tow MERCEDES-BENZ E-Class WAGON 2013 W212 Owner's Manual

Index
....................................................... 4Introduction .........................................
22 At a glance
........................................... 29 Safety ...................................................
39 Opening/closing
................................. 77 Seats, steering wheel and mirrors ..
101 Lights and windshield wipers
..........119 Climate control
................................. 137 Driving and parking ..........................
151 On-board computer and displays
....225 Stowage and features ......................
287 Maintenance and care
......................327 Breakdown assistance
.....................341 Wheels and tires ...............................
361 Technical data ...................................
403 Contents
3

Lane Tracking package ..................
214
Night View Assist Plus ...................211
Parking Guidance
........................... 205
PARKTRONIC ................................. 202
RACE START (AMG vehicles) ..........198
Rear view camera .......................... 208
Driving tips
AMG ceramic brakes ..................... 181
Automatic transmission ................. 164
Brakes ........................................... 180
Break-in period .............................. 152
Downhill gradient ........................... 180
Drinking and driving .......................178
Driving abroad ............................... 120
Driving in winter ............................. 182
Driving on flooded roads ................182
Driving on wet roads ...................... 182
Exhaust check ............................... 178
Fuel ................................................ 177
General .......................................... 177
Hydroplaning ................................. 182
Icy road surfaces ........................... 183
Limited braking efficiency on
salted roads ................................... 180
Pedals ............................................ 178
Snow chains .................................. 365
Symmetrical low beam .................. 120
Wet road surface ........................... 180
Drowsiness detection assistance
system
see ATTENTION ASSIST
DVD audio
Operating (on-board computer) ..... 234
DVD video
Operating (on-board computer) ..... 234E
EASY-ENTRY feature Activating/deactivating

.................241
Function/notes ............................. 112
EASY-EXIT feature
Crash-responsive ........................... 113
Function/notes ............................. 112
Switching on/off ........................... 241
EASY-PACK cargo compartment
management system ........................300EASY-PACK folding floor
Important safety notes
..................302
EASY-PACK folding luggage-
compartment floor
Opening and closing ...................... 302
EASY-PACK load-securing kit
Components and storage .............. 300
Inserting the brackets into the
loading rail ..................................... 300
EASY-PACK rear sill protector ..........303
EASY-PACK trunk box .......................299
EBD (electronic brake force
distribution)
Display message ............................ 248
Function/notes ................................ 72
ECO display
Function/notes ............................. 178
On-board computer ....................... 231
ECO start/stop function
Deactivating/activating ................. 157
General information ....................... 157
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 86
Fuel filler flap ................................. 171
Trunk ............................................... 92
Vehicle ............................................. 86
Emergency spare wheel
Important safety notes .................. 398
Points to remember .......................398
Removing ....................................... 399
Storage location ............................ 399
Stowing .......................................... 400
Technical data ............................... 402
Emergency Tensioning Devices
Function ........................................... 59
Safety guidelines ............................. 42
Emergency unlocking
Tailgate ............................................ 92
Emissions control
Service and warranty information .... 22 Index
9

Engine
Check Engine warning lamp ........... 282
Display message ............................ 258
ECO start/stop function ................ 157
Engine number ............................... 406
Irregular running ............................ 160
Jump-starting ................................. 352
Starting problems .......................... 160
Starting the engine with the
SmartKey ....................................... 155
Starting with KEYLESS-GO ............. 155
Switching off .................................. 176
Tow-starting (vehicle) ..................... 357
Engine electronics
Problem (malfunction) ...................160
Engine oil
Adding ........................................... 330
Additives ........................................ 411
Checking the oil level ..................... 329
Checking the oil level using the
dipstick .......................................... 330
Display message ............................ 259
Filling capacity ............................... 411
Notes about oil grades ................... 410
Notes on oil level/consumption .... 329
Temperature (on-board computer) . 242
Viscosity ........................................ 411
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ... 243
Deactivating/activating (AMG
vehicles) .......................................... 70
Deactivating/activating (except
AMG vehicles) ................................ 236
Deactivating/activating (notes;
except AMG vehicles) ...................... 70
Display message ............................ 247
ETS/4ETS ........................................ 70
Function/notes ................................ 69
Important safety information ........... 69
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaust check ................................... 178
Exhaust tail pipe (cleaning
instructions) ...................................... 338Exterior lighting
Setting options .............................. 120
see Lights
Exterior mirrors
Adjusting ....................................... 114
Dipping (automatic) .......................115
Folding in/out (automatically) ....... 114
Folding in/out (electrically) ........... 114
Folding in when locking (on-board
computer) ...................................... 241
Out of position (troubleshooting) ...115
Setting ........................................... 114
Storing settings (memory
function) ........................................ 116
Storing the parking position .......... 115
Eyeglasses compartment ................. 289 F
Filler cap see Fuel filler flap


First-aid kit ......................................... 342
Flat tire MOExtended tires .......................... 344
Preparing the vehicle .....................344
TIREFIT kit ...................................... 345
Floormat ............................................. 324
Fog lamps Switching on/off ........................... 122
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamps Display message ............................ 255
Switching on/off ........................... 122
Fuel
Additives ........................................ 408
Consumption statistics ..................231
Diesel ............................................ 408
Displaying the current
consumption .................................. 231
Displaying the range ...................... 231
Driving tips .................................... 177
Flexible fuel vehicles ......................409
Fuel gauge ............................... 31, 227
Grade (gasoline) ............................ 407
Important safety notes .................. 407
Premium-grade unleaded gasoline . 407
Problem (malfunction) ...................17210
Index

Sliding sunroof
Important safety notes ....................96
Opening/closing .............................. 97
Problem (malfunction) ...................100
Resetting ......................................... 97
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 94
Convenience opening feature .......... 94
Display message ............................ 274
Door central locking/unlocking ....... 79
Important safety notes .................... 78
Loss ................................................. 83
Mechanical key ................................ 80
Positions (ignition lock) ................. 153
Problem (malfunction) .....................83
Starting the engine ........................ 155
Snow chains ...................................... 365
Sockets Center console .............................. 310
General notes ................................ 309
Luggage compartment ................... 310
Rear compartment ......................... 310
Spare wheel
Stowing .......................................... 400
Specialist workshop ............................ 25
Special seat belt retractor .................. 63
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 231
In the Instrument cluster ......... 31, 227
Segments ...................................... 228
Selecting the unit of
measurement ................................ 238
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 70
Warning lamp ................................. 280
SRS (Supplemental Restraint
System)
Display message ............................ 250
Introduction ..................................... 41Warning lamp ................................. 281
Warning lamp (function) ...................
41
Standing lamps
Changing bulbs .............................. 132
Display message ............................ 256
Switching on/off ........................... 124
Starting (engine) ................................ 155
Steering (display message) ..............273
Steering wheel Adjusting (electrically) ...................112
Button overview ............................... 33
Buttons (on-board computer) ......... 228
Cleaning ......................................... 339
Important safety notes .................. 111
Paddle shifters ............................... 166
Steering wheel heating .................. 112
Storing settings (memory
function) ........................................ 116
Steering wheel heating
Problem (malfunction) ...................112
Switching on/off ........................... 112
Steering wheel paddle shifters ........166
Stopwatch (RACETIMER) ................... 243
Stowage areas ................................... 288
Stowage compartments Armrest (under) ............................. 290
Center console .............................. 289
Cup holders ................................... 305
Eyeglasses compartment ............... 289
Glove box ....................................... 289
Important safety information ......... 288
Rear ............................................... 290
Stowage net ................................... 291
Under driver's seat/front-
passenger seat .............................. 290
Stowage net ....................................... 291
Stowage well beneath the trunk
floor .................................................... 301
Summer tires ..................................... 364
Sun visor ............................................ 306
Supplement Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 239 Index
17

Tires
Aspect ratio (definition) ................. 383
Average weight of the vehicle
occupants (definition) .................... 382
Bar (definition) ............................... 382
Changing a wheel
.......................... 384
Characteristics .............................. 382
Checking ........................................ 363
Definition of terms ......................... 382
Direction of rotation ......................385
Display message ............................ 268
Distribution of the vehicle
occupants (definition) .................... 384
DOT, Tire Identification Number
(TIN) ............................................... 381
DOT (Department of
Transportation) (definition) ............ 382
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 382
GVW (Gross Vehicle Weight)
(definition) ..................................... 383
GVWR (Gross Vehicle Weight
Rating) (definition) .........................383
Important safety notes .................. 362
Increased vehicle weight due to
optional equipment (definition) ...... 382
Kilopascal (kPa) (definition) ........... 383
Labeling (overview) ........................ 378
Load bearing index (definition) ...... 384
Load index ..................................... 381
Load index (definition) ...................383
Maximum loaded vehicle weight
(definition) ..................................... 383
Maximum load on a tire
(definition) ..................................... 383
Maximum permissible tire
pressure (definition) ....................... 383
Maximum tire load ......................... 381
Maximum tire load (definition) .......383
MOExtended tires .......................... 364
Optional equipment weight
(definition) ..................................... 384
PSI (pounds per square inch)
(definition) ..................................... 383
Replacing ....................................... 384
Service life ..................................... 364
Sidewall (definition) .......................384
Speed rating (definition) ................ 383Storing
........................................... 385
Structure and characteristics
(definition) ..................................... 382
Temperature .................................. 378
TIN (Tire Identification Number)
(definition) ..................................... 384
Tire bead (definition)
...................... 384
Tire pressure (definition) ................ 383
Tire pressures (recommended) ...... 382
Tire size (data) ............................... 389
Tire size designation, load-bearing
capacity, speed rating .................... 378
Tire tread ....................................... 363
Tire tread (definition) .....................384
Total load limit (definition) ............. 384
Traction ......................................... 377
Traction (definition) ....................... 384
Tread wear ..................................... 377
Uniform Tire Quality Grading
Standards ...................................... 377
Uniform Tire Quality Grading
Standards (definition) .................... 382
Unladen weight (definition) ............ 383
Wear indicator (definition) .............384
Wheel rim (definition) .................... 382
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........354
Installing the towing eye ................ 355
Removing the towing eye ...............355
With the rear axle raised ................ 355
Towing away
With both axles on the ground ....... 356
Tow-starting
Emergency engine starting ............ 357
Important safety notes .................. 354
Transfer case ..................................... 169
Transmission see Automatic transmission
Transmission position display .........162
Transmission position display
(DIRECT SELECT lever) ......................162
Transporting the vehicle .................. 356
Trim pieces (cleaning instructions) . 339
Trip computer (on-board
computer) .......................................... 231 Index
19

Trip odometer
Calling up ....................................... 230
Resetting (on-board computer) ...... 232
Trunk
Emergency release .......................... 91
Locking separately ...........................91
Trunk lid
Display message ............................ 272
Opening dimensions ...................... 414
Trunk load (maximum) ...................... 414
Turn signals Changing bulbs (front) ................... 132
Display message ............................ 254
Switching on/off ........................... 124
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................86
From inside the vehicle (central
unlocking button) ............................. 85V
Vanity mirror (in the sun visor) ........

306
Vehicle Data acquisition ............................... 26
Display message ............................ 271
Equipment ....................................... 22
Individual settings ..........................238
Limited Warranty ............................. 26
Loading .......................................... 373
Locking (in an emergency) ............... 86
Locking (SmartKey) .......................... 79
Lowering ........................................ 389
Maintenance .................................... 23
Parking for a long period ................ 177
Pulling away ................................... 156
Raising ........................................... 386
Reporting problems .........................25
Securing from rolling away ............386
Towing away .................................. 354
Transporting .................................. 356
Unlocking (in an emergency) ........... 86
Unlocking (SmartKey) ......................79
Vehicle data ................................... 414Vehicle data .......................................
414
Vehicle dimensions ...........................414
Vehicle emergency locking ................86
Vehicle identification number see VIN


Vehicle identification plate ..............405
Vehicle level AIRMATIC ...................................... 199
Vehicle level (display message) .......261
Vehicle tool kit .................................. 342
Video Operating the DVD ......................... 234
VIN ...................................................... 405 W
Warning and indicator lamps ABS

................................................ 278
Brakes ........................................... 277
Check Engine ................................. 282
Coolant .......................................... 283
Distance warning ........................... 285
DISTRONIC PLUS ........................... 285
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 279
Fuel tank ........................................ 282
Overview .................................. 32, 275
PASSENGER AIR BAG OFF
indicator lamp .................................. 48
Reserve fuel ................................... 282
Seat belt ........................................ 276
SPORT handling mode ................... 280
SRS ................................................ 281
Tire pressure monitor .................... 286
Warranty ............................................ 405
Washer fluid Display message ............................ 273
Wheel bolt tightening torque ...........389
Wheel chock ...................................... 386
Wheels Changing a wheel .......................... 384
Checking ........................................ 363
Cleaning ......................................... 336
Cleaning (warning) .........................385
Emergency spare wheel ................. 398
Important safety notes .................. 362
Interchanging/changing ................384
Mounting a new wheel ................... 38820
Index

Customer Service (Canada) at
1-800-387-0100
.Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service

facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause

them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact

an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride

disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,24
Introduction

Center console, lower section
Function Page
G
Stowage compartment 288
Ashtray 308
Cigarette lighter 309
Cup holders 305
H
e Sets the suspension
tuning
200
I
É Sets the vehicle level
199 Function Page
J
Stowage compartment 288
K
Ú Selects the drive
program
165
L
COMAND controller; see
the separate operating
instructions Center console
35At a glance

Tensioning Device could be triggered in the
event of an accident.
The front seat belts and the outer seat belts
in the rear are equipped with Emergency
Tensioning Devices and belt force limiters.
The
ETDs tighten the seat belts in an accident,
pulling them close against the body.
The ETDs do not correct incorrect seat
positions or incorrectly fastened seat belts.
The ETDs do not pull vehicle occupants back
towards the backrest.
If the seat belt is also equipped with a seat
belt force limiter and this is triggered, the
force exerted by the seat belt on the vehicle
occupant is reduced.
When triggered, seat belt force limiters help
to reduce the peak force exerted by the seat
belt on the vehicle occupant.
The belt force limiters for the front seats are
synchronized with the front air bags, which
take on a part of the deceleration force. This
results in the force exerted on the occupant
being distributed over a greater area.
The ETDs can only be activated when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" ( Y page 41).
R
R the belt tongue is engaged in the buckle on
each of the lap-shoulder belts in the front.
R the front-passenger seat is occupied and
the belt tongue is engaged in the buckle on
the front-passenger side.
The ETDs on the outside seats in the rear
compartment are triggered independently of
the lock status of the seat belts.
The ETDs are triggered depending on the type
and severity of an accident:
R if, in the event of a head-on or rear-end
collision, the vehicle decelerates or
accelerates rapidly in a longitudinal direction during the initial stages of the
impact
R if,
in the event of a side impact, on the side
opposite the impact the vehicle
decelerates or accelerates rapidly in a
lateral direction
R if, in certain situations where the vehicle
overturns, the system determines that it
can provide additional protection
If the ETDs are deployed, you will hear a bang,
and a small amount of powder may also be
released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6 SRS warning lamp
lights up. Children in the vehicle
Child restraint systems
Important safety notes G
WARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children

be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child. 60
Children in the vehicle
Safety

G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access
to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger
compartment, or trunk (sedan), or
cargo compartment (wagon) unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Further information on secure stowage of
loads can be found under "Loading
guidelines". If an infant or child is traveling in the vehicle:
R
Secure the child with a child or infant seat
restraint

system appropriate to the age and
weight of the child.
R Make sure that the infant or child is
properly secured at all times while the
vehicle is in motion.
Mercedes-Benz recommends that you always
properly secure all infants and children with
a child or infant seat restraint system for the
trip.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R U.S. territories
R the District of Columbia
R all Canadian provinces
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. The infant or child restraint system
must be properly secured in accordance with
the manufacturer's instructions.
All infant or child restraint systems must meet
the following standards:
R U.S. Federal Motor Vehicle Safety
Standards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2
An information label on the child restraint
system indicates whether it meets these
standards. This information is also provided
in the installation instructions supplied with
the child restraint system.
Always read and follow the manufacturer's
instructions when using an infant or child
restraint system or booster seat.
Observe the warning labels in the vehicle
interior or on the infant or child restraint. 62
Children in the vehicle
Safety