Getting started MERCEDES-BENZ E320 2003 W211 Owner's Manual

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Unlocking with KEYLESS-GO* ......... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47Problems while driving.................... 48
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off the engine ..................... 51
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 61
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 71
Panic alarm .......................................... 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
The SBC brake system .................... 77
Anti-theft systems ................................ 81
Immobilizer ..................................... 81
Anti-theft alarm system .................. 82
Tow-away alarm .............................. 82

14 IntroductionWhere to find it
Where to find itThis Operator’s Manual is designed to pro-
vide comprehensive support information
for you, the vehicle operator. For you to
find information quickly each section has
its own reference color:At a glance
Here you will find an overview of all the
controls that can be operated from the
driver’s seat.Getting started
Here you will find all the information you
need for your first drive. You should read
this section first if this is your first
Mercedes-Benz vehicle or if you are rent-
ing or borrowing this vehicle.Safety and Security
Here you will find descriptions of the safety
features of your vehicle.
Controls in detail
Here you will find detailed information
about the equipment installed in your vehi-
cle. This section expands on the "Getting
started" section and also describes techni-
cal innovations. If you are already familiar
with the basic functions of your vehicle,
this section will be of particular interest to
you.Operation
Here you will find all the information you
need for the proper operation of your vehi-
cle.Practical hints
This section provides fast assistance for
dealing with problems you may encounter.
Technical data
All important technical data for your vehi-
cle can be found in this section.Indexes
The glossary provides explanations of the
most important technical terms.
The table of contents and the index are de-
signed to help you find information quickly
and easily.
The following publications are part of your
vehicle documentation:

this Operator’s Manual


the Service Booklet
Separate operating instructions will be
provided as required depending on the
equipment options installed in your vehi-
cle.

29 Getting started
Unlocking
Adjusting
Driving
Parking and locking

30 Getting startedUnlockingThe "Getting started" section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the "Controls in
detail" section will help you with further in-
formation. The corresponding page refer-
ences are at the end of each segment.
UnlockingUnlocking with the SmartKeySmartKey with remote control 1‹Lock button
2ŠUnlock button for trunk lid
3ŒUnlock button
4ÂPanic button (
page 72)

Press unlock button Πon the key.
All turn signal lamps blink once. The
locking knobs in the doors move up.

Get in the vehicle and insert the key in
the starter switch.
More information can be found in the
"Controls in detail" section (
page 86).

31 Getting started
Unlocking
Starter switch positionsStarter switch0For removing key
1Power supply to some electrical con-
sumers, such as seat adjustment
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you and lock the vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. Unsupervised
use of vehicle equipment may cause serious
personal injury.iThe SmartKey can only be removed
from the starter switch with the gear
selector lever in position P.
!If the key is left in starter switch
position0 for an extended period of
time, it can no longer be turned in the
starter switch.

Remove the key from the starter
switch and reinsert.
If the key can still not be turned, the
battery may not be sufficiently
charged.

Check the battery and charge it
if necessary (
page 266).

Get a jump start (
page 346).
To prevent accelerated battery dis-
charge or a completely discharged bat-
tery, always remove the key from the
starter switch.

32 Getting startedUnlockingUnlocking with KEYLESS-GO*
Your vehicle comes supplied with two
SmartKeys with remote controls and a re-
movable mechanical key. The locking tabs
for the mechanical key portion of the two
keys are a different color to help distin-
guish each key unit.
The function of the SmartKey overrules the
KEYLESS-GO function.
If you have the KEYLESS-GO function, your
vehicle checks whether the SmartKey with
KEYLESS-GO is valid when you grasp the
door handle. If your key is valid, the doors
will unlock, and you can open them.

Grasp the door handle.
The turn signal lamps blink once. The
locking knobs on the doors move up.
Pressing the KEYLESS-GO start/stop but-
ton on the selector lever corresponds to
turning the key to the various starter
switch positions.
iTo unlock the vehicle, the SmartKey
with KEYLESS-GO must be outside the
vehicle, no further than approx. 3 feet
(1 meter) away from the door. Warning!
G
When leaving the vehicle always take the
key and the SmartKey with KEYLESS-GO
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause
serious personal injury.

33 Getting started
Unlocking
1KEYLESS-GO start/stop button
Before you press the KEYLESS-GO
start/stop button, the vehicle’s on-board
electronics have status 0 (as with key re-
moved).Make sure the gear selector lever is set
toP.
Do not depress the brake pedal.
Position 1

Press the KEYLESS-GO start/stop but-
ton once.
This supplies power to some electrical
consumers, such as seat adjustment.Ignition (or position 2)

Press the KEYLESS-GO start/stop but-
ton twice.
This supplies power to all electrical
consumers. All the lights in the instru-
ment cluster light up.
More information can be found in the
"Controls in detail" section (
page 89).
For information on starting the engine us-
ing the KEYLESS-GO start/stop button,
see "Starting with KEYLESS-GO"
(
page 44).
iIf you now press the KEYLESS-GO
start/stop button twice, the power
supply is again switched off.
iIf you now press the KEYLESS-GO
start/stop button once, the power sup-
ply is again switched off.

34 Getting startedAdjusting
AdjustingSeatsWarning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck. That could cause se-
rious or fatal injuries. The seat back and seat
belts provide the best restraint when the
wearer is in an upright position and belts are
properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt (
page 40).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you, and lock your vehicle.
The power seats can also be operated with
the driver’s or passenger door open. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause serious personal injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt, fully in accordance with the child
seat manufacturer’s instructions.

35 Getting started
Adjusting
Seat adjustment
The seat adjustment switches are located
in each door.
1Seat fore and aft adjustment
2Seat height
3Seat cushion tilt
4Backrest tilt
5Head restraint height
Turn the key in the starter switch to
position1or2.
or

Press the KEYLESS GO* start/stop
button once or twice.
or

Open the driver’s or passenger door.
Seat height

Press the switch up or down in the di-
rection of arrow2.
Seat fore and aft adjustment

Press the switch forward or backward
in the direction of arrow1.
Adjust to a comfortable seating posi-
tion that still allows you to reach the
accelerator / brake pedal safely. The
position should be as far to the rear as
possible, consistent with ability to
properly operate controls.
Infants and small children must be seated in
an appropriate infant or child restraint sys-
tem, which is properly secured with the ve-
hicle’s seat belt, fully in accordance with the
child seat manufacturer’s instructions.
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and
the child is not properly secured in the child
restraint.
iWhen moving the seat, be sure that
there are no items in the footwell or be-
hind the seats. Otherwise you could
damage the seats.

36 Getting startedAdjustingSeat cushion tilt
Press the switch up or down in the di-
rection of arrow3 until your upper legs
are lightly supported.
Backrest tilt

Press the switch forward or backward
in the direction of arrow4 until your
arms are slightly angled when holding
the steering wheel.
Front head restraint height

Press the switch up or down in the di-
rection of arrow 5.
Front head restraint tilt

Manually adjust the angle of the head
restraint. Push or pull on the lower
edge of the head restraint cushion.
More information can be found in the
"Controls in detail" section (
page 102).
Rear seat head restraints
The rear seat head restraints can be folded
backward for increased visibility.
Warning!
G
For your protection, drive only with properly
positioned head restraints.
Adjust head restraint to support the back of
the head approximately at ear level.
Do not drive the vehicle without the seat
head restraints. Head restraints are intend-
ed to help reduce injuries during an acci-
dent.
Warning!
G
For safety reasons, always drive with the
rear head restraints in the upright position
when the rear seats are occupied.
Keep the area around head restraints clear
of articles (e.g. clothing) to not obstruct the
folding operation of the head restraints.!The rear seat head restraints cannot be
adjusted.