towing MERCEDES-BENZ E-SEDAN 2014 User Guide

Useful information
............................352
Where will I find...? ...........................352
Flat tire .............................................. 354
Battery (vehicle) ................................ 358
Jump-starting .................................... 362
Towing and tow-starting ..................364
Fuses .................................................. 367 351Breakdown assistance
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stowage well under the trunk floor/cargo
compartment floor.
Vehicles with a TIREFIT kit
Example: vehicle tool kit in the left-hand stowage
space
: Tire sealant filler bottle
; Folding wheel chock
= One pair of gloves (under jack)
? Tire inflation compressor
A Towing eye
B Jack
C Alignment bolt
D Fuse allocation chart
E Lug wrench
X Open the trunk lid/tailgate.
X Sedan: lift up the floor of the trunk
(Y page 312).
X Wagon: remove the seat cushions of the
folding bench seat (Y page 114). Vehicles with a spare
wheel/"Minispare" emergency spare
wheel :
Vehicle tool kit tray
; Stowage well
= Spare wheel/"Minispare" emergency
spare wheel
X Open the trunk lid/tailgate.
X Sedan: lift up the floor of the trunk
(Y page 312).
X Wagon: remove the seat cushions of the
folding bench seat (Y page 114).
The vehicle tool kit contains:
R folding wheel chock
R fuse allocation chart
R jack
R alignment bolt
R one pair of gloves
R lug wrench
R towing eye Where will I find...?
353Breakdown assistance
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Vehicles with a collapsible spare wheel
:
Towing eye
; One pair of gloves
= Jack
? Folding wheel chock
A Alignment bolt
B Sheet for faulty wheel
C Tire inflation compressor
D Lug wrench
E Fuse allocation chart
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 312).Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 354)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a TIREFIT kit (Y page 352)
R an emergency spare wheel(Y page 410)
Information on changing/mounting a wheel
(Y page 395).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 182). X
If possible, bring the front wheels into the
straight-ahead position.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 204).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 159).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 389).
MOExtended tires may only be used in
conjunction with an active tire pressure loss 354
Flat tireBreakdo
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X
Slide cover :of positive terminal ;in the direction of the arrow.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jumper cable, always begin with positive terminal ;on your own vehicle first.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto ground point Aof your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First, remove the jumper cables from earth point Aand negative terminal ?, then from
positive clamp ;and positive terminal =. Begin each time at the contacts on your own
vehicle first.
X Close cover :of positive clamp ;after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover. There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 416).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane. 364
Towing and tow-startingBreakdown assistance
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!
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
HYBRID vehicles : make sure that you read
the "HYBRID" supplement included in the
vehicle literature. You could otherwise fail to
recognize dangers e.g. due to high voltage.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Disarm the automatic locking feature
before the vehicle is towed (Y page 89). You
could otherwise be locked out when
pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover. Towing eye covers (example: Sedan)
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
X
Remove the towing eye from the vehicle
tool kit (Y page 352).
X Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw in and tighten the towing eye
clockwise to the stop. Towing and tow-starting
365Breakdown assistance Z
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Removing the towing eye
X
Unscrew and remove the towing eye.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
Only possible for vehicles without
4MATIC.
X Switch on the hazard warning lamps
(Y page 132).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 364).Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 364). The automatic transmission automatically
shifts to position
Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(Y page 159).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch on the hazard warning lamps
(Y page 132).
X Leave the SmartKey in position 2in the
ignition lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. After
resetting the combination switch, the
hazard warning lamps start flashing again. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes. 366
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Stowing a used collapsible spare
wheel
! Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise,
moisture may get into the vehicle.
Take the following steps to stow a used
collapsible spare wheel. It will not otherwise
install into the spare wheel well. Mercedes-
Benz recommends that you have this work
performed at a qualified specialist workshop,
e.g. at an authorized Mercedes-Benz Center.
X Unscrew the valve cap from the valve.
X Use the back of the valve cap to unscrew
the valve insert from the valve and release
the air.
i Fully deflating the tires can take a few
minutes.
X Screw the valve insert back into the valve.
X Screw the valve cap back on.
X Remove the protective sheet from the
vehicle tool kit and pull it over the
collapsible spare wheel.
X Stow the collapsible spare wheel in the
emergency spare wheel well under the
trunk. Inflating the collapsible spare wheel
! Inflate the collapsible spare wheel using
the tire inflation compressor before
lowering the vehicle. The wheel rim could
otherwise be damaged.
! Do not operate the tire inflation
compressor for longer than eight minutes
at a time without a break. It may otherwise
overheat.
The tire inflation compressor can be
operated again once it has cooled down. X
Mount the collapsible spare wheel as
described (Y page 395).
The collapsible spare wheel must be
mounted before it is inflated.
X Pull connector ?and the air hose out of
the housing.
X Remove the cap from the valve on the
collapsible spare wheel.
X Screw union nut :on the air hose onto the
valve.
X Make sure on/off switch Aof the tire
inflation compressor is set to 0.
X Insert connector ?into the cigarette
lighter socket or into a 12 V socket in your
vehicle.
Observe the notes on the cigarette lighter
(Y page 319). Observe the notes on
sockets (Y page 320).
X Turn the SmartKey to position 1in the
ignition lock (Y page 159).
X Press on/off switch Aon the tire inflation
compressor to I.
The tire inflation compressor is switched
on. The tire is inflated. The tire pressure is
shown on pressure gauge =.
X Inflate the tire to the specified tire
pressure.
The specified tire pressure is printed on the
yellow label of the emergency spare wheel.
X When the specified tire pressure has been
reached, press on/off switch Aon the
electric air pump to 0.
The tire inflation compressor is switched
off. 412
Emergency spare wheelWheels and tires
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Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 26).Information regarding technical data
General information
G
WARNING
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
i The data stated here specifically refers to
a vehicle with standard equipment. Consult
an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels. Information in the printed Operator's
Manual
In the printed Operator's Manual you can find
information about:
R Vehicle data
R Trunk lid/tailgate opening dimensions
R Tank capacity
R Coolant (engine)
R Engine oil approval and capacity
R DEF filling capacity
R Refrigerant filling capacity and PAG oil
R Towing a trailer Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts
in accordance with the following warranty
terms and conditions:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty
R State warranty enforcement laws (Lemon
Laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties. These are available
at any authorized Mercedes-Benz Center.
i If you lose the Service and Warranty
Information booklet, contact an authorized
Mercedes-Benz Center to arrange a
replacement. It will be mailed to you. Identification plates
Vehicle identification plate with
vehicle identification number (VIN)
X
Open the front left-hand door.
You will see vehicle identification plate :.416
Identification platesTechnical data
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