tow MERCEDES-BENZ E WAGON 2021 Owner's Manual

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps.........................1 0
Ov erhead controlpanel ................................ 12
Doo rcontr olpa nel and seatad jus tment .......14
Emerg enciesand brea kdo wns ............ .......... 16 Digita
lOp erator' sMa nua l......................... 18
Callin gup theDigit alOper ator's Manual ...... 18 Gene
ralno tes... .......................................... 20
Pr otect ing theen vironmen t... ....................... 20
Genuine Mercedes- Benzparts......................2 0
Oper ator's Manual ........................... .............2 1
Ser vice andvehicle operation ......................2 2
Oper ating safety.......... .................................2 3
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 25
Qualif iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27 No
tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 34 Occup
antsafety.... .....................................35
Re stra int system .............................. .............3 5
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
00110011> 41
PRE-S AFE®
sy stem ....................................... 49
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................5 0
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 69
Ca rgocom partmen t... ..................................7 2
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81Ro
ller sun blinds ...........................................8 5
Anti-t heftpr otect ion .....................................8 6 Seats
andstowing ..................................... 90
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......90
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....91
St eer ing wheel ............................................ 103
Eas yentr yand exitfeatur e.........................1 05
Memor yfunction ........................................ 106
St ow agear eas ............................................ 108
Soc kets ........... ............................................ 121
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..123
Ins talling andremo ving thefloor mats ........ 125 Light
andvisibili ty................................... 126
Ext eriorlighti ng............. .............................126
Int erior ligh ting ........................................... 134
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 136
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 140
Ar ea perm eable toradio waveson the
winds hield.................................................. 143 2
Contents

Infr
ared-r eflectiv ewindshi eldfunction ........ 143 Clim
atecontr ol........................................ 144
Ov ervie wof climat econt rolsy stems ..........1 44
Oper ating theclimat econ trol system ......... 145 Dr
ivin gand parking .................................. 151
Dr iving ............ ............ ........................ ........151
DY NA MIC SELE CTswitc h... .........................1 65
Au tomatic transmiss ion.............................. 168
Fu nctio nof the4MA TIC.............................. 171
Re fuel ing...... ............................................... 172
Pa rking ........................................................ 174
Dr iving and drivi ng safety systems .............. 181
Ve hicle towing instruct ions .........................2 36 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................237
No teson theIns trument Displayand on-
boar dcom puter.............................. ............ 237
Ins trument Displayove rview ...................... 238
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 39 Oper
ating theon- boar dcom puter.............. 239
Ov ervie wof displa yson themultifunc ‐
tion displa y... .................................... ........... 241
Hea d-up Display ............ ..............................241 MBUX
multimedia system ....................... 24 4
Ov ervie wand oper ation .................. ............ 244
Sy stem settings .............................. ............ 252
Na vig ation .......................................... ........256
Te lephon e........................................ ...........2 62
Mer cedes meand apps....... .............. .........265
Mer cedes -Benz emergency callsy stem ...... 273
Ra dio &media .................................. .......... 277
Sou ndsettings <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 284 Main
tenance andcare... .......................... 285
ASS YSTPL US service interva ldispla y........ 285
En gine compartment ...................... ............ 286
Cleanin gand care.......................................2 93 Br
eakdo wnassi stance ............................ 300
Emerg ency.......................................... ........300
Flat tire....... ................................................ 301 Batt
ery(v ehi cle) ....... .................................. 307
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 313
Ele ctrica lfu ses ............ ................................317 Wheel
sand tires ...... ................................321
No teson noise orunusua lhandling char‐
act eristic s...................................................3 21
No teson regular lyinsp ecting wheels and
tir es ............................................................ 321
No teson sno wch ains ................................ 322
Ti re pressur e.............................................. 322
Loading theve hicle .................................... 329
Ti re labeling ................................................ 333
Def inition ofterm sfo rtir es and loading ..... 338
Cha nging awhee l..... .................................. 341
Emerg encysparewhee l..... ......................... 350 Te
ch nical data.......................................... 352
No teson tech nica lda ta <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 352
Ve hicle electr onics .....................................3 52
Ra dio oper ating permits forve hicle com‐
ponent s... ................................................... 354
Ve hicle identif ication plate,VIN and
engine number overview ............................ 354 Cont
ents 3

1
B-pil larwi th:
QR code foraccessi ngthere scue card →
29
2 Safetyve sts →
300
3 ; mebutt on →
267
0053 SOSbutton →
267
4 Checking and refilling operatingfluids →
356
St artin gassis tance →
311
5 Tow- star tin gor towing away →
313
6 Flattir e →
301 7
002F Hazardwa rning light system →
128
8 Fuelfiller flap with:
inf ormat ionlabel onfuel type →
172
Inf ormation labelon tirepr essur e →
324
QR code foraccessi ngthere scue card →
29
9 Tow- star tin gor towing away →
313
A Warning triang le →
300
B TIRE FITkit →
303
C First-ai dkit →
301 At
aglanc e– Em erge ncie sand brea kdo wns 17

Callin
gup theDigital Operator' sMan ual
Multi media system:
4 © 5
Info 5
Operator 'sManual
5 Õ The
Digit alOper ator's Manual describesthe
functions andoper ation oftheve hicle andthe
multime diasystem. #
Select oneofthefo llo wing menuitems inthe
Dig ital Op erator' sMa nua l:
R Sea rch: searchfo rke yw ords inorder tofind
qu ick answ ersto question sabout theoper a‐
tion oftheve hicle. R
Quick start:hereis wher eyo ufind thefirs t
st eps towa rdsse ttin gup your vehicle.
R Tips: find informa tionth at prepar esyoufo r
cer tain eve ryda ysituation swit hyo ur vehicle.
R Animation s:wa tchani ma tions oftheve hicle
funct ions.
R Messages: recei veaddit ionalinf ormat ion
about themessag esintheIns trument Dis‐
pla y.
R Bookma rks:ga in acc ess toyour per son ally
sa ve dbookm arks .
R Langua ge:select thelanguag efo rth eDigit al
Oper ator's Manual. 1
Back
2 Adds bookm arks
3 Pictur e
4 Cont ents section
5 Direction sof mo vement ofcont ents section
6 Menu
Some sections intheDigit alOper ator's Manual,
e.g. warning notes, can beexpanded andcol‐
lapsed.
Ad diti onalme thods ofcal ling up the Digital
Ope rato r's Man ual:
Di rect access :open there qu ired con tent inthe
Dig ital Op erator' sMa nua lby pressing andhold‐ 18
Digital Op erator' sMa nua l

#
Forsaf etyre ason s,we recomme ndthat
yo uon lyuse and conn ect produc ts
appr ovedby your aut hor izedMer cedes-
Ben zCen ter. &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngand using ano ther device withth e
diagnos ticsconnection canhave thefo llo wing
ef fects:
R Malfunctions intheve hicle system
R Perm anen tdamag eto vehicle component s
Please referto thewa rrant yte rm sand condi‐
tions forth is matt er. 26
General notes

indic
ator lam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 46). &
WARNIN GRisk ofburnsfrom hotair bag
com ponents
The airbag partsareho taf te ran air bag has
been deployed. #
Donotto uc hth eair bag parts. #
Have adeplo yedair bag replaced ata
qu alif ied spec ialistwo rkshop assoon
as possible . Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt.Take this int oacc ount ,par tic‐
ular lyifan Em erge ncy Tensi oni ng Device istrig ‐
ge redor an airbag deployed. If
th eEmer gency Tensi oni ng Device sar etrig ‐
ge redor an airbag isdeplo yed, youwill hear a
ban g,and asmal lamoun tof powder mayalso be
re leased:
R The bang willnotge ner ally affect your hear ‐
ing .
R Ingener al,th epo wder released isno thaz‐
ar dous tohealt hbut maycause short-term
br eat hing difficul ties toper sons suffering
fr om asthma orother pulmonar yconditions .
Pr ov ided itis saf eto do so, leavetheve hicle
immediat elyoropen thewindo win order to
pr eve ntbrea thing difficul ties .
Airb agsand pyrotech nic Emerg encyTensi oni ng
De vice scont ain pe rchlor atemat erial, whic hma y
re qu ire spec ialhandlin gor environm entalpro‐
te ction measures. Na tional guideline sre ga rding
wa ste disposal mustbe obser ved. InCalif ornia,
see https:/ /dtsc.ca.go v/.Using thesear ch
function, youwill find informa tionon perchlo‐
ra te,fo rex am ple. Seat
belts Pr
otection prov ided bytheseat belt Alw
aysfa sten your seat beltcorrect lybef ore
st ar tin gajo ur ne y.Asea tbe ltcan only prov ide
th ebes tle ve lof protect ion ifit is wo rncor rectl y. &
WARNIN GRisk ofinju ryor deat hdue to
inc orrectl yfa stened seatbelt
If th eseat beltisno two rncor rectly ,it can‐
no tper form itsintended protect ive func tion.
In addition, anincor rectly fastened seatbelt
can also cause injuries,forex am ple, inthe
ev ent ofan acciden tor when braking or
ch ang ingdirect ion sudden ly. #
Alw aysensur eth at all vehicle occu‐
pants have their seat belts fastened
cor rectl yand aresitti ngprope rly. Alw
aysobser vetheins truction sabout thecor‐
re ct driver's seatpos ition and adjus ting theseat
(/ page90). Occ
upant safety 37

&
WARNIN GRisk ofinju ryor deat hwhen
additional restra int systems areno tused
fo rper sons withasmal lerstatur e
Pe rsons under 5ft (1.50 m)ta llcan notwe ar
th eseat beltcorrectly without asuit able
additional restra int system. #
Alw ayssecur eper sons under 5ft
(1 .50 m)tallin asuit able restra int sys‐
te m. &
WARNIN GDang erofinju ryor deat hdue
to bloc kedseat beltanchorage
The restra int effect of theseat beltis
im pair edifobjec tsbetween thefront seat
and thedoor arebloc king themo vable seat
belt anchorageon thefront seat. #
Beforest ar tin gajo ur ne y,mak esur e
th at ther ear eno objec tsbetween the
fr ont seatand thedoor . &
WARNIN GRisk ofinju ryor deat hdue to
damag edormodif iedseat belts
Seat belts cannotprov ide protect ion inthe
fo llo wing situat ions:
R The seat beltisdamag ed,has been modi‐
fi ed, isex treme lydirty, bleac hedordyed
R The seat beltbuckleisdamag edor
ex treme lydir ty
R Modif ication sha ve been made tothe
Emerg encyTensi oni ng Device ,sea tbe lt
anc horageor sea tbe ltre tract or
Sea tbe lts ma ysu stain non-visi ble damag ein
an acc iden t,e.g .due toglass splin ters.
Modif iedordamag edseat belts could tear or
fa ilin theev ent ofan acciden t,forex am ple.
Modif iedEmerge ncy Tensi oni ng Device s
cou ldacci dentally trig ge ror failto function
as intended . #
Nevermodify theseat beltsystem, for
ex am ple theseat belt, seatbeltbuckle,
Emer gency Tensi oni ng Device ,sea tbe lt
anc horageand seatbe ltre tract or. #
Makesur eth at theseat belts are
undamag ed,notwo rnand clean. #
Alw aysha ve theseat belts checked
immed iatelyaf te ran accide ntata
qu alif ied spec ialistwo rkshop. Onl
yuse seat belts whichha ve been approved
fo ryo ur vehicle byMer cedes-Ben z. &
WARNIN GRisk ofinju ryor deat hfrom
deplo yedpy rotech nic Emerg encyTen‐
si oni ng Device s
Py rotech nic Emerg encyTensi oni ng Device s
th at have been deployedar eno long eroper a‐
tion aland areunable toper form their inten‐
ded protect ive func tion. #
Ther efor e, have deplo yedpy rotech nic
Emerg encyTensi oni ng Device simm edi‐
at ely replaced ataqu alif ied spec ialist
wo rkshop. Mer
cedes-Benz recomme ndsthat youha ve the
ve hicle towe dto aqu alif ied spec ialistwo rkshop
af te ran accide nt. Occupa
ntsaf ety 39

The
installation locationofan airbag isident ified
by theAIRB AGsymbol.
When enabled, anairbag canprov ide addition al
pr otect ion forth ere spectiv eve hicle occupant.
Pot entialprotect ion prov ided byeac hairbag:
R Knee airbag: thigh, knee and lowe rleg
R Driver's airbag,front pass engerairb ag:head
and ribcag e
R Side airbag: ribcag e,also pelvis forfr ont seat
occupa nts
R Windo wcur tainairba g:hea d
* NO
TEMer cedes-AMG vehicles #
Obser vetheno tesin theSupplement .
Yo uco uld other wise failto recogni ze
da ngers. &
WARNIN GRisk ofinju ryor deat hif th e
co-dr iver airba gis ena bled
If th eco- driver airbag isenabled, ach ild on
th eco- driver seat maybe stru ck bytheco-
dr iver airbag during anacciden t. NEVE
Ruse are ar wa rd-faci ng child restra int
sy stem onaseat withan ENABL EDFRONT
AIRB AG;DE ATHor SERIOU SINJU RYtothe
CH ILD can occur . When
installing ach ild restra int system onthe
fr ont passeng ersea t,obse rveth eve hicle-spe‐
cif icinf ormation (/page60). Also, always
obser vetheno teson rear wa rd-faci ng or
fo rw ard-f acin gch ild restra int systems onthe
fr ont passeng ersea t.
Inf ormation onaut omatic front passen ger
airbag shutoff
The front passeng erairbag canonly bedep loye d
in an acc ident ifth ePA SSENGER AIRBAGOF F
ind icat orlam pis off.Ifth efront passeng erseat
is occupied, makesur e,bo th bef oreand during
th ejour ney,that thest atus ofthefront
passeng erairbag iscor rect (/ page 46). *
NO
TEImpo rtant poin tsto remember if
th efront passeng erseat isunocc upied In
an acciden t,th ecom ponen tsof the
re stra int system maydeplo yunnec essarily
on thefront passeng erside if:
R Ther ear ehea vyobjec tson thefront
passeng erseat.
R The seat belttongu eis eng aged inthe
seat beltbuckleofthefront passeng er
seat andthefront passeng erseat is
unocc upied. #
Stow object sin asuit able place. #
Onlyone person should useeachseat
belt atanyone time. Depending
onthede tected acci dent situation,
th ewindo wcur tain airbag onthefront
passeng erside maydeplo y.The airbag is
deplo yedre ga rdless ofwhe ther thefront
passeng erseat isoccupied. 42
Occupant safety

R
Ther ear eno hea vy,shar p-edg edorfragile
object sin thepoc kets of your clo thing. Store
suc hobject sin asuit able place. Limit
edprotection prov ided byairbags &
WARNIN GRisk ofinju rydue tomodif i‐
cations totheco verof an airb ag
If yo umod ifytheco verof an airb agoraffix
object ssuc has sticke rs to it,theairbag may
no long erfunc tion correctly . #
Nevermodify theco verof an airb agand
do notaf fix obje ctstoit. The
installation locationofan airbag isident ified
by theAIRB AGsymbol (/page41 ). &
WARNIN GRisk ofinju ryor deat hdue to
th euse ofunsuit ableseat covers
Due touns uitable seat covers,th eairbags
cann otprotect vehicle occupants asinten‐
ded. In
addition, theoper ation oftheaut omatic
fr ont passeng erairbag shutoffcould be
re strict ed. #
Yousho uld onlyuse seat covers that
ha ve been approved forth ecor respond‐
ing seats byMer cedes-Ben z. &
WARNIN GRisk ofinju rydue tomalfu nc‐
tioning sensorsin thedoor
The func tion oftheairbags canbeimpair ed
due tomodif icationsorincor rect wo rkper‐
fo rm ed on thedoor sor door trim, orifth e
door sar edamag ed. #
Nevermodify thedoor sor par tsof the
door s. #
Alw aysha ve wo rkon thedoor sor door
tr im car ried out ataqu alif ied spec ialist
wo rkshop. &
WARNIN GRisk ofinju rydue todeplo yed
airbag
A deplo yedairbag nolong eroffers anypr o‐
te ction. #
Have theve hicle towe dto aqu alif ied
spec ialistwo rkshop inorder tohave the
deplo yedairbag replaced. Ha
ve deplo yedairbags replaced immediat ely. St
atus ofthefront passeng erfront airbag Fu
nction oftheaut oma ticfront passeng er
air bag shutoff
The automatic front passeng erairbag shutoffis
able todetect whe ther thefront passeng erseat
is occupied byaper son orach ild restra int sys‐
te m. The front pass engerairb agand front
pass engerknee airbagareenabl edordisa bled
accor dingly. &
WARNIN GRisk ofinju ryor deat hdue to
object sunder theco- driver seat
Objec tstrapped undertheco- driver seat can
int erfere wit hth efunc tion oftheaut omatic
co- driver airbag shutoffor damag eth esy s‐
te m. 44
Occupant safety

&
WARNIN GRisk ofinju ryor deat hwhen
th ePA SSENGER AIRBAGOF Find icat or
lam pis lit
If th ePA SSENGER AIRBAGOF Find icat or
lam pre mains litafte rth eself-t est,th efront
passeng erairbag isdisabled.
If th efront passeng erseat isoccupied,
alw aysensur eth at:
R The classificat ion oftheper son inthe
fr ont passeng ersea tis cor rect and the
fr ont passeng erairb agisenabl edordisa ‐
ble din accor dance withth eper son inthe
fr ont passeng ersea t.
R The person issea tedpr oper lywit hacor ‐
re ctly fastened seatbelt. Be
sureto also obse rveth efo llo wing further
re lat ed subje cts:
R Child restra int system onthefront passeng er
seat (/page60) PRE-S
AFE®
sy stem PRE-
SAFE®
(ant icipa tory occupa ntprotec‐
tion) PRE-
SAFE®
is ab leto detect cer tain critic aldriv‐
ing situat ionsandimplemen tpr e-em ptive meas‐
ur es toprotect theve hicle occupants.
PRE-S AFE®
can implement thefo llo wing meas‐
ur es indepe ndently of eac hot her :
R Tight ening theseat belts onthedr iver's seat
and front passeng erseat.
R Closing theside windo ws.
R Vehicl eswith sliding sunroof:Clo sethe
sliding sunroof.
R Vehicl eswith memor yfuncti on:Movethe
fr ont passeng ersea tto amor efa vo rable
seat position .
R Vehicl eswith multico ntour seat :Incr ease
th eair pressur ein theseat sidebolsters of
th eseat backres t.
R PRE-S AFE®
Sound: prov ided that themulti‐
media system isswitc hedon,gener ates a br
iefnoi sesigna lto stimulat eth einnat epr o‐
te ctiv emec hanism ofaper son's hearing.
* NO
TEDama gecau sed byobject sin the
fo ot we llor behin dth eseat The
automatic adjustmentof theseat posi‐
tion mayre sult indamag eto theseat and/or
th eobjec t. #
Stow object sin asuit able place. Re
versing thePRE- SAFE®
sy stem mea sures If
an acc iden tdid notocc ur,th epr e-em ptive
measur esthat we retak en arere ve rsed.
Yo uwill need toper form certain settings your‐
self . #
Ifth eseat beltpre-t ension ingisno tre duced,
mo vetheseat backres tbac kslightl y.
The locking mechanism releases. Occ
upant safety 49