ignition MERCEDES-BENZ E-Class WAGON 2013 W212 Owner's Guide

Problem Possible causes/consequences and
M SolutionsYou have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 350).
or
X Jump-start the vehicle (Y page 352).
or
X Consult a qualified specialist workshop. Vehicles without
DIRECT SELECT lever
only:
The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started
using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock.84
SmartKey
Opening/closing

Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint
system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk/cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
You

can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 66). X
Pull door handle ;.
If
the door is locked, locking knob : pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If
all the doors are closed, the vehicle locks.
You cannot unlock the vehicle centrally from
the
inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO. Doors
85
Opening/closing Z

The central locking/unlocking button does
not lock or unlock the fuel filler flap.
You can open a front door from inside the
vehicle even if it has been locked.
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R
the vehicle will be fully unlocked if it had
previously been fully unlocked
R only
the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature
X
To deactivate: press and hold button :
for
about five seconds until a tone sounds.
X To activate: press and hold button ; for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do

not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 240). Unlocking the driver's door
(mechanical key)
If

the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
X Take the mechanical key out of the
SmartKey (Y page 80).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 1
To unlock
X Turn the mechanical key counter-clockwise
to position 1.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered

(Y page 75). Locking the vehicle (mechanical key)
If
the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the trunk lid/tailgate.
X Press the locking button (Y page 85).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary

(Y page 85). 86
Doors
Opening/closing

X
Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 80).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 1
Locking
X Turn the mechanical key clockwise as far
as it will go to position 1.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid/
tailgate are locked.
X Insert the mechanical key into the
SmartKey. Trunk/cargo compartment
Important safety notes
G
WARNING
Ensure that the trunk/tailgate is closed when
the engine is running and the vehicle is in
motion.
Among other dangers, deadly carbon
monoxide (CO) may enter the vehicle interior
and cause unconsciousness and even death. G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint

system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk/cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore, Trunk/cargo compartment
87
Opening/closing Z

can simultaneously close and lock the trunk
lid.
Wagon: on vehicles with KEYLESS-GO, you
can simultaneously close and lock the
tailgate.
X
To close: press closing button : in the
trunk lid/tailgate.
X To close and lock simultaneously:
Press closing button ; in the trunk lid/
tailgate.
i If you leave a KEYLESS-GO key in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock. Opening/closing automatically from
inside
Important safety notes G
WARNING
Keep an eye on the area at the rear end of the
vehicle when operating the trunk lid/tailgate
with
the remote operating switch on the door.
Monitor the entire closing procedure to
ensure that there is no risk of injury to anyone
near the vehicle.
Release the switch on the door to interrupt
the closing procedure.
The remote operating switch can also be used
if the SmartKey has been removed from the
starter switch or the KEYLESS-GO key has
been removed from the vehicle. Never leave
children with no adult supervision in the
vehicle or with access to an unlocked vehicle.
If unsupervised children have access to a
vehicle, it could lead to an accident and/or
serious injury. G
WARNING
Ensure that the trunk lid/tailgate is closed
when
the engine is running and the vehicle is
in motion. Among other dangers, deadly
carbon monoxide (CO) may enter the vehicle
interior and cause unconsciousness and even
death. Opening/closing
X
To open: pull remote operating switch for
the

trunk lid/tailgate : until the trunk lid/
tailgate opens.
X To close (Sedan): press remote operating
switch for trunk lid : until the trunk lid is
closed.
X To close (Wagon): turn the SmartKey to
position 1 or 2 in the ignition lock.
X Press remote operating switch for
tailgate : until the tailgate is closed.
You can open and close the trunk lid/tailgate
from the driver's seat when the vehicle is
stationary and unlocked. Limiting the opening angle of the
tailgate (Wagon)
Important safety notes !
Make
sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Arming You can limit the opening angle of the
tailgate. This is possible in the top half of its
opening range, up to approximately

8 in
(20 cm) before the stop. 90
Trunk/cargo compartment
Opening/closing

X
Take the mechanical key out of the
SmartKey (Y page 80).
X Insert mechanical key ; into the opening
in paneling :.
X Turn mechanical key ; 90° clockwise.
X Push mechanical key ; in the direction of
the arrow and open the tailgate. Side windows
Important safety notes
G
WARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The door windows are equipped with
automatic

operation and the anti-entrapment
feature. If in automatic mode a door window
encounters an obstruction that blocks its
path, the anti-entrapment feature will stop the
door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the windows by pressing and
holding the & button on the SmartKey or
by pressing and holding the lock button
(vehicles with KEYLESS-GO) on an outside
door handle, the anti-entrapment feature will
not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening. G
WARNING
Do not keep any part of your body up against
the
window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window. Opening and closing the side
windows
The

switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows

after you switch off the engine or Side windows
93
Opening/closing Z

panorama roof with power tilt/sliding
panel are fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the & button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing:
release the & button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
X
Touch recessed sensor surface : on the
door
handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed
sensor surface :.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Touch recessed sensor surface : on the
door
handle again until the roller sunblinds
of the panorama roof with power tilt/
sliding panel close. X
To interrupt convenience closing:
release

recessed sensor surface : on the
door handle. Resetting the side windows
If
a side window can no longer be closed fully,
you must reset it.
X Close all the doors.
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed

(Y page 93).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed

(Y page 93).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Side windows
95
Opening/closing Z

G
WARNING
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening
also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In this section, the term "sliding
sunroof" refers to both types of sliding
sunroof. Operating the sliding sunroof
Opening and closing Overhead control panel
:
To raise
; To open
= To close/lower
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Press or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point

of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
The automatic opening and raising feature
is available only when the sliding sunroof is
closed.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function remains active for five
minutes or until you open a front door.
Resetting !
If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop. Sliding sunroof
97
Opening/closing Z

Reset the sliding sunroof if it does not move
smoothly.
X
Turn the SmartKey to position 2 in the
ignition lock.
X Raise the sliding sunroof fully at the rear
(Y page 97).
X Keep the 3 switch pressed for another
second.
X Make sure that the sliding sunroof can be
fully
opened and closed again (Y page 97).
X If this is not the case, repeat the steps
above again. Operating the panorama roof with
power tilt/sliding panel
Overhead control panel
:
To raise
; To open
= To close/lower
The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open.
X To open and close: turn the SmartKey to
position 1 or 2 in the ignition lock.
X Press or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point

of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again. Operating the roller sunblinds for the
panorama

roof with power tilt/sliding
panel
Important safety notes G
WARNING
When opening or closing the roller sunblinds,
make sure that no one can be injured.
The

roller sunblinds have automatic operation
and an anti-entrapment feature. If the roller
sunblinds are blocked during the closing
procedure, the anti-entrapment feature stops
the roller sunblinds and they open again
slightly.
The opening and closing of the roller
sunblinds can be terminated immediately by
releasing the button. In automatic operation,
press the button briefly in any direction to
stop the roller sunblinds.
The roller sunblinds shield the vehicle interior
from sunlight. The two roller sunblinds can
only be opened and closed together when the
panorama roof with power tilt/sliding panel
is closed.
Opening and closing Overhead control panel
:
To open
; To open
= To close98
Sliding sunroof
Opening/closing

X
Turn the SmartKey to position 1 or 2 in the
ignition lock.
X Press or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point

of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again. Resetting the panorama roof with
power

tilt/sliding panel and the roller
sunblinds
! If the panorama roof with power tilt/
sliding panel and the roller sunblinds
cannot be fully opened or closed after
resetting, contact a qualified specialist
workshop.
Reset the panorama roof with power tilt/
sliding panel and the roller sunblinds if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not move smoothly.
X Turn the SmartKey to position 1
or 2 in the
ignition lock.
X Pull the 3
switch repeatedly to the point
of resistance in the direction of arrow =
until the panorama roof with power tilt/
sliding panel is fully closed ( Y page 98).
X Keep the 3 switch pulled for an
additional second.
X Pull the 3
switch repeatedly to the point
of resistance in the direction of arrow =
until the roller sunblinds are fully closed.
X Keep the 3 switch pulled for an
additional second.
X Make sure that the panorama roof with
power

tilt/sliding panel (Y page 98) and the
roller sunblinds ( Y page 98) can be fully
opened again.
X If this is not the case, repeat the steps
above again. Sliding sunroof
99
Opening/closing Z