towing MERCEDES-BENZ E-SEDAN 2014 Owners Manual

ECO display
Function/notes ............................. 185
On-board computer .......................242
ECO start/stop function
Automatic engine start ..................164
Automatic engine switch-off ..........163
Deactivating/activating .................164
General information .......................163
Important safety notes ..................163
Introduction ................................... 163
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door .................................... 90
Fuel filler fla p................................. 177
Trunk ............................................... 97
Vehicle ............................................. 90
Emergency spare wheel
Important safety notes ..................410
Points to remember .......................410
Removing ....................................... 411
Storage location ............................ 411
Stowing .......................................... 412
Technical data ............................... 414
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 41
Emergency unlocking
Tailgate ............................................ 97
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 292
Display message ............................ 269
ECO start/stop function ................163
Engine number ............................... 417
Irregular running ............................ 166
Jump-starting ................................. 362
Starting problems ..........................166
Starting the engine with the
SmartKey ....................................... 161
Starting with KEYLESS-GO .............161
Switching off .................................. 182
Tow-starting (vehicle) ..................... 367
Engine electronics
Problem (malfunction) ...................166Engine oil
Adding ........................................... 338
Additives ........................................ 422
Checking the oil level ..................... 337
Checking the oil level using the
dipstick .......................................... 338
Display message ............................ 271
Filling capacity ............................... 422
Notes about oil grades ................... 422
Notes on oil level/consumption ....337
Temperature (on-board computer) .253
Viscosity ........................................ 423
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...254
Deactivating/activating (AMG
vehicles) .......................................... 74
Deactivating/activating (except
AMG vehicles) ................................ 247
Deactivating/activating (notes;
except AMG vehicles) ......................73
Display message ............................ 258
ETS/4ETS ........................................ 72
Function/notes ................................ 72
General notes .................................. 72
Important safety information ...........72
Warning lamp ................................. 289
ETS/4ETS (Electronic Traction
System) ................................................ 72
Exhaust check ................................... 184
Exhaust pipe (cleaning instructions) 347
Exterior lighting Setting options .............................. 128
see Lights
Exterior mirrors
Adjusting ....................................... 122
Dipping (automatic) .......................124
Folding in/out (automatically). ......123
Folding in/out (electrically). ..........123
Folding in when locking (on-board
computer) ...................................... 252
Out of position (troubleshooting) ...124
Setting ........................................... 123
Storing settings (memory function) 125
Storing the parking position ..........124
Eyeglasses compartment .................29910
IndexProCarManuals.com

Refrigerant (air-conditioning
system)
.......................................... 425
Washer fluid .................................. .424
Service work
see ASSYST PLUS
Settings
Factory (on-board computer) .........253
On-board computer .......................249
Setting the air distribution ...............151
Setting the airflow ............................152
SETUP (on-board computer) .............254
Side impact air bag .............................45
Side marker lamp (display
message) ............................................ 268
Side windows Cleaning ......................................... 345
Convenience closing feature ............99
Convenience opening feature ..........99
Important safety information ...........98
Opening/closing .............................. 99
Problem (malfunction) ...................102
Resetting ....................................... 101
Skibag ................................................ 301
Sliding sunroof Important safety notes ..................102
Opening/closing ............................ 103
Problem (malfunction) ...................106
Resetting ....................................... 104
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................85
Changing the programming .............83
Checking the battery .......................85
Convenience closing feature .......... 100
Convenience opening feature ..........99
Display message ............................ 284
Door central locking/unlocking .......82
Important safety notes ....................82
Loss ................................................. 87
Mechanical key ................................ 84
Overview .......................................... 82
Positions (ignition lock) .................159
Problem (malfunction) .....................87
Starting the engine ........................161
Snow chains ...................................... 375Sockets
Center console .............................. 320
General notes ................................ 320
Luggage compartment ...................320
Rear compartment .........................320
Spare wheel
Stowing .......................................... 412
Specialist workshop ............................ 26
Special seat belt retractor .................. 63
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 242
In the Instrument cluster .................31
Segments ...................................... 239
Selecting the unit of measurement 249
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 74
Warning lamp ................................. 290
SRS
see SRS (Supplemental Restraint
System)
SRS (Supplemental Restraint
System)
Display message ............................ 262
Introduction ..................................... 41
Warning lamp ................................. 291
Warning lamp (function) ................... 41
Standing lamps
Display message ............................ 268
Switching on/off ........................... 131
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 161
STEER CONTROL .................................. 78
Steering (display message) ..............283
Steering Assist (DISTRONIC PLUS) Activating/deactivating .................248
Display message ............................ 279
Steering wheel
Adjusting (electrically) ...................119
Button overview ............................... 33
Buttons (on-board computer) ......... 239
Cleaning ......................................... 347
Important safety notes ..................119 Index
17ProCarManuals.com

Uniform Tire Quality Grading
Standards
...................................... 387
Uniform Tire Quality Grading
Standards (definition) ....................393
Unladen weight (definition) ............394
Wear indicator (definition) .............394
Wheel rim (definition) ....................393
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........364
Installing the towing eye ................365
Removing the towing eye ...............366
With the rear axle raised ................366
Towing away
With both axles on the ground .......366
Tow-starting
Emergency engine starting ............367
Important safety notes ..................364
Transfer case ..................................... 175
Transmission see Automatic transmission
Transmission position display .........168
Transmission position display
(DIRECT SELECT lever) ......................168
Transporting the vehicle ..................366
Trim pieces (cleaning instructions) .348
Trip computer (on-board computer) 241
Trip odometer Calling up ....................................... 241
Resetting (on-board computer) ......242
Trunk
Emergency release ..........................97
Locking separately ...........................96
Opening/closing (from outside,
HANDS-FREE ACCESS) ....................93
Trunk lid
Display message ............................ 282
Opening dimensions ......................426
Trunk load (maximum) ......................426
Turn signals Changing bulbs (front) ...................138
Display message ............................ 266
Switching on/off ........................... 131
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................90
From inside the vehicle (central
unlocking button) ............................. 89 V
Vanity mirror (in the sun visor) ........317
Vehicle Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 282
Equipment ....................................... 23
Individual settings ..........................249
Limited Warranty ............................. 27
Loading .......................................... 383
Locking (in an emergency) ...............90
Locking (SmartKey) .......................... 82
Lowering ........................................ 400
Maintenance .................................... 24
Parking for a long period ................ 183
Pulling away ................................... 162
Raising ........................................... 397
Reporting problems .........................27
Securing from rolling away ............396
Towing away .................................. 364
Transporting .................................. 366
Unlocking (in an emergency) ...........90
Unlocking (SmartKey) ......................82
Vehicle data ................................... 426
Vehicle data ....................................... 426
Vehicle dimensions ...........................426
Vehicle emergency locking ................90
Vehicle identification number see VIN
Vehicle identification plate ..............416
Vehicle level AIRMATIC ...................................... 204
Vehicle level (display message) .......273
Vehicle tool kit .................................. 352
Video Operating the DVD ......................... 245
VIN ...................................................... 41620
IndexProCarManuals.com

Application of the brakes by ESP
®
may
otherwise destroy the brake system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 366) when towing the
vehicle with a raised rear axle.
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up
continuously when the engine is running.
If the ÷ warning lamp and the å
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 289) and display messages which
may be shown in the instrument cluster
(Y page 258).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
Characteristics of ESP ®General information
If the
÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts
automatically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example:if ESP®
was
deactivated before the engine was switched off, ESP
®
remains deactivated when the
engine is switched on again.
Deactivating/activating ESP ®
(except
AMG vehicles) Important safety notes
You can select between the following
statuses of ESP:
R
ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated.
You could otherwise damage the drivetrain.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ®
X To deactivate:( Ypage 247).
The å ESP®
OFF warning lamp in the
instrument cluster lights up.
X To activate: (Ypage 247).
The å ESP®
OFF warning lamp in the
instrument cluster goes out. Driving safety systems
73Safety Z
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HOLD function or DISTRONIC PLUS:
if the
vehicle is braked using the HOLD function or
DISTRONIC PLUS, the automatic
transmission shifts automatically to
transmission position P. In addition, at least
one of the following conditions must be
fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not in the buckle.
Engaging park position P in AMG
vehicles X
When the vehicle is stationary, press P
button :.
Engaging reverse gear R !
Only shift the automatic transmission to
R when the vehicle is stationary.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment. Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically shifts
to N.
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
Using the SmartKey:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R If the parking brake is engaged, release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition. Automatic transmission
169Driving and parking Z
ProCarManuals.com

G
WARNING
DISTRONIC PLUS brakes your vehicle with up
to 50% of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is
a risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain R
interference by other radar sources
R strong radar reflections, for example, in
parking garages
If DISTRONIC PLUS no longer detects a
vehicle in front, DISTRONIC PLUS may
unexpectedly accelerate the vehicle to the
stored speed.
This speed may:
R be too high if you are driving in a filter lane
or an exit lane
R be so high in the right lane that you pass
vehicles driving on the left (left-hand drive
countries)
R be so high in the left lane that you pass
vehicles driving on the right (right-hand
drive countries)
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever :
To store the current speed or a higher
speed
; To store the current speed or a lower
speed
= To deactivate DISTRONIC PLUS
? To store the current speed or call up the
last stored speed
A To set the specified minimum distance Driving systems
193Driving and parking Z
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Deactivating Steering Assist
X
Deactivate the DISTRONIC PLUS with
Steering Assist function using the on-board
computer (Y page 248).
The DTR+ Steering Assistant Off
DTR+ Steering Assistant Off
message appears in the multifunction
display. DISTRONIC PLUS Steering Assist
is deactivated.
When DISTRONIC PLUS is deactivated,
DISTRONIC PLUS Steering Assist is
deactivated automatically. HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away
despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident. If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running or if it has been
automatically switched off by the ECO
start/stop function
R the driver's door is closed or your seat belt
is fastened
R the parking brake is released
R the transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until ë: appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal. 202
Driving syste
msDriving and parking
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lowers; with an increase in temperature,
the vehicle level rises.
Changing the rear axle ride height
This function is only available for the E 63
AMG 4MATIC.
The vehicle level at the rear axle depends on
the selected suspension tuning and the
vehicle speed.
The vehicle level at the rear axle changes
during the journey depending on the selected
suspension tuning:
R Comfort: +0.4 in (+10 mm)
R Sport + and Sport: -0.6 in (-15 mm)
When switching from Comfort to Sport or
Sport +, the rear axle lowers by approximately
1.0 in (25 mm). When switching from Sport
or Sport + to Comfort, the rear axle raises by
approximately 1.0 in (25 mm). This level
change also takes place when the vehicle is
stationary.
If you drive faster than 105 mph (170 km/h),
the rear axle ride height is set to a medium
level. This increases driving safety and
reduces air resistance. If you then drive at
speeds below 93 mph (150 km/h), the rear
axle ride height is readjusted to the selected
suspension tuning.
Load compensation
The vehicle can compensate differences in
the vehicle level by raising or lowering the
rear axle. This is the case, for example, if
people get out or if luggage is being loaded.
Load compensation takes place if:
R a door or the trunk lid/tailgate is opened
R the parked vehicle is unlocked
For larger level changes, the engine must be
running. 4MATIC (permanent four-wheel drive)
If you fail to adapt your driving style, 4MATIC
can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot take account of road, weather and traffic
conditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
If a drive wheel spins due to insufficient grip:
R
Only depress the accelerator pedal as far
as necessary when pulling away.
R Accelerate less when driving.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
4MATIC ensures that all four wheels are
permanently driven. Together with ESP ®
, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficient grip. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a
replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When
maneuvering, parking or pulling out of a
parking space, make sure that there are no
persons, animals or objects in the area in
which you are maneuvering. 208
Driving systemsDriving and parking
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Roadside Assistance button
X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The multifunction display shows the
Connecting Call Connecting Call message. The audio
output is muted.
If a connection can be made, the Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 329).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i
The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call
button :flashes while the connection is
being made. The multifunction display
shows the Connecting Call Connecting Call message.
The audio system is muted. Features
325Stowage and features Z
ProCarManuals.com

Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. !
Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
! If the SmartKey is within the rear
detection range of KEYLESS-GO, the
following situations, for example, could
lead to the unintentional opening of the
trunk lid/tailgate:
R using a car wash
R using a power washer
Make sure that the SmartKey is at least
6.5 ft (2 m) away from the vehicle.
Observe the following to make sure that the
automatic transmission stays in position N:342
CareMaintenance and care
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