wheel MERCEDES-BENZ E-CLASS WAGON 2018 Owner's Manual

Atagl ance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16
DigitalOperator' sManua l........................ .18
Callin g upthe Digital Operator's Manual ...... 18
General notes............................................. 19
Pr otecting the environment .......................... 19
Mercedes-Benz GenuineParts ....................... 19
Operator's Manual ........................................2 0
Service and vehicle operation ....................... 21
Operating saf ety.......................................... .22
Declaration of conformity for wireless
ve hicle components .....................................2 3
Diagnost ics connection ................................ 24
Qualified specialist workshop ....................... 25
Cor rect use of theve hicle ............................2 5
Problems with your vehicle ........................... 25
Re porting saf etydefects .............................. .25
Limited Warranty .......................................... 26 QR codes
forth ere scue card ....................... 26
Ve hicle data storage .....................................2 6
Copyright .. .................................................... 29
Occupant safety......................................... 31
Re stra int sy stem .......................................... .31
Seat belts ..................................................... 33
Airbags ......................................................... 38
PRE-SAFE
®sy stem ....................................... 45
Children in theve hicle ..................................4 6
Pe ts in theve hicle ........................................5 5
Opening and closing.................................. 56
SmartK ey...................................................... 56
Doors ............................................................ 61
Load compartment ....................................... 64
Ro ller sun blinds .......................................... .70
Side windo ws................................................ 71
Sliding sunroof .............................................. 75
Anti-theft pr otection .................................... .80
Seats and stowing .................................... .82
No tes on the cor rect driver's seat position ... 82 Seats ............................................................ 83
St
eering wheel ............................................. .98
Using the memory function ........................ 100
St ow age areas ............................................ 101
Cup holder .................................................. 115
Ashtr ayand cigar ette lighter ...................... .116
Soc kets ....................................................... 117
Wi reless charging of the mobile phone
and connection with theex terior antenna .. 120
Ins talling/ removing thefloor mats .............1 22
Light and visibility................................... 123
Exterior lighting .......................................... 123
Interior lighting ........................................... 127
Wi ndshield wiper and windshield washer
sy stem ........................................................ 129
Mir rors ........................................................ 132
Operating the sun visors ............................. 135
Infrared reflective windshield ..................... .135
Climate control ........................................ 136
Overview of climate cont rol sy stems ......... .136
Operating the climate control sy stem ......... 137
2
Conte nts

Drivingand pa rking ................................. 143
Driving ........................................................ 143
DY NA MIC SELECT switch ........................... 150
Au tomatic transmission .............................. 151
Re fueling .................................................... 155
Pa rking ...................................................... .157
Driving and driving safe ty systems ............ .166
Instrument Display and on-board
comp uter ................................................... 215
Instrument display overview ...................... .215
Overview of the buttons on thesteering
wheel ......................................................... .216
Operating the on-board computer ............... 216
Displ ays in the multifunction display ........... 218
Ad justing the instrument lighting ............... .218
Menus and submenus ................................. 219
Head-up Display ......................................... 225
Vo ice Control Sy stem .............................. 227
Operating saf ety........................................ .227
Operation ................................................... 227
Using Voice Cont rol Sy stem ef fectively ...... 229
Essential voice commands ........................ .229
Multimedia sy stem .................................. 239
Overview and operation .............................. 239
Sy stem settings .......................................... 247
Na vigation .................................................. 258
Te lephone .................................................. .281
Online and Internet functions ..................... 297
Media ......................................................... 304
Ra dio .......................................................... .316
Sound ......................................................... 323
Main tenance and care ............................. 326
ASS YST PLUS service inter val display ........ 326
Engine compartment .................................. 327
Cleaning and care ...................................... .333
Breakdown assist ance............................ 340
Emergency .................................................. 340
Flat tire ....................................................... 340
Battery (vehicle) ......................................... 346
To w starting or towing away ........................ 351
Electrical fuses ........................................... 356
Wheels and tires ...................................... 360
Noise or unusual handling characteris‐
tics ............................................................ .360
Che cking wheels and tires regularly ........... 360
No tes on snow chains ................................ .361
Ti re pressure .............................................. .361
Loading theve hicle .....................................3 67
Ti re labeling ................................................ 372
Definition of term sfo r tires and loading ..... 377
Changing a wheel ...................................... .380
Tech nical data .......................................... 390
No tes on tech nical da ta.............................. 390
Ve hicle electronics .....................................3 90
Ve hicle identification plate, VIN and
engine number ...........................................3 92
Operating fluids .......................................... 394
Ve hicle data ................................................ 400
Display messages and warning/indi‐
cator lamps .............................................. 402
Display messages ...................................... .402
Wa rning and indicator lamps ...................... 449
Conte nts 3

1Steering wheel gearshift paddle →
153
2 Combination switch →
124
3 DIRECT SELECT le ver
4 Displ ay(multimedia sy stem) →
239
5 Start/ Stop button →
144
6 Control panel forth e multimedia sy stem →
239
7 Climate control sy stems →
137
8 Glovebox →
103
9 Hazard warning lamps →
125
A Stow age compartment →
103
B Control elements forth e multimedia sy stem →
239
C Lowe rsthere ar seat head restra ints →
89
D ECO start/ stop function →
149
E Active Parking Assist →
201
F Sets theve hicle le vel →
189G
DYNA MIC SELECT switch →
151
H PASSENGER AIRB AGindicator lamp →
, 42
I Cont rol panel forth e multimedia sy stem →
216
J Adjusts thesteering wheel →
98
K Control panel forth e on-board computer →
216
L Cruise cont rol le ver →
175
M Unloc ksthe hood →
327
N Elect ric park ing brake →
163
O Light switch →
123
P Control panel for:
Ac tive Steering Assist →
184
Ac tive Lane Keeping Assist →
212
Pa rking Assist PARKTRONI C →
192
Head-up Display
At aglance – Cockpit 7

*NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessories or from repairs or
we lding
Airbags, Emer gency Tensioning Devices, as
we ll as control units and sensors forth e
re stra int sy stems, may be ins talled in thefo l‐
lowing areas of your vehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCo ckpit
RInstrument clus ter
RCente r console
#Do not ins tall accessories such as audio
sy stems in these areas.
#Do not car ryout repairs or welding.
#Have accessori esretrofitted at a quali‐
fi ed specialist workshop.
Yo u could jeopardize the operating saf etyof your
ve hicle if you use parts, tires and wheels as well
as accessories releva nt tosaf etywhic hha ve not
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal quality. Only use tires, wheels
and accessory parts that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz GenuineParts are subject to
st rict quality control. Each part has been spe‐
cially de veloped, manufactured or selecte dfo r
Mercedes-Benz vehicles and fine-tuned forth em.
Therefore, only Mercedes-Benz GenuineParts
should be used.
More than 300,000 dif fere nt Mercedes-Benz
GenuineParts are available for Mercedes-Benz
models.
All au thorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz GenuineParts for
necessary service and repair work. In addition,
st ra tegically located parts-delivery centers pro‐
vide forqu ick and reliable parts service. Alw
ays specify theve hicle identification number
(VIN) (→page 392) when ordering Mercedes-
Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Opera tor's Man‐
ual going topress. Countr y-specific dif fere nces
are possible. No tethat your vehicle may not be
equipped with all features descri bed. This also
applies tosaf ety-re leva nt sy stems and functions.
Therefore, the equipment on your vehicle may
dif fer from that in the descriptions and illustra‐
tions.
The original pur chase contract documentation
fo ryo ur vehicle contains a list of all of the sys‐
te ms in your vehicle.
Should you ha veany questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are impor tant documents and should be kept in
th eve hicle.
20
General no tes

&WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem.
#When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side.
#Re mo vetrapped plants or other flam‐
mable material, in particular.
#If th ere is damage, consult a qualified
specialist workshop immediately.
* NO
TEDama getotheve hicle
Damage totheve hicle may occur in thefo l‐
lowing cases:
RThe vehicle becomes grounded, e.g. on a
high curb or an unpa vedro ad.
RThe vehicle is driven toofast over an
obs tacle, e.g. a curb, speed bump or pot‐
hole.
RA heavy object strike sth e underbody or
parts of thech assis.
In situations such as this, the body, the
underbody, chassis parts, wheels or tires
could be damaged without the damage being
visible. Components damaged in this wa y
can unexpectedly fail or, in the case of an
accident, no longer withs tand thest ra in they
are designed to.
If th e underbody paneling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can gather between the underbody and
th e underbody paneling. If these materials
come into conta ct withhot parts on the
ex haust sy stem, they may catch fire .
#Ha ve theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or
#If driving saf etyis impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,paying atten‐
tion toroad and traf fic conditions, and
contact a qualified specialist workshop.
Declaration of conformity for wi reless vehi‐
cle co mponents
USA: "The wireless devices of this vehicle com‐
ply with Part15 ofthe FCC Rules. Operation is
subject tothefo llowing two conditions: 1) These
devices may not cause harmful inter fere nce, and
2) These devices must accept any interfere nce
re ceive d, including inter fere nce that may cause
undesired operation. Change s or modifications
not expressly appr ovedby the party responsible
fo r compliance could void the user's authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-e xemp t
RSS standard(s). Operation is subject tothefo l‐
lowing two conditions: (1) These devices may
not cause inter fere nce, and (2) These devices
General no tes 23

If NHTSAreceive s similar complaints, it may
open an in vestigation, and if it finds that a saf ety
defect exists in a groupof vehicles, it may order
a re call and remedy campaign. Ho wever,NHT SA
cannot become in volved in individual problems
between you, your dealer, or Mercedes-Benz
US A,LLC.
To contact NHT SA,yo u may call theVe hicle
Saf etyHotlin eto ll-f ree at 1-888-327-4236
(TT Y:1-800-424-9 153) (inside the USA); go to
http://www.safercar.gov; or write to:Ad minis‐
trator, NHT SA, 400 Se venth Street,SW .,Wa sh‐
ington, DC 20590, US A.
Fu rther information on vehicle saf etycan be
fo und at: http:/ /www.safercar.g ov
LimitedWarranty
* NO
TEDama getotheve hicle arising
from culpable violation of these operat‐
ing instructions.
Damage totheve hicle can arise from culpa‐
ble violation of these operating instructions.
This damage is not co vered either bythe
Mercedes-Benz Limited Warranty or bythe
New Vehicle or Used Vehicle Warrant y.
#Follow the instructions in this manual
on proper operation of your vehicle as
we ll as on possible vehicle damage.
QR codes for the rescue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code.
Ve hicle data storage
Information from electronic control units
Yo ur vehicle is equipped with electronic contro l
units. Some of these are necessary forth e safe
operation of your vehicle, while some assist you
when driving (driver assis tance sy stems). In
addition, your vehicle pr ovides con venience and
enter tainment functions, which are also made
possible byelectronic control units.
Elect ronic control units contain da tamemories
which cantemp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing status, component loads, mainte nance
re qu irements and tech nical events or malfunc‐
tions.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings, forex ample:
Roperating statuses of sy stem components
(e.g. fluid leve ls, battery status, tire pressure)
Rstatus messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, decele ration, lat‐
26
General no tes

eral acceleration, display ofthefast ened seat
belts)
Rmalfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
Rinformation on vehicle damage events
Rsystem reactions in special driving situations
(e.g. air bag deployment, inter vention of sta‐
bility control sy stems)
Rambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this
data is temp orary and is only processed in the
ve hicle itself. Only a small portion of the data is
st ored in theeve nt or malfunction memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees or third parties. Services
include repair services, maintenance processes,
wa rranty events and quality assurance meas‐
ures, forex ample. The read out is per form ed via
th e legally prescribed port for OBD ("on-board diagnostics") in
theve hicle. The respective
service network locations or third parties col‐
lect, process and use the data. They document
te ch nical statuses of theve hicle, assist in find‐
ing malfunctions and impr oving quality and are
transmitted tothe manufacturer, if necessar y.
Fu rther more,
the manufact
urer is subjectto
product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Malfunction memories in theve hicle can be
re set bya service outlet as part of repair or
maintenance work.
They can enter data into theve hicle's con veni‐
ence and inf otainment functions themselves as
part of the selected equipment.
This includes, forex ample:
Rmultimedia data such as music, films or pho‐
to sfo r playba ckin an integrated multimedia
sy stem
Raddress book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
Rentered navigation destinations
Rdata about the use of Internet services This data can be
stored locally in theve hicle or
is located on a device which you ha veconnected
to theve hicle. If this data is stored in theve hi‐
cle, you can dele teit at any time. This data can
only be transmitte dto third parties upon your
re qu est with particular rega rd tothe scope of
use of online services according to your selected
settings.
Yo u can store or change con venience settings/
individualization in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
Rseat and steering wheel position settings
Rsuspension and climate control settings
Rindividualization such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth em via
th e control elements integrated in your vehicle.
Images and audio from the smartphone can be
output via the multimedia sy stem. Cer tain infor‐
mation is simultaneously transmitte dto yo ur
smartphone.
General no tes 27

&WARNING Risk of injury or death dueto
incor rect seat position
If yo ude viate from the cor rect seat position,
th e air bag cannot perform its intended pro‐
te ctive function and deployment may even
cause fur ther injuries.
To avo id hazardous situations, alw ays make
sure that all vehicle occupants:
RHa ve their seat belt fastened cor rectly,
including pregnant women.
RAre seated properly and that dis tance to
th e air bags is as large as possible.
RObser vethefo llowing information.
#Alw ays make sure that there are no
objects between the air bag and the
ve hicle occupant.
To avo idrisks resulting from the deployment of
th e air bag:
RBefore starting your journe y,adjust your seat
co rrectly ;th e driver's seat and front
passenger seat should be mo ved as far back
as possible. When doing so, alw
ays obser vethe informa‐
tion on the cor rect driver's seat position
(
→page 82).
ROnly hold thesteering wheel bythesteering
wheel rim. This all owsth e air bag tobe fully
deplo yed.
RAlw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
air bags.
RAlw ayske ep your feet on thefloor. Do not
put your feet on the dashboard, forex ample.
Yo ur feet may otherwise be in the deploy‐
ment area of the air bag.
RIfch ildren are tra veling in theve hicle,
obser vethe additional no tes (→page 46).
RAlw aysstow and secure objects cor rectly. Objects in
theve hicle interior may pr event an air
bag from functioning cor rectly. There fore alw ays
ensure that:
RThere are no people, animals or objects
between theve hicle occupants and an air
bag.
RThere are no objects between the seat, door
and door pillar (B-pillar).
RThere are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
RThere are no accessory parts, such as cup
holders, attached totheve hicle within the
deployment area of an air bag, e.g. on doors,
side windo wsor side paneling.
RThere are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place.
Occupant saf ety 39

Activating/deactivating the child saf ety lock
fo r the rear side windo ws
#Toactivate/deacti vate:press button 2.
Opening/closing the side window in there ar
passenger compartment is possible:
RWi th indicator lamp 1lit: via the switch
on the driver's door.
RWi th indicator lamp 1off: via the switch
on the cor responding rear door or driv‐
er's door.
% Vehicles with folding bench seat: The
switch for opening theta ilgate which is loca‐
te d on theright-hand wheel ar chwhen
vie we d in the direction of tr avel is also
secured.
Pe ts in the vehicle
&
WARNING Risk of accident and injury
due toanimals left unsecured or unat‐
te nded in theve hicle
If yo u lea veanimals in theve hicle unatten‐
ded or unsecured, they could possib lypress
down buttons or switches.
Thereby an animal may:
Ractivate vehicle equipment and become
trapped, forex ample
Rswitch systems on or off and endanger
ot her road users
Uns ecured animals may be throw n around in
th eve hicle in theeve nt of an accident or
sudden steering and braking maneuver and
injure vehicle occupants in the process.
#Ne ver lea veanimals in theve hicle unat‐
te nded.
#Alw ays cor rectly secure animals while
driving, forex ample using a suitable
animal car rier.
Occupant saf ety 55

ProblemPossible causes/consequences and MSolutions
RThe SmartKeyis malfunctioning.
#Activate KEYLESS-GO .
#Check the battery using the battery check lamp and replace if necessary .
#Use the mechanical keyto lock or unlock theve hicle .
#Ha ve theve hicle and SmartK eychecked at a qualified specialist workshop.
Switching the automatic locking feature
on/off
The vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace.
#To deactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds.
#To activate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds.
Danger of being loc ked out when the function is
activated:
RIf th eve hicle is being tow star ted/pushed.
ROn a roller dynamome ter.
Opening and closing 63