instrument cluster MERCEDES-BENZ E320 2003 W211 Owner's Guide

241 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.

250 OperationDriving instructionsPower assistance
Brakes
Warning!
G
The brake system requires electrical energy
for operation.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its
limp-home (emergency operation) mode. In
such a case, the red brake warning lamp
(page 291) and warning messages in the
instrument cluster (
page 303) light up
while driving. To brake, the driver must then
apply significantly greater brake pedal pres-
sure and depress the pedal much further to
obtain the expected braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes are only applied to the front wheels.
Stopping distance is increased! If there is a
malfunction in the SBC brake system, we
recommend that the vehicle be transported
with all wheels off the ground using flatbed
or appropriate wheel lift/dolly equipment. A
tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km/h). For more infor-
mation, refer to "Towing the vehicle"
(page 348). For more information see
SBC brake system (
page 77).
With the engine not running, there is no
power assistance for the steering system. In
this case, it is important to keep in mind that
a considerably higher degree of effort is nec-
essary to steer the vehicle.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Be sure to maintain a safe distance
from vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.

285 Operation
Vehicle care
Instrument cluster
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in a lukewarm solution. Do not use
scouring agents.
Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto a soft, lint-free cloth and apply
with light pressure.Headliner and shelf below rear window
Clean with a soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.
Seat belts
The webbing must not be treated with
chemical cleaning agents. Use only clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.Leather upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
Wipe leather upholstery with a damp cloth
and dry thoroughly or clean with
Mercedes-Benz approved Leather Care.
Exercise particular care when cleaning per-
forated leather as its underside should not
become wet.
MB Tex upholstery
Pour Mercedes-Benz approved Interior
Care onto a soft, lint-free cloth and apply
with light pressure.
Plastic and rubber parts
Do not use oil or wax on these parts.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.

288 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
light up during the bulb self-check when turning the SmartKey in the starter switch
to position 2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
v
The yellow ESP warning lamp
lights up while driving.
The ESP is deactivated. Risk of accident!
Adapt your speed and driving to the prevail-
ing road conditions.

Turn the ESP back on (
page 77).
If the ESP cannot be turned back on, have
the system checked at an authorized
Mercedes-Benz Center as soon as possi-
ble.
v
The yellow ESP warning lamp
flashes while driving.
The ESP or traction control has come into op-
eration because of detected traction loss in
at least one tire. Distronic* is deactivated.
DISTRONIC* is switched off.

When driving off, apply as little throt-
tle as possible.

While driving, ease up on the acceler-
ator.

Adapt your speed and driving to the
prevailing road and weather condi-
tions.

Do not deactivate the ESP.
Exceptions: (
page 77).
Failure to follow these instructions in-
creases the risk of accidents.

295 Practical hints
What to do if …
Messages in the display
The control system shows warning and
malfunction messages in the multifunction
display.
Certain warning and malfunction messag-
es are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in
this Operator’s Manual.
Selecting the malfunction memory menu in
the control system (
page 121) displays
both cleared and uncleared messages.
High-priority messages appear in the mul-
tifunction display with a red background.On the pages that follow, you will find a
compilation of all the messages that may
appear in the display.
Warning!
G
All messages contain important information
which should be taken note of and, where a
malfunction is indicated, addressed as soon
as possible at an authorized Mercedes-Benz
Center.
Failure to repair condition noted may cause
damage not covered by the Mercedes-Benz
Limited Warranty, or result in property dam-
age or personal injury.Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative.
Contact your nearest authorized
Mercedes-Benz Center.
iTurning the key in the starter switch to
position2, or pressing the KEY-
LESS-GO* start/stop button twice to
position2 causes all lamps as well as
the multifunction display to come on.
Ensure that they are all in working or-
der before starting your journey.

303 Practical hints
What to do if …
G
Display defective
The instrument cluster display is malfunc-
tioning.

Continue driving with added caution.

Visit an authorized Mercedes-Benz
Center as soon as possible.
G

Display defective
Visit workshop!
The displays for several systems have mal-
functioned. Some systems themselves may
also have malfunctioned.

Have the electronic systems
checked by an authorized
Mercedes-Benz Center.
L
Visit workshop!
One or more main functions of the Tele Aid
system are malfunctioning.

Have the Tele Aid system checked by
an authorized Mercedes-Benz Cen-
ter.
#
Malfunction
Electrical consumers
switched off
The consumer battery has insufficient volt-
age and can no longer supply the conve-
nience functions such as seat ventilation*.
The electrical consumers will come back
online as soon as on-board voltage is
sufficient.
#
Battery/Alternator
Stop vehicle!
The battery is malfunctioning.
The SBC brake system requires electrical
energy and therefore has only limited oper-
ation. Considerably greater brake pedal
force is required and the stopping distance
is increased.

Stop the vehicle as soon as it is safe
to do so. Adjust driving to be consis-
tent with reduced braking respon-
siveness.

Notify an authorized Mercedes-Benz
Center.
#
Undervoltage
Charge battery
The battery has insufficient voltage.

Start the engine (
page 43).
Display
Possible cause
Suggested solution

347 Practical hints
Jump starting
The battery is located in the trunk on the
right hand side underneath the luggage
box (
page 325). Only jump start the ve-
hicle from the battery in the trunk.

Make sure that the two vehicles do not
touch.

Turn off all electrical consumers.

Apply parking brake.

Shift selector lever to positionP.1Positive terminal of charged battery
2Positive terminal of discharged battery
3Vehicle ground
4Negative terminal of charged battery

Connect positive terminals1 and2 of
the batteries with the jumper cables.
Clamp cable to charged battery1 first.

Start engine of the vehicle with the
charged battery and run at idle speed.

Connect negative terminal4 of the
charged battery and vehicle ground3
(lock ring of the trunk lid lock) in the
trunk with the jumper cable. Clamp ca-
ble to charged battery4 first.

Start the engine of the disabled vehi-
cle.
Now you can again turn on the electrical
consumers. Do not turn on the lights under
any circumstances.

Remove the jumper cables first from
vehicle ground3 and negative
terminal4 and then from positive
terminals1 and2.

Have the battery checked at the next
authorized Mercedes-Benz Center.
Warning!
G
Keep flames or sparks away from battery.
Do not smoke.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 266).
iThe message
Malfunction - electric
consumers switched off
may appear
in the instrument cluster. It will disap-
pear as soon as the battery is suffi-
ciently charged.
!Vehicles with automatic transmission:
Do not tow-start the vehicle.

377 Technical terms
ETD
(E
mergency T
ensioning D
evice)
Device which deploys in certain frontal
and rear collisions exceeding the sys-
tem's threshold to tighten the seat
belts.
->SRS
FSS
(F
lexible S
ervice S
ystem)
Service indicator in the multifunction
display that informs the driver when
the next vehicle maintenance service is
due.
Gear range
Number of gears which are available to
the automatic transmission for shifting.
The automatic gear shifting process
can be adapted to specific operating
conditions using the selector lever.GPS
(G
lobal P
ositioning S
ystem)
Satellite-based system for relaying
geographic location information to and
from vehicles equipped with special re-
ceivers. Employs CD digital maps for
navigation.
Instrument cluster
The displays and indicator/warning
lamps in the driver’s field of vision, in-
cluding the tachometer, speedometer
and fuel gauge.Kickdown
Depressing the accelerator past the
point of resistance shifts the transmis-
sion down to the lowest possible gear.
This very quickly accelerates the vehi-
cle and should not be used for normal
acceleration needs.
Lock button
Button on the door which indicates
whether the door is locked or un-
locked. Pushing the lock button down
on an individual door from inside will
lock that door.
Memory function*
Used to store three individual seat,
steering wheel and mirror positions for
each key.

381 Index
A
ABS 73, 375
Malfunction indicator lamp 289
Messages in display 296
Warning lamp 289
Accelerator position, automatic
transmission 156
Accident
In case of 49
Activating
Air conditioning (cooling) 170, 181
Air recirculation mode 168, 178
Anti-theft alarm system 82
Automatic climate control 174
Central locking (control system) 142
Charcoal filter 180
Climate control 164
Defrost 167
Distance warning function* 206
Distronic* 202
Easy-entry/exit feature* 143
ESP 77
Exterior headlamps 46
Exterior lamps 113
Hazard warning flasher 115
Headlamps 46High beams 115
Ignition 31
Ignition with KEYLESS-GO* start/stop
button 33
Immobilizer 52, 81
Rear fog lamp 113
Rear window defroster 169, 180
Residual heat 171, 182
Tow-away alarm 83
Windshield wipers 47
Adjustable air outlets, rear passenger
compartment 182
Adjusting 34
Air distribution 166, 177
Air volume 166, 177
Backrest tilt 36
Exterior rear view mirror 39
Head restraint height 36
Head restraint tilt 36
Inside rear view mirror 38
Instrument cluster illumination 118
Mirrors 38
Multicontour seat* 104
Seat cushion depth 105
Seat cushion tilt 36
Seat fore and aft adjustment 35Seat height 35
Seats 34
Steering column height 38
Steering column length 38
Steering wheel 37
Air conditioner (cooling)
Turning off 170, 181
Turning on 170, 181
Air distribution
Adjusting 166, 177
Air outlets, rear passenger compartment
Adjustable 182
Air recirculation mode 167, 178
Activating 168, 178
Deactivating 168, 179
Air volume
Adjusting 166, 177
Airbags 57
BabySmart
TM airbag deactivation
system 67, 375
Children 58
Front 60
Passenger 60
Safety guidelines 59
Side impact 61
Window curtain 61

384 IndexClock 137
Closing
Glove box 226
Side windows 184
Side windows with KEYLESS-GO* 92
Sliding/pop-up roof* 187
Sliding/pop-up roof* with
KEYLESS-GO* 92
Sliding/pop-up roof* with
SmartKey 188, 192
Trunk lid 96
Windows 184
Windows with SmartKey 185
Cockpit 20, 375
COMAND* see separate operating instruc-
tions
Combination switch 115
High beam flasher 47
Turn signals 46
Windshield wipers 47
Consumer information 373
Control system 121, 376
AUDIO menu 126
Convenience submenu 143
Display digital speedometer 126
Distronic* menu 128Functions 125
Instrument cluster submenu 134,
136
Lighting submenu 138
Malfunction memory menu 129
Menus 124, 125, 378
Multifunction display 121
Multifunction steering wheel 122
Selecting radio system 127
Settings menu 130
Standard display menu 126
Submenus 123, 125
TEL* menu 147
Trip computer menu 145
Vehicle submenu 142
Convenience submenu 143
Activating easy-entry/exit
feature* 143
Setting key dependency 144
Setting parking position for exterior
rear view mirror 144
Coolant
Messages in display 311, 312
Temperature display 119
Warning lamp 292, 311
Cruise control 194, 376Canceling 195
Driving downhill 195
Driving uphill 195
Fine adjustment 196
Lever 201
Saving current speed 195
Setting speeds 196
Cruise control lever 194
Customer Assistance Center (CAC) 375
D
Daytime running lamp mode 114
Setting 139
Deactivating
Air conditioner 170
Air recirculation mode 168, 179, 180
Alarm 82
Anti-theft alarm system 82
Automatic climate control 169, 174
Central locking (control system) 142
Climate control 164
Cruise control 195
Defrost 167, 178
Distance warning function* 206
Distronic* 204
Engine with KEYLESS-GO* 53
Engine with the key 52