service MERCEDES-BENZ E-CLASS WAGON 2018 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: E-CLASS WAGON, Model: MERCEDES-BENZ E-CLASS WAGON 2018Pages: 506, PDF Size: 6.73 MB
Page 30 of 506
Depending onthere spective integration type,
th is includes, forex ample:
Rge neral vehicle information
Rposition data
This enables the use of selected smartphone
Apps, e.g. navigation or music playbac k.There is
no fur ther interaction between the smartphone
and theve hicle; in particular, vehicle data is not
directly accessible. The type of fur ther data pro‐
cessing is de term ined bythe pr ovider of the App
used. The respective App and your smartphone's
operating sy stem de term ine whe ther changes
can be made tothe settings and which settings
can be changed.
Service pr oviders
Wire less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. smart phones).Online functions can be used via
the wireless
network connection. This includes online serv‐
ices and applications/Apps pr ovided bythe
manufacturer or other pr oviders.
Manufa cturer's se rvices
The manufacturer describes there spective func‐
tions and cor responding legal data pr otection
information when suitable forth e manufacturer's
online services. Personal data may be used for
th e pr ovision of online services. Data is
ex ch anged via a secure connection, e.g. tothe
manufacturer's designated IT sy stems. Personal
data is collected, processed and used via the
pr ov ision of services exclusively on the basis of
legal permissions or with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services.
Third pa rty services
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible pr
ov ider. The man
ufacturer has no influence on
th e conte ntexc hanged.
Please inquire, therefore, about the type, scope
and purpose of the collection and use of per‐
sonal data as part of third party services from
th eir respective pr ovider.
COMAND/mbrace
Ifth eve hicle is equipped with COMAND or
mbrace, additional data about theve hicle's oper‐
ation, the use of theve hicle in cer tain situations,
and the location of theve hicle may be compiled
th ro ugh COMAND or the mbrace sy stem.
Ad ditional information can be found in the multi‐
media sy stem section and/or the mbrace Term s
and Conditions.
Event Data Recorders
This vehicle is equipped with an event da ta
re corder (EDR). The main purp ose of an EDR is
to record, in cer tain crash or near crash-like sit‐
uations, such as an air bag deployment or hitting
a ro ad obstacle, data that will assist in under‐
28
General no tes
Page 83 of 506
RAfter unlocking theve hicle using KEYLESS-
GO.
% When the mbrace service (
→page 295) is
active and the alarm stay s on for more than
30 seconds, a message is automatically sent
to the Cus tomer Assis tance Center.
Deacti vating the ATA(anti-theft alarm sys‐
te m) ala rm
#Pressthe%, &orp button on the
SmartK ey.
or
#Press thest art/ stop button (the SmartK eyis
inside theve hicle).
St opping the ala rmusing KEYLESS-GO
#Grasp the outside door handle (with the
SmartK eyoutside theve hicle).
Opening and closing 81
Page 147 of 506
Beforestarting, make sure:
RThe legal stipulations in the area where your
ve hicle is par ked permit engine starting via
smartphone.
RIt is safe tostart and runth e engine where
yo ur vehicle is par ked.
RThe fuel tank is suff icientlyfilled.
RThe star ter battery has suf ficient charge .
St arting theve hicle using a smartphone
&
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work.
#Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work.
Re quirements:RPark position jis selected.
RThe anti- theft alarm sy stem is not armed.
RThe panic alarm is not armed.
RThe hazard warning lights are switched off.
RThe engine hood is closed.
RThe doors are closed and loc ked.
RThe windo wsand sliding sunro of are closed.
#Start theve hicle using the smartphone:RAf tereve ryvehicle start, the engine runs for
te n minu tes.
RYo u can car ryout a maximum of two consec‐
utive starting attem pts.
RYo u can stop theve hicle again at any time.
RFu rther information can be found in the
smartphone app.
Securing the engine against starting before
car rying out maintenance or repair work:
#Switch on the hazard warning lights.
or
#Un lock the doors.
or
#Open a side window or the sliding sunroof. St
arting theve hicle in emer gency operation
mode
If th eve hicle cannot be star ted, the 3 O D F H W K H
. H \ L Q W K H 0 D U N H G 6 S D F H 6 H H 2 S H U D W R U
V 0 D Q
X D Odisplay message appears in the multifunction
displa y.
#Make sure that mar ked space 2is em pty.
#Re mo veSmartK ey1 from thering.
#Place Smart Key1 in mar ked space 2.
The vehicle will start af ter a short while.
If yo ure mo veSmartK ey1 from mar ked
space 2the engine continues running. For
fur ther vehicle starts ho wever,SmartK ey1
Driving and pa rking 14
5
Page 167 of 506
#Pull handle1.
The F (USA) or !(Canada) indicator
lamp in the instrument clus ter goes out.
Emer gency braking
#Press and hold handle 1.
When theve hicle has been braked toa
st andstill:
RThe electric parking brake is applied.
RThe F (USA) or !(Canada) indica‐
to r lamp appears in the instrument clus‐
te r.
Note s on parking theve hicle for an extended
period
If yo u lea vetheve hicle par kedfo r longer than
fo ur we eks, the battery may become damaged.
If yo u lea vetheve hicle par kedfo r longer than six
we eks, it may suf fer dama geas a result of lack
of use.
% Further information can be obtained at a
qu alified specialist workshop.
St andby mode (extension of the star ter bat‐
te ry 's period out of use)
St andby mode function
If standby mode is activated, theve hicle can be
par kedfo r an extended pe riod of time without
losing po wer.
St andby mode is characterized bythefo llowing:
Rth est ar ter battery is preser ved.
Rthe maximum period out of use is displa yed
in the multimedia sy stem displa y.
Rfunctions such as interior pr otection or tow-
aw ay protection are not available.
Rthe connection toonline services is inter rup‐
te d.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
Rth e engine is switched off.
Rthe ignition is switched on.
Exceeding theve hicle's displa yed period out of
use may cause incon venience, i.e. it cannot be guaranteed
that thest ar ter battery will reliably
st art the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
Rth eve hicle's period out of use must be
ex tended.
Rth e % D W W H U \ & K D U J H , Q V X I I L F L H Q W I R U 6 W D Q G E \
0 R G H message appears in the multimedia
sy stem displa y.
% Standby mode is automatically deactivated
when the ignition is switched on.
Ac tivating or deactivating standby mode
Multimedia sy stem:
, 9 H K L F O H.î 9 H K L F O H 6 H W
W L Q J V. 6 W D Q G E \ 0 R G H
#Ac tivate Oor deacti vate ª the function.
When you activate the function, a prom pt
appears.
#Select < H V.
St andby mode is activated.
Driving and parking 16
5
Page 218 of 506
RActive Dis tance Assist DISTRONIC
(→pa ge 177)
* NO
TEEngine damage duetoexc essively
high engine speeds
The engine will be damaged if youdriv ewit h
th e engine in theov errevving range.
#Do not drive wi th the engine in theove r‐
re vving range.
The fuel supply is inter rupted toprotect the
engine when there d band in tach ome ter3
(o ve rrev ving range) is reached.
During no rmal operating conditions, coolant
te mp erature display 4may rise tothere d
mar k.
&
WARNING Danger of burn s when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine
compartment, you could come into contact
wit h hot gases or other escaping operating
fl uids.
#Before opening the hood, allow the
engine tocool down.
#Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and
call thefire service.
Overview of the butto ns onthest eering
wheel
1But ton group:
% Main menu and ba ckbutton (on-board
computer)
8 Switches sound off/on W
Increases thevo lume
X Decreases thevo lume
2Touch Control (on-board co mputer)
3Touch Control (multimedia sy stem)
4Button group:
% Main menu and back button (multime‐
dia sy stem)
ó Voice Cont rol Sy stem
6 Makes/accepts a call
~ Rejects/ends a call
Ope rating the on-board co mputer
&
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tions equipment integ rated in theve hicle
when driving, youwill be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle.
21 6
Instrument Display and on-board computer
Page 221 of 506
Menus and submenus
Functions in the Service menu of the on-
board compu ter
On-board computer:
, 6 H U Y L F H
#To select the function: swipe upwards or
down wards on the left-hand side of Touch
Control.
#Press the left-hand side of Touch Control.
Fu nctions in the 6 H U Y L F H menu:
RMessage memory (→page 402)
R 7 L U H V:
-Checking tire pressure with the tire pres‐
sure monitoring sy stem (→page 366)
-Re starting the tire pressure monitoring
sy stem (→page 367)
R $ 6 6 < 6 7 3 / 8 6: calling up the service due
date (→page 326)
Calling up the Assistance graphic display
On-board computer:
, ' U L Y H $ V V L V W
% Ve
hicles with the instrument display in
th eWi descreen Co ckpit: When you ha ve
th e design set to 3 U R J U H V V L Y H ,yo u can view
th e assis tance graphic in the left-hand por‐
tion of the instrument displa y.
The following displa ysare available from the
Assist ance graphic menu:
RAssistance graphic
RAt tention le vel (→page 205)
#To switch between the displa ys:swipe
up wa rds or down wards on the left-hand side
of Touch Control.
Status displa ysinthe Assis tance graphic:
Ré: ATTENTION ASSIST deactivated
Ræ: Active Brake Assi stdeactivated
RLight lane markings: Active Lane Keeping
Assist activated
RGreen lane markings: Active Lane Keeping
Assist active
Instrument Display and on-board computer 21
9
Page 236 of 506
Radio voice commandsRa dio voice commands can also be used when
th era dio application is running in the back‐
ground.
Vo ice command Function
6 W D W L R Q 1 D P H ! To
call up receiva ble or sa vedstations
) U H T X H Q F \ ! To
enter a frequency directly
1 H [ W V W D W L R Q
3 U H Y L R X V V W D W L R Q To
switch tothe next available station
6 D Y H V W D W L R Q To
save ast ation in thest ation list
6 K R Z V W D W L R Q O L V W To
display the names of all receiva blestations
5 H D G R X W V W D W L R Q O L V W To
listento the names of all receiva blestations
6 Z L W F K R Q W U D I I L F D Q Q R X Q F H P H Q W
6 Z L W F K R I I W U D I I L F D Q Q R X Q F H P H Q W To
switch the traf fic information service on/off
5 D G L R L Q I R R Q
5 D G L R L Q I R R I I To
switch the cur rent station information on/off
234
Voice Cont rol Sy stem
Page 256 of 506
Activating PIN pr otection for data export
#Select & K D Q J H 6 H W W L Q J V .
Confirm wi th the PIN.
#Select 3 U R W H F W ' D W D ( [ S R U W .
Ac tivate Oor deacti vate ª the function.
Ac tivating PIN pr otection for of fline mode
#Select & K D Q J H 6 H W W L Q J V .
Confirm wi th the PIN.
#Select 3 U R W H F W ' H D F W L Y D W L R Q R I 2 I I O L Q H 0 R G H .
Ac tivate Oor deacti vate ª the function.
Un blocking the PIN
Re quirements:
RThere is an Internet connection.
RA Mercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q (→page 254)service is
activated.
If th e PIN has been entered incor rectly thre e
times, the PIN will be bloc ked. You can ha vea
single-use password sent toyou via the Mercedes me connect online por
talto reset the
PIN pr otection.
#Select 8 Q E O R F N 3 , 1.
#Enterth e single-use password.
PIN pr otection is reset, and you can set a
new PIN.
% Alternat ivel y, yo u can ha vePIN pr otection
re set at an authorized Mercedes-Benz Cen‐
te r.
User profile
Setting a user profile
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q
Displaying a user profile when starting
If th is function is active, a prom ptappears when
st arting the sy stem asking which user profile to
use.
#Select ' L V S O D \ 3 U R I L O H 6 H O H F W L R Q D I W H U 6 W D U W .
#Activate Oor deacti vate ª the function. Selecting a user profile
#Select
* X H V W 3 U R I L O H or individual profile #.
% Some settings from the user profile are only
loaded when theve hicle is stationary or
when the ignition is switched on.
Au tomatic syn chronization
Each time the ignition is switched off or on, the
individual user profiles are synchronized on the
multimedia sy stem and on the ser ver.This
ensures that the latest user profiles are alw ays
av ailable.
#Select $ X W R P D W L F 6 \ Q F K U R Q L ] D W L R Q .
#Activate Oor deacti vate ª the function.
% For more information about importing/
ex porting user profiles (
→page 255).
Creating a user profile
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. & U H
D W H 3 U R I L O H
#En ter a name.
#Select a.
254
Multimedia sy stem
Page 257 of 506
Individual settings are saved in the user profile,
e.g.:
RSy stem settings
RSettings in theTV tuner's channel list
RNa vigation and traf fic information
The settings diff er depending on theve hicle
equipment.
Importing/exporting user profiles
Re quirements:
RThere is an Internet connection .
RA Mercedes me account exists at http://
www.me rcedes.me.
RThe 3 H U V R Q D O L ] D W L R Q service is activated.
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q. 0 D Q
X D O ( [ S R U W , P S R U W
This function is not available in all countries.
Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw
ays collectively
impor ted or expor ted.
#Impor t:select , P S R U W 3 U R I L O H V I U R P 6 H U Y H U.
The 7 K H S U R I L O H G D W D L P S R U W R Y H U Z U L W H V D O O
H [ L V W L Q J S U R I L O H G D W D ' R \ R X Z D Q W W R F R Q
W L Q X H " message appears .
#Select < H V.
User profiles are impor ted.
#Expor t:select ( [ S R U W 3 U R I L O H V W R W K H 6 H U Y H U.
User profiles are expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
User profile options
Multimedia sy stem:
, 6 \ V W H P.g 3 H U V R Q D O L ] D W L R Q
#Highlight a profile.
#¥Select an option.
The following options are available:
R 5 H Q D P H
R ' H O H W H
R 5 H V H W %
The guest profile cannot be dele ted or
re named.
Soft wareupdate
Information on software updates
The multimedia sy stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates:
Software update
Source of the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Operator's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps
Software updates ensure your vehicle's tech nol‐
ogy is al ways up-to-date.
Multimedia sy stem 255
Page 258 of 506
In ordertocons tantly impr ovethequ ality of our
services youwill receive future updates foryo ur
multimed iasystem, the Mercedes-Benz mbrace
®
services and your vehicle's communication mod‐
ule. These will con veniently be sent to you via
th e mobile phone connection in your vehicle
and, in many cases, ins talled automaticall y.Yo u
can monito rth est atus of your updates at any
time on the Mercedes me por tal and find infor‐
mation about po tential inno vations.
Yo ur advantages at a glance:
Rcon veniently receive software update s via
th e mobile phone network
Rthe long- term quality and availability of
Mercedes-Benz mbrace®is guaranteed
Rke ep your multimed iasystem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at http:/ /me.mercedes-benz.com Pe
rforming a software upda te
Re quirement:
RAn Internet connection is requiredfor
updates which are obtained online .
Multimedia system:
, 6 \ V W H P. 6 R I W Z D U H 8 S G D W H
Au tomatically
Re quirement:
RYour vehicle has a built-in communication
module.
#Ac tivate $ X W R P D W L F 2 Q O L Q H 8 S G D W H O.
Up dates are per form ed.
The cur rent status of the updates is dis‐
pla yed.
Manually
#Deactivate $ X W R P D W L F 2 Q O L Q H 8 S G D W Hª.
#Select an update from the list and start the
update. Search
ingfor new Updates
Re quirements
RYour vehicle does not ha vea built-in commu‐
nication module.
RAn Inte rnet-enabled mobile phone is connec‐
te dto the multimedia sy stem (→page 283).
#Select 6 H D U F K I R U 1 H Z 8 S G D W H V.
The list of available updates is refreshed.
#Select an update and start the update.
The selected update is downloaded via the
connected mobile phone.
Ac tivating the so ftwa reupdate
#Restart the sy stem.
Important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, or else the security
of your multimedia sy stem cannot be ensured.
% If automatic software updates are activated,
the sy stem updates will be downloaded auto‐
matically (
→page 256).
256 Multimedia sy stem