technical data MERCEDES-BENZ E-Class WAGON 2012 W212 Owner's Manual

Index ....................................................... 4Introduction ......................................... 22At a glance ........................................... 27Safety ................................................... 37Opening/closing ................................. 73Seats, steering wheel and mirrors ....97Lights and windshield wipers ..........113Climate control ................................. 129Driving and parking ..........................143On-board computer and displays ....213Stowing and features .......................273Maintenance and care ......................307Breakdown assistance .....................321Wheels and tires ............................... 345Technical data ................................... 379
Contents3

C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Capacities
see Technical data
Car
see Vehicle
Care
Carpets .......................................... 320
Car wash ........................................ 314
Display ........................................... 318
Exterior lights ................................ 317
Gear or selector lever ....................319
Matte finish ................................... 316
Night View Assist Plus ...................318
Notes ............................................. 313
Paint .............................................. 316
Plastic trim .................................... 319
Power washer ................................ 315
Rear view camera .......................... 318
Roof lining ...................................... 320
Seat belt ........................................ 320
Seat cover ..................................... 320
Sensors ......................................... 317
Steering wheel ............................... 319
Tail pipes ....................................... 318
Trim pieces .................................... 319
Washing by hand ........................... 315
Wheels ........................................... 315
Windows ........................................ 317
Wiper blades .................................. 317
Wooden trim .................................. 319
Cargo compartment cover ............... 282
Cargo compartment enlargement ... 280
Cargo compartment floor ................. 286
Cargo net ........................................... 284
Attaching ....................................... 284
Cargo tie down rings ......................... 281
Car wash (care) ................................. 314
CD player/CD changer (on-board
computer) .......................................... 222
Cell phone see Mobile phone Center console
Lower section .................................. 33
Lower section (AMG vehicles) ..........34
Upper section .................................. 32
Central locking
Automatic locking (on-board
computer) ...................................... 228
Locking/unlocking (SmartKey) ........74
Changing bulbs
High-beam headlamps ...................123
Important safety notes ..................121
Infrared lamp ................................. 123
Low-beam headlamps ....................122
Overview of bulb types ..................122
Parking lamps ................................ 123
Standing lamps (front) ...................123
Turn signals (front) ......................... 124
Child-proof locks
Important safety notes ....................61
Rear doors ....................................... 61
Children
In the vehicle ................................... 56
Restraint systems ............................ 56
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 59
Special seat belt retractor ...............59
Top Tether ....................................... 60
Cigarette lighter ................................ 293
Climate control Automatic climate control (3-
zone) .............................................. 133
Controlling automatically ...............135
Cooling with air dehumidification ..134
Defrosting the windows .................138
Defrosting the windshield ..............138
Dual-zone automatic climate
control ........................................... 131
Important safety notes ..................130
Indicator lamp ................................ 135
Maximum cooling .......................... 138
Notes on using automatic climate
control ................................... 132, 134
Overview of systems ......................130
Problems with cooling with air
dehumidification ............................ 135
Problem with the rear window
defroster ........................................ 1396Index

Rear control panel .........................133
Refrigerant ..................................... 388
Setting the air distribution .............137
Setting the airflow .........................137
Setting the air vents ......................140
Setting the climate mode ............... 136
Setting the temperature ................136
Switching air-recirculation mode
on/off ............................................ 139
Switching on/off ........................... 134
Switching residual heat on/off ......140
Switching the rear window
heating on/off ............................... 139
Switching the ZONE function on/
off .................................................. 137
Coat hooks ......................................... 284
Cockpit Overview .......................................... 28
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 332
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch .......................... 117
Combined cargo cover and net ........ 283
Compass Calibrating ..................................... 306
Calling up ....................................... 305
Setting ........................................... 305
Consumption statistics (on-board
computer) .......................................... 219
Convenience closing feature .............. 91
Convenience opening feature ............ 91
Coolant (engine) Checking the level .........................311
Display message ............................ 245
Notes ............................................. 389
Temperature (on-board computer) . 230
Temperature gauge ........................ 214
Warning lamp ................................. 268
Cooling
see Climate control
Cornering light function
Display message ............................ 242
Function/notes ............................. 118
Crash-responsive emergency
lighting ............................................... 121Cruise control
Cruise control lever .......................176
Deactivating ................................... 177
Display message ............................ 254
Driving system ............................... 175
Function/notes ............................. 175
Important safety notes ..................175
LIM indicator lamp .........................176
Setting a speed .............................. 176
Storing and maintaining current
speed ............................................. 176
Cup holder
Center console .............................. 289
Important safety notes ..................289
Rear compartment .........................290
Customer Assistance Center (CAC) ... 25
Customer Relations Department ....... 25
D
Dashboard see Cockpit
Data
see Technical data
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Display message ............................ 244
Switching on/off (on-board
computer) ...................................... 227
Switching on/off (switch) ..............115
DEF
Adding ........................................... 165
Display message ............................ 248
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 227
Interior lighting .............................. 228
Diesel particle filter .......................... 171
Digital speedometer ......................... 219
DIRECT SELECT lever see Automatic transmission
Display (cleaning instructions) ........ 318
Display messages Calling up (on-board computer) .....234
Driving systems ............................. 249
Engine ............................................ 245
General notes ................................ 234
Index7

Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 86
Tail lamps
Display message ............................ 243
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 380
Tires/wheels ................................. 371
Vehicle data ................................... 390
TELEAID
Call priority .................................... 300
Display message ............................ 237
Downloading destinations
(COMAND) ..................................... 300
Emergency call .............................. 297
Important safety notes ..................296
Locating a stolen vehicle ...............301
MB info call button ........................299
Remote vehicle locking ..................301
Roadside Assistance button ..........298
Search & Send ............................... 300
Self-test ......................................... 296
System .......................................... 296
Vehicle remote unlocking ..............300
Telephone
Accepting a call ............................. 223
Display message ............................ 259
Menu (on-board computer) ............222
Number from the phone book ........ 223
Redialing ........................................ 223
Rejecting/ending a call .................223
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 286
Temperature Coolant .......................................... 214
Coolant (on-board computer) ......... 230
Engine oil (on-board computer) ...... 230
Outside temperature ...................... 215
Setting (climate control) ................136
Theft deterrent locking system
Immobilizer ...................................... 71
Through-loading ................................ 278
Through-loading feature ................... 279Tilt/sliding sunroof
see Sliding sunroof
Timing (RACETIMER) ......................... 231
Tiredness assistant see ATTENTION ASSIST
TIREFIT kit .......................................... 326
Tire pressure Calling up (on-board computer) .....355
Checking manually ........................353
Display message ............................ 254
Maximum ....................................... 352
Notes ............................................. 351
Not reached (TIREFIT) ....................327
Pressure loss warning ....................353
Reached (TIREFIT) ..........................328
Recommended ............................... 349
Tire pressure monitoring system
Function/notes ............................. 355
Restarting ...................................... 357
Warning lamp ................................. 271
Tires
Aspect ratio (definition) .................369
Average weight of the vehicle
occupants (definition) ....................368
Bar (definition) ............................... 367
Characteristics .............................. 367
Checking ........................................ 347
Definition of terms .........................367
Direction of rotation ......................371
Display message ............................ 254
Distribution of the vehicle
occupants (definition) ....................370
DOT, Tire Identification Number
(TIN) ............................................... 366
DOT (Department of
Transportation) (definition) ............367
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 368
GVW (Gross Vehicle Weight)
(definition) ..................................... 368
GVWR (Gross Vehicle Weight
Rating) (definition) .........................368
Important safety notes ..................346
Increased vehicle weight due to
optional equipment (definition) ......368
Kilopascal (kPa) (definition) ...........369
Labeling (overview) ........................363
Load bearing index (definition) ......37018Index

V
Vanity mirror (in sun visor) .............. 291
Vehicle Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 257
Equipment ....................................... 22
Individual settings ..........................226
Limited Warranty ............................. 26
Loading .......................................... 358
Locking (in an emergency) ...............84
Locking (SmartKey) .......................... 75
Lowering ........................................ 333
Maintenance .................................... 23
Parking for a long period ................ 169
Pulling away ................................... 147
Raising ........................................... 330
Reporting problems .........................25
Towing away .................................. 340
Transporting .................................. 342
Unlocking (in an emergency) ...........83
Unlocking (SmartKey) ......................75
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
see Technical data
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 84
Vehicle identification number see VIN
Vehicle identification plate .............. 381
Vehicle level AIRMATIC ...................................... 189
Vehicle level (display message) ....... 249
Vehicle tool kit .................................. 322
Video (DVD) ........................................ 222
VIN ...................................................... 381
W
Warning and indicator lamps ABS ................................................ 264
Brakes ........................................... 263
Check Engine ................................. 267
Coolant .......................................... 268
Cruise control ................................ 176
Distance warning ........................... 270
DISTRONIC PLUS ........................... 270
ESP ®
.............................................. 264
ESP ®
OFF ....................................... 265
Fuel tank ........................................ 267
LIM (DISTRONIC PLUS) ..................180
Overview .......................................... 30
PASSENGER AIRBAG OFF
indicator lamp .................................. 44
Reserve fuel ................................... 267
Seat belt ........................................ 261
SPORT handling mode ...................265
SRS ................................................ 266
Tire pressure monitor ....................271
Warranty ............................................ 381
Washer fluid Display message ............................ 259
see Windshield washer system
Wheel bolt tightening torque ........... 333
Wheel chock ...................................... 329
Wheels Changing a wheel .......................... 329
Checking ........................................ 347
Cleaning ......................................... 315
Important safety notes ..................346
Interchanging/changing ................370
Mounting a wheel .......................... 332
Removing a wheel ..........................331
Storing ........................................... 371
Tightening torque ........................... 333
Wheel size/tire size .......................371
Window curtain air bag
Display message ............................ 239
Operation ......................................... 44
Windows
Cleaning ......................................... 317
see Side windows
Windshield
Defrosting ...................................... 138
Windshield washer system .............. 311
Notes ............................................. 389
Windshield wipers
Problem (malfunction) ...................126
Rear window wiper ........................125
Replacing the wiper blades ............125
Switching on/off ........................... 12420Index

Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
Introduction25Z

workshop, e.g. at an authorized Mercedes-
Benz Center.
i Vehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the
Onboard Diagnosis System may otherwise
provide inaccurate values. Some of these
values are required by law and must
therefore always be accurate.
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the i snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWARNING
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced immediately.
They are no longer suitable for use in winter.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have mounted the winter tires:
XCheck the tire pressures ( Y page 353).XRestart the tire pressure monitor
( Y page 355).GWARNING
If you use your spare wheel when M+S tires
are mounted on the other wheels, be aware
that the difference in tire characteristics
impairs cornering ability and reduces driving
stability. Adapt your driving style accordingly.
Have the spare wheel replaced by a normal
wheel with an M+S tire at the nearest
Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! On vehicles with AIRMATIC, you must
drive at raised vehicle level if snow chains
have been mounted. The vehicle may
otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on
roads completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
174Driving tipsDriving and parking

Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have mounted the winter tires:XCheck the tire pressures ( Y page 353).XRestart the tire pressure monitor
( Y page 355).GWARNING
If you use your spare wheel when M+S tires
are mounted on the other wheels, be aware
that the difference in tire characteristics
impairs cornering ability and reduces driving
stability. Adapt your driving style accordingly.
Have the spare wheel replaced by a normal
wheel with an M+S tire at the nearest
Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! On vehicles with AIRMATIC, you must
drive at raised vehicle level if snow chains
have been mounted. The vehicle may
otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on
roads completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the
information under "Wheel and tire
combinations" in the "Wheels and tires"
section.
R mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels: if you wish
to mount snow chains on steel wheels,
make sure that you remove the respective
wheels' hubcaps first. The hubcaps may
otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 66) when pulling away with
snow chains mounted. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Tire pressure
Tire pressure specifications
GWARNING
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
Tire pressure349Wheels and tiresZ

Useful information ............................380
Notes on technical data ...................380
Genuine Mercedes-Benz parts .........380
Warranty ............................................ 381
Identification plates .........................381
Service products and capacities .....382
Vehicle data ...................................... 390379Technical data

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 25).
Notes on technical data
i The data stated here specifically refers to
a vehicle with standard equipment. Consult
an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
There are more than 300,000 different
genuine Mercedes-Benz parts available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subject to
strict quality control. Each part has been
specially developed, manufactured or
selected for Mercedes-Benz vehicles and
fine-tuned for them.
Therefore, only genuine Mercedes-Benz parts
should be used.
GWARNING
Driving safety may be impaired if non-
approved parts, tires and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Benz recommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tires, wheels
and accessories that have been specifically
approved for your vehicle.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number (VIN) ( Y page 381) and the engine
380Genuine Mercedes-Benz partsTechnical data