ESP MERCEDES-BENZ E-SEDAN 2014 Owners Manual

Folding the rear seat backrest forward
!
When folding the rear seat backrest
forwards, ensure that there are no items
lying on the seat cushions. These items
could otherwise be damaged or could
themselves damage the rear seats. The left-hand and right-hand rear seat
backrests can be folded forwards separately
to increase the cargo compartment capacity.
The combined cargo cover and net can
remain installed.
i When you fold one or both parts of the
rear seat backrests forwards, the
headrests are also lowered if necessary. In
the case of vehicles with memory function,
the respective front seat is moved forwards
slightly to avoid contact with the seat
behind it.
X Vehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.
X Pull the left-hand or right-hand release
handle at the rear in cargo compartment
:or at the side beside
backrests ;.
The corresponding backrest folds
forwards.
X Pull the left-hand or right-hand release
handle at the rear in cargo
compartment :.
The corresponding backrest folds
forwards.
X Move the driver's or front-passenger seat
back if necessary.
Folding the rear seat backrest back !
Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be
damaged. X
Move the driver's or front-passenger seat
forward if necessary.
X Fold seat backrest :back until it engages.
If the rear seat backrest is not engaged and
locked, this will be shown in the
multifunction display in the instrument
cluster. A warning tone also sounds.
X Adjust the head restraints if necessary
(Y page 112).
X Move the driver's or front-passenger seat
back if necessary. Stowage areas
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X
To install: insert two brackets Ainto the
left or right loading rail (Y page 311).
X Press release button :of the luggage
holder and pull the strap out slightly.
X Insert luggage holder ;into brackets A
and, while doing so, press release button
= and push the luggage holder downwards
until it engages.
X Press release button :of the luggage
holder and pull the strap out in the direction
of the arrow.
X Place the load between the strap and the
cargo compartment side wall.
X Using one hand, press locking button :of
the luggage holder.
X With your other hand, let the strap go slowly
until the load is secured.
X Make sure that locking button ?on
brackets Ais pressed.
This keeps brackets Ain place on the
loading rail.
X To remove: press release button =on
respective bracket Aand remove luggage
holder ;by pulling upwards and out.
Telescopic rod The telescopic rod can be used to secure the
load against the rear seats to prevent it from
moving around. X
To install: insert one bracket ;into both
the left and the right loading rails and slide
it to the desired position (Y page 311).
X Insert telescopic rod :into brackets ;
and, while doing so, press release
button ?and push the rod downwards
until it engages.
X Make sure that locking button =on
brackets ;is pressed.
This keeps brackets ;in place on the
loading rail.
X To remove: press release button ?on
respective bracket ;and remove
telescopic rod :by pulling it upwards and
out. Stowage well under the trunk floor
(Sedan)
! Unhook the handle before again before
closing the trunk lid and clip it in securely
to prevent the handle flap from protruding.
Otherwise, you could damage the handle. The TIREFIT kit, the vehicle tool kit, etc. are
located in the stowage compartment.
X
To open: pull handle :up. 312
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Problems with the 115 V power socket
Problem Possible causes/consequences and
M
MSolutions The warning lamp on
the 115 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 360).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X
Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115 V power socket will not supply it with power.
X
Connect a suitable electronic device. mbrace
General notes You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the ïMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent
to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. 322
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If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle. If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
The
Call Failed
Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call
manually: press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
i If the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means. 324
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Roadside Assistance button
X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The multifunction display shows the
Connecting Call Connecting Call message. The audio
output is muted.
If a connection can be made, the Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 329).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i
The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call
button :flashes while the connection is
being made. The multifunction display
shows the Connecting Call Connecting Call message.
The audio system is muted. Features
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If a connection can be made, the
Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R
the ~ button on the multifunction
steering wheel
R or the corresponding COMAND button for
ending a telephone call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No
No, the address can be saved
in the address book. 326
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i
The destination download function is
available if the relevant mobile phone
network is available and data transfer is
possible.
i The destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the
current route section.
Search & Send General notes
i
To use "Search & Send", your vehicle
must be equipped with mbrace and a
navigation system. Additionally, an mbrace
service subscription must be completed.
"Search & Send" is a destination entry
service. A destination address which is found
on Google Maps ®
can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X Go to the website http://
www.maps.google.com and enter a
destination address into the entry field.
X To send the destination address to the
e-mail address of your mbrace account:
click on the corresponding
button on the website.
i Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
X Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking
whether navigation should be started.
X Select Yes Yesby turning cVdor sliding
XVY the COMAND controller and press
W to confirm.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If you select No No, the address can be saved
in the address book.
i If you have sent more than one
destination address, each individual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles. Features
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Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After 30 days, the vehicle can no
longer be opened remotely.
X Contact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X
Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Doors
Locked Remotely Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located. 328
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X
Press and hold one of buttons ;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
i Indicator lamp :lights up yellow as soon
as button ;,=or? is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp :will only light up yellow after ten
seconds have elapsed.
X Release button ;,=or?. Indicator
lamp :flashes yellow.
X Point garage door remote control A
towards buttons ;to? on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position.
X Press and hold button Bon remote control
A until indicator lamp :lights up green.
If indicator lamp :lights up green or
flashes, then programming has been
successful.
X Release button Bon remote control Afor
the garage door drive system.
X If indicator lamp :lights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control Aand the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system. Synchronizing the rolling code
Observe the "Important safety notes"
(Y
page 331).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the
ignition lock.
X Press the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
i Usually, you now have 30seconds to
initiate the next step.
X Press previously programmed button ;,
= or? of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programming. Comparable with Canadian
law, some U.S. garage door openers also
feature a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
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Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
Hiding a service message X
Press the aor% button on the
steering wheel.
Displaying service messages X
Switch on the ignition.
X Press the =or; button on the
steering wheel to select the Serv.
Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the abutton.
The service due date appears in the
multifunction display.
Information about Service Resetting the ASSYST PLUS service
interval display
!
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example. Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R
regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents Care
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