Winter MERCEDES-BENZ E320 2003 W211 Owner's Manual

Contents
Adjusting air distribution .............. 177
Adjusting air volume .................... 177
Defrosting .................................... 178
Air recirculation mode.................. 178
Charcoal filter .............................. 180
Rear window defroster ................. 180
Air conditioner ............................. 181
Residual heat and ventilation ....... 182
Rear air conditioning .................... 182
Power windows.................................. 184
Opening and closing the windows 184
Synchronizing power windows ..... 186
Sliding/pop-up roof* ......................... 187
Opening and closing the slid-
ing/pop-up roof* ......................... 187
Synchronizing the
sliding/pop-up roof ...................... 189
Panorama sliding/pop-up roof*......... 190
Panorama sliding/pop-up roof* ... 190
Solar panel* ................................. 193
Driving systems ................................. 194
Cruise control .............................. 194
Distronic* .................................... 197
AIRMATIC DC (Dual Control)* ...... 209
PARKTRONIC system* ................. 212
Loading.............................................. 216Roof rack ...................................... 216
Ski sack* ...................................... 216
Split rear bench seat*................... 219
Folding front passenger seat* ...... 222
Expanding the cargo area* ........... 223
Loading instructions ..................... 224
Cargo tie-down rings ..................... 225
Useful features ................................... 226
Interior storage spaces ................. 226
Ashtrays........................................ 231
Cigarette lighter ............................ 232
12-V socket* ................................ 232
Heated steering wheel* ................ 233
Telephone* ................................... 233
Tele Aid* ....................................... 234
Garage door opener ...................... 243
Operation.......................................... 247
The first 1000 miles (1500km) ........... 248
Driving instructions ............................ 249
Drive sensibly – save fuel.............. 249
Drinking and driving ...................... 249
Pedals ........................................... 249
Power assistance .......................... 250
Brakes........................................... 250Driving off ..................................... 252
Parking ......................................... 252
Tires.............................................. 252
Aquaplaning .................................. 253
Tire traction .................................. 253
Tire speed rating ........................... 254
Winter driving instructions ............ 254
Standing water ............................. 255
Passenger compartment............... 255
Traveling abroad ........................... 255
Control and operation of radio
transmitter.................................... 256
Catalytic converter ....................... 256
Emission control ........................... 257
Coolant temperature .................... 258
At the gas station ............................... 259
Check regularly and before
a long trip ..................................... 260
Engine compartment .......................... 261
Hood ............................................. 261
Engine oil ...................................... 262
Transmission fluid level ................ 264
Coolant level ................................. 264
Battery .......................................... 266
Windshield washer system and
headlamp cleaning system* ......... 267

ContentsTires and wheels ................................ 268
Important guidelines .................... 268
Life of tire ..................................... 269
Direction of rotation ..................... 269
Checking tire inflation pressure ... 269
Rotating wheels............................ 272
Winter driving..................................... 273
Winter tires................................... 273
Block heater (Canada only) .......... 274
Snow chains ................................. 274
Maintenance ...................................... 275
Flexible Service System PLUS (FSS
PLUS) ........................................... 275
Clearing the service indicator....... 275
Service term exceeded................. 276
Calling up the service indicator .... 276
Resetting the service indicator ..... 276
Setting the date for special works 278
Calling up the service data
information ................................... 279
Vehicle care ....................................... 280
Cleaning and care of vehicle ........ 280
Practical hints.................................. 287
What to do if … .................................. 288
Lamps in instrument cluster ........ 288
Lamp in center console ................ 294
Messages in the display ............... 295
Where will I find ...? ........................... 324
First aid kit ................................... 324
Spare wheel ................................. 324
Luggage box ................................. 325
Vehicle tool kit ............................. 326
Unlocking/locking in an emergency .. 327
Unlocking the vehicle ................... 327
Locking the vehicle ...................... 328
Changing batteries ....................... 328
Fuel filler flap emergency release 329
Manually unlocking the
transmission selector lever .......... 330
Opening/closing in an emergency..... 331
Sliding/pop-up roof* or
panorama sliding/pop-up roof* ... 331Replacing bulbs ................................. 332
Bulbs ............................................ 332
Replacing bulbs for front lamps ... 334
Replacing bulbs for rear lamps .... 336
Replacing wiper blades ...................... 337
Replacing wiper blades ................ 337
Flat tire .............................................. 338
Preparing the vehicle ................... 338
Mounting the spare wheel ........... 338
Batteries ............................................ 343
Disconnecting the battery............ 344
Removing the battery................... 344
Charging and reinstalling the
battery ......................................... 344
Reconnecting the batteries .......... 345
Jump starting ..................................... 346
Towing the vehicle ............................. 348
Towing the vehicle ....................... 348
Installing towing eye bolt ............. 350
Fuses ................................................. 352
Fuse box in passenger
compartment ............................... 352

42 Getting startedDriving
Place the belt over your shoulder.

Push latch plate2 into buckle3 until it
clicks.

If necessary, tighten the lap portion to
a snug fit by pulling shoulder portion
up.
Belt outlet height adjustment
1Release button

Press release button1 and move the
seat belt height adjuster upward or
downward.Proper use of seat belts


Do not twist the belt when fastening.


Adjust seat belt so that the shoulder
portion is located as close as possible
to the middle of the shoulder (it should
not touch the neck or pass under the
arm).


Position the lap belt as low as possible
on your hips (over hip joint) and not
across the abdomen.


Place the seat backrest in a nearly up-
right position.


Each seat belt should never be used for
more than one person at a time.


Do not fasten a seat belt around a per-
son and another object at the same
time.


Check your seat belt during travel to
ensure that it is properly positioned.


Ensure that the seat belt is always fit-
ted snugly. You should avoid wearing
bulky clothing, such as winter coats,
when traveling in the vehicle.

73 Safety and Security
Driving safety systems
Driving safety systems
In this section you will find information on
the following driving safety systems:

ABS (A
ntilock B
rake S
ystem)


BAS (B
rake A
ssist S
ystem)


ESP (E
lectronic S
tability P
rogram)


SBC (S
ensotronic B
rake C
ontrol)
ABS
The ABS regulates the brake pressure so
that the wheels do not lock during braking.
This allows you to maintain the ability to
steer your vehicle.
The ABS is functional above a speed of ap-
proximately 5 mph (8 km/h) independent
of road surface conditions.
On slippery road surfaces, the ABS will re-
spond even with light brake pressure.
If the ABS activates during braking, the
ESP warning lamp v in the instrument
cluster dial flashes. Because of the SBC
brake system, you will not feel any pulsa-
tion in the brake pedal.
iIn winter operation, the maximum ef-
fectiveness of the ABS and the ESP is
only achieved with winter tires (M + S
tires), or snow chains as required.
Warning!
G
The following factors increase the risk of ac-
cidents:

Excessive speed, especially in turns


Wet and slippery road surfaces


Following another vehicle too closely
The ABS, BAS, ESP and SBC cannot reduce
this risk.
Always adjust your driving style to the pre-
vailing road and weather conditions.
Warning!
G
Do not pump the brake pedal. Use firm,
steady brake pedal pressure instead. Pump-
ing the brake pedal defeats the purpose of
the ABS and significantly reduces braking
effectiveness.

155 Controls in detail
Automatic transmission
Program mode selector switch
1Program mode selector switch
S Standard For regular driving
W Winter For winter driving

Press the program mode selector
switch repeatedly until the letter of the
desired shift program appears in the
speedometer display field
(page 121).
Select
Wfor winter driving:


The vehicle starts out in second
gear (both forward and reverse) for
gentler starts. This does not apply if
full throttle is applied or gear
range1 is selected.


Traction and driving stability are im-
proved on icy roads.


Upshifts occur earlier even when
you give more gas. The engine then
operates at lower rpms and the
wheels are less likely to spin.


The power transmission ratio for se-
lector lever positionR changes de-
pending on the program mode
selected (
W or
S).
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you and lock the vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. Children could
move the selector lever from positionP,
which could result in an accident or serious
injury.
!Never change the program mode when
the selector lever is out of positionP. It
could result in a change of driving char-
acteristics for which you may not be
prepared.

247 Operation
The first 1000 miles (1500 km)
Driving instructions
At the gas station
Engine compartment
Tires and wheels
Winter driving
Maintenance
Vehicle care

253 Operation
Driving instructions
The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
Aquaplaning
Depending on the depth of the water layer
on the road, aquaplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Tire traction
The safe speed on a wet, snow covered or
icy road is always lower than on a dry road.
You should pay particular attention to the
condition of the road whenever the outside
temperatures are close to the freezing
point.
Mercedes-Benz recommends M+S rated
radial-ply tires for the winter season for all
four wheels to insure normal balanced
handling characteristics. On packed snow,
they can reduce your stopping distance
compared to summer tires. Stopping dis-
tance, however, is still considerably great-
er than when the road is not covered with
snow or ice. Exercise appropriate caution.
Warning!
G
Do not allow your tires to wear down too far.
As tread depth approaches
1⁄16
in (1.5 mm),
the adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!
G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.
Warning!
G
If ice has formed on the road, tire traction
will be substantially reduced. Under such
weather conditions, drive, steer and brake
with extreme caution.

254 OperationDriving instructionsTire speed rating
Your vehicle is factory equipped with
"H"-rated tires, which have a speed rating
of 130 mph (210 km / h).
An electronic speed limiter prevents your
vehicle from exceeding the speed rating.
Regardless of the tire rating, local speed
limits should be obeyed. Use prudent driv-
ing speeds appropriate to prevailing condi-
tions.
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move selector lever to position N or in
case you have a manual transmission, de-
clutch. Try to keep the vehicle under con-
trol by corrective steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
We therefore recommend depressing the
brake pedal periodically when traveling at
length on salt-strewn roads.
This can bring road salt impaired braking
efficiency back to normal. A prerequisite
is, however, that this be done without en-
dangering other drivers on the road.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed while observing the
safety rules in the previous paragraph.
Warning!
G
Even when permitted by law, never operate
a vehicle at speeds greater than the maxi-
mum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire fail-
ure, causing loss of vehicle control and re-
sulting in personal injury and possible death.
iFor more information on driving with
snow chains, see "Snow chains"
(page 274).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of loss of control.

255 Operation
Driving instructions
For more information on winter driving, see
"Winter driving" (
page 273)
Standing water
Passenger compartmentTraveling abroad
Abroad, there is a widely-spread
Mercedes-Benz service network at your
disposal. If you plan to travel into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.
Warning!
G
If the vehicle becomes stuck in snow, make
sure that snow is kept clear of the exhaust
pipe and from around the vehicle with the
engine running. Otherwise, deadly carbon
monoxide (CO) gases may enter vehicle in-
terior resulting in unconsciousness and
death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the windWarning!
G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
!Do not drive through flooded areas or
water of unknown depth.
If you must drive through standing wa-
ter, drive slowly to prevent water from
entering the passenger compartment
or the engine compartment. Water in
these areas could cause damage to
electrical components or wiring of the
engine or transmission, or could result
in water being ingested by the engine
through the air intake causing severe
internal engine damage. Any such dam-
age is not covered by the
Mercedes-Benz Limited Warranty.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.

268 OperationTires and wheels
Tires and wheelsSee your authorized Mercedes-Benz Cen-
ter for information on tested and recom-
mended rims and tires for summer and
winter operation. They can also offer ad-
vice concerning tire service and purchase.
Retread tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on
retreads. Mercedes-Benz can therefore
not assure the operating safety of the vehi-
cle when such tires are used.
See your authorized Mercedes-Benz Cen-
ter for information on tested and recom-
mended rims and tires for summer and
winter operation.
Important guidelines

Use only sets of tires and rims of the
same type and make.


Tires must be of the correct size for the
rim.


Break in new tires for approximately
60 miles (100 km) at moderate
speeds.


Regularly check the tires and rims for
damage.


If vehicle is heavily loaded, check tire
pressure and correct as required.


Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths under
1⁄8in (3 mm).


When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!
G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See your authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted

the wheel brakes or suspension compo-
nents can be damaged


the correct operating clearance of the
wheels and the tires are no longer guar-
anteed
Warning!
G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, use only genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can re-
sult in the bolts loosening and possibly an
accident.