check engine MERCEDES-BENZ E-SEDAN 2014 Owner's Guide

Display messages Possible causes/consequences and
M
MSolutions b
Auto Auto
Lamp
LampFunction
Function
Inoperative
Inoperative The light sensor is defective.
X
Visit a qualified specialist workshop. b
Switch Off Lights Switch Off Lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X
Turn the light switch to Ã.Adaptive Highbeam Adaptive Highbeam
Assist Currently Assist Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Adaptive Highbeam Assist is deactivated and temporarily
inoperative. Possible causes are:
R
the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.
X Clean the windshield.
If the system detects that the camera is fully operational again,
the Adaptive Highbeam Assist Now Available Adaptive Highbeam Assist Now Available message is
displayed.
Adaptive Highbeam Assist is operational again. Adaptive Highbeam Adaptive Highbeam
Assist Inoperative Assist Inoperative Adaptive Highbeam Assist is faulty.
X
Visit a qualified specialist workshop. Engine
Display messages Possible causes/consequences and
M MSolutions +
Check Coolant Check Coolant
Level See Level See
Operator's Manual Operator's Manual The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Add coolant, observing the warning notes before doing so
(Y page 339).
X If coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop. ? The fan motor is faulty.
X
At coolant temperatures below 248 ‡ (120 †), drive to the
nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Display
messages
269On-board computer and displays Z
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Display messages Possible causes/consequences and
M
MSolutions # The battery is not being charged.
A warning tone also sounds.
Possible causes are:
R
a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Open the hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 4
Check Engine Oil Check Engine Oil
At Next Refueling At Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X
Check the oil level when next refueling, at the latest
(Y page 338).
X If necessary, add engine oil ( Ypage 338).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. Display
messages
271On-board computer and displays Z
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Display messages Possible causes/consequences and
M
MSolutions 4
Check Engine Oil Check Engine Oil
Level Level
(Add 1
(Add 1 quart)
quart) AMG vehicles: the engine oil level is too low.
X
Check the oil level when next refueling, at the latest
(Y page 338).
X If necessary, add engine oil ( Ypage 338).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 8
Fuel Level Low Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. C There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 8
Gas Cap Loose Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. 8
Ultra Low-sulfur Ultra Low-sulfur
Diesel Fuel Only Diesel Fuel Only Vehicles with a diesel engine: the fuel level has fallen below the
reserve range.
X
Refuel at the nearest gas station.
X Only use commercially available vehicular ULTRA-LOW SULFUR
HIGHWAY DIESEL FUEL (ULSD, 15 ppm sulfur MAXIMUM). ¸
Replace Air Filter Replace Air Filter Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Check Fuel Filter Check Fuel Filter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. 272
Display
messagesOn-board computer and displays
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Display messages Possible causes/consequences and
M
MSolutions DISTRONIC PLUS
DISTRONIC PLUS
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual DISTRONIC PLUS is temporarily inoperative.
DISTRONIC PLUS Steering Assist is also temporarily inoperative.
Possible causes are:
R
function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
A warning tone also sounds.
When the causes stated above no longer apply, the display
message disappears.
DISTRONIC is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away ( Ypage 182).
X Clean the sensors in the radiator grill and the bumper
(Y page 346).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
Inoperative Inoperative DISTRONIC PLUS is defective.
The following may have also failed:
R
BAS PLUS (Brake Assist System PLUS)
R PRE-SAFE ®
Brake
R DISTRONIC PLUS Steering Assist
A warning tone also sounds.
X Visit a qualified specialist workshop. DISTRONIC PLUS DISTRONIC PLUS
Passive Passive You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 191). 278
Display
messagesOn-board computer and displays
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Problem Possible causes/consequences and
M
MSolutions ÷
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: (Y page 72).å
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
For exceptions, see: (Y page 72).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. M
AMG vehicles only:
The yellow SPORT
handling mode warning
lamp is lit while the
engine is running. SPORT handling mode is activated.
G WARNING
When SPORT handling mode is switched on, ESP ®
is unable to
stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Only switch to SPORT handling mode in accordance with the
conditions described in the "Activating/deactivating SPORT
handling mode" section (Y page 74).290
Indicator and warning lamps in the instrument clusterOn-board computer and displays
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Problem Possible causes/consequences and
M
MSolutions ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS, COLLISION PREVENTION ASSIST,
PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill start
assist are unavailable due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 6
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint
System).
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop
immediately.
For further information about SRS, see (Y page 41).Indicator and warning lamps in the instrument cluster
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Engine
Problem Possible causes/consequences and
M
MSolutions ;
The yellow Check
Engine warning lamp
lights up while the
engine is running.
There may be a malfunction, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system (for vehicles with a gasoline engine)
R in the fuel system
The emission limit values may be exceeded and the engine may
be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you must immediately visit a qualified
specialist workshop as soon as the yellow Check Engine warning
lamp lights up. This is due to the legal requirements in effect in
these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving. Vehicles with a diesel engine: the fuel tank has been run dry
(Y
page 179).
X Start the engine three to four times after refueling.
If the yellow Check Engine warning lamp goes out, emergency
running mode is canceled. The vehicle need not be checked. 8
The yellow reserve fuel
warning lamp lights up
while the engine is
running.
The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 8
The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion.
In addition, the
;
Check Engine warning
lamp may light up. The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X Check that the fuel filler cap is correctly closed.
X If the fuel filler cap is not correctly closed: close the fuel filler
cap.
X If the fuel filler cap is closed: visit a qualified specialist
workshop. 292
Indicator and warning lamps in the instrument clusterOn-board computer and displays
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Problem Possible causes/consequences and
M
MSolutions ?
The red coolant
warning lamp comes on
while the engine is
running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 182).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes (Y page 339).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Do not start the engine again until the coolant temperature is
under 248 ‡(120 †). Otherwise, the engine could be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. ?
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.
The coolant temperature has exceeded 248 ‡ (120 †). The
airflow to the engine radiator may be blocked or the coolant level
may be too low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to
catch fire.
Steam from the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Observe the additional display messages in the multifunction
display.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 182).294
Indicator and warning lamps in the instrument clusterOn-board computer and displays
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Problem Possible causes/consequences and
M
MSolutions X
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes (Y page 339).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X At coolant temperatures under 248 ‡(120 †), drive to the next
qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Driving systems
Problem Possible causes/consequences and
M MSolutions ·
The red distance
warning lamp lights up
while the vehicle is in
motion.
The distance to the vehicle in front is too small for the speed
selected.
X
Increase the distance. ·
The red distance
warning lamp lights up
while the vehicle is in
motion. A warning tone
also sounds.
You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
Further information on PRE-SAFE ®
Brake (Y page 76).
For further information on the distance warning function of
COLLISION PREVENTION ASSIST: (Y page 70).Indicator and warning lamps in the instrument cluster
295On-board computer and displays Z
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Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. X
Make sure that the windshield wipers are
turned off.
X Pull release lever :on the hood.
The hood is released. X
Reach into the gap, pull hood catch
handle ;up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut. Closing the hood X
Lower the hood and let it fall from a height
of approximately 8 inches (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Vehicles with a diesel engine: do not cover
the radiator, for example with a winter front
or bug cover. The readings of the on-board-
diagnostic system may otherwise be
inaccurate. Some of these readings are
required by law and must be accurate at all
times. Engine oil
General notes G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
Depending on the driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil
over a distance of 600 miles (1,000 km). The
oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait about 30 minutes
before carrying out the measurement. Engine compartment
337Maintenance and care Z
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