key MERCEDES-BENZ E-Class WAGON 2012 W212 Service Manual

XPush or pull the lower edge of the head
restraint in the direction of the arrow.
Adjusting the head restraint height
electrically
XTo adjust the head restraint height: slide
the switch for head restraint adjustment
( Y page 100) up or down in the direction of
the arrow.
Adjusting luxury head restraints
GWARNING
When folding back the side cushions, never
reach between the side cushion and the
mounting post. You could otherwise be
trapped.
XTo adjust the side bolsters of the head
restraint: push or pull right and/or left-
hand side bolster : into the desired
position.XTo adjust the angle of the head
restraint: push or pull the head restraint in
the direction of arrow ;.
Rear seat head restraints
GWARNING
For safety reasons, always drive with the rear
head restraints in the upright position when
the rear seats are occupied.
Keep the area around head restraints clear of
articles (e.g. clothing) to not obstruct the
folding operation of the head restraints.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint in such a way that it
is as close to the head as possible and the
center of the head restraint supports the back
of the head at eye level. This will reduce the
potential for injury to the head and neck in the
event of an accident or similar situation.
With a rear seat occupied, make sure to move
the respective head restraint up from the
lowest non-use position and have the
occupant adjust the head restraint properly.
Do not drive the vehicle without the seat head
restraints installed when the rear seats are
occupied. Head restraints are intended to
help reduce injuries during an accident.
GWARNING
Make sure the rear seat head restraints
engage when placing them upright manually.
Otherwise their protective function cannot be
ensured.
The back of the head will not be supported in
the event of a collision. That could cause
serious or even fatal injuries. Rear seat
occupants can be seriously injured or killed.
Lowering the rear seat head restraints
from the front
XMake sure that the SmartKey is in position
2 in the ignition lock.XPress button :.Seats101Seats, steering wheel and mirrorsZ

Rear seats8
The system automatically switches down
from level 3 to level 2 after about eight
minutes (driver's seat and front-passenger
seat) or five minutes (rear seats).
The system automatically switches down
from level 2 to level 1 after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired heating level is set.XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat heating
The seat heating has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature ( Y page 91). The seat
ventilation of the driver's seat
automatically switches to the highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation
The seat ventilation has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.8 For Canada only.106SeatsSeats, steering wheel and mirrors

Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Adjusting the steering wheel
:To adjust the steering wheel height;To adjust the steering wheel position
(fore-and-aft adjustment)
i Other topics:
R EASY-ENTRY/EXIT feature
( Y page 108)
R storing settings ( Y page 111)
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on/off: turn the lever in the
direction of arrow : or ;.
Indicator lamp = lights up or goes out.
i The steering wheel heating may switch off
temporarily if:
R the temperature of the vehicle interior is
above 86 ‡ (30 †).
R the temperature of the steering wheel is
above 95 ‡ (35 †).
Indicator lamp = remains on.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
Problems with the steering wheel
heating
If steering wheel heating indicator lamp = is
flashing, the steering wheel heating has
switched off automatically. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Once the battery is sufficiently charged, the
steering wheel heating will switch back on
automatically.Steering wheel107Seats, steering wheel and mirrorsZ

EASY-ENTRY/EXIT system
Important safety notes
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer ( Y page 229).
GWARNING
You must make sure no one can become
trapped or injured by the moving steering
wheel when the easy-entry/exit feature is
activated.
To stop steering wheel movement, move
steering wheel adjustment stalk or press the
memory position switch.
Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could open the driver's door and
unintentionally activate the easy-entry/exit
feature, which could result in an accident
and/or serious personal injury.
GWARNING
Let the system complete the adjustment
procedure before setting the vehicle in
motion. All steering wheel adjustment must
be completed before setting the vehicle in
motion. Driving off with the steering wheel
still adjusting could cause the driver to lose
control of the vehicle.
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when
you:
R remove the SmartKey from the ignition lock
R open the driver's door and KEYLESS-GO is
in position 1
R open the driver's door and the SmartKey is
in position 0 or 1 in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving
The steering wheel is moved to the last
selected position when:
R the driver's door is closed.
R you insert the SmartKey into the ignition
lock.
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO.
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored after each manual setting or when you
store the setting with the memory function
( Y page 111).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
108Steering wheelSeats, steering wheel and mirrors

Mirrors
Rear-view mirror
Rear-view mirror (manual anti-glare)
Xanti-glare mode: flick anti-glare
switch : forwards or back.
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
Exercise care when using the passenger-side
exterior rear view mirror. The mirror surface
is convex (outwardly curved surface for a
wider field of view). Objects in mirror are
closer than they appear. Check your interior
rear view mirror and glance over your
shoulder before changing lanes.
The exterior mirrors are automatically heated
if the rear window defroster is switched on
and the outside temperature is low.
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XPress button : for the left-hand exterior
mirror or button ; for the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button = as long
as the indicator lamp is lit.XPress adjustment button = up, down, to
the right or to the left until the exterior
mirror is set to a position that provides you
with a good overview of traffic conditions.
Folding the exterior mirrors in or out
electrically
This function is only available in vehicles for
Canada.
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XBriefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while the vehicle is
in motion, as they may otherwise vibrate.
i If you are driving faster than
9 mph (15 km/h), you can no longer fold in
the exterior mirrors.
Mirrors109Seats, steering wheel and mirrorsZ

Setting the exterior mirrors
This function is only available in vehicles for
Canada.
If the battery has been disconnected or
completely discharged, the exterior mirrors
must be reset. The exterior mirrors will
otherwise not fold in when you select the
"Fold in mirrors when locking" function in the
on-board computer ( Y page 230).
XMake sure that the SmartKey is in
position 1 in the ignition lock.XBriefly press button :.
Folding the exterior mirrors in or out
automatically
This function is only available in vehicles for
Canada.
If the "Fold in mirrors when locking" function
is activated in the on-board computer
( Y page 230):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the
outside.
R the exterior mirrors fold out again
automatically as soon as you unlock the
vehicle and then open the driver's or front-
passenger door.
i The mirrors do not fold out if they have
been folded in manually.
Exterior mirror out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XVehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.XVehicles with electronically folding
mirrors 9
: press the mirror-folding button( Y page 109) repeatedly until you hear the
mirror engage in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
( Y page 109).
Automatic anti-glare mirrors
GWARNING
If incident light from headlamps is prevented
from striking the sensor in the rear-view
mirror, for instance, by luggage piled too high
in the vehicle, the mirror's automatic anti-
glare function will not operate.
Incident light could then blind you. This may
distract you from the traffic conditions and,
as a result, you may cause an accident.
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
glare mode if the ignition is switched on and
incident light from headlamps strikes the
sensor in the rear-view mirror.
The mirrors do not go into anti-glare mode if
reverse gear is engaged or the interior lighting
is switched on.
Parking position for the exterior
mirror on the front-passenger side
Setting and storing the parking position
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. You can store this
position.
9 Canada only110MirrorsSeats, steering wheel and mirrors

XMake sure that the vehicle is stationary and
that the SmartKey is in position 2 in the
ignition lock.XPress button ; for the exterior mirror on
the front-passenger side.XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.XUse adjustment button = to adjust the
exterior mirror to a position that allows you
to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
i You can also store the parking position
using memory button M ? .
XMake sure that the SmartKey is in
position 2 in the ignition lock.XWith the exterior mirror on the front-
passenger side activated, use
adjustment button = to adjust the
exterior mirror to a position which
allows you to see the rear wheel and
the curb.XPress memory button M ? and one of
the arrows on adjustment button =
within three seconds.
The parking position is stored if the
exterior mirror does not move.
If the mirror moves out of position, repeat
the steps.
Calling up a stored parking position
settingXTurn the SmartKey to position 2 in the
ignition lock.XAdjust the exterior mirror on the front-
passenger side with the corresponding
button ( Y page 109).XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
R as soon as you exceed a speed of 6 mph
(10 km/h)
R about ten seconds after you have
disengaged reverse gear
R if you press button : for the exterior
mirror on the driver's side
Memory function
Storing settings
With the memory function, you can store up
to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
R position of the seat, backrest and head
restraint
R active multicontour seat: dynamic function
level
R driver's side: steering wheel position
R driver's side: position of the exterior
mirrors on the driver's and front-passenger
sides
GWARNING
Do not activate the memory function while
driving. Activating the memory function while
driving could cause the driver to lose control
of the vehicle.
Memory function111Seats, steering wheel and mirrorsZ

Illustration: light switch with the c symbol for
the automatic headlamp mode/daytime running
lamps
1 WLeft-hand standing lamps2XRight-hand standing lamps3TParking lamps, license plate and
instrument cluster lighting4 cAutomatic headlamp mode/daytime
running lamps5 LLow-beam/high-beam headlampsBRRear fog lampCNFront fog lamps 10
The turn signals, high-beam headlamps and
the high-beam flasher are operated using the
combination switch ( Y page 117).
! Switch off the parking lamps and standing
lamps when you leave the vehicle. This
prevents the battery from discharging.
The exterior lighting (except the parking/
standing lamps) switches off automatically if
you:
R remove the SmartKey from the ignition lock
R open the driver's door with the SmartKey
in position 0
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
XTurn the light switch to c or à .Low-beam headlampsXTo switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2 or start the engine.XTurn the light switch to L.
The L indicator lamp in the instrument
cluster lights up.
Daytime running lamps
Daytime running lamps in Canada
The daytime running lamps function is
required by law in Canada. It cannot therefore
be deactivated.
XTurn the light switch to c or à .
With the engine running: depending on the
ambient light, the daytime running lamps or
the low-beam headlamps are switched on.
When the low-beam headlamps are
switched on, the L indicator lamp in the
instrument cluster lights up.
When the engine is running and the vehicle is
stationary: if you move the selector lever from
a drive position to P, the daytime running
lamps/low-beam headlamps go out after
three minutes.
When the engine is running, the vehicle is
stationary and in high ambient light
brightness: if you turn the light switch
to T , the daytime running lamps and the
parking lamps are switched on.
If the engine is running and you turn the light
switch to L, the manual settings take
precedence over the daytime running lamps.
Daytime running lamps in the USA
In the USA, the daytime running lamps are
deactivated upon delivery from the factory.
XTo activate the daytime running
lamps: activate the daytime running lamps10
Only vehicles with front fog lamps have the fog lamps function.Exterior lighting115Lights and windshield wipers

function in the on-board computer
( Y page 227).XTurn the light switch to c or à .
With the engine running: depending on the
ambient light, the daytime running lamps or
the low-beam headlamps are switched on.
When the low-beam headlamps are
switched on, the L indicator lamp in the
instrument cluster lights up.
If the engine is running and you turn the light
switch to T or L , the manual settings
take precedence over the daytime running
lamps.
Automatic headlamp mode
XTo switch on automatic headlamp
mode: turn the light switch to c or
à .
SmartKey in position 1 in the ignition lock:
the parking lamps are switched on or off
automatically depending on the brightness
of the ambient light.
With the engine running: depending on the
brightness of the ambient light, the daytime
running lamps 11
or the low-beam
headlamps are switched on or off
automatically.
When the low-beam headlamps are
switched on, the L indicator lamp in the
instrument cluster lights up.GWARNING
If the light switch is set to c or à , the
low-beam headlamps will not come on
automatically if it is foggy. This could
endanger you and others. Therefore, turn the
light switch to L in fog.
The automatic headlamp feature is only an
aid. The driver is responsible for the vehicle's
lighting at all times.
Front fog lamps
Only vehicles with front fog lamps have the
fog lamps function.
GWARNING
If you suspect that driving conditions will be
foggy, turn the light switch to L before you
start your journey. Otherwise, your vehicle
may not be visible and you could endanger
yourself and others.
XTo switch on the front fog lamps: turn
the SmartKey in the ignition lock to position
2 or start the engine.XTurn the light switch to L or c or
à .XPress the N button.
The green N indicator lamp in the
instrument cluster lights up.XTo switch off the front fog lamps: press
the N button.
The green N indicator lamp in the
instrument cluster goes out.
i If you switch the engine off (SmartKey in
position 1 in the ignition lock) and then
restart it, the previous fog lamp settings are
restored.
Rear fog lamp
XTo switch on the rear fog lamp: turn the
SmartKey in the ignition lock to position 2
or start the engine.XTurn the light switch to L or c or
à .
If the light switch is set to c or à ,
the rear fog lamp only lights up if the low-
beam headlamps are on.11 Only if daytime running lamps have been activated via the on-board computer.116Exterior lightingLights and windshield wipers

XPress the R button.
The yellow R indicator lamp in the
instrument cluster lights up.XTo switch off the rear fog lamp: press the
R button.
The yellow R indicator lamp in the
instrument cluster goes out.
i If you switch the engine off (SmartKey in
position 1 in the ignition lock) and then
restart it, the previous rear fog lamp
settings are restored.
Headlamp cleaning system
The headlamps are cleaned automatically if
the "Wipe with washer fluid" function is
operated ten times while the lights are on and
the engine is running ( Y page 124).
Combination switch
Turn signals
:High-beam headlamps;Right turn signal=High-beam flasher?Left turn signalXTo indicate briefly: press the combination
switch briefly to the pressure point in the
direction of arrow ; or ?.
The corresponding turn signal flashes three
times.XTo indicate: press the combination switch
beyond the pressure point in the direction
of arrow ; or ?.
High-beam headlamps
XTo switch on the high-beam headlamps:
turn the SmartKey in the ignition lock to
position 2 or start the engine.XTurn the light switch to L or à .XPress the combination switch beyond the
pressure point in the direction of
arrow :.
In the à position, the high-beam
headlamps are only switched on when it is
dark and the engine is running.
The K indicator lamp in the instrument
cluster lights up when the high-beam
headlamps are switched on.XTo switch off the high-beam
headlamps: move the combination switch
back to its normal position.
The K indicator lamp in the instrument
cluster goes out.
High-beam flasher
XTo switch on: turn the SmartKey in the
ignition lock to position 1 or 2 or start the
engine.XPull the combination switch in the direction
of arrow =.Exterior lighting117Lights and windshield wipersZ