MERCEDES-BENZ E320 2004 W211 Owner's Manual

301 Operation
Maintenance

Press theè button on the multi-
function steering wheel until the stan-
dard display appears in the
multifunction display.
FSS PLUS now recalculates the values.
You cannot call up the service display or
the service menu during this time.
Calling up the service data information
FSS PLUS shows the service type (letters
A-H) in the multifunction display approxi-
mately one month before the service ap-
pointment is due in miles (distance
criterion) or in days (time criterion).
This service type is based on the service
items to be carried out. The service items
are described in the Service Booklet.
The service items to be carried out under
the corresponding service type can be dis-
played in the multifunction display.Calling up the service item menu

Switch ignition on.
The standard display of the control sys-
tem appears (
page 134).

Press buttonk orj on the mul-
tifunction steering wheel until the
FSS PLUS indicator appears in the mul-
tifunction display.

Press the reset button (
page 22) for
about five seconds.
The
SERVICE MENU
appears in the multi-
function display (page 134).

Select the
ITEMS
menu with the +
or - button.

Press the ÿ button.The service indicator now displays the
ITEMS
menu.

Press button è on the multifunction
steering wheel until the standard
display appears in the multifunction
display.iThe service items to be carried out are
shown in this menu.
Please refer to the Service Booklet for
a description of each service item.

302 OperationVehicle care
Vehicle careCleaning and care of vehicle
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can at-
tack the paintwork as well as the
undercarriage and cause lasting damage.Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:


Air pollution


Road salt


Tar


Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:


Grease and oil


Fuel


Coolant


Brake fluid


Bird droppings


Insects


Tree resins etc.
Frequent washing reduces and / or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:


Near the ocean


In industrial areas (smoke, exhaust
emissions)


During winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
A n y d a m a g e s h o u l d b e r e p a i r e d a s s o o n a s
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a thor-
ough check is a washing of the underbody
followed by a thorough inspection. Dam-
aged areas need to be re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others ap-
plied later.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.

303 Operation
Vehicle care
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at your authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care prod-
ucts.
Additional information can be found in the
booklet “Vehicle Care Guide”.Power washer
When using a power washer for cleaning
the vehicle, always observe the manufac-
turer’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not“bead up”, normally
every three to five months, depending on
climate and washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked. !Never use a round nozzle to
power-wash tires. The intense jet of
water can result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.

304 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz ap-
proved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently. Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in out-
side mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the undercarriage, do not
forget to clean the inner sides of the
wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inad-
vertently locked or unlocked.

305 Operation
Vehicle care
Cleaning the Distronic* system sensor
cover
1Distronic system sensor cover
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water to clean sensor
cover1.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the sensor cover. Do
not attempt to wipe dirty sensors with a
dry cloth or sponge.Cleaning the Parktronic* system
sensors
1Parktronic* sensors
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo
with plenty of water.
When using a steam cleaner or power
washer, aim nozzle only briefly from a min-
imum distance of 11.8 in (30 cm) at
sensors1.To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the sensor. Do not at-
tempt to wipe dirty sensors with a dry cloth
or sponge.
Wiper blades

Turn on the wipers and place it in a ver-
tical position.
For information on placing the wipers in a
vertical position, see “Replacing wiper
blades” (
page 364).
iRestart the engine after cleaning sen-
sor cover1.
!Fold the windshield wiper arms away
from the windshield to a vertical posi-
tion only. They could otherwise dam-
age the hood.


306 OperationVehicle care
Clean the wiper blade inserts with a
clean cloth and detergent solution.Window cleaning

Turn on the wipers and place it in a ver-
tical position.
For information on placing the wipers in a
vertical position, see “Replacing wiper
blades” (
page 364).Use a window cleaning solution on all glass
surfaces. An automotive glass cleaner is
recommended.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the wiper blades, otherwise the
wiper motor might suddenly turn on and
cause injury.!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.
!Fold the windshield wiper arms away
from the windshield to a vertical posi-
tion only. They could otherwise dam-
age the hood. Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch before
cleaning the windshield, otherwise the wiper
motor might suddenly turn on and cause in-
jury.
!Fold the windshield wiper arms back
onto the windshield before turning the
SmartKey in the starter switch.
Hold on to the wiper when folding the
wiper arm back. If released, the force
of the impact from the tensioning
spring could crack the windshield.


307 Operation
Vehicle care
Light alloy wheels
Mercedes-Benz approved Wheel Care
should be used for regular cleaning of the
light alloy wheels.
If possible, clean wheels once a week with
Mercedes-Benz approved Wheel Care, us-
ing a soft bristle brush and a strong spray
of water.
Follow the instructions on the container.
Instrument cluster
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in a lukewarm solution. Do not use
scouring agents.Steering wheel and gear selector lever
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Cup holder
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution. Wipe with a cloth moist-
ened in lukewarm solution. Do not use
scouring agents.
Hard plastic trim items
Pour Mercedes-Benz approved Interior
Care onto a soft, lint-free cloth and apply
with light pressure.
Headliner and shelf below rear window
Clean with a soft bristle brush, or use a
dry-shampoo cleaner in case of excessive
dirt.Seat belts
The webbing must not be treated with
chemical cleaning agents. Use only clear,
lukewarm water and soap. Do not dry the
webbing at temperatures above 176°F
(80°C) or in direct sunlight.
iUse only acid-free cleaning materials.
Acid could lead to corrosion.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.

308 OperationVehicle careLeather upholstery
Using aftermarket seat covers or wearing
clothing that has the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
Wipe leather upholstery with a damp cloth
and dry thoroughly or clean with
Mercedes-Benz approved Leather Care.
E x e r c i s e p a r t i c u l a r c a r e w h e n c l e a n i n g p e r -
forated leather as its underside should not
become wet.
Nubuck leather upholstery (E 55 AMG)
The nubuck leather upholstery is treated
with a protective coating. Wipe nubuck
leather upholstery with damp microfiber
cloth to remove dust and other light stains.
Carefully dab nubuck leather upholstery
with a microfiber cloth to remove oil stains.MB Tex upholstery
Pour Mercedes-Benz approved Interior
Care onto a soft, lint-free cloth and apply
with light pressure.
Plastic and rubber parts
Do not use oil or wax on these parts.
Wood trims
Dampen cloth using water and use damp
cloth to clean wood trims in your vehicle.
Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as
these may be abrasive.
!Do not use Mercedes-Benz approved
Leather Care or any solvents to clean
nubuck leather upholstery.
Avoid hard scrubbing on nubuck leath-
er upholstery.

309 Practical hints
What to do if …
Where will I find ...?
Unlocking / locking in an emergency
Opening / closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Batteries
Jump starting
Towing the vehicle
Fuses

310 Practical hintsWhat to do if …
What to do if …Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
come on during the bulb self-check when turning the SmartKey in the starter switch
to position2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction
warning lamp comes on while
driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The SBC brake system is still functioning nor-
mally but without the ABS available.
If the ABS control unit is malfunctioning, oth-
er systems such as the Parktronic system*,
Distronic*, or the automatic transmission
may also be malfunctioning.

Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.

Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.

Read and observe messages in the
display (
page 318).
The charging voltage has fallen below
10 volts. The ABS has switched off.
When the voltage is above this value
again, the ABS is operational again.
If necessary, have the generator and
battery checked.