MERCEDES-BENZ E-Class WAGON 2013 W212 Owner's Manual

Problem Possible causes/consequences and
M Solutions$ (USA only)
J (Canada only)
äå!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are not available due to a malfunction. Therefore,
BAS, BAS PLUS, EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function
and hill start assist, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. ä
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®

or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: ( Y page 69).å
The yellow ESP
®
OFF
warning

lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
For exceptions, see: ( Y page 69).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
279
On-board computer and displays Z

Problem Possible causes/consequences and
M SolutionsM
AMG vehicles only:
The yellow SPORT
handling
mode warning
lamp is lit while the
engine is running. SPORT handling mode is activated.
G WARNING
When SPORT handling mode is switched on, ESP ®
is unable to
stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Only switch to SPORT handling mode in accordance with the
conditions described in the "Activating/deactivating SPORT
handling mode" section ( Y page 70).äå
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function
and hill start assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®


is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.280
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M Solutions$ (USA only)
J (Canada only)
The red brake system
warning
lamp comes on
while the vehicle is
moving. A warning tone
also sounds. You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. 6
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint
System).
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop
immediately.
For further information about SRS, see (Y page 41). Indicator and warning lamps in the instrument cluster
281
On-board computer and displays Z

Engine
Problem Possible causes/consequences and
M Solutions;
The yellow Check
Engine warning lamp
lights up while the
engine is running.
There may be a malfunction, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with a gasoline engine)
R in the fuel system
The emission limit values may be exceeded and the engine may
be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you must immediately visit a qualified
specialist
workshop as soon as the yellow Check Engine warning
lamp lights up. This is due to the legal requirements in effect in
these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving. Vehicles with a diesel engine: the fuel tank has been run dry
(Y page 172).
X
Start the engine three to four times after refueling.
If the yellow Check Engine warning lamp goes out, emergency
running mode is canceled. The vehicle need not be checked. 8
The yellow reserve fuel
warning lamp lights up
while the engine is
running.
The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 8
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion.
In addition, the ;
Check Engine warning
lamp may light up.
The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
X If the fuel filler cap is not correctly closed:
close the fuel filler
cap.
X If the fuel filler cap is closed: visit a qualified specialist
workshop. 282
Indicator and warning lamps in the instrument cluster
On-board computer and displays

Problem Possible causes/consequences and
M Solutions?
The red coolant
warning lamp lights up
while the engine is
running
and the coolant
temperature gauge is
at the start of the scale. The temperature sensor for the coolant temperature gauge is
defective.
The
coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X Pull over and stop the vehicle safely and switch off the engine,
paying

attention to road and traffic conditions. Do not continue
driving under any circumstances.
X Secure the vehicle against rolling away ( Y page 175).
X Consult a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
283
On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions?
The red coolant
warning
lamp comes on
while the engine is
running. The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes ( Y page 331).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Do not start the engine again until the coolant temperature is
under

248 ‡ (120 †). Otherwise, the engine could be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. ?
The red coolant
warning

lamp comes on
while the engine is
running. A warning tone
also sounds. The coolant temperature has exceeded 248 ‡ (120 †). The
airflow
to the engine radiator may be blocked or the coolant level
may be too low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Do
not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to
catch fire.
Steam from the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Y page 175).284
Indicator and warning lamps in the instrument cluster
On-board computer and displays

Problem Possible causes/consequences and
M SolutionsX
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes ( Y page 331).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X At coolant temperatures under 248 ‡ (120 †), drive to the next
qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Driving systems
Problem Possible causes/consequences and
M Solutions·
The red distance
warning lamp lights up
while the vehicle is in
motion.

A warning tone
also sounds. You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
Further information on DISTRONIC PLUS ( Y page 185).
Further information on PRE-SAFE ®
Brake (Y page 72). Indicator and warning lamps in the instrument cluster
285
On-board computer and displays Z

Tires
Problem Possible causes/consequences and
M Solutionsh
USA only:
The
yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit. The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
G WARNING
With tire pressures which are too low, there is a risk of the
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they

may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers.

Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away ( Y page 175).
X Observe the additional display messages in the multifunction
display.
X If there is a flat tire, inspect the tires ( Y page 344).
X Check the tire pressure (Y page 370).
X If necessary, correct the tire pressure. h
USA only:
The

yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit. The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop.286
Indicator and warning lamps in the instrument cluster
On-board computer and displays

Useful information ............................
288
Stowage areas .................................. 288
Features ............................................. 305 287Stowage and features

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 25).Stowage areas
Loading guidelines
G
WARNING
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening

materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R when transporting a load, never exceed the
maximum permissible gross vehicle weight or the gross axle weight rating of the
vehicle (including occupants). The values
are specified on the vehicle identification
plate on the B-pillar of the driver's door.
R position heavy loads as far forwards as
possible and as low down in the trunk/
cargo compartment as possible.
R the

load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant tie-downs. pad sharp edges
for protection. Stowage space
Important safety notes G
WARNING
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident288
Stowage areas
Stowage and features