door handle MERCEDES-BENZ E320 2003 W211 User Guide

93 Controls in detail
Locking and unlocking
Loss of the SmartKey with KEYLESS-GO
If you lose your SmartKey with KEY-
LESS-GO, you should do the following:
Have the SmartKey with KEYLESS-GO
deactivated by an authorized Mer-
cedes-Benz Center.

Report the loss immediately to your car
insurance company.

Have the mechanical lock replaced if
necessary.
Your authorized Mercedes-Benz Center
will be glad to supply you with a replace-
ment.
Opening the doors from the inside
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.
1Locking knob
2Inside door handle
Pull on door handle2.
If door was locked, locking knob1 will
move up.
Warning!
G
When closing the windows and the slid-
ing/pop-up roof, be sure that there is no
danger of anyone being harmed by the clos-
ing procedure.
If potential danger exists, proceed as fol-
lows:

Release the lock button.


Pull on the door handle or trunk lid han-
dle and hold firmly. The side windows
and the sliding/pop-up roof will open.

185 Controls in detail
Power windows
Fully closing windows
Pull switch past resistance point and
release.
The window closes completely.
If the upward movement of the window is
blocked during the closing procedure, the
window will stop and open slightly.Stopping windows

Press or pull respective switch again.Opening and closing the windows with
the Smartkey
The sliding/pop-up roof* will also be
opened or closed when the power windows
are operated with the key (
page 188).

Aim transmitter eye at the front door
handle.
Warning!
G
Driver’s door only:
If within five seconds switch1 is again
pulled past the resistance point and re-
leased, the automatic reversal will not oper-
ate.
iYou can also open or close the win-
dows using the following:

SmartKey (summer opening/con-
venience feature), see below


ButtonO in the control panel of
the climate control (
page 164) or
automatic climate control
(
page 174)


Buttonein the control panel of
the automatic climate control
(page 174)
Warning!
G
Never operate the windows or slid-
ing/pop-up roof* if there is the possibility of
anyone being harmed by the opening or
closing procedure.
In case the procedure causes potential dan-
ger, the procedure can be immediately halt-
ed by releasing the control button. To
reverse direction of movement press
button
Œ
for opening or
‹
for clos-
ing.

188 Controls in detailSliding/pop-up roof*Stopping the sliding/pop-up roof
Move the switch in any direction.
If the movement of the sliding/pop-up
roof is blocked during the closing pro-
cedure, the roof will stop and reopen
slightly.Opening and closing the sliding/pop-up
roof with the SmartKey
The power windows will also be opened or
closed when the sliding/pop-up roof is op-
erated with the key (
page 185).

Aim transmitter eye at the front door
handle.
iYou can also open or close the slid-
ing/pop-up roof using the following:

SmartKey, see below


ButtonO in the control panel of
the climate control (
page 164) or
automatic climate control
(
page 174)


Buttonein the control panel of
the automatic climate control
(page 174)
!To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the slid-
ing/pop-up roof.
Open the sliding/pop-up roof only if
the roof is clear of snow or ice.
The sliding/pop-up roof can be opened
or closed manually should an electrical
malfunction occur (
page 331).
Warning!
G
Never operate the windows or slid-
ing/pop-up roof if there is the possibility of
anyone being harmed by the opening or
closing procedure.
In case the procedure causes potential dan-
ger, the procedure can be immediately halt-
ed by releasing the remote control button.
To reverse direction of movement
pressŒ for opening or ‹ for closing.

192 Controls in detailPanorama sliding/pop-up roof*
Release the switch once the roof has
reached the desired position.
Opening and closing the panorama slid-
ing/pop-up roof automatically

Press the switch past the resistance
point in the desired direction.
The panorama sliding/pop-up roof
opens completely.
Stopping the panorama sliding/pop-up
roof

Press the switch again in any direction.Opening and closing windows and pan-
orama sliding/pop-up roof with the
SmartKey
The power windows will also be opened or
closed when the panorama sliding/pop-up
roof is operated with the key (
page 185).

Aim transmitter eye at the front door
handle.Opening (Summer opening feature)
If roller blinds are closed:

Press and hold buttonΠafter un-
locking the vehicle.
The windows and roller blinds begin to
open after approximately one second.

Press and hold buttonŒagain.
The panorama sliding/pop-up roof tilts
and opens.
If roller blinds are already open:

Press and hold buttonΠafter un-
locking the vehicle.
The windows move down and the pan-
orama sliding/pop-up roof tilts and
opens after approximately one second.

Release transmit button to interrupt
procedure.
!Do not transport any objects that pro-
trude out of the panorama slid-
ing/pop-up roof as the seals could be
damaged.
Warning!
G
Never operate the windows or slid-
ing/pop-up roof if there is the possibility of
anyone being harmed by the opening or
closing procedure.
In case the procedure causes potential dan-
ger, the procedure can be immediately halt-
ed by releasing the remote control button.
To reverse direction of movement
pressŒ for opening or ‹ for closing.

241 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.

242 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.Info Services* (except Canada)
Info Services categories include news,
sports, stocks, weather and calendar re-
minders. Choices can be selected via
www.mbusa.com or by calling
1-800-For-MERCedes (1-800-367-6372).
To request Info Services:

Press the SVC button on the
COMAND* system.

Select
SEND NEW REQUEST FOR INFO
SERVICE.
NEW INFO SERVICE REQUEST TRANSMIT-
TED
will appear in the COMAND* dis-
play and call status messages will
appear in the multifunction display.
Once information is available, the mes-
sage NEW INFO RECEIVED! READ LATER
WHEN STOPPED?
will appear.

Select
YES
.

With the vehicle stopped in a safe loca-
tion, press SVC.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

281 Operation
Vehicle care
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
"how-to" information as well as references
to Mercedes-Benz approved car-care prod-
ucts.
Additional information can be found in the
booklet entitled "Vehicle Care Guide".
Power washer
When using a power washer for cleaning
the vehicle always observe the manufac-
turer’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not"bead up", normally in
3 to 5 months, depending on climate and
washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approx. 3 ft. (approx. 1 m), the
vehicle could be inadvertently locked
or unlocked. !Never use a round nozzle to power
wash tires. The intense jet of water can
result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.

282 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently. Rinse with clear water and thoroughly wipe
dry with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in out-
side mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the undercarriage, do not
forget to clean the inner sides of the
wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, turn signal
lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approx. 3 ft. (approx. 1 m), the
vehicle could be inadvertently locked
or unlocked.

328 Practical hintsUnlocking/locking in an emergencyUnlocking the trunk
The trunk can no longer be locked with the
key.
Lock and unlock the trunk with the me-
chanical key as follows:Trunk lid lock1Unlocking
2Locking
Insert the mechanical key in the trunk
lid lock.

Turn the key to the left in position1
and hold it in this position.

Pull on the trunk lid handle and lift the
trunk lid.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey, lock it with the mechanical
key as follows:
Close the passenger doors and the
trunk.

Press the central locking switch in the
cockpit (
page 100).

Check to see whether the locking
knobs on the passenger doors are still
visible. If necessary, push them down
manually.

Lock the driver’s door with the me-
chanical key (
page 327).

Check if the trunk is locked. If neces-
sary lock the trunk with the mechanical
key (
page 98).
Changing batteries
If the batteries in the SmartKey are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.

390 Index
Instruments 118, 119
Interior 116
Locator lighting 114
Low beam 112
Manual headlamp mode 113
Night security illumination 114
Parking lamps 112
Rear fog lamp 114
Settings (control system) 138
Trunk lamp 117
Limiting the gear range 153
Limp Home Mode 156
Loading 216
Cargo tie-down rings 225
Instructions 224
Roof rack 216
Ski sack* 216
Split rear bench seat 219
Locator lighting 114
Setting 139
Lock button 377
Door handle (KEYLESS-GO*) 53
Locking 50, 86
Automatic while driving 99
Centrally from inside 100
Fuel filler flap 259Global with KEYLESS-GO* 91
Global, SmartKey 87
Separately the trunk 98
Vehicle with KEYLESS-GO* 92
Loss of keys 89, 93
Low beam headlamps 332
Messages in display 313
M
Main Dimensions 364
Maintenance 12
Malfunction
Displaying 130
Malfunction memory 129
Calling up 129
Clearing 130
Manual headlamp mode 113
Manual operations
Interior lighting control 116
Locking the trunk 98
Unlocking the driver’s door 327
MB Tex upholstery
Cleaning 285
Mechanical key 327
Memory function 109, 377
Recalling positions from
memory 110Storing exterior rear view mirror park-
ing positions 111
Storing key dependent settings 110
Menus 124
AUDIO 126
Control system 378
Distronic* 128, 200
In control system 124, 125
Malfunction memory 129
Settings menu 130
Standard display 126
Submenus 123
TEL* 147
Trip computer 145
Miles/kilometers in speedometer
Setting 134
Mirrors
Adjusting 38
Automatic antiglare for rear view
mirror 157
Automatic antiglare* for inside
mirror 157
Exterior rear view mirror 39
Exterior rear view mirror parking
positions 144, 158
Inside rear view mirror 38