MERCEDES-BENZ E320 2003 W211 Owner's Manual

281 Operation
Vehicle care
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
"how-to" information as well as references
to Mercedes-Benz approved car-care prod-
ucts.
Additional information can be found in the
booklet entitled "Vehicle Care Guide".
Power washer
When using a power washer for cleaning
the vehicle always observe the manufac-
turer’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not"bead up", normally in
3 to 5 months, depending on climate and
washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approx. 3 ft. (approx. 1 m), the
vehicle could be inadvertently locked
or unlocked. !Never use a round nozzle to power
wash tires. The intense jet of water can
result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.

282 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently. Rinse with clear water and thoroughly wipe
dry with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in out-
side mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the undercarriage, do not
forget to clean the inner sides of the
wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, turn signal
lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approx. 3 ft. (approx. 1 m), the
vehicle could be inadvertently locked
or unlocked.

283 Operation
Vehicle care
Wiper blades
Clean the wiper blade inserts with a clean
cloth and detergent solution.Window cleaning
Use a window cleaning solution on all glass
surfaces. An automotive glass cleaner is
recommended.Cleaning the Distronic* system sensor
cover
1Distronic system sensor cover
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water to clean sensor
cover1.
iFor safety reasons, switch off wipers
and remove key from starter switch be-
fore cleaning the wiper blades. Other-
wise the wiper motor can suddenly turn
on and cause injury.!Fold the windshield wiper arms away
from the windshield in a vertical posi-
tion only. They could otherwise dam-
age the hood (
page 337).
Fold the windshield wiper arms back
onto the windshield before turning the
key in the starter switch.
iFor safety reasons, switch off wipers
and remove key from starter switch be-
fore cleaning the windshield. Other-
wise the wiper motor can suddenly turn
on and cause injury.!Fold the windshield wiper arms away
from the windshield in a vertical posi-
tion only. They could otherwise dam-
age the hood (
page 337).
Fold the windshield wiper arms back
onto the windshield before turning the
key in the starter switch.

284 OperationVehicle careTo prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the sensor cover. Do
not attempt to wipe dirty sensors with a
dry cloth or sponge.Cleaning the Parktronic* system
sensors
1Parktronic* sensors
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo
with plenty of water.
When using a steam cleaner or power
washer, aim nozzle only briefly from a min-
imum distance of 4 in. (10 cm) at
sensors1.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the sensor. Do not at-
tempt to wipe dirty sensors with a dry cloth
or sponge.Light alloy wheels
Mercedes-Benz approved Wheel Care
should be used for regular cleaning of the
light alloy wheels.
If possible, clean wheels once a week with
Mercedes-Benz approved Wheel Care, us-
ing a soft bristle brush and a strong spray
of water.
Follow the instructions on the container.
iRestart the engine after cleaning sen-
sor cover1.
iUse only acid-free cleaning materials.
Acid could lead to corrosion.

285 Operation
Vehicle care
Instrument cluster
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in a lukewarm solution. Do not use
scouring agents.
Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto a soft, lint-free cloth and apply
with light pressure.Headliner and shelf below rear window
Clean with a soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.
Seat belts
The webbing must not be treated with
chemical cleaning agents. Use only clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.Leather upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
Wipe leather upholstery with a damp cloth
and dry thoroughly or clean with
Mercedes-Benz approved Leather Care.
Exercise particular care when cleaning per-
forated leather as its underside should not
become wet.
MB Tex upholstery
Pour Mercedes-Benz approved Interior
Care onto a soft, lint-free cloth and apply
with light pressure.
Plastic and rubber parts
Do not use oil or wax on these parts.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.

286

287 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Batteries
Jump starting
Towing the vehicle
Fuses

288 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
light up during the bulb self-check when turning the SmartKey in the starter switch
to position 2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
v
The yellow ESP warning lamp
lights up while driving.
The ESP is deactivated. Risk of accident!
Adapt your speed and driving to the prevail-
ing road conditions.

Turn the ESP back on (
page 77).
If the ESP cannot be turned back on, have
the system checked at an authorized
Mercedes-Benz Center as soon as possi-
ble.
v
The yellow ESP warning lamp
flashes while driving.
The ESP or traction control has come into op-
eration because of detected traction loss in
at least one tire. Distronic* is deactivated.
DISTRONIC* is switched off.

When driving off, apply as little throt-
tle as possible.

While driving, ease up on the acceler-
ator.

Adapt your speed and driving to the
prevailing road and weather condi-
tions.

Do not deactivate the ESP.
Exceptions: (
page 77).
Failure to follow these instructions in-
creases the risk of accidents.

289 Practical hints
What to do if …
-
The yellow ABS malfunction indi-
cator lamp comes on while driv-
ing.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The SBC brake system is still functioning nor-
mally but without the ABS available.

Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.

Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of accidents.
l
The red DTR indicator lamp lights
up while driving.
You are too close to the vehicle in front of you
to maintain selected speed.

Apply the brakes immediately to in-
crease the following distance.
l
The red DTR indicator lamp
comes on while driving and you
hear a warning sound.


You are gaining too rapidly on the vehicle
ahead of you.


The distance warning system has recog-
nized a stationary obstacle on your prob-
able line of travel.

Apply the brakes immediately.

Carefully observe the traffic situation.
You may need to brake or maneuver
to avoid hitting an obstacle.
Problem
Possible cause
Suggested solution

290 Practical hintsWhat to do if …Problem
Possible cause
Suggested solution
1
The red SRS indicator lamp lights
up while driving.
There is a malfunction in the restraint sys-
tems. The airbags or emergency tensioning
devices (ETDs) could deploy unexpectedly or
fail to activate in an accident.

Drive with added caution to the near-
est authorized Mercedes-Benz Cen-
ter.
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational. For your safety, we strongly
recommend that you visit an authorized
Mercedes-Benz Center immediately to have
the system checked; otherwise the SRS may
not be activated when needed in an acci-
dent, which could result in serious or fatal
injury, or it might deploy unexpectedly and
unnecessarily which could also result in inju-
ry.