towing MERCEDES-BENZ E-CLASS WAGON 2018 Owner's Manual

Atagl ance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperator' sManua l........................ .18
Callin g upthe Digital Operator's Manual ...... 18
General notes............................................. 19
Pr otecting the environment .......................... 19
Mercedes-Benz GenuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety.......................................... .22
Declaration of conformity for wireless
ve hicle components .....................................2 3
Diagnost ics connection ................................ 24
Qualified specialist workshop ....................... 25
Cor rect use of theve hicle ............................2 5
Problems with your vehicle ........................... 25
Re porting saf etydefects .............................. .25
Limited Warranty .......................................... 26 QR codes
forth ere scue card ....................... 26
Ve hicle data storage .....................................2 6
Copyright .. .................................................... 29
Occupant safety......................................... 31
Re stra int sy stem .......................................... .31
Seat belts ..................................................... 33
Airbags ......................................................... 38
PRE-SAFE
®sy stem ....................................... 45
Children in theve hicle ..................................4 6
Pe ts in theve hicle ........................................5 5
Opening and closing.................................. 56
SmartK ey...................................................... 56
Doors ............................................................ 61
Load compartment ....................................... 64
Ro ller sun blinds .......................................... .70
Side windo ws................................................ 71
Sliding sunroof .............................................. 75
Anti-theft pr otection .................................... .80
Seats and stowing .................................... .82
No tes on the cor rect driver's seat position ... 82 Seats ............................................................ 83
St
eering wheel ............................................. .98
Using the memory function ........................ 100
St ow age areas ............................................ 101
Cup holder .................................................. 115
Ashtr ayand cigar ette lighter ...................... .116
Soc kets ....................................................... 117
Wi reless charging of the mobile phone
and connection with theex terior antenna .. 120
Ins talling/ removing thefloor mats .............1 22
Light and visibility................................... 123
Exterior lighting .......................................... 123
Interior lighting ........................................... 127
Wi ndshield wiper and windshield washer
sy stem ........................................................ 129
Mir rors ........................................................ 132
Operating the sun visors ............................. 135
Infrared reflective windshield ..................... .135
Climate control ........................................ 136
Overview of climate cont rol sy stems ......... .136
Operating the climate control sy stem ......... 137
2
Conte nts

Drivingand pa rking ................................. 143
Driving ........................................................ 143
DY NA MIC SELECT switch ........................... 150
Au tomatic transmission .............................. 151
Re fueling .................................................... 155
Pa rking ...................................................... .157
Driving and driving safe ty systems ............ .166
Instrument Display and on-board
comp uter ................................................... 215
Instrument display overview ...................... .215
Overview of the buttons on thesteering
wheel ......................................................... .216
Operating the on-board computer ............... 216
Displ ays in the multifunction display ........... 218
Ad justing the instrument lighting ............... .218
Menus and submenus ................................. 219
Head-up Display ......................................... 225
Vo ice Control Sy stem .............................. 227
Operating saf ety........................................ .227
Operation ................................................... 227
Using Voice Cont rol Sy stem ef fectively ...... 229
Essential voice commands ........................ .229
Multimedia sy stem .................................. 239
Overview and operation .............................. 239
Sy stem settings .......................................... 247
Na vigation .................................................. 258
Te lephone .................................................. .281
Online and Internet functions ..................... 297
Media ......................................................... 304
Ra dio .......................................................... .316
Sound ......................................................... 323
Main tenance and care ............................. 326
ASS YST PLUS service inter val display ........ 326
Engine compartment .................................. 327
Cleaning and care ...................................... .333
Breakdown assist ance............................ 340
Emergency .................................................. 340
Flat tire ....................................................... 340
Battery (vehicle) ......................................... 346
To w starting or towing away ........................ 351
Electrical fuses ........................................... 356
Wheels and tires ...................................... 360
Noise or unusual handling characteris‐
tics ............................................................ .360
Che cking wheels and tires regularly ........... 360
No tes on snow chains ................................ .361
Ti re pressure .............................................. .361
Loading theve hicle .....................................3 67
Ti re labeling ................................................ 372
Definition of term sfo r tires and loading ..... 377
Changing a wheel ...................................... .380
Tech nical data .......................................... 390
No tes on tech nical da ta.............................. 390
Ve hicle electronics .....................................3 90
Ve hicle identification plate, VIN and
engine number ...........................................3 92
Operating fluids .......................................... 394
Ve hicle data ................................................ 400
Display messages and warning/indi‐
cator lamps .............................................. 402
Display messages ...................................... .402
Wa rning and indicator lamps ...................... 449
Conte nts 3

Whattodo in theeve nt of an accident
1 QR code for accessing there scue card →
26
2 Safetyve sts →
340
3 Button forth e SOS emer gency call sy stem and
Ro adside Assis tance →
294
4 Checking and topping up operating fluids →
394
5 Tow- starting and towing away →
352
6 Flat tire →
3407Starting assis tance →
348
8 Haza rdwa rning lights →
125
9 Fuelfiller flap with instruction labels for tire
pressure , fuel type and QR code for accessing
th ere scue card →
155
A Tow- starting and towing away →
352
B Tire -change tool kit →
383
C TIREFIT kit →
342
Ataglance – Emer gencies and breakdowns 17

Notes onthe cor rect driver's seat position
&
WARNING Risk of injury from adjusting
th eve hicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
Rifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
Rifyo ufa sten your seat belt while theve hi‐
cle is in motion
#Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt.
Obser vethefo llowing when adjusting steering
wheel 1, seat belt 2and driver's seat 3:
RYou are as faraw ay from the driver's airbag
as possible.
RYo u are sitting in a no rmal upright position.
RYour thighs are slightly suppor tedby the seat
cushion.
RYo ur legs are not entirely stre tched and you
can dep ress the pedals proper ly.
RThe back of your head is support ed ateye
le ve lby the center of the head restra int.
RYo u can hold thesteering wheel with your
arms slightly bent.
RYo u can mo veyour legs freel y.
RYou can see all the displa ysinthe instrument
clus ter clearl y.
RYou should ha vea good overview of traf fic
conditions.
RThe seat belt is pulled snug lyagainst the
body and must be routed across the center
of your shoulder and across your hips in the
pelvic area.
82 Seats and stowing

Seats
Adjusting the front seat manually and elec‐
trically (without Seat Comfort Package)
&
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended.
#When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle.
#Ne ver lea vechildren unatte nded inthe
ve hicle.
The seats can be adjus ted when the ignition is
switched off.
& WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail.
#Make sure when adjusting a seat that
no one has any body parts in the sweep
of the seat.
Obser vethe saf etyno tes on "Air bags" and "Chil‐
dren in theve hicle".
&
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle.
#Alw ays make sure that the driver's seat
is engaged before starting theve hicle.
&
WARNING Risk of injury from adjusting
th eve hicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
Rifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
Rifyo ufa sten your seat belt while theve hi‐
cle is in motion
#Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt.
&
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you
or other vehicle occupants could be trapped
and thereby injured.
Seats and stowing 83

Childreninparticular could acc identally
press the electrical seat adjustment buttons
and become trapped.
#While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem.
&
WARNING Risk of injury duetohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking.
#Alw ays drive with the head restra ints
ins talled.
#Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel.
Do not rotate the head restra ints of the front and
re ar seats. Otherwise, you cannot adjust the
height and angle of the head restra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at the head restra int is as close as possible to
th e back of your head.
&
WARNING Risk of injury or death dueto
incor rect seat position
The seat belt does not of ferth e intended
le ve l of pr otection if you ha venot mo vedth e
seat backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide underneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple.
#Ad just the seat proper lybefore begin‐
ning your journe y.
#Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der.
* NO
TEDama getothe seats when moving
th e seats back
The seats may be damaged byobjects when
moving the seats bac k.
#When moving the seats bac k,make
sure that there are no objects in the
fo ot we ll or under or behind the seats.
84
Seats and stowing

1Seat backrest inclination
2Seat height
3Seat fore -and-aft adjustment
#To adjust the seat fore -and-aft position:
lift le ver3 and slide the seat into the
desired position.
#Make sure that the seat is engaged.
Ad justing the front seat manually and elec‐
trically (with Seat Comfort Package)
1Seat backrest inclination
2Seat height
3Seat cushion inclination
4Seat fore -and-aft adjustment
5Seat cushion length
#To adjust the seat fore -and-aft position:
lift le ver4 and slide the seat into the
desired position.
#Make sure that the seat is engaged.
#To adjust the seat cushion length: lift lever
5 and slide the front section of the seat
cushion forw ards or backwards.
Seats and stowing 85

Adjusting the front seat electrically
1Head restra int height
2Seat backrest inclination
3Seat height
4Seat cushion length
5Seat cushion inclination
6Seat fore -and-aft adjustment
#Sa ve the settings with the memory function
(→page 100).
Ad justing the front passen ger seat from the
driver's seat electrically
Re quirement:RThe po wer supp lyis switched on
This function is only available on vehicles with an
electrically adjus table front passenger seat.
Yo u can call up thefo llowing functions forth e
front passenger seat:
RSeat adjustment
RSeat heate r
RSeatventilation
RMemory function
86
Seats and stowing

#Toselect the front passenger seat: press
button 1.
When the indicator lamp lights up, the front
passenger seat is selected.
#Ad just the front passenger seat using the
buttons in the door control panel on the driv‐
er's side.
Ad justing the 4-w aylumbar support
1Toraise
2To sof ten
3To lowe r
4To harden
#Using buttons 1to4, adjust the conto ur
of the backrest individually tosuit your bac k.
Headrestra ints
Ad justing the front seat head restra ints man‐
ually
& WARNING Risk of injury from adjusting
th eve hicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
Rifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
Rifyo ufa sten your seat belt while theve hi‐
cle is in motion
#Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt.
Seats and stowing 87

&WARNING Risk of injury duetohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking.
#Alw ays drive with the head restra ints
ins talled.
#Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel.
Do not rotate the head restra ints of the front and
re ar seats. Otherwise, you cannot adjust the
height and angle of the head restra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at the head restra int is as close as possible to
th e back of your head.
#To raise: pullthe head restra int up.
#To lowe r:press release knob 1inthe direc‐
tion of the ar row and push the head restra int
down.
#To mo veforw ards: pullthe head restra int
fo rw ards.
#To mo vebackwards: pressrelease knob 2
and push the head restra int backwards. Ad
justing the front seat luxury head
re stra ints manually
#To adjust the side bols ters of the head
re stra int: pull or push right or left-hand side
bols ter2.
#To mo veforw ards: pullthe head restra int
fo rw ards.
88
Seats and stowing