remote start MERCEDES-BENZ E320 2003 W211 Owner's Manual

30 Getting startedUnlockingThe "Getting started" section provides an
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic
functions described here, the "Controls in
detail" section will help you with further in-
formation. The corresponding page refer-
ences are at the end of each segment.
UnlockingUnlocking with the SmartKeySmartKey with remote control 1‹Lock button
2ŠUnlock button for trunk lid
3ŒUnlock button
4ÂPanic button (
page 72)

Press unlock button Πon the key.
All turn signal lamps blink once. The
locking knobs in the doors move up.

Get in the vehicle and insert the key in
the starter switch.
More information can be found in the
"Controls in detail" section (
page 86).

32 Getting startedUnlockingUnlocking with KEYLESS-GO*
Your vehicle comes supplied with two
SmartKeys with remote controls and a re-
movable mechanical key. The locking tabs
for the mechanical key portion of the two
keys are a different color to help distin-
guish each key unit.
The function of the SmartKey overrules the
KEYLESS-GO function.
If you have the KEYLESS-GO function, your
vehicle checks whether the SmartKey with
KEYLESS-GO is valid when you grasp the
door handle. If your key is valid, the doors
will unlock, and you can open them.

Grasp the door handle.
The turn signal lamps blink once. The
locking knobs on the doors move up.
Pressing the KEYLESS-GO start/stop but-
ton on the selector lever corresponds to
turning the key to the various starter
switch positions.
iTo unlock the vehicle, the SmartKey
with KEYLESS-GO must be outside the
vehicle, no further than approx. 3 feet
(1 meter) away from the door. Warning!
G
When leaving the vehicle always take the
key and the SmartKey with KEYLESS-GO
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause
serious personal injury.

82 Safety and SecurityAnti-theft systemsAnti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens

a door


the trunk


the hood.
The alarm system will also be triggered
when


someone attempts to raise the vehicle


the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed within approx.
10 seconds after locking the vehicle. The
indicator lamp in the button for the
tow-away alarm will then blink.
Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the remote con-
trol or KEYLESS-GO*.
Canceling the alarm
With the key

Insert the key in the starter switch.
or

Press the Œ or ‹ button on the
key.With KEYLESS-GO*

Grasp the outside door handle.
or

Press the KEYLESS-GO* start/stop
button.
Tow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem* (
page 234), provided that the
Tele Aid service was subscribed to and
properly activated.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem* (
page 234), provided that the
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

86 Controls in detailLocking and unlockingIn the "Controls in detail" section you will
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the
basic functions of your vehicle, this section
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the
"Getting started" section of this manual.
The corresponding page numbers are giv-
en at the beginning of each segment.
Locking and unlockingKeys
Your vehicle comes supplied with two
SmartKeys with remote controls and a re-
movable mechanical key. The locking tabs
for the mechanical key portion of the two
keys are a different color to help distin-
guish each key unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The Smartkey centrally locks and unlocks

the doors


the trunk


the fuel filler flap
SmartKey with remote controls1‹ Lock button
2Š Unlock button for the trunk lid
3Mechanical key locking tab
4ΠUnlock button
5Battery check lamp
6Â Panic button (
page 72).
iYou can also open and close the power
windows (
page 184) and slid-
ing/pop-up roof* (
page 187) or pan-
orama sliding/pop-up roof*
(
page 192) using the SmartKey.
!To prevent possible malfunction, avoid
exposing the key to high levels of elec-
tromagnetic radiation.

90 Controls in detailLocking and unlocking
Important notes on using KEYLESS-GO

You can also use the SmartKey with
KEYLESS-GO like a normal key
(page 86).


You can combine KEYLESS-GO func-
tions with normal key functions (e.g.
unlocking with KEYLESS-GO and lock-
ing with the remote control).


Always carry the SmartKey with
KEYLESS-GO with you.


Never store the SmartKey with
KEYLESS-GO together with:

Electronic items such as a cellular
phone or another SmartKey with
KEYLESS-GO


Metallic objects such as coins or
metal foil
Doing so could impair the function of
the KEYLESS-GO system.


To lock or unlock the vehicle, the key
must be located outside the vehicle
within approximately 3 ft. (1 m) of a
door or the trunk.


In order to start the engine with the
SmartKey with KEYLESS-GO:

The SmartKey with KEYLESS-GO
must be located in the vehicle.


All the doors must be closed.


If you have started the engine with the
KEYLESS-GO start/stop button, you
can only turn it off again with this but-
ton, even if you have put the key in the
starter switch in the meantime.


This does not apply if, after starting, the
selector lever is still in positionP. The
SmartKey will then have priority over
the KEYLESS-GO function and the vehi-
cle’s electrical system will operate ac-
cording to the position of the key in the
starter switch, even stopping the en-
gine.


If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle (e.g. inside clothing or briefcase)
and can no longer be recognized by the
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO (if so equipped) with
you and lock the vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. Unsupervised
use of vehicle equipment may cause serious
personal injury.!To prevent possible malfunction, avoid
exposing the SmartKey with
KEYLESS-GO to high levels of electro-
magnetic radiation.

94 Controls in detailLocking and unlocking
Opening the trunk from the inside
You can open the trunk from the inside if
the vehicle is stationary.
A minimum height clearance of 5.75 ft.
(1.75 m) is required to open the trunk lid.
The switch is located on the driver’s door.
1Remote trunk lid release switch with in-
dicator lamp
Pull remote trunk lid release switch1.
The trunk opens. The indicator lamp in
the switch lights up and remains lit as
long as the trunk is open.The trunk can also be opened using the
SmartKey (
page 88) or from its inside in
an emergency, see "Trunk lid emergency
release" (
page 97).
iIf the vehicle has previously been
locked from the outside, opening a
door from the inside will trigger the an-
ti-theft alarm system. To cancel the
alarm, do one of the following:

Press button Œor ‹on the
SmartKey.


Insert the SmartKey in the starter
switch.
!The trunk lid swings open upwards au-
tomatically. Always make sure that
there is sufficient overhead clearance.iIf the vehicle was previously centrally
locked, the trunk lid will lock automati-
cally when closed (
page 96). The
turn signals will flash three times to
confirm locking.
If the vehicle was previously separately
locked (
page 98), the trunk lid will re-
main locked.

235 Controls in detail
Useful features
The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


Automatic and manual emergency


Roadside Assistance and


Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting "Tele Aid"
(USA only), you will have access to account
information, remote door unlock, Info Ser-
vices
1 profile and more.System self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button• and the Information
button¡ stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approx. 10 seconds in the
multifunction display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.
1Available only with COMAND*

238 Controls in detailUseful features
Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button for more
than 2 seconds.
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system is muted and the message
TELE AID – ROADSIDE ASSISTANCE
CALL ACTIVE
appears in the multifunction
display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

244 Controls in detailUseful features
Programming or reprogramming the in-
tegrated remote control
Turn key in the starter switch to
position1 or2.

Hold the end of the hand-held transmit-
ter of the device you wish to train
approximately 2 to 5 inches (5 cm to
12 cm) away from the surface of the in-
tegrated remote control located on the
inside rear view mirror, keeping the in-
dicator lamp in view.

Using both hands, simultaneously push
the hand-held transmitter button and
the desired integrated remote control
button. Do not release the buttons until
completing the next step.

The indicator lamp on the integrated
remote control will flash, first slowly
and then rapidly. The rapid flashing
lamp indicates successful program-
ming of the new frequency signal.

When the indicator lamp flashes rapid-
ly, release both buttons.
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control make sure there is no possibility of
anyone being harmed by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.

246 Controls in detailUseful featuresOperating the remote control
Turn key in starter switch to position1
or2.

Select and press the appropriate but-
ton to activate the remote controlled
device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.Erasing the remote control memory

Turn key in starter switch to position1
or2.

Simultaneously hold down the left and
right side buttons for approximately
20 seconds, or until the indicator lamp
blinks rapidly.
The codes of all three channels are
erased.iIf you sell your vehicle, erase the codes
of all three channels.