trunk release MERCEDES-BENZ E-SEDAN 2014 User Guide

Problems with fuel and the fuel tank
Problem Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 159).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run
completely dry.
X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 159).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 159).
X Start the engine again continuously for up to ten seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle using the mechanical key (Y page 84).
X Open the trunk lid or the tailgate.
X Manually unlock the fuel filler flap using the emergency release
(Y page 177). The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Refueling
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residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the trunk floor.
X Switch the ignition off.
X Open the trunk.
X Lift up the trunk floor ( Ypage 312). X
Turn DEF cap :counter-clockwise and
remove it. X
Turn DEF filler cap ;counter-clockwise
and open it.
Filler cap ;is secured with a plastic strip. X
Unscrew the protective cap from DEF refill
bottle =.
X Position DEF refill bottle =as shown on
the filler neck and screw it on hand-tight.
X Press DEF refill bottle =downwards.
The DEF tank is filled. This may take up to
one minute.
i To top up between service intervals, fill
the DEF tank with approximately 1 gal
(3.8 l) DEF. 1 gal (3.8 l) DEF is equivalent to
approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified
specialist workshop and completely refilled
if necessary.
X Release DEF refill bottle =.
When DEF refill bottle =is no longer
pressed down, filling stops. DEF refill bottle
= can be removed when it has been only
partially emptied.
X Turn DEF refill bottle =counter-clockwise
and remove it.
X Mount DEF filler cap ;on the filler neck
and turn it clockwise. Refueling
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X
Fold down the rear seat armrest.
X Press release catches ;together and fold
down cover :. X
Pull skibag :into the vehicle interior and
unfold it.
X Open the trunk lid. X
Press release catch :.
The flap opens downwards.
X Slide the skis into the skibag from the
trunk. X
Pull strap :tight by the loose end until the
skis are held firmly inside the skibag. X
Engage hook :in securing ring ;.
X Pull the strap tight by the loose end.
Removing skis and folding up the skibag X
Loosen the two straps.
X Remove hook :from securing ring ;.
X Take the skis out of the skibag.
X Close the flap in the trunk.
X Smooth out the skibag and fold it up.
X Put the skibag into the backrest.
X Fold the cover back up.
i You should always close the flap in the
trunk if you do not require the skibag. This
will prevent unauthorized access to the
trunk from the vehicle interior. 302
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Removing the skibag
If you would like to clean or dry the skibag, it
can be removed.
X Open the trunk lid.
X Press release catch :.
Flap ;folds down.
X Press catch =in and pull out frame ?
containing the skibag. Through-loading facility in the rear
The through-loading facility is opened from
the trunk.
X Fold down the rear seat armrest.
X Press release catch :.
The flap opens downwards.
Observe the loading guidelines (Y page 298). Through-loading facility in the rear
bench seat (Sedan)
Important safety notes G
WARNING
If the rear bench seat/rear seat and seat
backrest are not engaged they could fold
forwards, e.g. when braking suddenly or in the
event of an accident.
R The vehicle occupant would thereby be
pushed into the seat belt by the rear bench
seat/rear seat or by the seat backrest. The
seat belt can no longer offer the intended
level of protection and could even cause
injuries.
R Objects or loads in the trunk cannot be
restrained by the seat backrest.
There is an increased risk of injury.
Before every trip, make sure that the seat
backrests and the rear bench seat/rear seat
are engaged.
Observe the loading guidelines (Y page 298).
The left-hand and right-hand rear seat
backrests can be folded down separately to
increase the trunk capacity.
Folding the seat backrest forward i
Vehicles with memory function: when you
fold one or both parts of the rear seat
backrest forwards, the respective front
seat moves forward slightly, when
necessary, in order to avoid contact. Stowage areas
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X
Vehicles without memory function: if
necessary, move the driver's or front-
passenger seat forwards.
X Open the trunk.
X Pull right-hand or left-hand rear seat
backrest release handle :.
The corresponding rear seat backrest is
released.
The rear seat head restraints are lowered. X
Fold rear seat backrest ;forwards.
X Move the driver's or front-passenger seat
back if necessary.
Folding the seat backrest back !
Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be
damaged. X
Move the driver's or front-passenger seat
forward if necessary.
X Fold rear seat backrest :back until it
engages.
If the rear seat backrest is not engaged and
locked, this will be shown in the
multifunction display in the instrument
cluster. A warning tone also sounds.
X Adjust the head restraints if necessary
(Y page 112).
X Move the driver's or front-passenger seat
back if necessary.
i You should always engage the rear seat
backrests if you do not need the through-
loading feature. This will prevent
unauthorized access to the trunk from the
vehicle interior. EASY-PACK through-loading facility in
the rear bench seat (Wagon)
Important safety notes G
WARNING
If the rear bench seat/rear seat and seat
backrest are not engaged they could fold
forwards, e.g. when braking suddenly or in the
event of an accident.
R The vehicle occupant would thereby be
pushed into the seat belt by the rear bench
seat/rear seat or by the seat backrest. The
seat belt can no longer offer the intended
level of protection and could even cause
injuries.
R Objects or loads in the trunk/cargo
compartment cannot be restrained by the
seat backrest.
There is an increased risk of injury.
Before every trip, make sure that the seat
backrests and the rear bench seat/rear seat
are engaged.
Observe the loading guidelines (Y page 298).304
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X
Raise box :and press hooks Ainto
anchorage ?as far as they will go.
X Turn left-hand rotating catch Bclockwise
and right-hand rotating catch Bcounter-
clockwise by 90°.
X To remove: turn left-hand rotating catch
B counter-clockwise and right-hand
rotating catch Bclockwise by 90°.
X Move box :downwards and pull it out
from anchorages ?.
i Store the EASY-PACK trunk box on a flat
surface after removal, e.g. on a suitable
shelf. EASY-PACK load-securing kit (Wagon)
Components and storage The EASY-PACK load-securing kit allows you
to use your cargo compartment for a variety
of purposes. The accessory parts are located
under the cargo compartment floor.
X Open the EASY-PACK folding luggage-
compartment floor (Y page 313).EASY-PACK load-securing kit accessory parts
: Telescopic rod
; Bag containing the brackets and luggage
holder Inserting the brackets into the loading
rail
X
Insert bracket :into the center of loading
rail ?.
X Press release button ;and push
bracket :into the desired position in
loading rail ?.
X Let go of release button ;.
X Press locking button =.
Bracket :is locked in loading rail ?.
X If necessary, fold cargo tie-down ring A
upwards.
Luggage holder !
Only use the luggage holder to secure
cargo with a maximum weight of 15.4 lbs
(7 kg) and with dimensions that the luggage
holder can safely and securely contain. The luggage holder can be used to secure
light loads against the side wall of the cargo
compartment to prevent them from moving
around. Stowage areas
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X
To install: insert two brackets Ainto the
left or right loading rail (Y page 311).
X Press release button :of the luggage
holder and pull the strap out slightly.
X Insert luggage holder ;into brackets A
and, while doing so, press release button
= and push the luggage holder downwards
until it engages.
X Press release button :of the luggage
holder and pull the strap out in the direction
of the arrow.
X Place the load between the strap and the
cargo compartment side wall.
X Using one hand, press locking button :of
the luggage holder.
X With your other hand, let the strap go slowly
until the load is secured.
X Make sure that locking button ?on
brackets Ais pressed.
This keeps brackets Ain place on the
loading rail.
X To remove: press release button =on
respective bracket Aand remove luggage
holder ;by pulling upwards and out.
Telescopic rod The telescopic rod can be used to secure the
load against the rear seats to prevent it from
moving around. X
To install: insert one bracket ;into both
the left and the right loading rails and slide
it to the desired position (Y page 311).
X Insert telescopic rod :into brackets ;
and, while doing so, press release
button ?and push the rod downwards
until it engages.
X Make sure that locking button =on
brackets ;is pressed.
This keeps brackets ;in place on the
loading rail.
X To remove: press release button ?on
respective bracket ;and remove
telescopic rod :by pulling it upwards and
out. Stowage well under the trunk floor
(Sedan)
! Unhook the handle before again before
closing the trunk lid and clip it in securely
to prevent the handle flap from protruding.
Otherwise, you could damage the handle. The TIREFIT kit, the vehicle tool kit, etc. are
located in the stowage compartment.
X
To open: pull handle :up. 312
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X
Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position 2in the
ignition lock (Y page 159).
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork. When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
! If the SmartKey is within the rear
detection range of KEYLESS-GO, the
following situations, for example, could
lead to the unintentional opening of the
trunk lid/tailgate:
R using a car wash
R using a power washer Care
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Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 26).Where will I find...?
First-aid kit
Sedan:
the first-aid kit is in the right-hand
stowage compartment in the trunk.
X Open the trunk lid.
X Slide the stowage net down.
X Open the stowage compartment.
X Release tensioning strap :.
X Remove first-aid kit ;. First-aid kit in the stowage net
First-aid kit behind the side trim panel
Wagon: depending on the vehicle's
equipment, the first-aid kit is in the stowage
net or behind the side trim panel.
X Open the tailgate.
X Open the right-hand side trim panel if the
first-aid kit is in the side trim panel.
X Remove first-aid kit :.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
General notes The vehicle tool kit can be found in the
stowage well under the trunk floor/cargo
compartment floor. Depending on the vehicle
equipment, the vehicle tool kit is on the left-
hand side or the right-hand side in the352
Where will I find...?Breakdown assistance
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The fuses are located in various fuse boxes:
R Fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R Fuse box in the trunk/cargo compartment
on the right-hand side of the vehicle, when
viewed in the direction of travel
The fuse allocation chart is located in the
vehicle tool kit in the stowage compartment
under the trunk/cargo compartment floor
(Y page 352). Fuse box in the engine compartment
Observe the important safety notes
(Y page 367) G
WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured
by the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses.
X Make sure that the windshield wipers are
turned off.
X Open the hood. X
Use a dry cloth to remove any moisture
from the fuse box.
X To open: remove lines ;from the guides.
X Move lines ;aside. Route the lines behind
connection =to do this.
X Open clamp :.
X Remove the fuse box cover forwards.
X To close: check whether the rubber seal is
lying correctly in the cover.
X Insert the cover at the rear of the fuse box
into the retainer.
X Fold down cover and close clamps :.
X Secure lines ;in the guides.
X Close the hood. Fuse box in the trunk
Observe the important safety notes
(Y page 367)
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses.
X Open the trunk lid. X
To open: release cover :at the top right
and left-hand sides with a flat object.
X Open cover :downwards in the direction
of the arrow. 368
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