lock MERCEDES-BENZ E-SEDAN 2014 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: E-SEDAN, Model: MERCEDES-BENZ E-SEDAN 2014Pages: 430, PDF Size: 5.8 MB
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X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call
system automatically notifies the
Customer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the
message or data provided that:
R you have subscribed to the mbrace
service.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. Theft deterrent locking system
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Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 26).SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be
unintentionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the
ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey:
R with electronic devices, e.g. a mobile
phone or another SmartKey
R with metallic objects, e.g. coins or metal
foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the
SmartKey. SmartKey functions
:
& To lock the vehicle
; F To open/close the tailgate
= % To unlock the vehicle
X To unlock centrally: press the%
button. 82
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If you do not open the vehicle within
approximately 40 seconds of unlocking:
R
the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the&button.
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid/tailgate
R the fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 252).
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 251). KEYLESS-GO
General notes Bear in mind that the engine can be started
by any of the vehicle occupants if there is a
KEYLESS-GO key in the vehicle.
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the
functions of KEYLESS-GO with those of a
conventional SmartKey. Unlock the vehicle
by using KEYLESS-GO, for instance, and lock
it using the
&button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m). A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid
SmartKey is in the vehicle. This occurs, for
example:
R
when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor
surface :.
X Convenience closing feature: touch
recessed sensor surface ;for an
extended period.
Further information on the convenience
closing feature (Y page 99).
X To unlock the trunk lid/tailgate: pull the
handle on the trunk lid/tailgate.
The vehicle only unlocks the trunk lid/
tailgate. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you
frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons on the
SmartKey simultaneously for SmartKey
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approximately six seconds until the battery
check lamp flashes twice (Y page 85).
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the &or% button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%
button twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice ( Ypage 85). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid/
tailgate, the anti-theft alarm system will be
triggered (Y page 78). There are several ways to turn off the alarm:
X
To turn the alarm off with the
SmartKey: press the%or& button
on the SmartKey.
or
X Insert the SmartKey into the ignition lock.
or
X To disarm the alarm with KEYLESS-GO:
press the Start/Stop button in the ignition
lock. The SmartKey must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key :
Release catch
; Mechanical key
X Push release catch :in the direction of
the arrow and at the same time remove
mechanical key ;from the SmartKey.
For further information about:
R unlocking the driver's door (Y page 90)
R unlocking the trunk (Y page 97)
R unlocking the tailgate (Y page 97)
R locking the vehicle (Y page 90)84
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SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive
substances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist
workshop.
Checking the battery X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
X Change the battery (Y page 85).
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the &or% button:
R locks or
R unlocks the vehicle
i You can get a battery at any qualified
specialist workshop. Replacing the battery You require a CR 2025 3 V cell battery.
X
Take the mechanical key out of the
SmartKey (Y page 84). :
Battery compartment cover
; Mechanical key
X Press mechanical key ;into the opening
in the SmartKey in the direction of the
arrow until battery compartment cover :
opens. Do not hold battery compartment
cover :closed while doing so.
X Remove battery compartment cover :. =
Battery
X Repeatedly tap the SmartKey against your
palm until battery =falls out.
X Insert the new battery with the positive
terminal facing upwards. Use a lint-free
cloth to do so. SmartKey
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Problems with the SmartKey
Problem Possible causes/consequences and
M
MSolutions You can no longer lock
or unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Check the SmartKey battery (Y page 85) and replace it if
necessary (Y page 85).
If this does not work:
X Lock (Y page 90) or unlock (Y page 90) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock (Y page 90) or unlock (Y page 90) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. The SmartKey battery is discharged or nearly discharged.
X
Check the SmartKey battery (Y page 85) and replace it if
necessary (Y page 85).
If this does not work:
X Lock (Y page 90) or unlock (Y page 90) the vehicle using
the mechanical key. There is interference from a powerful source of radio waves.
X
Lock (Y page 90) or unlock (Y page 90) the vehicle using
the mechanical key. KEYLESS-GO is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Lock (Y page 90) or unlock (Y page 90) the vehicle using
the mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
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Problem Possible causes/consequences and
M
MSolutions You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 360).
or
X Jump-start the vehicle (Y page 362).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked.
X
Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Ideally, place luggage or loads in the trunk/
cargo compartment. Observe the loading
guidelines (Y page 298). Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with
KEYLESS-GO, opening a door from the inside 88
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will trigger the anti-theft alarm system.
Switch off the alarm (Y page 78).
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 66).X
To unlock a front door: pull door
handle ;.
Locking knob :pops up.
The door is unlocked and can be opened.
X To open a front door: pull door
handle ;.
X To unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
X To open a rear door: pull door handle;. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If all the doors are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 66).
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature
X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected. Doors
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The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 251). Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
X Take the mechanical key out of the
SmartKey (Y page 84).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 1
To unlock
X Turn the mechanical key counter-clockwise
to position 1.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y page 78). Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the trunk lid/tailgate.
X Press the locking button (Y page 89).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Ypage 88).
X Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 84).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 1
To lock
X Turn the mechanical key clockwise as far
as it will go to position 1.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid/
tailgate are locked.
X Insert the mechanical key into the
SmartKey. Trunk/cargo compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust 90
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gases can enter the vehicle interior if the
trunk lid/tailgate is open when the engine is
running, especially if the vehicle is in motion.
There is a risk of poisoning.
Always switch off the engine before opening
the trunk lid/tailgate. Never drive with the
trunk lid/tailgate open. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Ideally, place luggage or loads in the trunk/
cargo compartment. Observe the loading
guidelines (Y page 298).
Do not leave the SmartKey in the trunk/cargo
compartment. You could otherwise lock
yourself out.
Sedan without trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
R opened with the emergency release button
R unlocked with the mechanical key
Sedan with trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened and closed automatically from
outside
R opened and closed automatically from
inside
R locked separately
R opened with the emergency release button
R unlocked with the mechanical key Wagon:
you can:
R open and close the tailgate manually from
outside
R open the tailgate manually from inside
(Wagon with a folding bench seat)
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate using the mechanical
key Trunk lid/tailgate reversing feature
The trunk lid/tailgate is equipped with an
automatic reversing feature. It reacts if a solid
object obstructs or restricts the trunk lid/
tailgate during the closing procedure. The
trunk lid/tailgate opens again automatically.
The automatic reversing feature is only an aid
and is not a substitute for your attentiveness
to the trunk lid/tailgate while it is closing. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the Fbutton on the SmartKey, or
R press the remote operating switch on the
driver’s door, or
R press the closing or locking button on the
trunk lid/tailgate, or
R pull on the handle on the trunk lid/tailgate Trunk/cargo compartment
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