towing MERCEDES-BENZ E-Class WAGON 2012 W212 Owner's Manual

Index ....................................................... 4Introduction ......................................... 22At a glance ........................................... 27Safety ................................................... 37Opening/closing ................................. 73Seats, steering wheel and mirrors ....97Lights and windshield wipers ..........113Climate control ................................. 129Driving and parking ..........................143On-board computer and displays ....213Stowing and features .......................273Maintenance and care ......................307Breakdown assistance .....................321Wheels and tires ............................... 345Technical data ................................... 379
Contents3

ATA (Anti-Theft Alarm system)Activating/deactivating ...................72
Function ........................................... 72
Switching off the alarm ....................72
ATTENTION ASSIST
Activating/deactivating .................225
Display message ............................ 249
Function/notes ............................. 199
Audio menu (on-board computer) .... 221
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 245
see Lights
Automatic engine start (ECO start/
stop function) .................................... 149
Automatic engine switch-off (ECO
start/stop function) .......................... 149
Automatic headlamp mode .............. 116
Automatic transmission Automatic drive program ...............157
Changing gear ............................... 155
DIRECT SELECT lever .....................153
Display message ............................ 257
Driving tips .................................... 155
Emergency running mode ..............160
Kickdown ....................................... 156
Manual drive program ....................158
Problem (malfunction) ...................160
Program selector button ................156
Pulling away ................................... 147
Selector lever ................................ 152
Shift ranges ................................... 157
Starting the engine ........................147
Steering wheel paddle shifters ......157
Transmission position display ........153
Transmission positions ..................155
Automatic transmission
emergency mode ............................... 160
B
Back support see Lumbar support
Bag hook ............................................ 282
BAS (Brake Assist System) ................. 64
Basic settings
see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 64
Battery (SmartKey) Checking .......................................... 78
Important safety notes ....................78
Replacing ......................................... 78
Battery (vehicle)
Charging ........................................ 337
Display message ............................ 247
Important safety notes ..................335
Jump starting ................................. 338
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating .................225
Notes/function .............................. 203
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 387
Bottle holder ...................................... 290
Brake Assist System see BAS (Brake Assist System)
Brake fluid
Display message ............................ 237
Notes ............................................. 388
Brake fluid level ................................ 312
Brake lamps Display message ............................ 243
Brakes
ABS .................................................. 64
BAS .................................................. 64
BAS PLUS ........................................ 64
Brake fluid (notes) .........................388
Display message ............................ 235
Driving tips .................................... 171
High-performance brake system ....173
Important safety notes ..................171
Maintenance .................................. 172
Parking brake ................................ 169
Warning lamp ................................. 263
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs Index5

Break-in period .............................. 144
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 171
Drinking and driving .......................170
Driving abroad ............................... 114
Driving on flooded roads ................173
Driving on wet roads ......................173
Exhaust check ............................... 170
Fuel ................................................ 170
General .......................................... 169
Hydroplaning ................................. 173
Icy road surfaces ........................... 175
Limited braking efficiency on
salted roads ................................... 171
Pedals ............................................ 170
Snow chains .......................... 174, 349
Symmetrical low beam ..................114
Wet road surface ........................... 171
DVD audio (on-board computer) ...... 222
DVD-Video (on-board computer) ...... 222
E
EASY-ENTRY feature Activating/deactivating .................229
Function/notes ............................. 108
EASY-EXIT feature
Crash-responsive ........................... 108
Function/notes ............................. 108
Switching on/off ........................... 229
EASY-PACK cargo compartment
management system ........................ 284
EASY-PACK folding luggage-
compartment floor ............................ 286
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 287
EBD (electronic brake force
distribution) Display message ............................ 236
Function/notes ................................ 69
ECO start/stop function
Deactivating/activating .................150
General information .......................148
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 83
Fuel filler flap ................................. 163
Trunk ............................................... 89
Vehicle ............................................. 83
Emergency spare wheel
Storage location ............................ 324
Stowing .......................................... 325
Emergency Tensioning Devices
Function ........................................... 56
Safety guidelines ............................. 39
Emergency unlocking
Tailgate ............................................ 89
Emissions purification
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 267
Display message ............................ 245
ECO start/stop function ................148
Emergency starting ........................342
Engine number ............................... 382
Irregular running ............................ 151
Starting problems ..........................151
Starting the engine with the
SmartKey ....................................... 147
Starting with KEYLESS-GO .............147
Switching off .................................. 168
Engine electronics
Problem (malfunction) ...................151
Engine oil
Adding ........................................... 310
Additives ........................................ 388
Checking the oil level ..................... 309
Checking the oil level using the
dipstick .......................................... 309
Display message ............................ 247
Filling capacity ............................... 384
Notes about oil grades ................... 387
Notes on oil level/consumption ....309
Temperature (on-board computer) . 230
Viscosity ........................................ 388Index9

SocketsCenter console .............................. 294
Luggage compartment ...................295
Points to observe before use .........294
Rear compartment .........................294
Spare wheel
Notes/data .................................... 373
Storage location ............................ 324
Stowing .......................................... 325
see Emergency spare wheel
Specialist workshop ............................ 25
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 219
In the Instrument cluster .................29
Segments ...................................... 215
Selecting the unit of
measurement ................................ 226
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 67
Warning lamp ................................. 265
SRS (Supplemental Restraint
System) Display message ............................ 238
Introduction ..................................... 38
Warning lamp ................................. 266
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 123
Display message ............................ 244
Switching on/off ........................... 114
Starting (engine) ................................ 146
Station see Radio
Steering (display message) .............. 259
Steering wheel Adjusting (electrically) ...................107
Button overview ............................... 31
Buttons (on-board
computer) ...................................... 215
Important safety notes ..................107
Paddle shifters ............................... 157
Steering wheel heating ..................107
Storing settings (memory
function) ........................................ 111Steering wheel (cleaning
instructions) ...................................... 319
Steering wheel heating Problem (malfunction) ...................107
Switching on/off ........................... 107
Steering wheel paddle shifters ........ 157
Stopwatch (RACETIMER) ................... 231
Stowage compartments Armrest (under) ............................. 275
Cup holders ................................... 289
Eyeglasses compartment ...............275
Glove box ....................................... 274
Important safety information .........274
Parcel net ...................................... 277
Rear ............................................... 276
Stowage space
Center console .............................. 275
Stowage well beneath the trunk
floor .................................................... 286
Summer opening see Convenience opening feature
Summer tires ..................................... 348
Sun visor ............................................ 290
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 227
Suspension tuning AIRMATIC ...................................... 190
AMG adaptive sport suspension
system ........................................... 191
SETUP (on-board computer) ..........230
Switching air-recirculation mode
on/off ................................................. 139
Switching off the alarm (ATA) ............ 72
T
Tachometer ........................................ 215
Tailgate Display message ............................ 258
Emergency unlocking .......................89
Important safety notes ....................84
Limiting the opening angle ...............88
Opening/closing .............................. 85
Index17

Load index ..................................... 366
Load index (definition) ...................369
Maximum loaded vehicle weight
(definition) ..................................... 368
Maximum load on a tire
(definition) ..................................... 369
Maximum permissible tire
pressure (definition) ....................... 369
Maximum tire load .........................361
Maximum tire load (definition) .......369
Optional equipment weight
(definition) ..................................... 369
PSI (pounds per square inch)
(definition) ..................................... 369
Replacing ....................................... 370
Service life ..................................... 347
Sidewall (definition) .......................369
Speed rating (definition) ................368
Storing ........................................... 371
Structure and characteristics
(definition) ..................................... 367
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 370
Tire bead (definition) ......................369
Tire pressure (definition) ................369
Tire pressures (recommended) ......368
Tire size (data) ............................... 371
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 347
Tire tread (definition) .....................369
Total load limit (definition) .............370
Traction ......................................... 362
Traction (definition) .......................370
Tread wear ..................................... 362
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) ....................368
Unladen weight (definition) ............369
Wear indicator (definition) .............370
Wheel rim (definition) ....................368
see Flat tire
Top Tether ............................................ 60
Towing Important safety guidelines ...........340
Installing the towing eye ................340Removing the towing eye ...............341
With the rear axle raised ................341
Towing away
With both axles on the ground .......341
Tow-starting
Emergency engine starting ............342
Important safety notes ..................340
Transmission
see Automatic transmission
Transporting the vehicle .................. 342
Trim pieces (cleaning instructions) . 319
Trip computer (on-board
computer) .......................................... 219
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 219
Resetting (on-board computer) ......220
Trunk
Emergency release ..........................89
Important safety guidelines .............84
Locking separately ...........................88
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Trunk lid
Display message ............................ 258
Opening/closing .............................. 84
Turn signals
Changing bulbs (front) ...................124
Display message ............................ 242
Switching on/off ........................... 117
Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................83
From inside the vehicle (central
unlocking button) ............................. 82
Index19

V
Vanity mirror (in sun visor) .............. 291
Vehicle Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 257
Equipment ....................................... 22
Individual settings ..........................226
Limited Warranty ............................. 26
Loading .......................................... 358
Locking (in an emergency) ...............84
Locking (SmartKey) .......................... 75
Lowering ........................................ 333
Maintenance .................................... 23
Parking for a long period ................ 169
Pulling away ................................... 147
Raising ........................................... 330
Reporting problems .........................25
Towing away .................................. 340
Transporting .................................. 342
Unlocking (in an emergency) ...........83
Unlocking (SmartKey) ......................75
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
see Technical data
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 84
Vehicle identification number see VIN
Vehicle identification plate .............. 381
Vehicle level AIRMATIC ...................................... 189
Vehicle level (display message) ....... 249
Vehicle tool kit .................................. 322
Video (DVD) ........................................ 222
VIN ...................................................... 381
W
Warning and indicator lamps ABS ................................................ 264
Brakes ........................................... 263
Check Engine ................................. 267
Coolant .......................................... 268
Cruise control ................................ 176
Distance warning ........................... 270
DISTRONIC PLUS ........................... 270
ESP ®
.............................................. 264
ESP ®
OFF ....................................... 265
Fuel tank ........................................ 267
LIM (DISTRONIC PLUS) ..................180
Overview .......................................... 30
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Reserve fuel ................................... 267
Seat belt ........................................ 261
SPORT handling mode ...................265
SRS ................................................ 266
Tire pressure monitor ....................271
Warranty ............................................ 381
Washer fluid Display message ............................ 259
see Windshield washer system
Wheel bolt tightening torque ........... 333
Wheel chock ...................................... 329
Wheels Changing a wheel .......................... 329
Checking ........................................ 347
Cleaning ......................................... 315
Important safety notes ..................346
Interchanging/changing ................370
Mounting a wheel .......................... 332
Removing a wheel ..........................331
Storing ........................................... 371
Tightening torque ........................... 333
Wheel size/tire size .......................371
Window curtain air bag
Display message ............................ 239
Operation ......................................... 44
Windows
Cleaning ......................................... 317
see Side windows
Windshield
Defrosting ...................................... 138
Windshield washer system .............. 311
Notes ............................................. 389
Windshield wipers
Problem (malfunction) ...................126
Rear window wiper ........................125
Replacing the wiper blades ............125
Switching on/off ........................... 12420Index

! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
HOLD function or DISTRONIC PLUS: the
automatic transmission automatically
switches to transmission position P if the
vehicle is braked by the HOLD function or
DISTRONIC PLUS. In addition, at least one of
the following conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not in the buckle.
Engaging parking position P in AMG
vehiclesXIf the vehicle is stationary, press P
button :.
Engaging reverse gear R
!
Only shift the automatic transmission to
R when the vehicle is stationary.
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.Shifting to neutral NXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
GWARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
154Automatic transmissionDriving and parking

Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC PLUS?To store the current speed or to call up
the last stored speedATo set the specified minimum distance
Switching on DISTRONIC PLUS, storing
the current speed and maintaining it
Important safety notes
GWARNING
The vehicle can be braked when DISTRONIC
PLUS is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the parking brake must not be applied.
R ESP ®
must be activated but not
intervening.
R the transmission must be in position D.
R the hood must be closed.
R the driver's door must be closed when you
shift from P to D or your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
R the vehicle must not skid.
Activating while driving
When driving at speeds below 20 mph
(30 km/h) , you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is no longer detected and
shown, DISTRONIC PLUS is deactivated and
a warning tone sounds.XBriefly pull the cruise control lever towards
you ?, or briefly press up : or down ;.
DISTRONIC PLUS is selected.XKeep the cruise control lever pressed
up : or down ; until the desired speed
is set.XRemove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Override
message is shown in the multifunction
display. The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
you determine by the position of the
accelerator pedal.
Activating when driving towards a
stationary vehicle
If the vehicle in front of you is stationary, you
can only activate DISTRONIC PLUS once your
vehicle is stationary as well.
XBriefly pull the cruise control lever towards
you ?, or briefly press up : or down ;.
DISTRONIC PLUS is selected.
i DISTRONIC PLUS can only be activated at
under 20 mph (30 km/h) if a vehicle in front
has been detected. Therefore, the
DISTRONIC PLUS distance display in the
180Driving systemsDriving and parking

HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Activation conditions
You can activate the HOLD function if:
R the vehicle is stationary.
R the engine is running.
R the driver's door is closed or your seat belt
is fastened.
R the parking brake is not applied.
R the hood is closed.
R the transmission is in position D, R or N.
R DISTRONIC PLUS is deactivated.
Activating the HOLD function
XMake sure that the activation conditions
are met.XDepress the brake pedal.XQuickly depress the brake pedal further
until HOLD display : appears in the
multifunction display.
The HOLD function is activated. You can
release the brake pedal.i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.GWARNING
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing).
Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
R you accelerate and the transmission is in
position D or R.
R you shift the transmission to position P.
R you apply the brakes again with a certain
amount of pressure until HOLD disappears
from the multifunction display.
R you activate DISTRONIC PLUS.
GWARNING
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
parking brake and must not be used for
parking.
The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
Driving systems187Driving and parkingZ

XTo call up: press AMG button ;.
The stored suspension tuning and drive
program are selected.XTo display: briefly press AMG button ;.
Your selection appears in the multifunction
display.
4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip.
GWARNING
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notesGWARNING
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
GWARNING
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D, R or N
R release the parking brake
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.
:Sensors in the front bumper, left-hand
side (example)192Driving systemsDriving and parking