VIN) when ordering Mercedes-BenzG enuine‐
Pa rts(
→pag e342).
Operator's Manual
This Operator's Manual describes all models and
all standar dand optional equipment available for
yo ur vehicle at thet ime of this Opera tor's Man‐
ua lgoing topress. Countr y-specific dif fere nces
ar ep ossible. No tethat your vehicle ma ynotbe
equipped wit hallfe atures descri bed. This is also
th ec ase fors ystems and function srele vant to
saf ety. Therefore, thee quipment on your vehicle
ma ydiffe rf romt hat in thed escription sand illus‐
trations.
The original pur chase contract documentation
fo ry our vehicle contains alistofa ll ofthes ys‐
te ms in your vehicle.
Should youh ave anyq uestion sconcerning
equipment and operation, please consult an
authorized Mercedes-Benz service center.
The Operator's Manual and maintenanc ebooklet
ar ei mp ortant documents and shoul dbekeptin
th ev ehicle.
20
General no tes

1-800-FOR-MERCedes (1-800-367-6372)o rC us‐
to mer Service (Canada )on1-800-387-0 100.
Important notice forC alifornia retail bu yers
and lessee sofMercedes-Benz automobiles
Under California la wyou ma ybeentitled toa
re placemen tofyourvehicle or arefund of the
pur chase price or lease price ,ifafter areasona‐
ble number of repair attem ptsM ercedes-Benz
US A,LLCa nd/or its authorized repair or service
fa cilities failto fixo ne or mor esubstantial
defect sorm alfunctions in thev ehicle that are
co veredbyi tsexpress warrant y.
During aperio dof18m onths from originald eliv‐
er yoft hevehicle or akilome ter/milea geread‐
ing of 18,000 miles (29,000 km), whiche ver
occur sfirst ,v ehicle repair is presumed fora
re tail buyer or lessee if one or mor eofthefol‐
lowing occurs:
(1) thes erious defect or damag ecan result in
deadly or serious injur ytothevehicle occu‐
pants while driving AND this defect has
already been repaired at leas ttwice AND Mercedes‑Benz, LL
Chas been informed in
writing of then ecessity of arepair.
(2) thed efect or damage, though less serious
th an (1) abo ve,h as already been repaired at
leas tfour times AND Mercedes‑Benzh as
been informed in writing of then ecessity of
ar epair.
(3) thev ehicle canno tbeusedforl onger than
30 calendar da ysbecause of repair work
re sulting from this or other serious defects
or damage.
Please send your written notic eto:
Mercedes‑BenzU SA,LLC
Cus tomer Assis tance Center
3M ercede sDrive
Montvale, NJ 0764 5-0350
Operating saf ety
&
WARNING Risk of accident duetom al‐
functions or sy stem failures
If yo udon othave thep rescribed service/
maintenanc eworkora nyrequ iredrepairs
car ried out, this could result in malfunctions
or sy stem failures.
#Alw aysh ave thep rescribed service/
maintenanc eworkasw ell anyrequired
re pair scarried out at aqualified spe‐
cialis tworks hop.
&
WARNING Risk offire due toflammable
materials on ho tparts of thee xhaust
sy stem
Flammable material suc hasleaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhaust system.
#When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side.
22 General no tes

#Remo vetrappe dplants or other flam‐
mable material, in particular.
#If th er eisd amage, consult aqualified
specialis tworks hop immediately.
&
WARNING Risk of accident or injury due
to incor rect modifications on electronic
component part s
Modification toelectronic components, their
softwar eorwiring could impair their function
and/or thef unction of other networ kedc om‐
ponen tparts. In particular ,systems releva nt
to saf etyc ould also be af fected.
As aresult, these ma ynolonger function
proper lyand/or jeopardizet he operating
saf etyoft hevehicle.
#Ne vertamper wit hthe wiring and elec‐
tronic component parts or their soft‐
wa re.
#Yo us hould ha veall workon electrical
and electronic componentsc arried out
at aq ualified specialis tworks hop.
* NO
TEDama getothev ehicle
Damag etothevehicle ma yoccur in thef ol‐
lowing cases:
RThe vehicle becomes grounded, e.g. on a
high curb or an unpa vedr oad.
RThe vehicle is driven toof asto vera n
obs tacle ,e.g. acurb ,speed bump or pot‐
hole.
RAh eavy object strike st he underbody or
parts of thec hassis.
In situations suc hasthis,theb ody ,the
underbody ,chassi sparts ,wheels or tires
coul dbed amaged without thed amag ebeing
visible. Components damaged in this wa y
can unexpectedly fail or ,int he case of an
accident, no longer withs tand thes trai nthey
ar ed esigned to.
If th eu nderbody paneling is damaged, flam‐
mable materials suc hasleaves, grass or
twigs can gather between theu nderbody and
th eu nderbody paneling. If these materials
come int oconta ct wi thhotp arts on the
ex haus tsyst em, they ma ycatc hfire.
#Ha ve thev ehicle checkeda nd repaired
immediatel yataqualified specialist
wo rkshop.
or
#If driving saf etyisi mpaired while con‐
tinuing your journe y,pull over and stop
th ev ehicle immediatel y,paying atten‐
tion toroad and traf ficc onditions ,and
contact aqualified specialis tworks hop.
Declaration of conformity forw ireles svehi‐
cle components
USA: "The wireless devices of this vehicle com‐
ply wit hPart15oft he FCC Rules. Operation is
subject tothef ollowing tw oconditions: 1) These
device smaynotc ause harmful inter fere nce, and
2) These device smusta ccep tany inter fere nce
re ceive d, includin ginter fere nce that ma ycause
undesired operation.C hangesorm odifications
no te xpressly appr ovedbyt he party responsible
fo rc ompliance could void theu ser's authority to
operat ethe equipment."
General no tes 23

your vehicle. This particularly applies towo rkrel‐
ev ant tosaf ety.
Fo rthe following, alw aysh ave your vehicle
ch eckedatana uthorized Mercedes-Benzs ervice
cente r:
RWorkreleva nt tosaf ety
RService and maintenance work
RRepair work
RModifications, ins tallation sand con versions
RWo rkon electronic component parts
Cor rect use of thev ehicle
If yo ur emo veanyw arning sticke rs,y ou or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position.
Obser vethef ollowing information when driving
yo ur vehicle:
Rthes afet yn otes in this manual
Rthev ehicle tech nica ldata
Rtraf ficr ules and regulations
Rlaws and saf etys tanda rdsp ertainin gto
mo torv ehicles
Problems with your vehicle
If yo us hould experience aproblem wit hyour
ve hicle, particularly one that youb elie vemay
af fect its saf eoperation, weurge youtoc ontact
an au thorized Mercedes-Benz service center
immediately tohave thep roblem diagnosed and
re ctified. If thep roblem is no tresolved to your
satisfaction,p leasediscussthep roblem again
wit hthe authorized Mercedes-Benz service cen‐
te ro r,if necessar y,contact us at one of thef ol‐
lowing addresses.
In theU SA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC
3M ercedes Drive
Montvale ,NJ07645-0350
In Canada:
Cu stomer Relation sDepartment
Mercedes-Benz Canada, Inc. 98
Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf etyd efects
US Ao nly:
The following text is published as requ ired of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect
whic hcould cause acrash or could cause injury
or death, yous hould immediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Mercedes-Benz
US A,LLC.
If NHT SAreceive ssimilar complaints, it may
open an in vestigation ,and if it finds that as afet y
defect exists in agroup of vehicles, it ma yorder
ar ecall and remedy campaign. Ho wever,NHT SA
canno tbecome in volved in individual problems
between you, your dealer ,orMercedes-Benz
US A,LLC.
General no tes 25

Tocontact NHT SA,you ma ycall theV ehicle
Saf etyH otline toll-f reeat1 -888-327-4236
(TT Y:1-800-424-9 153);go tohttp://
www.safercar.go vorwrite to:A dmini stra tor,
NHT SA,400 Se venthS treet, SW.,Wa shington,
DC 20590, US A.
Yo uc an find mor einformatio nonvehicle saf ety
under :http://w ww.safercar.g ov
LimitedWarranty
* NO
TEDama getothev ehicle arising
from culpable violation of these operat‐
ing instructions.
Damag etothevehicle can arise from culpa‐
ble violation of these operating instructions.
This damag eisnotcoverede ither bythe
Mercedes-BenzL imitedWarrant yorbyt he
Ne wV ehicle or Used Vehicle Warrant y.
#Followt he instructions in this manual
on proper operation of your vehicle as
we ll as on possible vehicle damage.
QR code forr escue card
The QR code is secured in thef uel filler flap and
on theo pposit eside on theB -pillar .Intheeve nt
of an accident, rescue services can use theQ R
code toquickl yfind thea ppropriat erescue card
fo ry our vehicle. The cur rent rescue car dcon‐
ta ins them ostimp ortant informatio nabout your
ve hicle in acompact form ,e.g. ther outing of the
electric lines.
Yo uc an find mor einformatio nunder
ww w.mercedes-benz.de/qr-code.
Ve hicl edata storage
Data acquisition
Aw iderang eofe lectronicc omponents in your
ve hicle contain dat amemories.
These dat amemories temp orarily or perma‐
nently stor et echnical in form ationa bout :
RThev ehicle's operating state
REvents
RMalfunctions In
general ,the tech nica linformatio ndocuments
th es tate ofac omponent part, amodule, asys‐
te mort he sur roundings.
Thesei nclude, fore xamp le:
ROperatingc onditionsofs ystemc omponents.
Fo re xamp le,fluid leve ls.
RThe vehicle's status messages and those of
its individual components. Fore xamp le,the
numbe rofwheelrevo lutions/speed, deceler‐
ation ,lateral acceleration ,accelerator pedal
position.
RMalfunctions and defect sinimportant sys‐
te mc omponents. Fore xamp le, lights,
brakes.
RVe hicle reactionsa nd operatingc onditionsin
special drivin gsituations .For example, air
bag deployment, inter ventio nofs tabilityc on‐
trol sy stems.
RAmbien tconditions .For example, outside
te mp erature.
26
General no tes

This dataisofane xclusivel ytechnical nature
and can be used to:
RAssi stin de tecting and rectifying malfunc‐
tions and defects.
RAnalyze vehicle functions, e.g. af terana cci‐
dent.
ROptimize vehicle functions.
The dat acanno tbeu sedtotrace thev ehicle's
mo vements.
When your vehicle is serviced, tech nica linforma‐
tio nc an be read from thee vent da tamemory
and malfunction dat amemor y.
Service sinclude, fore xamp le:
RRepair services
RService processes
RWa rrant ycases
The vehicle is read out byemplo yees of the
service networ k(including them anufacturer)
using special diagnostic devices. Youc an obtain
mor einformation there, if required. Af
teram alfunction has been rectified, thei nfor‐
mation is dele tedf romt he malfunction memory
or is continuall yoverw ritten.
When operating thev ehicle, situations ar econ‐
ceivable in whic hthis tech nica ldata, in co nnec‐
tion wit hother information (if necessar y,afte r
consultation wi than authorize dexpe rt), could be
traced toap erson.
Examples include:
RAc cident reports
RDamag etothevehicle
RWi tnes sstatements
Fu rther additional functions that ha vebeen con‐
tractuall yagreed upon wit hthe cus tomer all ow
cer tain vehicle dat atobec onveye dbyt hevehi‐
cle as well. The additional function sinclude, for
ex ample, vehicle location in case of an emer‐
ge ncy.
COMAND/mbrace
If th ev ehicle is equipped wit hCOMAND or
mbrace, additional dat aabout thev ehicle's oper‐
at

ion, theu se of thev ehicle in cer tain situations, and
thel ocation of thev ehicle ma ybecompiled
th ro ugh COMAND or them brace sy stem.
Ad ditional information can be found in them ulti‐
media sy stem section and/or them brace Term s
and Conditions.
Event data recorders
This vehicle is equipped wit hanevent da ta
re corder (EDR). The mai npurpose of an ED Ris
to record, in cer tain crash or near crash-lik esit‐
uations, suc hasanair bag deployment or hitting
ar oad obs tacle ,dataw hichw ill assis tinunder‐
st anding ho wavehicle's sy stems per form ed.
The ED Risdesigned torecor ddatar elated to
ve hicle dynamics and saf etys ystems foras hort
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecord
such dataas:
RHowv arious sy stems in your vehicle were
operating;
RWhe ther or no tthe driver and passenger
saf etyb eltsw ereb uckled/fas tened;
RHo wf ar (i fata ll)t he driver wasd epressing
th ea ccelerator and/or brak epedal; and,
General no tes 27

Restra int sy stem
Pr otection byther estraint sy stem
The restra int sy stem includes thef ollowing:
RSeat belt sy stem
RAirbags
RChild restra int sy stem
RChild seat securing sy stem
In thee vent of an accident, ther estraint sy stem
can:
RRe duce ther isk of vehicle occupants coming
int oc ontact wit hparts of thev ehicle interior.
RReduce thef orces towhic hthe vehicle occu‐
pants ar esubjected.
As eat belt can onl yprovide theb estleve lofp ro‐
te ction if it is worncor rectl y.Depending on the
de tected accident situation, Emergency Tension‐
ing Device sand/or airbags supplement thep ro‐
te ction of fere dbyac orrectl yw orns eat belt.
Emer gency Tensioning Device sand/or airbags
ar en otdepl oyed in everyaccident. So
that ther estraint sy stem can pr ovide pr otec‐
tion ,eachv ehicle occupant mus t:
RWith th eseat belt fastened cor rectly
RIn an almos tupright position wi th their back
agains tthe seat backrest
RSit wit htheir feet resting on thef loor ,ifp os‐
sible.
RAlw aysbes ecured in an additional restra int
sy stem suitable forM ercedes-Benz vehicles
if th ey areu nde r5f t(1.50 m) tall.
Ho wever,no sy stem available toda yc an com‐
ple tely eliminat einjuries and fata lities in every
accidents ituation. In particular ,the seat belt
and airbag general lydo no tprotect against
objects penetrating thev ehicle fr om
theo ut
side.
Ar isk of inju rycaused bythea irbag deploying
can also no tbecomple tely ruled out.
Re duce drestraint sy stem pr otection
&
WARNING Risk of injury or deathfrom
modifications tother estraint sy stem
Modification stotherestra int sy stem may
cause it tono longer workas intended.
The restra int sy stem ma ythen no tprotect
th ev ehicle occupants as intended byfailing
in an accident or triggering unexpec tedly ,for
ex ample
#Ne vera lter thep arts of ther estraint
sy stem.
#Ne vertamper wit hthe wiring or any
electronic component parts or their
software.
If it is necessar ytomodifythev ehicle toaccom‐
modat eaperson wit hdisabilities, con tact a
qu alified specialis tworks hop. Mercedes-Benz
re commends that youo nly use seat beltsw hich
ha ve been appr oved specificall yfor your vehicle
by Mercedes-Benz.
RContact aMercedes-Benzs ervice centerfor
de tails.
30
Occupant saf ety

RUSAo nly: Ford etails, con tact ourC ustomer
Assis tance Center on 1-800-FOR-MERCedes
(1‑800‑367‑63 72).
Re stra int sy stem functionality
When thei gnition is switched on, asystems elf-
te st is per form ed, during whic hthe 6
re stra int sy stem warning lam plightsu p. It goes
out no later than afew second safter thev ehicle
is star ted. The components of ther estraint sys‐
te ma rethen functional.
Re stra int sy stem malfunction
RThe 6 restra int sy stem warning lamp
does no tlight up when thei gnition is
switched on.
RThe 6 restra int sy stem warning lamp
lightsupc ontinuousl yorrepeatedly during a
journe y.
&
WARNING Risk of injury orfata linjury
due toam alfunctio nintherestra int sys‐
te m
If th er estraint sy stem is malfunctioning,
re stra int sy stem components ma ybetrig‐
ge redu nintentionall yormight no tbetrig‐
ge redata ll inthee vent of an accident. This
ma yaffect theE mer gency Tensioning Device
or airbag, fore xamp le.
#Have ther estraint sy stem checkeda nd
re paired immediatel yataqualified spe‐
cialis tworks hop.
Fu nction of ther estraint sy stem in an acci‐
dent
Ho wt he restra int sy stem worksisd etermined by
th es eve rity of thei mp act de tected and thet ype
of accidenta nticipated:
RFrontal impact
RRe ar impact
RSid eimp act
RRollover The activation
thre sholds fort he components of
th er estraint sy stem ar edetermined based on
th ee valuatio nofthe sensor values measured at
va rious points in thev ehicle. This process is pre-
em ptiveinn ature. The triggering/deployment of
th ec omponents of ther estraint sy stem should
ta ke place in good time at thes tart of thec olli‐
sion.
Fa ctor swhich can only be seena nd measured
af te rac ollision has occur redc ann otpla yad eci‐
siv erole in air bag deployment, nor do they pro‐
vide an indication of air bag deployment.
The vehicle ma ybedeformed significantl ywith‐
out an air bag being deplo yed. This is thec ase if
onl yparts whic hare re lativel yeasil ydeformed
ar ea ffected and ther ateofv ehicle deceleration
is no thigh. Con versely ,ana ir bag ma ybe
deplo yede vent hough thev ehicle suf fers only
minor deformation. If very rigid vehicle parts
suc hasl ongitudinal member sarehit, fore xam‐
ple, this ma yresult in suf ficiently hig hleve ls of
ve hicle deceleration.
Occupant saf ety 31